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Use Google Analytics to Drive More Business
Who We Are
Dora LeavPaid Search [email protected]
Hall Internet Marketingwww.hallme.com• 12 Years in Business• Twitter @Hall_Web
Rachel BowesDigital Marketing [email protected]
Got Questions?
Use GoToWebinar “Ask a Question”
Today
• What Analytics does and doesn’t show you• Getting started with Google Analytics• Setting up Goals• Review of important aspects of Analytics that can help
you make decisions about your website
Analytics & Tracking Conversions
Analytics Shows You…
• Who is coming to your website• When they got there• How they got there• Where they went when they got there• What action they took (if any)• Why? (Well, that’s the analysis part!)
Analytics Doesn’t…• Improve your search rankings• Answer your questions for you• Give one single answer
Pros of Google Analytics
• Free• Easy to Use• Powerful
How to Get Started
• Add Analytics code to your site• Overview• Traffic• Content• Conversion• Time range
Pro Tip: Track Goals• You want people to do something on your website• Track – contact forms, sign ups, demo views, whitepaper
downloads, when people purchase, etc.• Allows us to see the impact of marketing efforts like:
• Email Campaigns• Paid Search• Keyword Performance• Best Referral Sites
Goal Components• Name of the goal
• Define the funnel• Value of the goal
The Dashboard• Customizable• Four types of widgets: • Metric, • Pie Chart, • Timeline, • Table
Content
ContentTop content
• Most popular pages• Bounce rate – Not what people were looking for• Average time on page – interesting to visitors
What Does Your Bounce Rate Tell You?
Content cont.
Landing and Exit pages • Do your top landing pages entice visitors to go further?• Exit pages – are you losing people in the process?
Site Speed•Page load time – is your site loading fast enough?
Site Search•Users utilizing the search function on your site•Needs to be manually set up
Events•Track downloads, videos watched etc.•Similar to ecommerce tracking
Is Your Site a Slow Poke?
Audience/Visitors• Who makes up your audience?• How did they view your site?
(technology/mobile)• Their behavior on site (new user, returning
visitor, engagement)
Mobile Devices, Reporting, and User Experience
Advanced Segmentation
Slice and dice your GA dataDefaultCreate your own
Filters• Exclude your office IP
• How do I exclude my internal traffic from Google Analytics reports?
• Blog only filter• Mobile• Search and Replace
• /category.asp?catid=5 to /red-shoes
Custom Reporting• Define metrics and dimensions you want in your report
• Organic traffic by mobile devices• Unique visitors by page• Conversion by time of day• Top converting landing pages
Multi Channel Funnels
Need goals set up to work correctly
• What is performing – popular and converting customers• Where are your weaknesses?• Specific reports for new efforts – social media, email,
new PPC landing pages etc.• Lots of mobile traffic? How do they view your site?
Now what? Make changes!
Recap
Photo credit http://www.flickr.com/photos/ashevillein/4233288271/
Google Analytics is a powerful and free tool that you can use to see how your website is performing
for you and make adjustments where needed.
Questions
Learn MoreFollow Hall: @Hall_Web
• Blog - http://www.hallme.com/blog/category/internet-marketing/analytics/• Webinars - http://www.hallme.com/webinars 6/5 - Selecting a CMS That is Right For Your New Website
6/19 - Exploring Pinterest for Business
Call us! 1-877-425-5932 (HALL-WEB)[email protected]
Download our new eBook: http://bit.ly/hall-ebook