User Experience Wrap-Up

User Experience Webinar Series~ presented by Kristiana Burk

Create a Holistic User Experience That…

Remembers the User Engages the UserIncreases Findability Satisfies Curiosity

User Experience Honeycomb from Peter Morville, Semantic Studios http://semanticstudios.com/publications/semantics/000029.php

Remember the User…

- Busy multi-tasking- I plan my time-wasting- Everything is for a cause- I’m smarter than you think

Increase Findability…

- Use and take taxonomies seriously- Search matters! - Pay attention to labels and keywords

Power of Taxonomies

pulls from your LibGuide title

combination of your LibGuide description and tab labelscrawled

frequently

uses the URL you specify

Engage the User…

Engage the User: Layered Content

Is the organization of your guide(s) a help or obstacle?

we tend to think format first users tend to think topics

Concept of Thematic Units & Pathfinders

- collection of multi-disciplinary resources centered around a curriculum topic- provides content in context with an objective in mind- every page “tells a story”- takes the user on a journey – encouraging discovery and exploration

I like sharks so show me more about…

whalesdolphins

starfish adventure

where sharks live

oceans nature

How Sharks WorkThere are over 400 species of sharks, but what makes a shark a shark - shark anatomy. Learn about shark anatomy and learn how these creatures work. ..

articles

videos images

Better yet, show all the resources on the topic in one place…

Provide context for your users – help them discover and explore

Article: American Colonial Life Video: The Colonies Prepare for WarMaps: Maps of BostonGeography: Massachusetts

Launch Internet Explorer Browser.lnk

Article: Claudius IVideo: Virtual Ancient RomeMaps: Maps of RomeHistory: Ancient Rome & Roman Empire

Article: American Civil War Video: US Civil War: Gettysburg Images: Civil War Image GalleryHistory: Battles and Incidents

Article: How Geisha Work Video: Modern Day Geisha in JapanMaps: Maps of JapanGeography: Geography of Japan

Thematic Examples

Library of Congress

Collect Britain

Thematic Examples

vocabulary

images

maps

literature

video

factoid

links or databases

podcast

Example Grab n’ Go Topic

News

Background Info

Images

Timeline

Quotes

Example Grab n’ Go Topic

Images

Background Info

Web Links

Articles

Videos

images

podcast

maps

quiz/poll

linkscatalog resources

Editorial Calendar Concept

Featured highlight

Other highlighted topics

find a guide Grab the template

http://libguides.uta.edu/europe

http://community.libguides.com

http://hsw.libguides.com

example ‘hot topic’ guides:

Green LivingEngineering

Economy 101 / Financial Crisis

Geography & MapsPhysical Science

Technology & Everyday ScienceHistory

Sciences

make it yours

- Login to Admin Interface- Click on “Create New Guide”- Select “use a guide from another institution as a template”- Enter the URL of the guide you want to use- Enter the new title and description - Click on “Create New Guide”- Click ‘ok’ to alert button (it will email the institution you copied a guide from)

http://libguides.unm.edu/elections

Keep It Engaging…

- Editorial calendars- Scavenger Hunts- User-contributed content ( http://libguides.longwood.edu/writing )

- Cross-reference promotion of guides and topics- Write from a marketing perspective

Thank you!

Kristiana BurkChannel Director

404.760.4311 kburk@howstuffworks.com