1. 1. Jeff Schneider Twitter: @jjs6791 Email: jjs6791@gmail.com
2. 2. User experience is not about the inner workings of a product or service. User experience is about how it works on the outside, where a person comes into contact with it. - Jesse James Garrett, author of The Elements of User Experience: User-Centered Design for the Web What is User Experience (UX)?
3. 3. User experience seeks to create products that people will want to use, and to delight users in such a way that they develop a sense of loyalty to the product or service being offered. - Cecily Walker, Vancouver Public Library The Aim of UX
4. 4. Library Catalogue Example 1 Screenshot from http://libra.gold.ac.uk/F
5. 5. Library Catalogue Example 2 Screenshot from https://web.archive.org/web/20121215023102/http://www.dbrl.org/
6. 6. Movie from curestaurant.com
7. 7. Flash Intros Screenshot from http://theoatmeal.com/comics/websites_stop/
8. 8. Understand Your Users Who uses my website? What are they trying to accomplish? How will they achieve their goals? Will they be successful?
9. 9. Childrens UX
10. 10. Screenshot from http://www.childrenslibrary.org/icdl/SimpleSearchCategory?ilang=English
11. 11. Academic Library UX
12. 12. Screenshot from http://www.google.com
13. 13. Curtin University Library catalogue
14. 14. Curtin University Library catalogue
15. 15. Curtin University Library catalogue
16. 16. Hennepin County Library website
17. 17. Chatswood library website
18. 18. Ideally, there would be no visual distinction between your library website and catalog (and, no, branding an OPAC with a library logo doesnt cut it.) Were expecting people to learn two interfacesand often two suboptimal interfaceswhen we should be providing a single great one. - Aaron Schmidt, Library UX consultant, Library Journal One single great interface
19. 19. Norwich University (USA) Library Homepage
20. 20. UX for Older Adults
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23. 23. UX for Mobile
24. 24. http://www.marsmediadesign.com/mobile-website-development.html Mobile Options
25. 25. There is no mobile web There is no Mobile Web. There is only The Web, which we view in different ways. There is also no Desktop Web. Or Tablet Web. Thank you. - Stephen Hay, UX Consultant
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28. 28. Responsive Websites Most current templates available will be responsive Yes, you have to do a redesign ^ But do it anyway Downside is large page sizes
29. 29. Recommended reading and bibliography will be available Twitter: @jjs6791 E-mail: jjs6791@gmail.com http://library.aut.ac.nz http://nelsonpubliclibraries.co.nz http://pac.newmarketpl.ca/polaris/Children/default.as px?ctx=1.1033.0.0.5 http://maldenpubliclibrary.org/ Audience Participation
30. 30. Deschenes, A. (2014). Improving the Library Homepage through User Research Without a Total Redesign. Weave: Journal of Library User Experience, 1(1). http://doi.org/10.3998/weave.12535642.0001.102 Garrett, J. J. (2010). The Elements of User Experience: User-Centered Design for the Web and Beyond (2 edition). Berkeley, CA: New Riders. Goodman, A. (2013, May 6). Libraries: A Canvas for Creating Meaningful User Experience. UX Magazine. Retrieved from https://uxmag.com/articles/libraries-a-canvas-for-creating-meaningful- user-experience Schmidt, A. (n.d.). The User Experience. Retrieved July 6, 2015, from http://lj.libraryjournal.com/category/opinion/aaron-schmidt/ Singley, E. (n.d.). usable libraries. Retrieved June 22, 2015, from http://emilysingley.net/ Spina, C. (2015, July 16). Research Guides: Accessibility Tools: Home. Retrieved July 16, 2015, from http://harvard.beta.libguides.com/accessibility2 Further Reading
31. 31. Campbell, O. (2015, February 5). Designing For The Elderly: Ways Older People Use Digital Technology Differently. Retrieved July 7, 2015, from http://www.smashingmagazine.com/2015/02/05/designing-digital-technology-for-the- elderly/ Charbonneau, D. H. (2014). Public Library Websites and Adherence to Senior-Friendly Guidelines. Public Library Quarterly, 33(2), 121130. http://doi.org/10.1080/01616846.2014.910722 Fry, A., & Rich, L. (2011). Usability Testing for e-Resource Discovery: How Students Find and Choose e-Resources Using Library Web Sites. The Journal of Academic Librarianship, 37(5), 386401. http://doi.org/10.1016/j.acalib.2011.06.003 Godwin Cooper, K. (2008, May 15). Perfecting your personas. Retrieved from http://www.cooper.com/journal/2008/5/perfecting_your_personas Hart, T. A., Chaparro, B. S., & Halcomb, C. G. (2008). Evaluating websites for older adults: adherence to senior-friendly guidelines and end-user performance. Behaviour & Information Technology, 27(3), 191199. http://doi.org/10.1080/01449290600802031 Joint Select Committee on Cyber-Safety, House of Representatives. (2013). Cybersafety for seniors [electronic resource] : a worthwhile journey. Canberra : Commonwealth of Australia. Retrieved from http://www.aph.gov.au/Parliamentary_Business/Committees/House_of_Representative s_Committees?url=jscc/senior_australians/report.htm Bibliography 1
32. 32. Kaufman, A. (n.d.). Designing Healthcare Websites for Seniors. Retrieved July 7, 2015, from http://www.brightercollective.com/user-experience/healthcare-websites-for-seniors/ Kim, B. (2013). Responsive Web Design, Discoverability, and Mobile Challenge. Library Technology Reports, 49(6), 2939,2. Kupersmith, J. (2012, February 29). Library Terms That Users Understand. UC Berkeley. Retrieved from http://escholarship.org/uc/item/3qq499w7 Martens, M. (2012). Issues of access and usability in designing digital resources for children. Library & Information Science Research, 34(3), 159168. http://doi.org/10.1016/j.lisr.2011.12.003 Pew Research Center. (2014). Older Adults and Technology Use (p. 27). Pew Research Center. Retrieved from http://www.pewinternet.org/2014/04/03/older-adults-and-technology-use/ Schmidt, A. (2011, April 1). A Site Divided. Retrieved June 19, 2015, from http://lj.libraryjournal.com/2011/04/opinion/aaron-schmidt/a-site-divided-the-user-experience/ Swanson, T. A., & Green, J. (2011). Why We Are Not Google: Lessons from a Library Web site Usability Study. The Journal of Academic Librarianship, 37(3), 222229. http://doi.org/10.1016/j.acalib.2011.02.014 Teague-Rector, S., Ballard, A., & Pauley, S. (2011). The North Carolina State University Libraries Search Experience: Usability Testing Tabbed Search Interfaces for Academic Libraries. Journal of Web Librarianship, 5(2), 8095. http://doi.org/10.1080/19322909.2011.568822 Walker, C. (2010). A User Experience Primer. Feliciter, 56(5), 195197. Bibliography 2