Useful Information - Citibank Singapore · Citibank is a registered service mark of Citigroup Inc....

Useful Information

uFunds Transfer 1

uInvestment and Insurance Providers 3

uPricing Guide 5

uPrivacy 9

Citibank Singapore LtdInternationalPersonalBankRobinsonRoadP.O.Box0361Singapore900711CoReg.No.200309485K

Citibank

24-HourCitiPhoneBankingT:+6562245757F:+6566324759www.ipb.citibank.com.sg

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Banking Security Tips

• Do not share your Login ID and Password

• Advise the bank immediately of any potential compromise of password.

• Do not send personal and confidential information to the bank via email.

• Safeguard your personal checkbook and/or online security device.

• Do not sign on any blank/incomplete form.

• For any query or discrepancy on your account, please write to the attention of Client Support Services or call our 24-Hour CitiPhone Banking at +65 6224 5757 immediately.

© 2015 Citibank. Citibank is a registered service mark of Citigroup Inc. Citibank Singapore Limited Co.Reg.No. 200309485K Printed on 12/2015/NRI


Citibank


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1. Demand Drafts u First, determine which currency you would like to invest in.

u Then, go to any Citibank branch worldwide or an international bank to buy the draft in your name. Please ensure that the draft is drawn on a bank in the country of the currency of the draft; eg. a US$ draft should be drawn on a bank in the United States.

u Specify your instructions on how you would like the funds to be placed.

Eg. Place enclosed draft of on deposit into new/existing†

Account Number when cleared.

Send your draft and deposit instructions to : Citibank Singapore Ltd Robinson Road P.O. Box 0361 Singapore 900711

It takes 1 day to clear S$ drafts, minimum 3 days for US$ drafts drawn in Singapore, 7 days for US$ drafts drawn in USA and at least 21 days for other currency drafts. Withdrawals are allowed only after 1 month (1 day for S$ drafts). † Please delete accordingly

2. Personal Checks u Cross your checks and make them payable to yourself. Clearing time may take longer than drafts. Procedure is similar to draft.

3. Telegraphic Transfer u Determine the currency of your remittance.

u Use the Interbank Funds Transfer Form overleaf when you are giving instructions at your remitting bank. You can also visit any Citibank branch worldwide or a bank familiar with international funds remittance for assistance.

u To ensure that the inward remittance amount received at Citibank is exactly your intended deposit amount, please inform your remitting bank to “Pay the Beneficiary in full”.

4. Citibank Global Transfer (CGT) u Transfer funds online from your local Citibank account to your account in Citibank Singapore on a real time basis.

u Please visit www.ipb.citibank.com.sg

4 Ways to Remit Funds to Your Citibank Account

amount tenure

Funds Transfer

For further assistance, please contact or visit us :

† Please delete accordingly

www.ipb.citibank.com.sg

24-Hour Account Opening Hotline +65 6328 8168 24-Hour CitiPhone Banking +65 6224 5757

Fax +65 6632 4759

23 Church Street #07-01 Capital Square Singapore 049481

Banking Hours Monday - Friday : 9:30am - 6:00pm

© 2015 Citibank. Citibank is a registered service mark of Citigroup Inc. Citibank Singapore Limited Co.Reg.No. 200309485K Printed on 12/2015/NRI

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Interbank Funds Transfer FormPlease provide the remitting bank with the following information and call your Citibank Relationship Manager to specify your instructions

for the funds. To ensure that the inward remittance amount received at Citibank is exactly your intended deposit amount, please inform

your remitting bank to “Pay the Beneficiary in full”.

❑ Please remit US$ to my Citibank Singapore Account.

Amount to be Remitted : US$ Beneficiary Bank :

Corresponding Bank : For US Dollar

CR Citibank New York

for account of Citibank Singapore

No. 36072698

Attn : NRI

Beneficiary Name (e.g. Your Name) :

Beneficiary’s Account No. :

US$ Transaction Account No.

Citibank Singapore Ltd Attn : NRI, SWIFT Code : CITISGSGGCB

❑ Please remit money to my Citibank Singapore Account.

Currency & Amount to be Remitted :

Beneficiary Bank :

Corresponding Bank (Please tick one of the following)

Beneficiary Name (e.g. Your Name) :

Beneficiary’s Account No. :

❑ Transaction Account No.

❑ Others :

— —

For Remittance in US$

For Remittance in Other Currencies

Currency Amount

— —

Citibank Singapore Ltd Attn : NRI, SWIFT Code : CITISGSGGCB

© 2015 Citibank. Citibank is a registered service mark of Citigroup Inc. Citibank Singapore Limited Co.Reg.No. 200309485K Printed on 12/2015

Currency

EUR, GBP, CHF

AUD

CAD

HKD

JPY

NZD

USD

ZAR

AED

Correspondent

Bank SWIFT Code

CITIGB2L

CITIAU2X

CITICATTBCH

CITIHKHX

CITIJPJT

CITINZ2X

CITIUS33

CITIZAJX

CITIAEAD

Correspondent Bank Name

Citibank London

Citibank Sydney

Citibank N.A. Canadian Branch

Citibank Hong Kong

Citibank Tokyo

Citibank Auckland

Citibank New York

Citibank Johannesburg

Citibank Dubai


Citibank


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Investment and Insurance Providers

The above list is correct as of December 2015 and is subject to change without prior notice. Please call our 24-Hour CitiPhone Banking or your Relationship Manager for the latest copy.

u Investment Product Provider / Address

FIL Investment Management (Singapore) Limited8 Marina View#35-06, Asia Square Tower 1Singapore 018960

Goldman Sachs (Singapore) Pte. 1 Raffles Link #07-01 South Lobby Singapore 039393

Henderson Global Investors (S) Ltd6 Battery Road #12-01Singapore 049909

India Advantage Fund Ltd.IFS Court, Twenty Eight, Cyber city, Ebene, Mauritius.

INVESCO Asset Management Asia Limited41/F Citibank Tower3 Garden Road, Central, Hong Kong

Janus Capital Asia Limited2506 -11 ICBC TowerCitibank Plaza 3 Garden RoadCentral, Hong Kong

J.P. Morgan Asset Management(Singapore) Ltd 168 Robinson Road16th Floor Capital TowerSingapore 068912

Aberdeen Asset Management Asia Limited21 Church Street #01-01 Capital Square TwoSingapore 049480

AllianceBernstein SingaporeOne Raffles Quay,#27-11, South TowerSingapore 048583

Allianz Global InvestorsSingapore Limited3 Temasek Avenue#07-05 Centennial TowerSingapore 039190

Blackrock (Singapore) Ltd20 Anson Road #18-01Singapore 079912

BNP Paribas Investment Partners Singapore Limited20 Collyer Quay #01-01Tung Centre, Singapore 049319

Deutsche Asset Management (Asia) Limited One Raffles Quay, #15-00 South Tower, Singapore 048583

Eastspring Investments (Singapore) Limited 10 Marina Boulevard, #32-01 Marina Bay Financial Centre Tower 2, Singapore 018983

Kotak Mahindra (UK) Ltd.Singapore Branch#35 02/03, 16 Raffles Quay Singapore-048581

MFS INTERNATIONAL SINGAPORE PTE LTD 501 Orchard Road #13-01 Wheelock Place Singapore 238880

Pictet Asset Management (Hong Kong) Ltd8-9/F Chater House8 Connaught Road CentralHong Kong

PIMCO Asia Pte Ltd501 Orchard Road #08-03 Wheelock Place, Singapore 238880

Reliance Asset Management (Singapore)9 Raffles Place#18-05 Republic Plaza Singapore 048619

Schroder Investment Management (Singapore) Limited138 Market Street #23-02 CapitaGreen Singapore 048946

Sun Life Assurance Company of Canada11 Victoria StreetHamilton, HM 11Bermuda

Franklin Templeton Investments 7 Temasek Boulevard #38-03Suntec Tower OneSingapore 038987

UBS Global Asset Management (Singapore) LtdOne Raffles Quay#50-01 North Tower, Singapore 048583

UOB Asset Management80 Raffles PlaceUOB Plaza 2 #03-00Singapore 048624

UTI International (Singapore) Private Limited3 Raffles Place, #08-02Bharat Building,Singapore 048617

Value Partners Asset Management Singapore Pte Ltd9 Raffles Place#18-06 Republic PlazaSingapore 048619

AIA Singapore Private Limited C/o Partnership Distribution – BancassuranceNo. 1 Robinson Road#10-00 AIA TowerSingapore 048542

Zurich International LifeZurich HelpPointP.O. Box 50389Level 4, Building 3Emaar SquareDubaiUnited Arab Emirates

Zurich International LifeZurich HelpPoint P.O. Box 10032 27th Floor Almoayyed TowerSeef District Kingdom of Bahrain

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Should you decide that you would like to have an external review of your concerns, you may seek assistance of FIDReC (Financial Industry Disputes Resolution Centre Ltd). For further information on FIDReC and its contact details please refer to the following website: http://fidrec.com.sg/website/index.html

Reply Form

P

Please +65 6632 4759 or +65 6224 5757

with our products and services or discussion with any of our certified advisors, please write in to the attention of:

or email us from our website at [email protected], or call our 24-Hour CitiPhone Banking at +65 6224 5757.


Citibank



Citibank


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Pricing Guide

Here are the detailed charges of major products and services available in Citibank.

uForeign Currency Time Deposits There is a wide range of currencies to choose from with tenures from 1 week to 12 months. Interest rates paid vary according to the tenure and amount deposited. With just one call to our 24-Hour CitiPhone Banking and the use of your Customer Identification Number (CIN) and Telephone Personal Identification Number (TPIN), you can switch tenures or currencies of your time deposits at your convenience.

Available in :

• US Dollar • Australian Dollar • Canadian Dollar • Euro • Swiss Franc • Japanese Yen • New Zealand Dollar • Sterling Pound • Hong Kong Dollar • Offshore Renminbi • Singapore Dollar • South African Rand

a) Foreign currency notes - Involving foreign exchange

- Not involving foreign exchange

b) Telegraphic transfers - US$ or S$

- Other currencies

c) Travellers Checks (TCs) - Involving foreign

exchange


d) S$ checks drawn on banks in Singapore

e) US$ checks drawn on banks in Singapore

- For participating banks in the MAS US$ clearing system

- For non-participating banks

f) Checks and demand drafts drawn on banks

outside their domicile country1

- Involving foreign exchange


Based on Citibank’s prevailing exchange rate

1% commission in-lieu-of exchange (minimum $10)

No charge and immediate value given

No charge and subject to spot value

$20 per transaction

1% commission (minimum $10 in lieu of exchange plus $20 per transaction)

No charge and local clearing with next business day value date

US$5 per check with 3 business days clearance

Checks will be sent to the drawee bank in exchange for sight drafts. Upon receipt of sight drafts, there will be a 7-day hold period prior to establishment of deposit

Checks will be sent for collection prior to establishment of deposit. Collection charges will apply.

Collection charges: 1/8%commission (minimum $100) plus postage cost (where applicable)

Collection charges: 3/8% commission (minimum $200) plus postage cost (where applicable)

Minimum initial deposit US$20,000 or equivalent

Third party and other charges which may be applicable to inward remittances, will be passed along at net without mark-up or commission. To ensure that the inward remittance amount received at Citibank is exactly your intended deposit amount, please inform your remitting bank to “Pay the Beneficiary in full”.

Deposits via :

1 Acceptance of these checks/drafts/currencies is at the sole discretion of the bank.2 Subject to availability. Large withdrawals may be subject to arrangement costs.

Withdrawals via :

a) Foreign currency notes2


- Not involving foreign exchange2

b) Telegraphic transfers

c) Demand Drafts - Same party as

account holder

- Third party

d) Cashier’s Order in Singapore Dollars

- Same party as account holder

- Third party

e) Cashier’s Order in US Dollars

- Same party as account holder

- Third party



S$40 for Citibanking and S$30 for Citigold customers

No charge but postage cost (where applicable). Commission waived for first transaction only.1/8% commission (minimum $20) plus postage cost (where applicable)

No charge but postage cost (where applicable). Commission waived for first transaction only.

$10 per check plus postage (where applicable)

No charge but postage cost (where applicable). Commission waived for first transaction only.1/8% commission (minimum $20) and postage cost (where applicable)

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uForeign Currency Time Deposits (continued from Pg 5)

Deposits via :

g) Other foreign currency checks and demand

drafts drawn on country of currency1 e.g. US$ checks drawn in USA

No charge but subject to a hold period prior to establishment of deposit


uTransaction Accounts

We offer 3 types of Transaction Accounts for greater flexibility.

• Savings Accounts are available in 10 currencies and let you earn a competitive daily interest that is credited monthly to your account.

• US Dollar Checking Account pays daily interest. A US$ check can be cleared via Singapore (for US$ payments in Singapore). A new checkbook is automatically issued to you when your supply is low.

• S$ MaxiSave Account, which pays daily interest, combines savings and checking facilities in a single account. A new checkbook is automatically issued to you when your supply is low.

Deposits via :

a) Foreign currency notes - Involving foreign exchange


b) Telegraphic transfers - US$ or S$

- Other currencies

c) Travellers Checks (TCs)



d) S$ checks drawn on banks in Singapore




No charge and subject to spot value

$20 per transaction

1% commission (minimum $10 in lieu of exchange plus $20 per transaction)


Withdrawals via :

a) Foreign currency notes2



b) Telegraphic transfers

c) Demand Drafts - Involving foreign

exchange




S$40 for Citibanking and S$30 for Citigold customers

1/8% commission (minimum $20) and postage cost (where applicable)1/8% commission (minimum $20) plus 1/8% in-lieu-of exchange (minimum $10) and postage cost (where applicable)

Third party and other charges which may be applicable to inward remittances, will be passed along at net without mark-up or commission. To ensure that the inward remittance amount received at Citibank is exactly your intended deposit amount, please inform your remitting bank to “Pay the Beneficiary in full”.

Minimum initial deposit for : Personal Business

• Savings Accounts - AED, AUD, CAD, CHF, EUR, HKD, NZD, JPY, STG US$5,000 N.A. - SGD $5,000 N.A.

• Checking Accounts - US Dollar Checking Account US$5,000 US$20,000 - S$ MaxiSave Account $5,000 $30,000

CashPlus Withdrawals(Foreign Currency Overnight Deposits)

$20 per transaction

1/8% commission (minimum $20) plus postage

1/8% commission (minimum $20) plus 1/8% in-lieu-of exchange (minimum $10) and postage

S$40 for Citibanking and S$30for Citigold customers

f) SHIFT Local Electronic Funds Transfer (in S$)

a) Drafts and Travellers Checks



b) Telegraphic Transfers

Withdrawals via :

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uTransaction Accounts (continued from Pg 6)

uTransaction Accounts (continued from Pg 6)

Withdrawals via :Deposits via :

e) US$ checks drawn on banks in Singapore - For participating banks in the MAS US$ clearing system

- For non-participating banks

f) Checks and demand drafts drawn on banks outside

their domicile country1



g) Other foreign currency checks and demand drafts drawn on country of currency1 e.g. US$

checks drawn in USA

S$ Transaction Accounts: Converted at drawee bank’s buying rate and immediate value givenForeign Currency Transaction Accounts: US$5 per check with 3 business days clearanceS$ Transaction Accounts: Converted at drawee bank’s buying rate and immediate value givenForeign Currency Transaction Accounts: Checks will be sentto the drawee bank in exchange for sight drafts. Upon receipt of sight drafts, there will be a 7-day hold period prior to establishment of deposit.

Checks will be sent for collection prior to establishment of deposit. Collection charges will apply.Collection charges: 1/8% commission (minimum $100)plus postage cost (where applicable)

Collection charges: 3/8% commission (minimum $200) plus postage cost (where applicable)

$5 per check and subject to a hold period prior to establishment of deposit

d) Cashier’s Order in Singapore Dollars - Same party as account holder

- Third party

e) Cashier’s Order in US Dollars - Involving foreign

exchange


f) SHIFT Local Electronic Funds Transfer (in S$)



1/8% commission (minimum $20) and postage cost (where applicable)1/8% commission (minimum $20) plus 1/8% in-lieu-of exchange (minimum $10) and postage cost (where applicable)

$20 per transaction


a) Stop payment for checks - Singapore Dollar Account - USD Dollar Account

b) Returned checks - Singapore Dollar Account - USD Dollar Account

c) Marked checks - Marked through clearing - Direct marking

d) Checkbook replenishment

e) ATM transactions (local and overseas)

f) Foreign checks sent for overseas collection



Other Fees & Charges :

$30 per checkUS$30 per check

$30 per check for all return reasons US$30 per check for all return reasons

$20 per check$30 per check plus transport cost

Free

Free. No charge from Citibank Singapore but local and overseas ATM charges may apply

1/8% commission (minimum $100) plus postage or cable cost (where applicable)

3/8% commission (minimum $200) plus postage or cable cost (where applicable)

u Brokerage

US Market

Charge Description Internet / Phone Mobile Rate RateSecurities Trading in USD • Minimum Fee US$29 US$49• Below US$50,000 0.35% 0.60%• US$50,000 and above 0.30% 0.50%

SEC Fee • Sell transactions only 0.00174% of trade amount

Securities Transfer • Transfer in Free• Transfer out US$30 per counter

Custodian Fee• Semi-annual charge 0.02% of average monthly stockholding balance; capped at US$100.

Singapore Market

Charge Description Internet / Phone Mobile Rate RateSecurities Trading in SGD • Minimum Fee S$39 S$59• Below S$50,000 0.40% 0.60%• S$50,000 to S$100,000 0.35% 0.55%• Above S$100,000 0.30% 0.50%

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uTravellers Checks (TCs)

Encashment• Involving foreign exchange $20 per transaction • Not involving foreign 1% commission exchange (minimum $10) in-lieu-of exchange, plus $20 per transaction

uStanding Instructions

GIRO• Outward remittance Free• Returned GIRO $10 per transaction

Cashier’s Orders $10 per transaction plus cost of Cashier’s Order and postage (where applicable)

Telegraphic Transfers S$40 for Citibanking and S$30 for Citigold customers

Rejected Standing $30 per transactionInstructions

u Brokerage (continued from Pg 7)

Singapore Market

Securities Transfer • Transfer in Free• Transfer out Varies according to request. Please contact your Relationship Manager for more details.

Custodian Fee• Semi-annual charge 0.02% of average monthly stockholding balance; capped at S$100.

Other Charges • Clearing Fee 0.04% (charged by CDP on the contract value, subject to a maximum of S$600)

• SGX Trading Access Fee 0.0075% (charged by SGX on the contract value)

Prevailing GST applies to the brokerage rates, CDP Clearing Fee and SGX Trading Access Fee.

Notice on short selling for Singapore market:With effect from November 1 2009, SGX regulations stipulate that the buying-in brokerage fee will be fixed at a flat rate of 0.75%. In addition, a processing fee of S$30 will be levied for every buying-in contract or withdrawal of buying-in. There will be a penalty fee of 5% of the value of the failed trade subject to a minimum of S$1,000, and the penalty will take effect for trades executed from September 25 2008 onwards.

Hong Kong Market

Charge Description Internet / Phone Mobile Rate RateSecurities Trading in HKD • Minimum Fee HK$170 HK$210• Below HK$400,000 0.30% 0.60%• HK$400,000 and above 0.20% 0.50%

Securities Transfer • Transfer in Free• Transfer out HK$300 per counter

Custodian Fee• Semi-annual Charge 0.02% of average monthly stockholding balance; Capped at HK$1,000

Script Conversion • Script Conversion HK$380

Other Charges • Stamp Duty 0.1% (i.e. HK$1.00 for every HK$1,000 with min. HK$2.00, rounded up to the nearest dollar)• Transaction Levy 0.003%• Trading Levy 0.005%

Inward Remittances• Handling fee - For account holders Free

For withdrawals in foreign currency notes not involving foreign exchange,

an additional 1% commission (minimum $10) will apply.

uRemittances

Common Charges• Cable Cost

• Postage (Documents)

• Stop payment

• Tracers for investigation

$30

$2.24 for local registered mail, $10 for overseas registered mail$20 per transaction for S$ checks, plus cable cost (where applicable) US$20 per transaction for US$ checks, plus cable cost (where applicable)

$30

Third party and other charges which may be applicable to inward or outward remittances will be passed along at net, without mark-up or commission. For inward remittances, to ensure that the inward remittance amount received at Citibank is exactly your intended deposit amount, please inform your remitting bank to “Pay the Beneficiary in full”.

uCollection Inward / Outward Bill

Clean• Commission 1/8% on check amount (minimum $50) • Commission in-lieu-of 1/4% on check amount exchange (minimum $50)

Citibank Global Transfer (CGT)• Transfer Limit • Charges

S$50,000/day+ S$10 per transfer

Free for Citigold customers

+ The limit of the transfer amount is subject to the Rules and Regulations of the country of the payee account.

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Special InstructionsSpecial Instructions allow you to make remittances to up to three pre-designated parties. Call our 24-Hour CitiPhone Banking on +65 6224 5757 using your Customer Identification Number (CIN) and Telephone Personal Identification Number (TPIN). Just provide us with details of your transaction and we will carry out the transaction for you.

Citibank Singapore Ltd• www.ipb.citibank.com.sg

• 24-Hour Account Opening Hotline : +65 6328 8168

• 24-Hour CitiPhone Banking : +65 6224 5757

• Fax : +65 6632 4759

uOther Services

Transfers To Other Banks• UT/MF Transfers US$250 per fund per transfer• Bond Transfers Out US$250 per bond per transfer• Bond Transfer In US$100 per bond per transfer

3 Subject to Goods & Services Tax.4 Preferential Pricing.

Statement On Interest Earned & Interest Paid• Preceding year $15 per statement• Beyond 1 year $30 per statement• Audit Confirmation $50 Request

Closure of Account/Relationship• Charge on accounts closed US$300 within 6 months of opening

Microfilmed Copies Of Statements and Checks• Month-to-date No charge• Previous month No charge• Beyond 2 months $15 per statement/copy

All charges are in Singapore Dollars unless otherwise stated.

Drafts or check clearing periods stated exclude holidays in the respective

country of that currency.

Effective December 2015, the information contained in this brochure is accurate

at time of printing.

All interest rates for time deposits & transaction accounts, fees, charges and

terms & conditions are subject to change without notice.

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Citibank


Over the years, Citigroup has built and maintained a solid record of achievement in the area of customer privacy. Our

customers’ trust us implicitly to safeguard their personal and financial data as closely as we do with their money.

uPrivacy at Citigroup

Our goal is to maintain your trust and confidence when handling personal information about you.

uYou Have Choices

As a Citigroup customer, you have the opportunity to make choices. As you consider this, we encourage you to make choices

that enable us to provide you with quality products and services that help you meet your financial needs and objectives.

uSecurity of Personal Information

The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural

safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to

provide services for us, we require them to protect the confidentiality of personal information they receive.

The Personal Data Protection Act (“PDPA”) establishes a data protection regime that governs the collection, use, disclosure and care of personal

data. Citibank has prepared a Privacy Circular which explains what personal data we collect and the purposes for which we may use or disclose such

data. The Privacy Circular may be found on our website at http://www.ipb.citibank.com.sg/privacy.

As a Citigroup customer, you have the choice to be taken off our mailing lists for global market information and research, and from time to time,

information on your products and services (including banking, investments, loans, credit cards and insurance), promotions, events, and investment

opportunities. Should you choose not to receive these materials, simply complete the Form below or log on to www.ipb.citibank.com.sg.

Please check on one or more below :

I prefer not to receive information on products and services by:

Telephone (voice call),

Text message via mobile,

Mail or

Email.

Please also exclude my joint account holder(s) as per the choices I have made

Account No. : Full name :

NRIC/Passport No. : Signature : Date :

Notes:

1. Please allow 4 weeks for your request to take effect.

2. You will, however, continue to receive communications including inserts with your monthly account statements pertaining to your account(s) with us.

3. If you’d like to be added back on our mailing lists, simply call our 24-Hour CitiPhone Banking on +65 6224 5757.

Privacy

(As it appears on your account records)


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CITIBANK SINGAPORE LTDInternational Personal BankRobinson Road P.O. Box 0361Singapore 900711

ATTN: Client Support Services

REPLY PAID / REPONSE PAYEE

SINGAPORE / SINGAPOUR

05832

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Citibank Singapore Ltd

www.ipb.citibank.com.sg

24-Hour Account Opening Hotline

+65 6328 8168

24-Hour CitiPhone Banking

+65 6224 5757

Fax

+65 6632 4759


NRI Business Centers

Bahrain:

CitibankNRIBusiness,CitibankHouse,AlSeef

District,P.O.Box548,KingdomofBahrain,

Fax:+973-17-588-378

TollFreeforBahrain:80004884

Dubai:

CitibankNRIService,AlWaslBuilding,7th

Floor,OudMetha,P.O.Box749,Dubai,UAE

Preaccountopeningtollfree:8000-172-122

Fax:9714-3243045

London:

CitibankNRIBusiness,CitibankEuropeplc,UK

Branch,CitigroupCentre,25,CanadaSquare,

CanaryWharf-E145LB

Fax:+44-207-500-2513

FreePhonefromUK:08000322484

FreePhonefromUKandEuropeanCountries:

00-800-2484-2484(00-800-CITI-CITI)

Singapore:

CitibankSingaporeLtd.,NRIBusinessCenter,

07-01,CapitalSquare,23ChurchStreet,

Singapore049481

TollFree:1-800-225-7211

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