User Manual for Trade Product offerings
CBD iBusiness User Guide – Trade Modules
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Table of Contents
1. How do I Login ...................................................................................................................................................3
2. Navigate to Trade & Guarantees .........................................................................................................................4
3. Initiate Letter of Credit .......................................................................................................................................5
4. Initiate Letter of Credit Amendment ................................................................................................................. 12
5. Initiate Guarantee ............................................................................................................................................ 15
6. Initiate Guarantee Amendment ........................................................................................................................ 21
7. Initiate Shipping Guarantee / Delivery Order..................................................................................................... 25
8. Trade Advice .................................................................................................................................................... 31
9. Trade Correspondence...................................................................................................................................... 32
10. Commitment Account Summary ....................................................................................................................... 33
11. Queue .............................................................................................................................................................. 34
11.1 Pending Your Authorizations ..................................................................................................................... 34
11.2 Completed Transactions ............................................................................................................................ 35
11.3 Pending with Bank .................................................................................................................................... 37
11.4 Pending with Company .............................................................................................................................. 39
11.5 Rejected Transactions ............................................................................................................................... 41
11.6 Drafts & Templates ................................................................................................................................... 43
11.7 View Transactions ..................................................................................................................................... 45
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1. How do I Login
Visit http://www.cbd.ae/iBusiness to log in to iBusiness
Login steps:
1. Login with User ID
2. Please type 4 digit PIN created during first time login followed by 6 digit token number, without gaps between numbers
(PIN+token – 10 digits)
3. Once login credentials are entered, the user lands in the Home Page that consists of 6 widgets.
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2. Navigate to Trade & Guarantees
On successful login, click on Trade & Guarantees Menu
Trade & Guarantees sub-menu:
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3. Initiate Letter of Credit
Navigation path: Click on Trade & Guarantees Import – Transact Initiate LC
1. User has an option to click on “Expand All” to expand all the sections.
2. Else, User can click on individual section header to expand that particular section alone.
3. User has to input all the required fields in each individual section to complete the LC application.
4. Once, all the required fields are filled in, User can
a. Initiate – this will navigate to the next screen to proceed with LC initiation
b. Save as Draft – option to save the details entered as draft
c. Save as Template – option to save the details entered as template
d. Clear – Clear all the details entered.
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In the “Main” Section:
Field Name Remarks
Customer Account Select the Account Number from the dropdown values – under which A/C number, the LC needs to be
issued
Date of Application System generated value – Non Editable field
LC Amount Select the LC currency & input the amount
Customer Ref No Free text field – to capture client’s internal reference number, if any
Amount in Words System automatically displays the amount in words based on the amount entered
Date of Expiry LC Expiry date – Calendar Selection
Tolerance Input the (-) tolerance (+) tolerance, if any
Place of Expiry Input the Place of Expiry
Additional Amount Input the Additional Amount, if any
Product Select the LC Type from the drop down values – Sight LC, Time LC, Mixed Payment LC.
In case of Mixed Payment LC, input the mixed payment details (new field will be available, in case Mixed
Payment Type is selected.
Total Exposure System generated value – Non Editable field
Applicant Applicant details will be auto populated. Non Editable field.
In case if the LC needs to be opened with Different party as applicant, such details should be entered in
Additional Conditions field.
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Field Name Remarks
Beneficiary Input the Beneficiary Name & Address in the respective fields
Other Details:
Transferable Choose Yes/No
Revolving Choose Yes/No
In case of Yes, input Revolving details, in respective fields (New fields will be available, if user selects “Yes”
Form of LC Choose from the dropdown values (Irrevocable, Standby Irrevocable)
Template Access Type Choose from the dropdown values (Public, Private)
Public – The template saved will be available for all the users (within the company) to use.
Private – The template saved will be available only for the user who has saved the template.
Clicking Next, will expand the next section “Shipment”
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In the “Shipment” Section:
Field Name Remarks
Partial Shipment Choose from dropdown values (Allowed, Not Allowed)
Transhipment Choose from dropdown values (Allowed, Not Allowed)
Port of Loading Input the shipment loading port details
Port of Discharge Input the shipment destination port details
Shipment From Input the shipment From details (in case of local delivery / truck shipment / Multimodal shipment)
Shipment To Input the shipment To details (in case of local delivery / truck shipment / Multimodal shipment)
Shipment Period Input the shipment period details
Shipment Mode Choose the shipment mode
Latest Shipment Date Select the latest shipment date (not later than the Expiry Date)
(Either of the fields “Latest Shipment date” or “Shipment Period” can be entered)
Incoterm Choose from dropdown values (FOB, CIF etc)
Description of Goods Input the Goods Description
Clicking Next, will expand the next section “Documents”
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In the “Documents” Section:
Field Name Remarks
Clause Default Clause lists are available based on the selection of “Shipment Mode” & “Incoterms”
Select the appropriate clause and move to “selected” box using “>>” option. To deselect use “<<” option.
Clause Description Based on the above clause list selection, Default clauses will be available.
User will have an option to edit the clauses using “Edit Description” option. Click on “Done” once edit is
complete
Additional Condition Enter additional conditions, those are application to this LC
Clicking Next, will expand the next section “Instructions”
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In the “Instructions” Section:
Field Name Remarks
Advising Bank If the Swift BIC ID is available, then user can input the Beneficiary Bank SWIFT BIC Code in Swift ID field.
Else, click on search option, and search using the Bank Name. Choose the bank from the search result
and click on Select Bank option.
Legalization Instructions Choose Yes/No
Confirmation Instructions Choose from the dropdown values (Confirm, May Add, Without).
In case of Confirm/May Add, enter the Confirmation Charges details in the appropriate fields. (Few
fields will be available)
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Field Name Remarks
Other Instructions:
Period of Presentation Input the number of days, within which Beneficiary needs to submit the documents for negotiation
Charges Choose from the dropdown values. Choose the value “Others” to enter different charges instructions
Charge Account Select the account number from which the LC charges needs to be recovered.
Insurance Details Input the Insurance Policy Number & Insurance Company Name (in case of Insurance is covered by LC
applicant)
Attach Documents If required, click on Browse & attach documents (such as Proforma Invoice, Specimen Signature page
etc)
Accept All Terms and
Conditions
Click on the check box to Accept Terms and Conditions
Action:
Initiate This will navigate to the next screen to proceed with LC initiation. Once Initiated, the transaction will
move to approver queue for approval. Upon successful authorization, transaction will be submitted to
bank for processing.
Approvers can access the transactions pending for their approval using the menu “Queue Pending
your Authorization”
Save as Draft Option to save the details entered as draft
Drafts can be retrieved from the Menu “Queue Drafts & Templates”
Save as Template Option to save the details entered as template
Templates can be retrieved from the Menu “Queue Drafts & Templates”
Clear Clear all the details entered
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4. Initiate Letter of Credit Amendment
Navigation path: Click on Trade & Guarantees Import – Transact Initiate LC Amendment
1. System displays all the LCs which were opened earlier on behalf of the Company
2. LC which was expired before 12 months from the current date will not be available in this list.
3. User can select the LC, which needs to be amended.
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Click on “Initiate Amendment” to proceed with amendment request.
System displays the Applicant & Beneficiary details under the section “LC Information”
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Field Name Remarks
Issue Date System displays the LC issue date
Old Expiry date System displays the current Expiry date of the LC
New Expiry date User can enter the new expiry date (will be part of the LC amendment)
LC Amount Increase / Decrease User to select whether the LC amount needs to increased / decreased
Increase / Decrease Amount User to input the amount, to be increased / decreased
Old LC Amount System displays the current LC amount
New LC Amount System calculates and displays the new LC amount, based on increase/decrease mentioned above
Old Tolerance System displays the current Tolerance information mentioned in the LC
New Tolerace User to enter new tolerance information, if required
Old Shipment Date System displays the current shipment date (Latest Shipment Date)
New Shipment Date User to enter to new latest shipment date
Shipment From System displays the current value from the LC details
Shipment To System displays the current value from the LC details
Amendment Charges Paid by Choose from the dropdown (Applicant / Beneficiary / Others). In case of “Others”, provide details
Narrative Free text field to incorporate, other required amendments
Charge Account Choose from the dropdown values, for charging amendment charges
Attachment Option to attach the documents
Uploaded Documents Option to view the documents attached
Action “Initiate” This will navigate to the next screen. Once Initiated, the transaction will move to approver queue
for approval. Upon successful authorization, transaction will be submitted to bank for processing.
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5. Initiate Guarantee
Navigation path: Click on Trade & Guarantees Guarantee – Transact Initiate Guarantee
1. User has an option to click on “Expand All” to expand all the sections.
2. Else, User can click on individual section header to expand that particular section alone.
3. User has to input all the required fields in each individual section to complete the Guarantee application.
4. Once, all the required fields are filled in, User can
a. Initiate – this will navigate to the next screen to proceed with Guarantee initiation
b. Save as Draft – option to save the details entered as draft
c. Save as Template – option to save the details entered as template
d. Arabic – All the Field labels will be displayed in Arabic Language & details can be filled in Arabic Language
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In the “Parties” Section:
Field Name Remarks
Date of Application System generated value – Non Editable field
Type of Guarantee Choose from the dropdown values (Bid Bond, Performance Bond etc)
Guarantee to be
issued for account of
If the Guarantee to be issued on behalf of a third party, provide the full name and address of Third Party
Applicant.
Guarantee to be
issued in Language of
Choose from the dropdown values (English, Arabic, Bilingual)
Beneficiary Input the Beneficiary Name & Address in the respective fields
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Field Name Remarks
Applicant:
Select Account Select Account Number from dropdown values – under which A/C number, Guarantee needs to be issued
Account Name &
Address
Applicant details will be auto populated, based on the chosen Account number
Template Access Type Choose from the dropdown values (Public, Private)
Public – The template saved will be available for all the users (within the company) to use.
Private – The template saved will be available only for the user who has saved the template.
Bankers This section is applicable only for Cross Border guarantees. If the Guarantee needs to be issued by a
specific bank in the beneficiary country, please input the bank details here. Also can be left blank, CBD will
route the Guarantee through one of the correspondent bank in the beneficiary country
Maturity Type Choose from dropdown values (Fixed Expiry, Open Ended)
Initial Maturity Applicable only when Maturity Type is selected as “Open Ended”. Expiry date can be entered in
days/months, as per Guarantee text requirement. Eg: Guarantee is valid for 120 days
Closure Date Applicable only when Maturity Type is selected as “Fixed Expiry”. Input the Expiry date (calendar selection)
Clicking Next, will expand the next section “Commitment Details”
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Field Name Remarks
Guarantee Amount Input the Guarantee Amount & Currency
Effective Date Auto Populated field. If required, effective date can be changed as per the Guarantee requirement.
Period of Guarantee Applicable only when Maturity Type is selected as “Fixed Expiry”. Input the number days for which the
Guarantee is valid (Eg: 120 days). Upon entering the number of days, Guarantee Expiry Date field will be
show the calculated expiry date, based on number of days entered & Effective date entered.
Guarantee Expiry Date Applicable only when Maturity Type is selected as “Fixed Expiry”. Input the Expiry date (Calendar
Selection)
Either of the fields Period of Guarantee & Guarantee Expiry Date can be entered.
Clicking Next, will expand the next section “Instructions”
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Field Name Remarks
Charge Account Select the account number from which the LC charges needs to be recovered
Guarantee Text Type Choose from dropdown values (Bank’s Standard Format, As per Attached Format)
Guarantee to be
issued by
Choose from dropdown values
1. Issued by CBD (in case of Guarantees favoring beneficiaries located in UAE)
2. Counter Guarantee Issued by CBD advised through Correspondent Bank
(for Guarantees favoring beneficiaries located outside UAE, Guarantee will be issued through SWIFT to
Beneficiary Bank, requesting them to advise the Guarantee)
3. Counter Guarantee issued by Correspondent Bank
(for Guarantees favoring beneficiaries located outside UAE, Guarantee will be issued through SWIFT to
Beneficiary Bank, requesting them to issue the Guarantee, based on CBD’s counter guarantee)
4. Standby (for Standby Guarantees)
Guarantee to be
Printed in
Choose from dropdown values (Head Office, Abu Dhabi, Al Ain, Others) – from which branch, the
Guarantee will be collected.
Purpose of the
Guarantee
Input the Purpose of Guarantee
Clicking Next, will expand the next section “Guarantee”
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Field Name Remarks
Terms & Conditions Display field – will display the bank’s standard terms and conditions for issuing guarantees.
Attach Documents Option to attach documents (format etc)
Uploaded
Attachments
Option to view the attached documents
Accepting Terms &
Conditions
Click to accept the terms and conditions
Action:
Initiate This will navigate to the next screen to proceed with Guarantee initiation. Once Initiated, the transaction
will move to approver queue for approval. Upon successful authorization, transaction will be submitted to
bank for processing.
Approvers can access the transactions pending for their approval using the menu “Queue Pending your
Authorization”
Save as Draft Option to save the details entered as draft
Drafts can be retrieved from the Menu “Queue Drafts & Templates”
Save as Template Option to save the details entered as template
Templates can be retrieved from the Menu “Queue Drafts & Templates”
Arabic All the Field labels will be displayed in Arabic Language & user can input details in arabic
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6. Initiate Guarantee Amendment
Navigation path: Click on Trade & Guarantees Guarantee – Transact Initiate Guarantee Amendment
1. System displays all the Guarantees which were opened earlier on behalf of the Company.
2. Guarantees which were expired before 12 months from the current date will not be available in this list.
3. User can select the Guarantee, which needs to be amended.
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Click on “Initiate Amendment” to proceed with amendment request.
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System displays the existing details of the guarantee
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In the same screen, below 2 sections are available to capture the new amendment information.
Field Name Remarks
Amendment Instructions
Amendment Instructions Free text field to incorporate, required amendments
New Amendment Details
New Expiry date User can enter the new expiry date (will be part of the Guarantee amendment)
Increase / Decrease User to select whether the Guarantee amount needs to increased / decreased
Increase / Decrease Amount User to input the amount, to be increased / decreased
New Guarantee Amount System calculates and displays the new Guarantee amount, based on increase/decrease mentioned
above
Attached Documents Option to attach the documents
Action:
Submit This will navigate to the next screen. Once Initiated, the transaction will move to approver queue
for approval. Upon successful authorization, transaction will be submitted to bank for processing.
Arabic All the Field labels will be displayed in Arabic Language & user can input details in Arabic
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7. Initiate Shipping Guarantee / Delivery Order
Navigation path: Click on Trade & Guarantees Shipping Guarantee / Delivery Order
1. User has an option to click on “Expand All” to expand all the sections.
2. Else, User can click on individual section header to expand that particular section alone.
3. User has to input all the required fields in each individual section to complete the application.
4. Once, all the required fields are filled in, User can
a. Submit – this will navigate to the next screen to proceed with LC initiation
b. Save as Draft – option to save the details entered as draft
c. Save as Template – option to save the details entered as template
d. Cancel – Clear all the details entered & close the page.
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In the “Parties” Section:
Field Name Remarks
General
Date of Application System generated value – Non Editable field
Product Choose from the dropdown values (Shipping Guarantee or Delivery Order)
Under LC/Not Under LC Choose from the dropdown values (Under LC or Not Under LC). In case of inward collection document,
where Bill of Lading / Airway Bill is consigned to CBD, please select “Not Under LC”
Under LC Details In case if the request is under LC, please select the type of LC (Sight LC or Time LC)
- In case of Sight LC, please select Release Option (Debit to Account or Loan LTR)
- In case of Usance LC, please select Release Option (Promissory Note)
Not under LC Details In case if the request is Not under LC, please select the type (Debit to Account or Loan LTR)
Shipping Company Details
Name & Address Input the Shipping Company Name & Address to which the SHG/DO to be addressed to
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Field Name Remarks
Applicant
Select Account Choose from the drop down list (A/C Number)
Applicant Applicant details will be auto populated based on the Account number selected above.
Template Access Type Choose from the dropdown values (Public, Private)
Public – The template saved will be available for all the users (within the company) to use.
Private – The template saved will be available only for the user who has saved the template.
Clicking Next, will expand the next section “Commitment Details”
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Field Name Remarks
LC Reference # Mandatory to input the LC number, only when the request is under LC (based on the selection above)
Place of Expiry Input the details, free text field
Guarantee Amount Input the Shipping Guarantee Amount & Currency
Clicking Next, will expand the next section “Instructions”
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Field Name Remarks
Charge Account Select the account number from which the charges needs to be recovered.
Instructions to Bank Input the details, if any, free text field (Details entered will not form part of the shipping guarantee text)
Clicking Next, will expand the next section “Guarantee”
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Field Name Remarks
For Account of In case if the requestor is third party applicant, input the details here.
Attach Documents Option to attach supporting documents, if any
Accept All Terms and
Conditions
Click on the check box to Accept Terms and Conditions
Action:
Submit This will navigate to the next screen to proceed with transaction initiation. Once Initiated, the
transaction will move to approver queue for approval. Upon successful authorization, transaction will be
submitted to bank for processing.
Approvers can access the transactions pending for their approval using the menu “Queue Pending
your Authorization”
Save as Draft Option to save the details entered as draft
Drafts can be retrieved from the Menu “Queue Drafts & Templates”
Save as Template Option to save the details entered as template
Templates can be retrieved from the Menu “Queue Drafts & Templates”
Cancel Clear all the details entered & close the page
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8. Trade Advice
Navigation path: Click on Trade & Guarantees Trade Advice
- Using this option, User will be able to view & download the Document Arrival Advice of their Import LC & Collection Bills.
Clicking on the PDF icon will download the Document Arrival Advice pertaining to the LC / IBC
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9. Trade Correspondence
Navigation path: Click on Trade & Guarantees Trade Correspondence
- Using this Menu, user will be able to send any correspondence to bank, related to any trade transactions.
- This Menu is under currently development – to include further enhanced features.
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10. Commitment Account Summary
Navigation path: Click on Enquire Commitment Account Summary
Using this Menu, user will be able to view the list of their trade products along with Approved limit, Utilized limit & Available limit
per product.
Clicking on Account Description value, user will be further able to see the list transactions booked and outstanding in the respective
commitment ID.
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11. Queue
Using this Menu, users will be able to monitor the status of transactions initiated from iBusiness.
11.1 Pending Your Authorizations
Navigation path: Click on Queue Pending Your Authorizations
- This Menu will be available only for the users having Approver rights.
- Using with menu, approvers will be able to see that list all transactions those were pending for their approval.
- Results are grouped based on the status & the Transaction Type. Count represents the count of transaction available under
the specific transaction type & status.
- User to choose the intended Transaction Type and click on the respective status column, to view the details of transactions.
- Clicking on a particular transaction, user will be able to view further details of the transaction with full Audit Trail.
- User will be able to approve/reject the transaction.
- Pending your Authorization queue can be accessed from the Home Page as well, using the widget.
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11.2 Completed Transactions
Navigation path: Click on Queue Completed Transactions
- Using with menu, User will be able to see that list all transactions those were processed by the bank
- Results are grouped based on the status & the Transaction Type. Count represents the count of transaction available under
the specific transaction type & status.
- User to choose the intended Transaction Type and click on the respective status column, to view the details of transactions.
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Clicking on a particular transaction, user will be able to view further details of the transaction with full Audit Trail.
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11.3 Pending with Bank
Navigation path: Click on Queue Pending with Bank
- Using with menu, User will be able to see that list all transactions those were approved & pending with bank for processing
- Results are grouped based on the status & the Transaction Type. Count represents the count of transaction available under
the specific transaction type & status.
- User to choose the intended Transaction Type and click on the respective status column, to view the details of transactions.
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Clicking on a particular transaction, user will be able to view further details of the transaction with full Audit Trail.
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11.4 Pending with Company
Navigation path: Click on Queue Pending with Company
- Using with menu, User will be able to see that list all transactions those were initiated & pending within the company.
- Results are grouped based on the status & the Transaction Type. Count represents the count of transaction available under
the specific transaction type & status.
- User to choose the intended Transaction Type and click on the respective status column, to view the details of transactions.
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Clicking on a particular transaction, user will be able to view further details of the transaction with full Audit Trail.
Based on the status, user will be able to take action on the transaction. (Eg: If the transaction is in initiated status, if the user is
having initiation rights, then he/she will be able to modify & resubmit the transaction / delete the transaction in full)
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11.5 Rejected Transactions
Navigation path: Click on Queue Rejected Transactions
- Using with menu, User will be able to see that list all transactions those were rejected either by the approvers within the
company or by the bank.
- Results are grouped based on the status & the Transaction Type. Count represents the count of transaction available under
the specific transaction type & status.
- User to choose the intended Transaction Type and click on the respective status column, to view the details of transactions.
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Clicking on a particular transaction, user will be able to view further details of the transaction with full Audit Trail.
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11.6 Drafts & Templates
Navigation path: Click on Queue Drafts & Templates
- Using with menu, User will be able to see that list all transactions saved as Drafts / Templates.
- Results are grouped based on the status & the Transaction Type. Count represents the count of transaction available under
the specific transaction type & status.
- User to choose the intended Transaction Type and click on the respective status column, to view the details of transactions.
- From the next screen, user will be able to continue with initiating the transaction & further submission to approvers.
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Clicking on a particular transaction, user will be able to continue with initiating the transaction & further submission to approvers.
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11.7 View Transactions
Navigation path: Click on Queue View Transactions
- Using with menu, User will be able to see that list all transactions initiated from iBusiness system, irrespective of the
transaction status (end to end of transaction life cycle). This option can be used to view non-trade transactions as well.
- Results are grouped based on the status & the Transaction Type. Count represents the count of transaction available under
the specific transaction type & status.
- User to choose the intended Transaction Type and click on the respective status column, to view the details of transactions.
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Clicking on a particular transaction, user will be able to view further details of the transaction with full Audit Trail.
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