Date post: | 17-Nov-2014 |
Category: |
Technology |
Upload: | jig-joes |
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User Analysis- Identify your user
Need to analyze the background..
Need to analyze the background..
- Possible user group
- User’s goals and tasks
Need to understand the background..
- Business’s goals andobjectives
Profile & persona
- Profile clarifies assumption about actual users, tasks, and their environment, expectations, needs.
- Persona is fictitious but psychologically more real user who represents the larger group of user.
Research Methods Includes
Direct Indirect
Individual- One and one Interview
- Contextual inquiry
- Observation
- Shadowing
- Survey- User representative
Group- Focus group- Joint application development
Web analyticsHelp deskDiscussion forum
There is no perfect method to gather information about user, theirtasks, environment etc.
One and one interview
One and one interview
- Collect most important data
- Get the explanation of most complex issues
- Analysis of users tasks, belief, attitude, experience, expectations, needs,
environment, their reactions etc.
Focus group
Focus group
- Small group discussion on one or more topics
- Good for generating idea, brainstorming,
- Get quick, more information and feedback about users about their tasks
- Less expensive
Contextual interview
Contextual interview
- Unstructured interview process with actual user in the context of using the system in real world
- Watch and listen how user works or do their tasks in their own work environment
- More natural and sometimes more real stick
Focus group
Online survey
- Fast and cheap way to get information about users, their wants, likes, opinions, tasks
- Collect automated bulk responses
Scenario includes
Scenario includes
- Short story Includes who, what, when, how, whom, why
- Discover relationship amongst tasks
- Get the feeling of what will happen if multiple tasks occur together in real world