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Contents Back Next Index Exit
User’s Guide for the KODAK 605 Photo Printer with the KODAK Picture Maker G3 and the KODAK Picture Kiosk G4
© Eastman Kodak Company, 2007
egulatory Information
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SafInfoImpo
CUpti
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ower cable from the g or when the printer is
n dropped or damaged, rvice person examines
u use it.r openings on the
rinter to moisture or
ign objects or liquids to printer. Fire or electric
ad becomes extremely eration. Do not touch it.d to clean the thermal
internal printer nited States for health, ent information, call mers outside the U.S. l Kodak service
Safety and R
ents Back Next Index ii
ety and Regulatory rmation
rtant Safety Information
AUTION:se of controls or adjustments or erformance of procedures other than
hose specified in this manual may result n injury and/or damage to the printer.
The power outlet should be easily accessible and installed near the printer.Position the power cable so that it cannot be pulled on or tripped over.Never allow the power cable to contact hot surfaces.The power outlet must be grounded. An ungrounded outlet can cause fire, electric shock, or harmful interference to nearby electrical devices.Use only the power cable provided with the printer.Do not operate the printer with a damaged power cable.
● Always unplug the pprinter before cleaninnot in use.
● If the printer has beebe sure a qualified sethe printer before yo
● Do not block the filteprinter cabinet.
● Do not expose the pwater.
● Do not allow any forefall or spill inside theshock could result.
● The thermal print hehot during normal op
● Alcohol pads are useprint head and othercomponents. In the Usafety, and environm585-722-5151. Custocan contact their locarepresentative.
egulatory Information
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SafetPleasare p
CAUTo a
CAUThe
This
CAUTheinse
Safety and R
ents Back Next Index iii
y Labelse observe the important safety warnings that osted on the printer.
P/N 2J54511641132182
TION HOT SURFACEvoid burns, use caution when closing the cover.
P/N 2J54521641132183
TION SHARP OBJECTS metal edges of the printer may be sharp.
P/N 2J54391641132233
label is posted behind the trim tray.
TION SHARP CUTTER BLADEre are sharp cutter blades inside the printer. Do not rt hands or objects.
egulatory Information
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ReguSafetCompCAN/EN 6IEC 6TestephaseElectNOTE
tus complies with
la classe A est -003 du Canada. directive 89/336/EEC nce with the following:: 2000+A2: 2003
+A2: 2005 Class A+A1: 2001+A2: 2005: 2001+A2: 2003
ted RF Immunity
eucted RF Immunity
age Dips and
Safety and R
ents Back Next Index iv
latory and Safety Complianceylies with UL 60950-1:2003CSA C22.2 No. 60950-1-030950-1:20010950-1:2001d for Norwegian IT Power systems 240V to phase
romagnetic Compatibility (EMC): This equipment has been tested and
found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his or her own expense.
This class A digital apparaCanadian ICES-003.Cet appareil numérique deconforme à la norme NMBRequirements of the EMCwere met through complia
● EN 55022: 1998+A1Class A
● EN 61000-3-2: 2000● EN 61000-3-3: 1995● EN 55024: 1998+A1– EN 61000-4-2 ESD– EN 61000-4-3 Radia– EN 61000-4-4 EFT– EN 61000-4-5 Surg– EN 61000-4-6 Cond– EN 61000-4-8– EN 61000-4-11 Volt
Interruptions
egulatory Information
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CTeib
“aca
It
e emission value is less
in accordance to JIS
Safety and R
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AUTION:his is a class A product. In a domestic nvironment this product may cause radio
nterference in which case the user may e required to take adequate measures.
Changes or modifications not expressly pproved by the party responsible for ompliance could void the user’s uthority to operate the equipment.”
nstall and use the equipment according o the instruction manual.
Noise EmissionThe operator-position noisthan 70 dB(A).** Average value specified Z8731
egulatory Information
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DispoThis pthe somateconsiinformIn theAllianIn theindicawishemust for reyour or refwww.additirecov
Safety and R
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salroduct contains a small amount of lead in lder on the circuit boards. Disposal of this
rial may be regulated due to environmental derations. For disposal or recycling ation, please contact your local authorities. USA, contact the Electronics Industry ce at www.eiae.org. European Union, this symbol tes that when the last user s to discard this product, it be sent to appropriate facilities covery and recycling. Contact local KODAK Representative er to kodak.com/go/recycle for onal information on the collection and ery programs available for this product.
egulatory Information
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ChinEnvirIn Chyearspresereleapropeassigdescr
Safety and R
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a RoHSonmental Protection Use Period (EPUP)ina, this number indicates the time period (in ) within which any hazardous substances nt in the product are not expected to be
sed such that there is risk to human health, rty, or the environment. This value is ned based on normal use of the product as ibed in the operating instructions.
egulatory Information
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TableconcMode
Safety and R
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of hazardous substance's name and entrationl Name: KODAK 605 Photo Printer
Table of Contents
Contents Back Next Index Exitix
1 Getting StartedIdentifying the Printer Parts ......................... 1-1Installing the Trim Tray ................................ 1-3Installing the Print Catcher .......................... 1-4
2 Using the PrinterTurning the Printer On and Off .................... 2-1Operator Panel ............................................ 2-2Operator Panel Lights................................ 2-2Operator Panel Buttons ............................. 2-2
Enabling or Disabling the Printer ................. 2-3Loading the Ribbon ..................................... 2-3Loading the Paper ....................................... 2-7Printing a Test Page .................................... 2-9Calibrating the Printer................................ 2-10Calibrating With a Print Scanner.............. 2-10Calibrating Without a Print Scanner......... 2-11
Resetting the Printer Calibration................ 2-12Using Printer Color Adjust ......................... 2-13
3 Maintaining the PrinterCleaning the Printer ..................................... 3-1Performing Routine Maintenance ................ 3-1Cleaning the Thermal Print Head and the Peel Plate Edge ................................... 3-2Cleaning the Platen Roller ......................... 3-4Cleaning the Cleaning Roller ..................... 3-4
Printer Supplies ........................................... 3-5Photo Print Kits .......................................... 3-5Thermal Printer Cleaning Kit...................... 3-6
Handling and Storing the Paper and Ribbon ......................................................... 3-6
4 TroubleshootingAccessing the Device Health Checks Screen ......................................................... 4-1Resolving Printer Error Messages............... 4-2Troubleshooting the Printer ......................... 4-3Troubleshooting Print Quality ...................... 4-4Clearing a Paper Jam.................................. 4-5
IndexRecovering from a Power Interruption ......... 4-8
Getting Started
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1This gKODAPictuinformprovid
CThl
Befor●
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rts
2
4
6
3
5
7
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Getting Starteduide contains instructions for using the K 605 Photo Printer with the KODAK
re Maker G3/Picture Kiosk G4. For complete ation about using the Kiosk, see the guides ed with the Kiosk.
AUTION:he printer weighs 40 lbs (18 kg) and is eavier at the front. Use caution when
ifting or moving the printer.
e using the Kiosk, make sure that you have:read and understand the safety information (see page ii).loaded paper and ribbon (see pages 2-3 to 2-7).calibrated the printer (see page 2-10).
Identifying the Printer PaFront View
1. Air Vents2. Cover Release3. Top Cover4. Operator Panel5. Print Exit Slot6. Trim Tray
1
7. Print Catcher
Getting Started
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Rear
1
1
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View Internal View
9
8
12
11 10
8. USB Port9. Data Plate0. Power Connector
11. Power Switch2. Paper Door
1. Thermal Print Head2. Peel Plate3. Cleaning Roller4. Platen Roller
1
2
3
4
Getting Started
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Oper
er blades inside the t hands or objects.
r trimmings that are r cuts the prints.to the printer as shown.ust-free and to prevent
he trim tray each time er.
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ator Panel Installing the Trim Tray
CAUTION:There are sharp cuttprinter. Do not inser
The trim tray collects papegenerated when the printe
1. Slide the trim tray in2. To keep your prints d
paper jams, empty tyou change the pap
Getting Started
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InstaThe pthey eAttacyou a
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lling the Print Catcherrint catcher collects the finished prints as xit the printer.
h the print catcher from the print exit slot if re not installing the printer in a cabinet.
Print Exit Slot
Print Catcher
Using the Printer
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2This c
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d Offtch to On ( | ). the orange Power light ady message appears alized.
r, move the power
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Using the Printerhapter provides information on:turning the printer on and offusing the operator panelloading the ribbonloading paperprinting a test pagecalibrating the printerusing printer color adjust
Turning the Printer On an1. Move the power swiOn the operator panel,illuminates and the Rewhen the printer is initi
2. To turn off the printeswitch to Off (O).
On
Off
Using the Printer
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Oper
Oper
Ligh
UseTo scroll through printer selections.
To scroll through printer selections.
To enter Setup Mode. Press Menu repeatedly to scroll through printer settings.
To initiate an action or accept a change.
To advance paper.
To exit Setup Mode.
ents Back Next Index 2-2
ator Panel
ator Panel Lights
Operator Panel Buttons
t Color Printer StatusPower Orange Printer power is on.
Ready Green Printer is ready to make prints.
Error Red An error has occurred. See the messages on the operator panel, then see page 4-2.
ButtonPlus
Minus
Menu
Enter
Paper Advance
Paper Rewind/Clear
Using the Printer
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EnabIMPO
The pprintinthat itribbo
t Kit 6800/4R (4 x 6") or 0/6R (6 x 8") available.
ect paper and ribbon for
6800 / 4R
(30° C) or lowerrelative humidity or
rints, paper, and *
15.2 cm)
10.2 cm)
ents Back Next Index 2-3
ling or Disabling the PrinterRTANT: You must wait until all jobs are
complete before performing this task.rinter must be enabled before you can begin g. By default, the printer is enabled. Check
is enabled before you load the paper and n.
Loading the RibbonHave a KODAK Photo PrinKODAK Photo Print Kit 680These kits contain the corrthe printer.
1. From the Setup screen, touch Manage Devices.
2. Touch KODAK Photo Printer 6800/6850/605 Options.
3. If the printer is enabled, the Disable Printer button appears. Touch Disable Printer if you want to disable the printer.
4. If the printer is disabled, the Enable Printer button appears. Touch Enable Printer if you want to enable the printer.
5. Touch Start Over to return to the Setup screen.
KODAK Photo Print Kit Specifications Storage specifications
86° F60% lower
Capacity 750 pribbon
Paper and ribbon width
6 in. (
Ribbon patch length
4 in. (
Using the Printer
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* Theadditiloadinimpre
lor of the band on the KODSpecStoraspec
Capa
PapewidthRibbleng
Band Color00/4R Yellow00/6R White
ents Back Next Index 2-4
paper roll contains a small amount of onal paper to allow for the extra feed when g the paper and to minimize end-of-roll ssions.
IMPORTANT: Check the coroll of ribbon.
1. Open the top cover.
AK Photo Print Kit 6800 / 6R ifications ge ifications
86° F (30° C) or lower60% relative humidity or lower
city 750 - 4 x 6 prints, paper, and ribbon* or375 - 6 x 8 prints, paper, and ribbon*
r and ribbon 6 in. (15.2 cm)
on patch th
8 in. (20.3 cm)
Print KitKODAK Photo Print Kit 68KODAK Photo Print Kit 68
Using the Printer
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CTd
2
3
IMPO
4
5
ool until the spool locks .
Label
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AUTION:he thermal head becomes extremely hot uring normal operation. Do not touch it.
. If you are replacing a ribbon, remove the used ribbon from the printer.
. Insert your fingers into the holes in the plastic wrapper on the end of the ribbon. Remove the plastic wrapper from the ribbon.
RTANT: Do not remove the label from the ribbon at this time.
. Insert the bar code end of the supply spool into the spool holder on the right.
. Insert the left side of the supply spool into the spool holder on the left.
6. Adjust the supply spinto the spool holder
7. Remove the label.
Plastic Wrapper
Label
Using the Printer
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8
9
10
IMPO
l to remove any slack
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. Insert the right side of the take-up spool into the spool holder on the right.
. Insert the left side of the take-up spool in the spool holder on the left.
. Adjust the take-up spool until the spool locks into the spool holder.
RTANT: Slack in the ribbon can cause a paper jam.
11. Turn the supply spooin the ribbon.
12. Close the top cover.
Using the Printer
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LoadHaveKODAThesthe p
1
2To3
IMPO
4
5
e the label from the il you have successfully per in the printer.ges to each end of the
the green paper flange on the paper roll.paper flange into the e paper roll.aper flange on the
h the paper flanges r roll will not fit into the
Lugsge
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ing the Paper a KODAK Photo Print Kit 6800/4R (4 x 6") or K Photo Print Kit 6800/6R (6 x 8") available.
e kits contain the correct paper and ribbon for rinter.. If paper is loaded in the printer, press Paper Rewind.
. Open the paper door.
he Cover Open message appears on the perator panel.. Lift the paper out of the printer.RTANT: Save the plastic flanges from the old
paper roll.. Remove the plastic flanges from the old paper roll. Set the plastic flanges aside.
. Remove the plastic from the new paper roll.
IMPORTANT: Do not removpaper roll untloaded the pa
6. Attach the paper flanpaper roll. a. Align the lugs on
with the notches b. Insert the green
notched end of thc. Insert the black p
paper roll.NOTE: If you do not attac
properly, the papeprinter.
Paper Flange
Paper FlanNotches
Using the Printer
Cont Exit
7
8NOTE
the rear printer slot until ns off and the green
r. aded in the printer utomatically advances.
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. Carefully lower the paper roll into the slots. Match the geared flange (green) with the geared slot (green) on the printer.
. Remove the label from the paper roll.: Verify that the paper unrolls from the top
of the roll.
9. Feed the paper into the red LED light turLED light turns on.
10. Close the paper dooNOTE: Ribbon must be lo
before the paper a
Label
Slot
Slot
Using the Printer
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Td(6fidcTm
IMPO
11
working properly, you prints are not printing
aper jam, you can use tic tool. The test page is g Kodak for help.
it until all jobs are re performing this task.
p screen, touch ces.
Photo Printer 5 Options.
est Print.kes a few moments.
ver to return to the .
ents Back Next Index 2-9
he printer advances the paper, then cuts and ischarges 6 blank test prints—about 24 in. 1 cm). Doing so reduces the possibility of
ngerprints or other damage to the prints. It oes not decrease the 750 4 x 6 in. (10 x 15 m) print capacity of the paper roll.he operator panel displays the Ready essage.
RTANT: You must empty the trim tray each time you change the paper to keep your prints dust-free and to prevent paper jams.
. Empty and replace the trim tray.
Printing a Test PageTo verify that the printer iscan print a test page. If thecorrectly after clearing a pthe test page as a diagnosalso useful if you are callin
IMPORTANT: You must wacomplete befo
1. From the SetuManage Devi
2. Touch KODAK6800/6850/60
3. Touch Make TNOTE: Printing ta
4. Touch Start OSetup screen
Using the Printer
Cont Exit
CalibFor bcalibr
●
●
IMPO
CalibFollowscannNOTE
e multiple printers, ach printer . For best results, ll printers.
te Printer.arget is printed.
ration target on the as shown on the the arrow on the et to the arrow on the
te.ibration is complete, message appears:has been successfully
he prompt.
ver to return to the
ents Back Next Index 2-10
rating the Printerest image quality, we recommend that you ate the printer:when you change the ribbon.after installing software.RTANT: You must wait until all jobs are
complete before performing this task.
rating With a Print Scanner these instructions if you have a print er connected to the Kiosk:: If you do not have a print scanner
connected to the Kiosk, continue with “Calibrating Without a Print Scanner” on page 2-11.
1. From the Setup screen, touch Manage Devices.
2. Touch KODAK Photo Printer 6800/6850/605 Options.
NOTE: If you havcalibrate eseparatelycalibrate a
3. Touch CalibraA calibration t
4. Place the calibprint scanner screen. Matchcalibration targprint scanner.
5. Touch CalibraWhen the calthe following “Your system calibrated.”
6. Touch OK at t
7. Touch Start OSetup screen.
Using the Printer
Cont Exit
CalibFollowscann
NOTE
libration target from
libration target. Select t appears the most as the least amount of y, the most neutral at the center of the et (number 225).
ents Back Next Index 2-11
rating Without a Print Scanner these instructions if you do not have a print er connected to the Kiosk.
: If you have a print scanner connected to the Kiosk, see “Calibrating With a Print Scanner” on page 2-10.
1. From the Setup screen, touch Manage Devices.
2. Touch KODAK Photo Printer 6800/6850/605 Options.
NOTE: If you have multiple printers, calibrate each printer separately. For best results, calibrate all printers.
3. Touch Calibrate Printer.The Kiosk prints a calibration target. The calibration target contains 49 squares. Each square is labeled with a number in its upper left corner.
4. Remove the cathe printer.
5. Look at the cathe square thaneutral gray (hcolor). Typicallgray is locatedcalibration targ
Using the Printer
Cont Exit
ibrationit until all jobs are re performing this task.
p screen, touch es.
Photo Printer Options.
actory Calibration.
he prompt.message appears:ation is completed. ontinue.”
er to return to the
ents Back Next Index 2-12
Resetting the Printer CalIMPORTANT: You must wa
complete befo
6. Use the on-screen keypad to enter the number of the most neutral gray square and touch OK.
When the calibration is complete, the following message appears:“Printer Calibration is completed. Touch OK to continue.”
7. Touch OK.
8. Touch Start Over to return to the Setup screen.
1. From the SetuManage Devic
2. Touch KODAK6800/6850/605
3. Touch Reset F
4. Touch Yes at tThe following “Printer CalibrTouch OK to c
5. Touch OK.
6. Touch Start OvSetup screen.
Using the Printer
Cont Exit
UsingThe Kand c
NOTE
IMPO
, Green, and Blue ge the overall content all color prints.
er to return to the
ents Back Next Index 2-13
Printer Color Adjustiosk lets you adjust the color, brightness, ontrast for printer output.
: These adjustments do not appear on the screen. They appear on the printed output only.
RTANT: You must wait until all jobs are complete before performing this task.
1. From the Setup screen, touch Manage Devices.
2. Touch KODAK Photo Printer 6800/6850/605 Options.
3. Touch Printer Color Adjustment.
4. Touch the Brightness arrows to change the brightness for all color prints.
5. Touch the Contrast arrows to change the contrast for all color prints.
6. Touch the Redarrows to chanof that color in
7. Touch Save.
8. Touch Start OvSetup screen.
Using the Printer
Cont Exit
ents Back Next Index 2-14aintaining the Printer
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3To hehigh-enviroClean
CleanCleanopenpreve
CNtaosepcr
1
2
tenancelity: er monthly using the d in the KODAK ning Kit.al print head if directed
service representative. ermal print head in g process.is loaded in the printer, erforming maintenance
M
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Maintaining the Printerlp ensure good printer performance and quality output, be sure the printer’s operating nment is clean and dust-free. the printer regularly as described below.
ing the Printer the exterior of the printer and the filter
ings regularly to eliminate dust buildup and nt dirt from entering the printer.
AUTION:ever use abrasives or harsh chemicals
o clean any part of the printer. Do not llow any foreign objects or liquids to fall r spill inside the printer. Fire or electric hock could result. If any foreign object nters the printer, turn off the printer ower immediately, remove the power ord, and contact your Kodak service epresentative.
. Wipe the exterior of the printer, print catcher, and trim tray with a damp, lint-free cloth.
. Vacuum the filter openings to remove dust.
Performing Routine MainTo maintain good print qua
1. Clean the platen rollalcohol pads includeThermal Printer Clea
2. Only clean the thermto do so by a KodakDo not include the thyour monthly cleanin
NOTE: If paper or ribbon remove it before pprocedures.
aintaining the Printer
Cont Exit
CAercwmas(
In therelateoutsidservicrelate1-800
CleanPlateIMPO
r switch is turned off
ad becomes normal operation. ive minutes to begin ter you open the top an damage the
looks like a glass bar. our bare hands or
M
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AUTION:lcohol is a flammable liquid. It can cause ye irritation and dry skin. Prolonged or epeated skin contact may cause drying, racking or irritation. Wash your hands ith soap and water following any aintenance procedures where you use
lcohol pads. For additional information, ee the Material Safety Data Sheet MSDS).
United States for information on health d issues, call 585-722-5151. Customers e the U.S. can contact their local Kodak e representative. For environmental issues d to Kodak products, contact Kodak at -242-2424.
ing the Thermal Print Head and the Peel EdgeRTANT: Only do this procedure if directed to
do so by a Kodak service representative.
1. Make sure the powe( ).
2. Open the cover.
CAUTION:The thermal print heextremely hot duringWait approximately fcleaning the head afcover. Fingerprints cthermal head, whichNever touch it with yfingers.
aintaining the Printer
Cont Exit
3
––
––
M
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. Remove an alcohol pad from its packaging. Move the pad along the entire length of the thermal print head, in one direction only. When you clean the thermal head:Apply firm, even pressure.Make three passes along the thermal print head.Use a clean part of the pad for each pass.Use another clean alcohol pad to wipe the edge of the peel plate.
Thermal Print Head
Peel Edge
aintaining the Printer
Cont Exit
Clean1
23
4
ollerleaning roller clean to
ng back onto the prints rating correctly.
pad from its packaging. tion of the roller with the
M
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ing the Platen Roller. Remove an alcohol pad from its packaging. Wipe the rubber section of the platen roller with the pad.
. Rotate the roller to clean the entire surface.
. Allow the alcohol to dry completely (about five minutes) before you resume printing.
. Close the cover.
Cleaning the Cleaning RIt is essential to keep the cprevent dirt from transferriand to keep the printer ope
1. Remove an alcohol Wipe the rubber secpad.Platen Roller
Cleaning Roller
aintaining the Printer
Cont Exit
2
3it 6800/4R or KODAK ntain the correct paper Photo Printer s are sold separately.
Contents
1 roll of paper1 ribbon
1 roll of paper1 ribbon
M
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. Allow the alcohol to dry completely (about five minutes) before you resume printing.
. Close the cover.
Printer SuppliesThe KODAK Photo Print KPhoto Print Kit 6800/6R coand ribbon for the KODAK6800/6850. Photo Print Kit
Photo Print Kits
Photo Print Kit
Catalog Number
KODAK Photo Print Kit 6800/4R
182-0547
KODAK Photo Print Kit 6800/6R
169-6418
aintaining the Printer
Cont Exit
ThermUse twhenpageinclud
HandFor thstore
●
●
KODCataCon
M
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al Printer Cleaning Kithe KODAK Thermal Printer Cleaning Kit performing routine maintenance (see 3-2). One Thermal Printer Cleaning Kit is ed with the printer.
ling and Storing the Paper and Ribbone best quality prints, carefully handle and
the paper and ribbon.To avoid fingerprints, handle the ribbon by the spool ends; do not touch the ribbon material. Do not touch the glossy side of the paper.Store the paper and ribbon away from direct sunlight.
AK Thermal Printer Cleaning Kitlog number 172-1117tents Individually packaged
alcohol pads (10)
Troubleshooting
Cont Exit
4Use tproblcorreprobl
AcceWhenusing
at the KODAK 605 is listed as FOUND.ter does not appear in ealth Checks, see the ooting tables on the
at follow.
ve finished looking at ealth Checks screen, ue.
ver.
ents Back Next Index 4-1
Troubleshootinghe information in this section to identify ems and recommended procedures for cting the problem. If you cannot solve the em, contact KODAK Service and Support.
ssing the Device Health Checks Screen troubleshooting problems, always begin by Device Health Checks.
1. From the Main screen, touch Setup.
2. Touch Diagnostics.
3. Touch Device Health Checks.
4. Make sure thPhoto Printer
NOTE: If the prinDevice Htroubleshpages th
5. Once you hathe Device Htouch Contin
6. Touch Start O
Troubleshooting
Cont Exit
ResoSee ton thconta
LCDMesPapeEmp
CheRibb
ChePape
Cove
ad on
Check that the ribbon has a bar code and/or replace the ribbon. See “Loading the Ribbon” on page 2-3.
is ing.
Wait for the printer to complete warming up.
is rint.
Wait for the printer to complete cooling.
id
to
Check the paper path for a jam. See “Clearing a Paper Jam” on page 4-5.
Solution
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lving Printer Error Messageshe following table to resolve errors reported e operator panel. If the problem persists, ct KODAK Service and Support.
sage
Problem Solution
r ty
The paper is empty or is not loaded.
Load the paper. See “Loading the Paper” on page 2-7.
ck on
The ribbon is empty, is not loaded, or is stuck to the paper.
Load the ribbon. See “Loading the Ribbon” on page 2-3.
ck r
The paper is stuck in the printer or paper path.
See “Clearing a Paper Jam” on page 4-5.
r Open The printer cover is open.
Make sure that the cover is securely closed.
Incorrect Ribbon
The printer could not rethe bar codethe ribbon.
Warming Up The printer warming upbefore print
Cooling The printer too hot to p
Cutter jam The cutter dnot move completely one side.
LCD Message
Problem
Troubleshooting
Cont Exit
ter
ServXX.Y
LCDMes
ssible Solution “Clearing a Paper ” on page 4-5.
an the platen roller.
1. Empty the trim tray.2. Turn the printer off,
then back on.3. Check that there are
no paper clippings hanging from the trim exit or interfering with paper movement.
CAUTION:There are sharp cutter blades inside the front roller area. Do not insert hands or objects.
ents Back Next Index 4-3
Troubleshooting the Prin
ice Y.ZZ
The printer has a problem which requires service.
Contact your Kodak service representative. Have available:
● Error code number (XX.YY.ZZ).
● Printer model number and serial number (shown on the printer’s data plate).
sage
Problem Solution
Problem/Message PoThere is a paper jam. See
JamPrints have density shift every 2.25 inches.
Cle
Prints are not cut completely.
Troubleshooting
Cont Exit
uality
PrintNOTDeviChe
Printdo nscre
Cove
Probeck that there is paper. ecessary, load new on and paper. See es 2-3 to 2-7.
eck that there is on. If necessary, load ribbon and paper. pages 2-3 to 2-7.
ssible Solutionan print head. See
ge 3-2.an the peel plate
ge. See page 3-2.ntact KODAK Service d Support if cleaning es not solve the blem.an all parts of the
nter using the KODAK ermal Printer Cleaning . See “Maintaining the nter” on page 3-1.
ssible Solution
ents Back Next Index 4-4
Troubleshooting Print Q
er indicates FOUND on the ce Health cks Screen.
Check that the:● printer is turned on.● power cord is
connected.● USB cable is
connected to the printer and the console.
er applications ot appear on the en.
Verify that:● the printer is turned
on.● the USB cable is
connected.● there is no printer
error.● the application is
enabled under User Mode.
Run Application Health Check.
r open Close the printer cover.
lem/Message Possible SolutionOut of paper Ch
If nribbpag
The ribbon is empty ChribbnewSee
Problem/Message PoVertical white line on the print.
ClepaCleedCoandopro
Prints have colored spots.
ClepriThKitPri
Problem/Message Po
Troubleshooting
Cont Exit
er Rewind until the ge appears.
pty message appears:r.
d or printed areas of the
mark any of the rollers.
You the othe ywarnprintbe apictuprintlike tpictu
Prob
ents Back Next Index 4-5
Clearing a Paper Jam1. Press and hold Pap
Paper Empty messa
2. Once the Paper Em– Open the paper doo– Cut off any damage
paper.
NOTE: Do not damage or
have pictures in rder that display ellow resolution ing. Optimum quality may not chieved for these res based on the size. Would you o include these res in the order?
The warning may include all of the customer’s pictures or a selected few, depending upon which pictures have a resolution issue. The customer can:
● touch an individual picture, or touch Select all to continue with the order and print the pictures anyway.
● continue with the order and print the remaining pictures not affected by the resolution problem.
● touch Start Over to cancel the order.
lem/Message Possible Solution
Troubleshooting
Cont Exit
–
–
3
––––
er onto the roll.
he printer. Do not pull r.
ents Back Next Index 4-6
Load the paper. See “Loading the Paper” on page 2-7.If the operator panel displays the Ready message, the jam is cleared.
. If the Paper Jam message is still displayed on the operator panel:Turn off the printer.Open the paper door.Open the top cover.Remove the ribbon from the printer.
4. Manually rewind pap
CAUTION:Prevent damage to tabruptly on the pape
Troubleshooting
Cont Exit
5
NOTE
er and carefully remove
“Loading the Ribbon”
“Loading the Paper” on
ents Back Next Index 4-7
. Cut off any damaged or printed areas of the paper.
: Do not damage or mark any of the rollers.
6. Look inside the printany pieces of paper.
7. Turn on the printer.8. Load the ribbon. See
on page 2-3.9. Close the top cover.
10. Load the paper. Seepage 2-7.
Troubleshooting
Cont Exit
11NOTE
r Interruption
wer, the printer stops d positioned against platen roller could be al head is left in this
ediately to release the en roller. Leave the er is restored.red, restart the printer dure for “Clearing a 4-5.b.
ents Back Next Index 4-8
. Close the paper door.: If the Paper Jam message is still
displayed on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Contact KODAK Service and Support.
Recovering from a Powe
CAUTION:If the printer loses powith the thermal heathe platen roller. Thedamaged if the thermposition.
1. Open the cover immpressure on the platcover open until pow
2. When power is restoand follow the procePaper Jam” on page
3. Resubmit the print jo
Printer Specifications
Contents Back Next Index ExitA-1
Appendix A: Printer Specifications
ElectricalPower Voltage/Frequency(auto detection of the following ranges)
AC 100V to 240V, 48 Hz to 62 Hz
Power Consumption 5.0 Amps at 100 V AC or 2.5 Amps @ 240 V AC maximum
PhysicalSize Width:17.4 in. (44.1 cm)
Depth: 25.2 in. (64.1 cm)Height: 19 in. (48.3 cm)
Weight 40 lbs (18 kg)
Operating EnvironmentTemperature 50 to 95° F (+10 to +35° C)Humidity 20-80% relative humidity
Space RequirementsAllow the following amount of space on each side of the printerTop 1.97 in. (5 cm)Back 1.97 in. (5 cm)
Left Side 1.97 in. (5 cm)Right Side 1.97 in. (5 cm)
Print CapacityPrint Size Prints Per Roll4 x 6 in. (10.16 x 15.24 cm)
up to 750, paper and ribbon
6 x 8 in. (15.24 x 20.32 cm)
up to 375, paper and ribbon
Index
Conten ExitI-1
Aaccess
Ccable
powepo
calibratcleanin
cleancleanincleaninclearing
Ddisposa
EElectroEMC d
Ffilter op
blockclean
Ggetting
, 3-6
1
2ervice Kit, 3-1
ts Back Next Index
ing the Health Checks screen, 4-1
rsition of, 1-iiing the printer, 2-10ging rollers, 3-4g kit, 3-6g rollers, cleaning, 3-4 paper jam, 4-5
l, printer, 1-vi
nics Industry Alliance, 1-viirective, compliance with, 1-iv
eningsing, 1-iiing, 3-1
started, 1-1
Hhandling paper and ribbonHealth Checks, 4-1
Iidentifying printer parts, 1-installing
print catcher, 1-4trim tray, 1-3
Jjam, paper
clearing, 4-2
Kkits, 3-5KODAK Service
contacting, 1-ii, 3-1—3-KODAK Thermal Printer S
Llabels, safety, 1-iiiloading
the paper, 2-7the ribbon, 2-3
Cont Exit
Mmaintmaint
cleper
Mate
Nnoise
Ooperaoperaoperaoutpu
Se
Ppapepeel pphotoplaten
clepowe
cabp
poweprint
cleprinte
-ii
e, 1-ivterruption, 4-8
-122
-6
t, 3-6
ents Back Next Index I-2
aining the printer, 3-1enanceaning rollers, 3-4forming routine, 3-1rial Safety Data Sheet, 3-1
emission spec, 1-v
tor panel, 2-2tor panel buttons, 2-2tor panel lights, 2-2t tray
e print catcher, 1-4
r jam, clearing, 4-5late edge, cleaning, 3-2 print kits, 3-5 roller
aning, 3-1rleosition of, 1-iir outlet for the printer, 1-iicatcher, 1-4aning, 3-1r
cleaning, 3-1color adjust, 2-13error messages, 4-2parts, 1-1regulatory information, 1supplies, 3-5
printing a test page, 2-9
Rradio frequency compliancrecovering from a power inrecycling, printer, 1-viresetting the calibration, 2resolving printer errors, 4-ribbon
loading, 4-2
Ssafety
compliance, 1-ivwarning labels, 1-iii
location of, 1-iiistoring paper and ribbon, 3
Tthermal media kits, 3-5thermal print head
cleaning, 3-1, 3-2thermal printer cleaning kitrim tray, 1-3
Cont Exit
cletroub
cleprinthe
turnin
Uusing
prinusing
ents Back Next Index I-3
aning, 3-1leshooting, 4-1aring paper jam, 4-5t quality, 4-4
printer, 4-3g the printer on and off, 2-1
ter color adjust, 2-13 the printer, 2-1
Contents Back Next Index Exit
Eastman Kodak Company343 State StreetRochester, NY 14650
Kodak is a trademark of Eastman Kodak Company.
© Eastman Kodak Company, 2007P/N 4J5788March 2007