24
User guide.
User guide.
2 3
TABLE OF CONTENTSGETTING STARTEDButtons and Ports .........................................................................................................6Installing the SIM Card and micro SD Card .............................................................7Charging the Battery ...................................................................................................7Turning Your Phone On/Off .......................................................................................8Setting Up Your Phone Out of the Box ......................................................................8Home Screen ...............................................................................................................9Using the Touch Screen ...............................................................................................9
PERSONALIZING YOUR PHONEChanging the System Language ............................................................................. 10Setting Date and Time .............................................................................................. 10Ringtone, Notification and System Sounds ............................................................ 10Volume Adjustment/Silent and Vibrate Modes ......................................................11Do Not Disturb ...........................................................................................................11Wallpaper ................................................................................................................. 12Brightness .................................................................................................................. 12Screen Locks.............................................................................................................. 13Screen Pinning .......................................................................................................... 13
THE BASICSStatus Bar .................................................................................................................. 14Shortcuts and Widgets ............................................................................................. 16Folders and Organization ....................................................................................... 16Primary Shortcuts ...................................................................................................... 16Entering Text .............................................................................................................. 16Keyboard ................................................................................................................... 17Glide Typing .............................................................................................................. 18Google Voice Typing ............................................................................................... 18Using Applications .................................................................................................... 18
GETTING CONNECTEDConnect to a Wireless Network .............................................................................. 19
Add a Wi-Fi Network ............................................................................................... 19Forgetting a Wi-Fi network .......................................................................................20Connecting to Bluetooth Devices ............................................................................20Forgetting a Bluetooth Device ................................................................................. 21Connecting to a Computer ...................................................................................... 21Using micro SD Card for Storage ........................................................................... 21Sharing Your Phone’s Data Connection .................................................................23
MAKING PHONE CALLSPlace a Call by Dialing ............................................................................................24To End a Call.............................................................................................................24Answering or Rejecting a Call .................................................................................25Call History ...............................................................................................................25Placing a Call from your Contacts List ....................................................................26Checking Voice Mail ................................................................................................26In-Call Options ..........................................................................................................26Managing Multi-party Calls .................................................................................... 27Switching Between Current Calls ............................................................................ 27Set up a Three Way Call ......................................................................................... 27Call Settings .............................................................................................................. 27Voicemail ...................................................................................................................28
CONTACTSAdding a New Contact............................................................................................29Favorites ....................................................................................................................29Edit a Contact ...........................................................................................................29
EMAILAdding an Email Account ........................................................................................30Removing an Account ..............................................................................................30Responding to Email .................................................................................................30Composing and Sending an Email ......................................................................... 31Add a Signature to Email ......................................................................................... 31Email Settings ............................................................................................................ 31
4 5
MESSAGINGSending a Message .................................................................................................32Replying to a Message ............................................................................................32Forwarding a Message ............................................................................................33Deleting a Message or Thread ...............................................................................33Message Settings......................................................................................................33
CALENDARCreating an Event .....................................................................................................33Calendar Settings .....................................................................................................34
INTERNET BROWSER - GOOGLE CHROMEOpen a web page....................................................................................................34
CAMERATaking a Photo ..........................................................................................................34Recording A Video ...................................................................................................35Camera Setting .........................................................................................................35
GOOGLE PHOTOSShare Albums, Photos or Videos .............................................................................35Delete Albums, Photos or Videos ............................................................................36Editing Photos ............................................................................................................36Create an Animation or Collage .............................................................................36Playing Videos ..........................................................................................................36
MUSICCopying Music Files to Your Phone ........................................................................36View Your Music Library .......................................................................................... 37
VIDEOSManaging Video Files .............................................................................................. 37Delete a Video .......................................................................................................... 37
OTHER APPSCalculator ..................................................................................................................38Clock ..........................................................................................................................38Google Apps ............................................................................................................39
SETTINGSWireless & Network .................................................................................................39Apps and Notifications ............................................................................................40Battery ....................................................................................................................... 41Display ....................................................................................................................... 41Sound ......................................................................................................................... 41Storage ...................................................................................................................... 41Security & location ................................................................................................... 41Users & accounts ...................................................................................................... 41Accessibility ............................................................................................................... 41Google ......................................................................................................................42System ........................................................................................................................42
TROUBLESHOOTING....................................................................................................................................42
SOFTWARE UPDATES....................................................................................................................................44
6 7
GETTING STARTEDButtons and Ports
1 Home Button
2 Back Button
3 3.5 mm Headset Jack
4 USB/Charging Port
5 Microphone
6 Recent Apps Button
7 Front Camera
8 Front Flash
9 Earpiece
10 Flash
11 Back Camera
12 Power/Lock Key
13 Speaker
14 Volume Keys
15 SIM/Micro SD card slot
1
2
45
6
7 38
9
1011
12
14
13
15
Installing the SIM Card and micro SD CardPhone should be powered off before installing or removing SIM or micro SD card.
Charging the BatteryWhile your phone’s battery should have enough juice out-of-the box to power on, find a signal and even make a few calls, you should fully charge the battery as soon as possible.
Connect the included USB cable to both the phone and wall charger. Plug the wall charger into a standard electrical outlet. If the phone is on, you will see a charging icon in the status bar.
8 9
If the battery is extremely low, you may not be able to power on the phone. Wait 20 minutes and try again.
WARNING! Use only an approved charging accessory to charge your phone. Improper handling of the charging port, and use of an incompatible charger, may cause damage to your device and void the warranty.
TIP: Extend your battery’s life:
Conserve battery power by adjusting the settings on select applications:
Lower Screen brightness.
Reduce Backlight time.
Turn Bluetooth and Wi-Fi off when not in use.
Disable GPS when not in use.
Enable the battery saver feature.
Turning Your Phone On/OffTo turn your phone on, press and hold the power/lock key. Follow the prompts.
Setting Up Your Phone Out of the BoxWhen you turn on your phone for the first time (or after a reset to factory settings), you will need to set it up before use. Select your language preference and follow the prompts.
Home Screen
Using the Touch ScreenYour phone’s touchscreen allows you to control actions to move around the screen, open menus, select items like apps, zoom in and out of websites, take photos and more with a variety of touch gestures.
Swipe or Slide – quickly drag your finger across the screen horizontally or vertically.
Drag – Touch and hold your finger on an item to move it into a new position.
Pinch – Place two fingers on the screen simultaneously and pinch them together to zoom out or spread your fingers apart to zoom in.
Rotate the Screen – Rotate your phone sideways to rotate the screen from portrait to landscape.
Note: The auto rotate function must be turned on for this to work. Touch
Back
Home KeyRecent Apps
App Shortcuts
Apps List
Folders
Google Search Bar
Status Bar
10 11
the Home screen > swipe up for apps > Settings > Display > When Device Is rotated > tap Rotate contents of screen.
PERSONALIZING YOUR PHONE
Changing the System LanguageTouch the Home key > swipe up for apps > Settings > Languages & Input > Languages.
To add a system language, touch Add a Language and select a language.
Touch and hold the language and drag it to the top.
Setting Date and TimeTouch the Home key > swipe up for apps > Settings > Date & Time.
Date & time and time zone are set automatically to network-provided time. To set manually:
• Touch Automatic Date & Time to turn Off.
• Set the date and time manually.
• Touch Automatic Time Zone to turn Off.
• Select a time zone.
• Touch Use 24-hour format to turn On/Off.
Ringtone, Notification and System SoundsTouch Home > swipe up for apps > Settings > Sound.
Select a Phone Ringtone
• Touch Phone Ringtone.
• Scroll the list and select a ringtone.
• Touch OK.
Turn Alarm Sounds On/Off
• Touch the Home key > swipe up for apps > Settings > Sound.
Touch Default alarm ringtone.
• Touch None to turn it Off or select a Ringtone > Ok to turn it On..
Turn Other sounds On/Off.
• Touch the Home key > swipe up for apps > Settings > Sound.
• Scroll down to and touch Other sounds.
• Touch the icon next to each option to turn It On or Off.
Volume Adjustment/Silent and Vibrate ModesTo adjust volume:
Touch the Home key > swipe up for apps > Settings > Sound.
Drag slider below Media Volume, Alarm Volume, Ring Volume to adjust.
To set Silent and Vibrate Modes:
Touch Home key > swipe up for apps > Settings > Sound.
Drag sliders to left to turn Silent ON. Ring volume will automatically go to vibrate.
Or, lower the Volume Keys on the side of the phone until you feel the phone vibrate. Touch it again to enter Silent Mode.
Do Not DisturbUse Do Not Disturb Mode to limit interruptions.
Touch the Home key > swipe up for apps > Settings > Sound > Do Not Disturb.
Priority Only Allows – only notifications marked Priority will work.
Touch next to each option to turn it On/Off.
Block visual disturbances:
12 13
• Touch next to each option to turn it On/Off.
• Automatic Rules - schedule when notifications are on or off.
• Touch Weekend, Weeknight, Event or +Add rule.
• Add rule > Event rule > enter rule name > Ok.
Set days, start time and end time, and preferences to set specific time periods during which Do Not Disturb mode is on.
Touch to delete a rule.
WallpaperYou can customize the wallpaper on the home screen and lock screen.
• Touch and hold an “empty” space on the home screen.
• Touch WALLPAPERS.
• Swipe left/right to select an image.
• For Gallery images, touch My photos, select picture, move, pinch or spread to choose the part of the image you want to use.
• Touch SET WALLPAPER.
Choose Home screen, Lock screen or Home screen and lock screen.
Brightness• Touch the Home key > swipe up for apps > Settings >
Display > Brightness Level.
• Slide your finger to adjust the brightness.
You can also select ADAPTIVE Brightness and your phone will automatically adjust the brightness level.
Screen LocksYou can secure your phone by using a screen lock. When enabled, you will use your finger to draw a pattern or enter a PIN number password to unlock your phone’s screen.
• Touch the Home key > swipe up for apps > Settings > Security > Screen lock.
• Touch None, Swipe, Pattern, PIN or Password.
• Touch None to disable screen lock.
• Touch Swipe to enable and allow unlocking by swiping black area on the screen.
• Touch Pattern to create a pattern that you will draw on the screen to unlock it.
• Touch PIN or Password to create a PIN or Password that must be entered to unlock the screen.
• For Pattern, PIN or Password, select your preference for notifications and their contents to show the phone is locked. Press Done.
Note: It is important to remember your Pattern, PIN or Password. If you forget it, you will have to reset your phone to factory state, this process will erase all data stored In your phone.
Screen PinningYou can use Screen pinning to keep an app in view and prevent others from switching to another app or screen, or accessing any personal information.
• Touch the Home key > swipe up for apps > Settings > Security > Screen Pinning.
• Touch the On/Off Switch .
Note: If you have a screen lock set up, you can require an unlock pattern/
14 15
PIN/Password to unpin a screen.
THE BASICS
Status BarThe Status Bar on the top of the screen provides both phone and service status icons.
/ 2G Service
3G Service
LTE Service
Do Not Disturb mode (Alarms or Priority Only)
Do Not Disturb mode (Total Silence)
Vibration Mode
Silent Mode
/ Battery Low
Battery Full
/ Battery Charging
No Signal
Signal Strength
Airplane Mode
Bluetooth On
Connected to Wi-Fi Network
Wi-Fi In Use
Speaker On
Phone Mic Off
GPS on
Portable Wi-Fi Hotspot Active
Alarm Set
New SMS/MMS
/ New Gmail Message
/ New Email Message
Missed Call
Call in Progress
Call On Hold
Low Battery
Upcoming Event
New Wi-Fi Network Detected
/ Downloading/Sending data
USB Connected
16 17
Music Playing
Shortcuts and Widgets
• To create an app shortcut touch and hold any preloaded or down-loaded app and drag it to the home screen.
• To select a Widget, touch any empty area on the Home Screen and select Widgets.
• Touch and hold a widget or application to drag it to the home screen.• To move an application or widget, touch and hold and drag it to the
desired location.• To remove a widget or shortcut to an application, touch and drag it
to “Remove”.
Folders and OrganizationCreate folders on your home screen to organize shortcuts to your apps. Touch and drag an application on top of another application to create a folder. Once a folder is created, you can name it and drag otherapplications into it. You can move folders in the same manner as you move applications.
Primary ShortcutsOn the bottom of the home screen is a customizable area for your primary applications. You can keep up to five applications here. Drag applications in or out of this area to customize.
Entering TextEnter text using the onscreen keyboard. Most applications open it automatically. In others, you can open the keyboard by touching where you
wish to type. Touch the Back key to hide the on screen keyboard. Or, use Google voice to enter text via speech.
To enable additional keyboards: • Touch the Home key > swipe up for apps > Settings >
Languages & Input > Virtual Keyboard > Manage Keyboards.• Select a keyboard in the list by touching it to enable/disable it.
KeyboardThe Google board is similar in layout to a computer keyboard. Touch a letter to enter it.
18 19
As you type, suggested words will appear. Touch one to select it.
To use upper case touch . Double tap to lock upper case. Touch it again to return to lower case.
Touch the back key to delete text .
Touch for numbers and symbols. Touch for symbols.
Touch to access emojis.
Gesture Typing
The Google keyboard allows you to slide across the screen to type.
To enable Glide Typing:
• Touch and hold the comma (,) > Google Keyboard settings > Gesture Typing.
• Touch Enable Gesture Typing to turn On/Off.
• Slide your finger from letter to letter to spell a word. Do not lift your finger until you have completed spelling a word.
Google Voice TypingUse voice recognition to convert speech to text. You must be connected to mobile data or Wi-Fi.
• Touch the microphone on the keyboard.
• When “Try saying something” appears, speak what you want to type.
• Tap the microphone again to end recording.
Using Applications
Select applications are preinstalled on your phone. There are many more available in the Play Store.
PlayStore
PlayStore is the application store for Android phones.
Browse through to find Applications. When you find an app you want, download it and follow the installation instructions. You can also uninstall, update and manage your downloaded apps.
Open an App
Simply touch an app to open it.
Uninstall an App
• Touch and hold an app icon.
• Touch the App Info window that appears.
• Touch UNINSTALL. Touch OK or CANCEL.
Note: Many preinstalled apps cannot be uninstalled.
Getting Connected
Connect to a Wireless NetworkWi-Fi allows you to connect to the internet when you are not within range of a wireless network or when you want to conserve your wireless data.
• Touch the Home key > swipe up for apps > Settings > Wi-Fi.
• Touch the switch to turn Wi-Fi On/Off .
• When Wi-Fi is on, you will see a list of available Wi-Fi networks.
• Touch a network to connect. If the network you select is secure, you will be prompted to enter a password. Touch Connect.
Add a Wi-Fi NetworkYou can manually add a Wi-Fi network when it does not appear in the list of available networks.
• Touch the Home key > swipe up for apps > Settings > Wi-Fi.
• Make sure Wi-Fi is ON.
20 21
• Touch Add Network.
• Enter the network SSID and other required network information.
• Touch Save.
Forgetting a Wi-Fi network• Touch the Home key > swipe up for apps > Settings > Wi-Fi.
• Then drag the app to the top of the screen where it says “Remove” and let go off the app to uninstall it
Connecting to Bluetooth DevicesConnect with other Bluetooth devices that are located within a distance of approximately 30 feet. Bluetooth devices must be paired in order to connect.
• Touch the Home key > swipe up for apps > Settings > Bluetooth.
• Touch the switch to turn Bluetooth On/Off.
• When Bluetooth is ON, the will appear in the status bar.
Pairing Your Phone with Another Bluetooth Device:
• Make sure Bluetooth is turned ON.
• To easily identify your phone, you can change the name.
• Touch Home > swipe up for apps > Settings > Bluetooth.
• Touch (;) > Rename this device .
• Enter a name and touch RENAME to continue.
• Your phone will scan for and display the names of all available Bluetooth devices in the area. Touch > Refresh if you want your phone to scan again.
• Touch the name of the device you want to pair with.
Note: The Bluetooth passkey, if required, may be fixed for some devices.
Try 0000 or 1234, or refer to the instructions that came with the device.
Forgetting a Bluetooth Device• Touch the Home key > swipe up for apps > Settings >
Bluetooth.
• Touch the Setting icon next to the device you want to forget.
• Touch FORGET.
Connecting to a ComputerUsing the supplied USB cable, connect your phone to a computer to share files such as music, photos and other data.
• Connect your phone and computer via a USB cable.
• Touch Home > swipe up for apps > Settings > Connected Devices > USB.
• Select one of the following options:
• Charge this device
• Transfer files
• USB Tethering
• Transfer Photos (PTP)
• Use device as MIDI
Note: Before using MTP, be sure Windows Media Player 11 or higher is installed on your computer.
Using micro SD Card for StorageYou can use portable storage via a micro SD card to store media and other data.
When you install a new micro SD card, the phone will mount the card as portable storage.
22 23
To install, locate the card slot on the side of the phone. Carefully insert the card into the slot and replace the back cover.
To set up the card for storage:
• Touch the Home key > swipe up for apps > Settings > Storage.
• Touch the SD card name in the PORTABLE storage section.
• You can choose to “Use as Portable Storage” or “Use as Internal Storage”
• If you Select “Use as Portable Storage” then you can select next and then select done
• If you Select “Use as Internal Storage” then select next and then click “Erase and Format”
WARNING! The formatting procedure erases all data on the micro SD card. Once erased, data cannot be retrieved.
You will be prompted to move your photos, files and other data from the phone’s internal storage to the SD card. Select MOVE NOW or MOVE LATER and touch next. Follow onscreen instructions to continue.
Move Data Between SD card and Internal Storage
• Touch the Home key > swipe up for apps > Settings > Storage.
• Touch PHONE or the SD card name.
• Touch Migrate Data.
• Touch Move.
Note: When you move data between the phone’s internal memory and external SD card, the destination becomes the default for new apps and other data like photos and videos.
To remove an SD Card from Your Phone:
It is important to properly remove an SD card for safe removal.
• Touch Home > swipe up for apps > Settings > Storage.
• Touch SD card Name under Device Storage.
• Touch Remove SD Card.
IMPORTANT! Before removing, be sure you move data and apps to the phones internal storage.
• Touch Eject.
• When the screen indicates the card is safely ejected, you can physically remove it from the phone.
To reformat your SD Card as Portable Storage:
Before reformatting, be sure you move data and apps to the phones internal storage.
• Touch Home > swipe up for apps > Settings > Storage.
• Touch the name of the SD Card.
• Touch Format as Portable.
• Touch Format.
IMPORTANT! The reformatting process will erase all data on the micro SD card. This data cannot be retrieved.
Sharing Your Phone’s Data ConnectionYou can share your phone’s mobile data connection with a computer via a USB connection or with up to eight devices via a Wi-Fi hotspot. Data charges may apply.
To share Via Bluetooth Tethering:
• Connect your phone to a computer via a USB cable.
• Touch the Home key > swipe up for apps > Settings > “Wireless & networks”>More>Tethering & Mobile Hotspot
• Turn on bluetooth Tethering. A new network connection will be established on your computer.
24 25
To share Via USB:
• Connect your phone to a computer via a USB cable.
• Touch the Home key > swipe up for apps > Settings > Wireless & Network > More > Tethering & Mobile Hotspot.
• Turn on USB Tethering.
• A new network connection will be established on your computer.
To Share Via a Wi-Fi Hotspot:
• Touch the Home key > swipe up for apps > Settings > Wireless & Network > More > Tethering & Mobile Hotspot.
• Turn the slider to ON - for the option that says “Mobile Hotspot” and then follow the onscreen prompts to setup the external devices to use the available mobile hotspot.
• On another device, locate your phone on the list of available Wi-Fi networks and connect to use your phone’s mobile data.
• To disconnect, switch to the OFF position.
Making Phone Calls
Place a Call by Dialing• Touch > .
• Enter the phone number.
• Touch below the keyboard to dial.
To End a Call• Touch to end the call.
Answering or Rejecting a CallWhen you receive a call, the incoming call screen opens, displaying the caller ID information for the call. You can:
Answer the call:
• If the Phone Screen is active, press ANSWER.
• If the Phone screen is locked, touch and slide to right.
Reject the Call:
• If the phone screen is active, press Dismiss.
• If the phone screen is locked, slide left.
Reject the Call with a Text message:
You can reject the call and send either a preset or custom text message.
• If the phone Screen is active, touch call number to access full options” then “Slide” to .
• If the Phone screen is locked, Slide” up to .
Call HistoryCall History is a list of all calls placed and received, including missed calls. It offers a convenient way to dial a number, return a call or add a number to your Contacts.
• Touch > > Call History.
• Or, touch > in the tab at the top of the screen.
To place a call from Call History:
• Open Call History.
• Touch the number for information about the call or touch to call the number.
To add a Contact from Call History:
• Open Call History.
• Touch in front of the number.
• Touch at the top right on the screen to create new contact.
• Touch to Create new Contact.
26 27
• To add the number to an existing contact, touch a contact in the list.
Placing a Call from your Contacts List• Touch > at the tab at the top of the screen.
• Touch a contact to place a call.
• Or place a call from contacts in the FAVORITES tab.
Checking Voice Mail• Touch > .
• Touch and hold the “1” key on the keypad. When prompted, enter your voicemail password.
• Follow the voice prompts to listen to messages and manage your mailbox.
In-Call OptionsWhile on a call, there are a number of options available:
• Touch to put a call on hold.
• Touch to make a second call, while placing the first call on hold.
• Touch to go to contacts.
• Touch to go to keypad for when you need to enter a number (for example, a PIN number for your voicemail).
• Touch to mute or unmute the microphone.
• Touch to turn the speaker On/Off.
• Touch to put current call on hold and switch to another call that is already on hold.
• Touch to merge separate calls into a single conference call.
• Touch to end current call.
Managing Multi-party CallsWith Call Waiting and Three-way Calling, you can switch between two calls or set up a conference call.
Note: Call Waiting and Three Way calling are network supported services. Options may vary. Additional charges may occur. Contact your service provider for additional information.
Switching Between Current CallsWhen on a call, your phone screen will alert you that another call is coming in and display Caller ID detail on the screen.
• Swipe right to answer the call. This action puts the first call on hold.
• To switch between the calls touch phone number on screen to switch between calls.
• Touch on the call you are on to end it.
• To Reject SWIPE left.
• Swipe up to reject the incoming call and send a preset message to the caller.
Set up a Three Way Call• While on a call, touch and dial the second number. The first call
will be placed on hold.
• When the second party answers, touch to connect both parties.
• To end, touch .
Call SettingsYou can set the order in which your contacts are displayed.
• Touch > > Settings > Display Options.
• Touch SORT BY or NAME FORMAT to customize.
28 29
Sound and Vibrations
• Touch > > Settings > Sounds and Vibration.
• Touch Phone ringtone to select the desired ringtone.
• Touch Also Vibrate for Calls to turn On/Off.
• Touch Dialpad tones to turn On/Off audible sounds when you touch the keypad.
• Touch Dialpad tone Length and then select either, “Normal or Long.”
Voicemail• Press Home > > > Settings > Calls > Voicemail >
Advanced Settings.
• SERVICE is your carrier.
• Tap SETUP > Voicemail Number to edit/view the voicemail number.
• Tap > > Settings > Voicemail > Notifications to set up a notification ringtone for new voicemails.
• Check Vibrate to enable for voicemail notification.
ContactsAdd new contacts and synchronize them with your Google account and other accounts.
To access contacts:
Touch the Home key > swipe up for apps > Contacts .
Adding a New Contact• Touch the Home key > swipe up for apps > Contacts .
• Touch the sign on the lower right.
• Enter the contact name, phone numbers and email addresses, etc. Touch SAVE to create the contact.
Favorites
You can designate frequently used contacts as FAVORITES and find them quickly.
To add a Contact to Favorites:
• Touch the Home key > swipe up for apps > Contacts .
• Select a Contact and tap the at the top of the screen.
To remove a Contact from Favorites:
• Touch the Home key > swipe up for apps > Contacts .
• Select a Contact and tap the at the top of the screen.
Edit a Contact• Touch the Home key > swipe up for apps > Contacts .
• Tap a contact and then touch .
• Edit the contact and touch .
To set a Ringtone for a Contact:
• Touch the Home key > swipe up for apps > Contacts .
• Touch a Contact then touch .
• Tap the .
• Touch SET RINGTONE.
• Scroll through and select your preferred ringtone.
• Touch OK.
To delete a Contact:
• Touch the Home key > swipe up for apps > Contacts .
• Touch the contact you want to remove.
• Tap the .
• Touch DELETE.
• You will be prompted to confirm by touching DELETE.
30 31
EMAILYou can add multiple email accounts to your Orbic phone.
Adding an Email Account• Touch the Home key > swipe up for apps > Settings >
Accounts > Add Account.
• Tap the type of account you want to add.
• Follow on screen prompts to enter information about the account. Most accounts require user name and password. You may have to obtain some information from your system administrator or IT support.
Removing an Account• Touch the Home key > Settings > Accounts.
• Tap the Account you wish to remove.
• Tap
• Touch REMOVE ACCOUNT.
• You will be prompted to confirm by touching REMOVE ACCOUNT. Or touch CANCEL to keep the account.
Responding to EmailYou can reply to or forward an email you receive. You can also delete email messages.
• Touch Home > .
• Touch an email to respond to or forward.
• To reply to sender, tap .
• To Reply All tap and select Reply All.
• To Forward, tap and select Forward.
• Compose your message and hit .
Composing and Sending an Email• Touch Home > .
• Touch .
• If you have more than one email address set up, tap the sender line to select the account you wish to send from.
• Enter a contact name or email address in the To field.
• To send to multiple recipients, separate each with a comma.
• You can also touch to add recipients from your Contacts.
• To send a copy or blind copy, touch the to open cc/bcc fields and enter contacts.
• Enter email subject and compose the email.
• Tap to attach files, images or other content.
• Tap to send the email message.
Add a Signature to EmailYou can add plain text, such as your name and contact information, as a signature for every email you send.
• Touch Home > .
• Tap > Settings .
• Tap an email account > Mobile Signature.
• Enter the information and touch OK.
Email SettingsCustomize your email settings.
Note: Settings apply to all email accounts you have set up.
• Touch Home > .
• Tap > Settings > General Settings.
32 33
• Customize based on your preferences and tap when complete.
MESSAGINGMessaging allows you to exchange text messages (SMS) and multimedia messages (MMS).
• Touch Home > .
You can compose a new message, open an existing message thread or search for a message.
• Tap to compose a new SMS or MMS.
• Tap an existing message thread to open a conversation.
• Tap to search for a message using keywords.
Sending a Message• On the messaging screen Tap .
• Touch the To field to add recipients:
• Enter a recipients number or contact name.
• Touch to add recipients from your contacts.
• Touch > to create new group.
• Type your message in the text message field. If you want to send a MMS, tap + and scroll down to select an attachment.
• Tap to send your message.
Replying to a Message• On the messaging screen, tap the message you wish to respond to.
• Type your message in the text field. If you want to send a MMS, tap + and scroll down to select an attachment.
• Tap to send your response.
Forwarding a Message• In the messaging app, touch and hold a message.
• Tap forward message and click arrow in top right corner.
• Tap on a recipient, or touch NEW MESSAGE.
• Edit the content, if necessary.
• Tap to send.
Deleting a Message or Thread• On the messaging screen, tap and hold a message or thread you
want to delete.
• Select delete message and tap .
Message Settings• From the message screen, Tap and select Settings. Customize
based on your preferences.
CalendarThe calendar on your phone works with both Google Calendar™ and Microsoft Exchange Active Sync.
To open calendar:
• Touch the Home key > swipe up for apps > Calendar .
Creating an Event• Touch the Home key > swipe up for apps > Calendar .
• Tap .
• Tap Event and enter the details for your event.
Deleting and Sharing an Event
• Select the event you want to delete or share.
• Tap on it to open the details screen.
34 35
• Tap .
• Tap Delete or Forward to share.
Calendar Settings• Touch the Home key > swipe up for apps > Calendar .
• Tap on upper left of the screen.
• Scroll down and tap Settings.
• Make your selections to customize the calendar.
Internet Browser - Google ChromeUse Google Chrome to view web pages and search for information on the internet.
• Touch Home > Chrome .
The last web page you viewed will be displayed. Google Chrome will also open when you tap a web link, for instance, in an email or text message.
Open a web page• Tap the address bar on the screen.
• Enter the web address (aka URL) or, enter terms you want to search.
• Tap to open a web page or search results.
CameraTaking a Photo• Touch Home > .
• Aim the camera at the subject. Tap the area of the screen where you want the camera to focus, or allow the camera to autofocus on the center of the image.
• Tap to take the picture. You can also use the volume keys to take a photo.
Note: Pinch or spread out your fingers to zoom in/out.
WARNING! Keep a safe distance when using the flash. Do not point the flash toward the eyes of people or animals.
Recording A VideoYou can record videos using either the front or rear camera.
• Touch Home > .
• Tap the camera icon on the lower right to switch to video mode .
• Touch the red button to start/stop recording.
Note: Pinch or spread out your fingers to zoom in/out before or during the recording.
Camera SettingBefore capturing a photo or video, you can adjust the camera settings, based on your preferences.
• Touch Home > Camera > Settings .
Google PhotosYour photos and videos are stored in the Google Photos app. Sign in to your Google account to use these features.
• Touch the Home key > swipe up for apps > Photos .
• Tap Assistant for help creating albums, photo books, and collages.
• Tap Albums to view photos and videos within an Album.
Share Albums, Photos or Videos• Tap an Album, Photo or Video to select it.
• Tap and select how you want to share the items.
36 37
Delete Albums, Photos or Videos• Press and hold an Album, Picture or Video to select it.
• Tap on other items you want to delete.
• Tap > Remove to Trash.
Editing Photos• Tap a photo to view it in full screen.
• Tap .
• Select from list for available options to edit selected picture.
Create an Animation or CollageOpen the photo gallery and tap > Animation or Collage.
Tap the images you wish to include.
Tap Create.
Note: For a Collage, select 2–9 photos. For an Animation, select 3–50 photos.
Playing Videos• From your gallery, tap the thumbnail of a video and it will begin
playing.
• Tap the video to view playback controls.
MusicTouch the Home key > swipe up for apps > Play Music .
Copying Music Files to Your Phone• Connect your phone to your computer via a USB cable.
• If prompted, Tap Media Device (PTP) as the connection type.
• Copy music files from your computer to the phone’s storage of a micro SD card.
You can also download music files using Google Play Music (a subscription is required).
View Your Music Library• Touch the Home key > swipe up for apps > Files .
• Tap > Audio.
• If you subscribe to Google Play Music, tap Home > swipe up for apps > Play Music > > Music library.
VideosWith Google Play Movies & TV, you can buy or rent videos. You must be signed into your Google account.
• Touch the Home key > swipe up for apps > Play Movies .
Managing Video Files• Touch the Home key > swipe up for apps > Play Movies .
• Tap Library.
• Tap Movie or TV Shows.
Delete a VideoYou can remove a video from your device, without deleting it from your account.
• Touch the Home key > swipe up for apps > Play Movies .
• Tap Library.
• Tap Movies or TV Shows.
• Select the video you wish to remove.
• Tap > Remove from Device.
38 39
Other AppsCalculator• Touch the Home key > swipe up for apps > Calculator .
• While in portrait mode, tap or swipe left on the blue side bar for more options. Or, turn the phone to landscape view.
ClockWith the Clock app, you can set times, set alarms and check the time for destinations around the world.
• Touch the Home key > swipe up for apps > Clock .
Setting an Alarm
• Touch the Home key > swipe up for apps > Clock .
• Tap .
• Tap .
• Select alarm options and OK.
Using World Time
• Touch the Home key > swipe up for apps > Clock .
• Tap .
• Touch the Globe icon and enter a location in the search bar.
Stopwatch and Countdown Timer
Stopwatch allows you to record lap times and Countdown allows you to set a timer and countdown to zero.
• Touch the Home key > swipe up for apps > Clock .
• Tap for stopwatch.
• Tap for countdown timer.
Google AppsMany of these apps can be found in the Google folder on the home screen
.
Chrome™ – Use Chrome to browse the Internet.
Drive – Store files on Google Drive. with up to 15GB of free storage. Access your files from other devices. Sign in with your Google account.
Duo – Make high quality video calls.
Gmail™ – Send and receive email.
Google – Use Google search to get all of the information you need.
Maps – Find the best route to get wherever you are going.
Photos – Manage photos on your phone and your Google account.
Play Movies and TV – Purchase/Rent, download and watch the latest movies and TV shows.
Play Music – Listen to music on your phone and your Google account.
Play Store – Find and download apps, games and more.
YouTube™ – View video clips or upload your own.
SettingsYou can access tools needed to customize and configure your phone.
• Touch the Home key > swipe up for apps > Settings .
Wireless & NetworkWi-Fi
Turn Wi-Fi On/Off and configure settings.
Advanced Calling
Toggle advanced calling (HD Voice) on/off
Mobile Network
40 41
Manage mobile data, data roaming, and set access point names.
Data Usage
Turn Data Saver On/Off. When off, background apps will not be able to access data.
Tap Unrestricted Data Access to allow some apps to have unrestricted data connection access, even when Data Saver is On.
• Mobile Data -Turn mobile Data On/Off.
• Cellular Data Usage - Check data usage levels during a time period (you must set up the time period). Monitor data usage for specific apps.
• Billing Cycle - Set the reset date of your data cycle. You can also set up data usage warning and limits.
• Wi-Fi Data usage - Monitor the Wi-Fi data usage of apps.
• Network Restrictions - Select Wi-Fi networks that are metered. Some apps will notify.
Tethering & Mobile Hotspot
Use hotspot and tethering to provide internet to other devices through your mobile data connection.
View Verizon Account
VPN
Configure and manage Virtual Private Networks.
Airplane Mode
Airplane Mode allows you to use Wi-Fi, but disables the cellular network.
Bluetooth
Configure Bluetooth settings, and connected devices.
Apps and NotificationsManage the apps on your phone. Tap an app for information about the
app, quit an app, check data usage, and manage notifications.
BatteryView the battery level and change settings to optimize battery life. You can also see what apps are using the battery.
DisplaySet your preferences for brightness, select a wallpaper, set active screen time, auto screen rotation, font size and more.
SoundSet your preferences for various sounds including media, alarm and ring volume, vibrate mode, and Do No Disturb preferences.
StorageCheck memory storage on your phone and micro SD card. Choose default location for new data, photos and voice recordings.
SecurityProtect your phone with screen locks and/or encryption.
LocationActivate location services.
AccountsManage your accounts and add users.
AccessibilityAdjust accessibility settings to assist users who have impaired vision, hearing or reduced dexterity.
• Touch Home > swipe up for apps > Settings > Accessibility .
• Tap a category and set the desired options.
42 43
GoogleManage setting for Google apps and services on your device.
SystemSet date, time and how it is displayed. View system updates status.
Troubleshooting
Issue Possible Cause Possible Solution
Poor reception
The network signal is weak in the current
location. This may be especially true while
inside a building, in a basement or
surrounded by tall buildings.
Move to another location.
The network is busy. For example, this
sometimes happens during peak times or
at large events.
Tray again after a short time.
You are too far from a cell site.
Check on coverage areas with your service provider.
Echo or Noise on a Call Poor network linking. End the call and
redial.
Poor local telephone line quality.
End the call and redial.
Unable to Use or Select Certain features
Your service provider may not support these features, or you may
not have signed up for these services.
Contact your service provider.
Battery Not Charging
Battery or Charger is damaged.
Contact the manufacturer.
The phone’s temperature is below 32°F or above 112°F.
Move the phone/battery to a less
extreme environment.
Poor contact between the charger and
battery.Check connectors.
Phone does not turn on
Battery has been depleted. Recharge the battery.
Unable to connect to the Network
Poor signal. Move to another location.
You are outside the network coverage
area.
Check on coverage areas with your service provider.
SIM card is invalid or improperly inserted.
Check SIM installation or contact your
service provider.
44 45
Phone crashes, reboots, freezes
Some downloaded third party software is not compatible with
your phone.
Uninstall the software that may be causing
the issue.
Make sure you have downloaded the latest
software updates
Power the phone off and restart. Or, reset
to factory status.
Software UpdatesAll software updates are automatically sent to your device. You will receive an alert when an update is available.
You can also manually check for available system updates:
• Touch Home > swipe up for apps > Settings > System updates.
User guide.
