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Via partne

user manu

Flight booking and Control PanA Comprehensive guide to help partn

transact on the VIA syst

TM

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2

IntroductIon

nLogin Page 04

n Ater- sign in to the account 04

control Panel

n Add new sta 05

nSta login control 06

nChange your price markup settings 06

nChange your International price markup settings 07

nChange your telephone transaction settings 07

nExpand your Low balance alert 08

FlIght Search Page 08

n Ater Flight Search page 09

nRescheduling Flight 11

nCancellation Flight 12

InternatIonal BookIng 12

aIr PaSSenger calendar 15

PaSSenger Schedule 16

aIr Fare calendar 16

VIa tranSactIon account detaIlS 16

Bank account detaIlS 18

accountIng rePortS 19

deSk uSer logIn 20

VIa MeSSage lISt 21

C o n t e n t

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IntroductIon

Welcome to VIA. We have created a system thats eature packed and also easy to use. To urther simpli

everything, we have put together this small handbook. It should help you understand the system much

better. Screen shots have been included along with illustrations. In case you have urther questions, plea

eel ree to contact your VIA representative (or email id@via.com) and we would be delighted to help you

An online tutorial can also be ound at http://id.via.com

Features

n Every agents or Franchisees are assigned with a unique FRAG or FRAN ID as an Identication code

n Agents portal provides a single platorm to search the fight availability o all the participating Carrier

n Allows to book tickets Online

n The Various tabs will provide dierent options and assistance or the daily business needs.

Important contacts

1) International and Domestic: id.helpdesk@via.com

2) Hotels: id.hotels@via.com

3) Holidays: id.holidays@via.com

4) Cruise: id.cruise@via.com

5) Deposit Update: id.updates@via.com

One Company...

2400 Cities in Asi

20,000 Agents

USD 500 Million

in Revenue

...In just Five Years

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4

logIn Procedure

1. Link: http://id.via.com/agent or http://id.via.com/bdo

2. Mobile: Registered Mobile no.

3. Password: Assigned Password

Link: http://id.via.com/agent or http://id.via.com/bdo

Example: ID: 9876543210, P/W: Password

EnterLoginIDEnterLoginID

Entert

h

Pass

Entert

he

Passw

ord Enter the unique Login ID and password and

click on Sign in to login to your account.

After sign in to the account:

Avail

abilit

y

search

Field

Availabl

e

Balanc

e

Avertisement/Promotion

AgentsID

ControlPanelCheckBo

oking

Status

LogOu

tfromA/C

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control Panel

This will give varies options.

n It will enable you to have your own logo along with VIAs when the

ticket is issued.

n It will show you your updated account inormation

n Besides it gives you the acility to Add new sta, Mark up settings,

Activate low balance alert and most important o all, the TPIN

OptiontoChangePassword

Click here to browse yourlogo to show on ticket,invoice and many more

places instead of Via logo.

Toadd

news

taff

andals

otog

ivethe

access

ibility

Input

Staffd

esired

Usernam

e

Clickh

ereto

write

passw

ordan

dbelo

w

forconfir

mpas

sword

Ifyou

want

change

yourst

affpas

sword

clickh

ere

Clickh

ereto

AddS

taff

Button

After

fillall

requir

ed

details

,click

here

to

update

passw

ord

Add new staff

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6

These

areth

elogi

n

Contr

ol,wh

atever

you

want

topro

videy

our

staff

Change your price markup settings

Staff login control

Clickh

ereto

to

chang

eyou

rpric

e

marku

psett

ings

Click

toUp

date

mark

up

Insertdesiremarkup

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Change your International price markup settings

Intern

ation

alpri

ce

marku

p

Insert

desir

ed

mark

up

Clicktou

pdate

markup

Change your telephone transaction settings

Click

here

tocha

nge

yourte

lepho

ne

transa

ctions

etting

s

Click

here

toGe

nerat

e

new

PIN

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8

Flight Search page

Origin&Destination

DateofTravel

NoofAdult,Childandinfant

travelling

Toselectaparticularclass

Toselectaspecificairline

ClickonsearchFlig

htsto

gettheavailabilityofall

participatingcarrier

Expand your Low balance alert

Click

here

tocha

nge

yourlo

wba

lance

alert

settin

gs

Input

desired

amou

nt

ClickUpdateDetails

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After Flight Search page

Clickthis

boxtos

electthe

flight

SMSFare

s

Insertyo

uremailID

Insertyo

ursubjec

t

Thisisyo

ur

messa

gebox

Clickhere

to

send

Clicktob

ook

Previousdayflig

ht

EmailSe

lectedFa

res Nextd

ayflight

Filter&M

odifyyou

r

currentse

arch

Flight

Price

Theothe

ravailabl

eflightsf

orthe

itinerary

selected

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10

ClickCon

tinue

Contd...

Salutatio

n

EnterPas

sengers

Complete

Details

EnterPas

sengers

ContactD

etails

EnterPas

senger

Addressd

etails

ClickonT

ermsand

condition

s

Clickboo

kflights

tofinalize

ClickBloc

kSeats

toholdb

ooking

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Clickher

etotake

theticket

printout

Clickherefor

reschedu

le

Selectnew

departure

date

Entercom

ments

Forresch

eduling

clickon

done

Contd...

Rescheduling flight

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12

Cancellation flight

Ifyouwa

ntto

cancelyo

urflight

Selectth

edesired

option

Select

Internatio

naltab

Clickond

one

Enteryou

rcommen

ts

InternatIonal BookIng

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Contd...

Origin&Destination

DateofTravel

NoofAdult,Childandinfant

travelling

Toselectaparticularclass

Toselectaspecificairline

ClickonsearchFlightsto

gettheavailabilityofall

participatingcarrier

Clickthis

boxtos

electthe

flight

Enteryou

rCustome

r

Email/Mo

bilenum

ber

Continue

for

booking

Filter&M

odifyyour

currentse

arch

FlightPri

ce

Theothe

ravailabl

eflightsf

orthe

itinerary

selected

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16

Viabank

Account

detailsTokn

owabout

your

account

detailscl

ick

here

Cancellat

ions

Bookord

ers

Refund

s

BankAcco

unt

Details

DepositU

pdate

Request

Accountin

gReports

VIa tranSactIon account detaIlS

Passengersch

edule

PaSSengerSchedule

Airfarec

alendar

aIr Fare calendar

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Viamessageli

st

VIaMeSSage lISt

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