1
USER MANUAL Munsoft 7 v2
SUPERVISOR: ICT &
FINANCIAL SYSTEM
ADMINISTRATORS
2
CONTENTS
Quicklinks................................................................................................................................................................ 4
Introduction ............................................................................................................................................................ 5
SYSAID ..................................................................................................................................................................... 6
Operating system access ........................................................................................................................................ 9
Automated change management for support technician .................................................................................... 11
How to change your own password ..................................................................................................................... 12
ICT system administration .................................................................................................................................... 14
Backups ............................................................................................................................................................ 14
Transfer files ..................................................................................................................................................... 15
Copy live to test ................................................................................................................................................ 16
Copy live to training ......................................................................................................................................... 17
Open/close system ........................................................................................................................................... 18
Lock/close system ......................................................................................................................... 18
Unlock/open system ..................................................................................................................... 20
Print backup log................................................................................................................................................ 21
System Health Check ........................................................................................................................................ 21
System Admin .................................................................................................................................................. 22
Kill users ........................................................................................................................................ 22
View oracle table space ................................................................................................................ 24
Kill print jobs ................................................................................................................................. 25
View locked tables ........................................................................................................................ 26
Change system date and time....................................................................................................... 27
System security settings ................................................................................................................................... 28
Settings tab ................................................................................................................................... 28
Change history tab ........................................................................................................................ 29
Printers and printing ........................................................................................................................................ 30
Printer mappings ........................................................................................................................... 30
Define new printers ...................................................................................................................... 32
Printing options ............................................................................................................................. 33
Menu maintenance .......................................................................................................................................... 34
Building a menu template ............................................................................................................. 34
Apply a menu template ................................................................................................................. 34
Operator setup ................................................................................................................................................. 35
Operator groups ............................................................................................................................ 35
Creating a new operators ............................................................................................................. 36
3
Maintaining operators .................................................................................................................. 37
Operator menu setup ................................................................................................................... 38
Copy operator structure ............................................................................................................... 40
Profile setup .................................................................................................................................. 41
Operator Authorisation levels .......................................................................................................................... 42
Authorisation print ........................................................................................................................................... 43
Security audits .................................................................................................................................................. 44
Operator movement ..................................................................................................................... 44
Operator master audit .................................................................................................................. 46
Operator menu access .................................................................................................................. 48
Operator logins report .................................................................................................................. 50
Successful logons ...................................................................................................................................... 51
Failed logon attempts ............................................................................................................................... 51
Blocked users ............................................................................................................................................ 52
Resets........................................................................................................................................................ 52
Operator menu change ................................................................................................................. 53
Financial system administration ........................................................................................................................... 54
Backups ............................................................................................................................................................ 54
Functions linked to operators .......................................................................................................................... 55
4
QUICKLINKS
ICT System Admin
➢ SUPERVISOR > ICT SYSTEM ADMIN
Financial System Admin
➢ SUPERVISOR > FIN SYSTEM ADMIN
5
INTRODUCTION
This manual is aimed at IT and financial system administrator or supervisor staff, that do general operator and
menu maintenance, as well as system health checks and security audits.
6
SYSAID
SysAid is a web based program where you can log faults/issues with your support consultant, and you can track
the progress of the query. SysAid is web based, the web address being http://support.munsoft.co.za, or you can
click on the Bug Track button on your Munsoft System (bottom Right corner, next to the Exit sub menu key) or
you can e-mail [email protected].
• The Username and Password can be obtained from your support consultant. Please note that the
username and password is case sensitive.
7
You must now fill in and complete your request.
Category: Please select a category AND please select a sub-category from the drop down list.
Title: You can give your service request any relevant title.
Description: Please give us an explanation with examples of the problem you are experiencing. Please
also request the person who is lodging the service request to fill in their name.
Urgency: Please select the urgency of the request from the drop down list.
Asset: Please leave as is.
Attachments: Attached any documents or saved screenshots.
When done, click on ‘Submit’.
Munsoft will then receive the service request and action will be taken to sort out your issue/query, and
feedback will be given to you.
8
• You can also view previous ‘Service Requests’ when you click on the link as indicated below.
9
OPERATING SYSTEM ACCESS
It is possible to run all ICT System Administration activities via the Munsoft application. Should there be a need to access the operating system to run command line activities, you may access the command line via the Console sub menu key in the application.
• Each user uses their unique username to run commands.
• To run any command, you have to elevate your command to root level by typing sudo before the command. This is for audit trail purposes as the user root is deactivated for use.
10
• When running any sudo command, the system will ask you for your linux password before executing the command.
• If you are unable to run sudo commands, please log a service record via [email protected] to be added into the administrator group to be able to execute commands.
• When done, type exit > enter.
11
AUTOMATED CHANGE MANAGEMENT FOR SUPPORT TECHNICIAN
The Support log screen is useful for support technicians. When a support engineer logs into the system, they will
be required to capture a reason why they are logging into the system.
12
HOW TO CHANGE YOUR OWN PASSWORD
After a user has been created, or the user’s password has been reset by IT, must the user change their password
for security reasons.
On the second password screen, click the “Password” button.
• Enter old password (the password you’ve been using up to the point) you want to change.
• Enter new password
• Re-enter new password
13
• The following message will appear.
• Click OK.
14
ICT SYSTEM ADMINISTRATION
BACKUPS
A backup must be made before Billing and Month end. This backup is stored on the server for high availability. This
backup does not replace the Munsoft Backup & DR solution.
SUPERVISOR > ICT SYSTEM ADMIN > REGULAR PROCEDURES > QUICK DISK BACKUP
The Backup will now be performed and the system will return to the main screen when it has been completed.
15
TRANSFER FILES
There might be some extracts that are downloaded to the server or files that are on the server that an end user
might require to copy to their workstation This menu enables an end user the ability to transfer files from the
server to their workstation
SUPERVISOR > ICT SYSTEM ADMIN > UTILITIES > TRANSFER FILES
16
COPY LIVE TO TEST
Munsoft has a feature that allows you to copy the whole LIVE system to a TEST system, should you want to do
training on live data, or do test billing for instance.
Before doing this, check that no-one else is testing something on the TEST system, as their work will be
overwritten.
SUPERVISOR > ICT SYSTEM ADMIN > UTILITIES > COPY LIVE TO TEST
• Enter a reason for copy live to test. This will inform other users who and when did the copy.
• The system will bring up a black Telnet screen.
• It will firstly export the data from the LIVE system.
• Then it clears the TEST system.
• And then lastly, imports the data into the TEST environment.
• This might take a while, depending on how big your database is.
17
COPY LIVE TO TRAINING
Munsoft has a feature that allows you to copy the whole LIVE system to a TRAINING environment, should you
want to do training on live data. This might not be set up for all sites, as it all depends if there is space available
on the server for a 3rd database.
SUPERVISOR > ICT SYSTEM ADMIN > UTILITIES > COPY LIVE TO TRAINING
18
OPEN/CLOSE SYSTEM
When a user locks the system the user must:
o record the reason for locking
o specify to lock for all operators or allow only certain groups to still have access
LOCK/CLOSE SYSTEM
SUPERVISOR > ICT SYSTEM ADMIN > UTILITIES > OPEN/CLOSE SYSTEM
• Select to lock the system for all operators.
• Enter a reason for locking the system.
• Then click on the “lock” sub menu key.
• Any user logging into the system will be prompted with the date, user and reason for the system being
locked.
• Every time the system is locked and unlocked it is recording in a new audit table.
19
SUPERVISOR > ICT SYSTEM ADMIN > UTILITIES > OPEN/CLOSE SYSTEM
• Select to lock the system but allow certain groups still access to the system.
• A screen will pop up where you can now tick those groups who are allowed access while the system is
locked.
20
UNLOCK/OPEN SYSTEM
SUPERVISOR > ICT SYSTEM ADMIN > UTILITIES > OPEN/CLOSE SYSTEM
• The same screen can be used to unlock the system.
21
PRINT BACKUP LOG
This screen shows you when last any backups were made.
SUPERVISOR > ICT SYSTEM ADMIN > UTILITIES > PRINT BACKUP LOG
SYSTEM HEALTH CHECK
The ICT system administrator may as part of the ICT daily/weekly or monthly server maintenance routine, in
accordance with council approved policies, use this menu to check, monitor and review the health of the server
architecture. This menu may assist in server pro-active maintenance.
SUPERVISOR > ICT SYSTEM ADMIN > UTILITIES > SYSTEM HEALTH CHECK
22
SYSTEM ADMIN
Here, users sessions can be killed, printer status checked, check oracle table space usage, kill print jobs, view
locked tables and change the system date.
SUPERVISOR > ICT SYSTEM ADMIN > UTILITIES > SYSTEM ADMIN
KILL USERS
The feature is used to kill users/end a user’s session. If a user receives a record lock message, you use this menu
to end their session to allow them access to the table that was locked.
23
• Select the user to kill, and then click on the “kill user” sub menu key.
24
VIEW ORACLE TABLE SPACE
25
KILL PRINT JOBS
View print queue and release queue, enable or disable printer(s).
26
VIEW LOCKED TABLES
27
CHANGE SYSTEM DATE AND TIME
The system date and time can be change, but only when approval is received by the relevant supervisor.
28
SYSTEM SECURITY SETTINGS
Are the password parameters set according to Minimum Best practice standard?
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > SECURITY SETTINGS
SETTINGS TAB
Ensure that the below configuration is in line with the approved and adopted ICT security policy
29
CHANGE HISTORY TAB
This screen allows for changes to the security settings history, do not make changes hereto that are not approved as an annexure to the ICT security policy
30
PRINTERS AND PRINTING
PRINTER MAPPINGS
LPO is the Local Printer (on desk or most used) which the user will use. The settings must be set up as follows
for it to print correctly from the Munsoft System.
• From the “PROIV Printer” drop down, select ‘LP0’.
• From the “Windows Printer” drop down, select the printer name which is loaded onto the user’s
Windows profile which the user will print to mostly.
31
• Click on Fonts, and change the settings as follows:
• Font: Courier new
• Font style: Regular
• Size: 8
• Script: Western
• When done, click “ok”, “save” and close”.
32
DEFINE NEW PRINTERS
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > DEFINE PRINTERS
33
PRINTING OPTIONS
Users have the option to print to a printer or to screen (notepad).
• On the main screen, you can view which printer is select for an operator (in this instance it is screen).
• Click on the “printer” sub menu key, to view all active printers.
• A screen will pop up, listing all the active printers for that user.
• Select another printer to change the printer for that operator.
34
MENU MAINTENANCE
BUILDING A MENU TEMPLATE
This feature allows a municipality to build menu templates to be applied as per approved templates.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > BUILD MENU TEMPLATE
APPLY A MENU TEMPLATE
This feature allows a municipality to apply approved menu templates to a specific user.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > APPLY MENU TEMPLATE
35
OPERATOR SETUP
OPERATOR GROUPS
To view the different operator groups setup in the system.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > OPERATOR GROUPS
• Click on the “group” drop down arrow to view the various groups setup in the system.
36
CREATING A NEW OPERATORS
This screen is used to add a user(s).
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > CREATE NEW OPERATOR
• Click on the “add” sub menu key.
• Enter the new operator’s code, first and last name.
• Enter past the linux username. This will automatically be created. The linux password will be “linux
username01”.
• Status: Change the status to active (0).
• Role: Select the correct operator group for this operator.
• Password Maintenance: Set the operator password here.
• Blocked: Tick or untick this box to either block or unblock an operator.
• Printer maintenance: Tick which printers to use, and which one can be set as the default printer.
37
MAINTAINING OPERATORS
This screen is used to change an operator’s password/printers/status and to print a user status report.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > OPERATOR MAINTENANCE
• Click on the “filter” sub menu key to search for a specific operator.
• Click on the “change” sub menu key, and make the necessary changes.
38
OPERATOR MENU SETUP
This feature is used to customize a user’s menu.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > OPERATOR MENU SETUP
• Select the “edit a user menu radial button.
• Search for or enter the operator’s code.
• Menu Code: Main.
• To enable a menu/screen, make sure there are 2 ticks next to the menu/screen name.
• Use the “enable all” buttons to enable all menus/screens at once.
39
• To disable a menu/screen, remove the 1st tick next to the menu/screen name.
• Use the “disable all” buttons to disable all menus/screens at once.
• When enabling a module e.g. registers, click on the word “registers” and make sure
that all relevant sub menus within this module are also activated for this user.
40
COPY OPERATOR STRUCTURE
When a new user has been created on the system, you have to copy a menu structure to the new user. if there
is an existing user who’s menu you want to copy, put that user’s code in.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > COPY OPR STRUCTURE
• From Company: Enter MDC.
• From Operator: Enter or search the operator code which you want to copy.
• To Company: Enter MDC.
• To Operator: Enter or search the new operator’s code.
41
PROFILE SETUP
Once logged in to the system, ensure your profile is setup accordingly.
USER PROFILE
• Enter any personal information. You may input personal information
• Role is specified as setup in the system.
• Store path: Select the path where extracts will be saved. {It is best not to do this in case network paths
are changed).
• System notifications: Select what notifications (system pending items) you would like to receive.
• Select to receive the monthend progress report. Also specify from which day of the month to receive
the notifications.
42
OPERATOR AUTHORISATION LEVELS
The operator authorisation levels must be set up before an operator can authorise anything. And you may even specify up to what amount an operator is allowed to authorise. The system will also not allow you to add authorisation levels to an inactive user.
All approved forms must be filled after execution for review by auditor general.
SUPERVISOR > ICT SYSTEM ADMIN > PARAMETERS > AUTHORISATION LEVELS
43
AUTHORISATION PRINT
The ICT system administrator may use this menu to print the authorization levels information.
SUPERVISOR > ICT SYSTEM ADMIN > PARAMETERS > AUTHORISATION PRINT
OPR OPR NAME BUDGET OVERIDE AMOUNT PURCHASE ORDER JOURNALS STORE ISSUES REQUISTIONS BUDGET JOURNALS PROJECT COST CONSUMER DEBT SUNDRY DEBT OVERIDE GRV AMNT CRS BANKING
S01 MUNSYS_ANDREW Y Y
S03 MUNSYS_ELIZE 999999999 999999999 99999999 999999999 99999999 999999999 Y Y Y
S05 MUNSYS_ERIKA 999999999 999999999 999999999 999999999 999999999 999999999 Y Y Y
S08 MUNSYS_JEAN 999999 9999999 99999999 9999999 99999999 999999999
S09 MUNSYS_MANDLA 999999999 999999999 999999999 999999999 999999999 999999999 999999999 Y Y 999999999 Y
S11 MUNSYS_MARICHEN CRONJE Y
S13 MUNSYS_MARLIE 999999999 999999999 999999999 Y
S14 MUNSYS_MEAGAN 999999999 999999999 999999999 999999999 999999999 999999999 Y Y
S17 MUNSYS_YVETTE 99999999 99999999 99999999 Y Y
S19 MUNSYS_SONICA
S22 MUNSYS_NADIA
S26 MUNSYS_LUCIDIA 999999999 Y
44
SECURITY AUDITS
OPERATOR MOVEMENT
What menus did an Administrator Access?
• The implementation of this would involve a monthly print out of the Operator Movement Audit.
• This Report is just to ensure that an Administrator is not accessing what he/she is not supposed to be
accessing
• E.g. If an administrator was set to Inactive and he/she calls and asks for access to work on a certain
menu, after the access form is approved and you grant access, you can then when done check their
movement.
• If you notice something strange (Menu Access that was not requested) you may then go a step further
and Audit the changes they made using the Operator Master File Audit.
• This Print out should be signed by the ICT Manager and Director to acknowledge & ensure that
review/monitoring for user movement has been performed.
The Operator movement audit can be used to view an operator’s activity on the system by viewing the programs
they went into.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > OPR MOVEMENTS
• The date, user and function fields can be used to filter your search. Else hit enter to select all records.
• Either export your results to excel or print to your selected printer.
45
• The results contain the operator code and name, the Linux ‘seat’, date and time of the action taken on
the menu. The from function and to function are the actual programs accessed.
Operator Name Seat Date Time From Function From Function Desc To Function To Function Desc
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:23:22 > Sms - Calls SMS _MENU
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:22:10 # Fast link to PROIV Developer
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:21:59 BNL.TMNT Bond And Loan Type Maintenance
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:21:46 BNL.TMNT Bond And Loan Type Maintenance
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:21:42 BND.LOAN Loans Register
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:21:40 BND.LOAN Loans Register
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:21:39 BND.LOAN Loans Register
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:21:38 BND.LOAN Loans Register
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:20:56 BND.LOAN Loans Register
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:20:55 BNL.TMNT Bond And Loan Type Maintenance
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:20:53 BNL.TMNT Bond And Loan Type Maintenance
S28 MUNSYS_LUKE PTS_2 2017/12/22 13:20:52 BNL.TMNT Bond And Loan Type Maintenance
46
OPERATOR MASTER AUDIT
What changes did the user make?
The Operator Master Audit is used to report on the changes made to the operator master file. The old value as
well as the new value, the date and the operator’s Linux username which performed the change is recorded on
the audit database.
• The implementation of this would involve a monthly print out of the Operator Master File Audit Report.
• This Report is to ensure that changes made on the system are authorised changes, be it a change that
needs a formal approval form or a change done according to user job function/day to day operations.
• This Print out should be signed by the ICT Manager and Director to acknowledge & ensure that
review/monitoring for user changes has been performed and those changes that need an approved
form have an approved form e.g. User Deletion, Addition, Menu Change etc.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > OPR MASTER AUDIT
• Filter the results by a specific operator or by all operators.
• Further filter by a specific operator, a date range when the changes were performed and the type of
change – it could either be an update (change) or Insert (creating new user).
• Select to export the results to excel or PDF.
47
Below is an example of the report you can expect from this screen.
Operator Audit
Operator Name Modify Date Type of Transaction Column Name Old Value New Value
S17 MUNSYS_YVETTE munsys_yvette 2018/01/10 UPDATE OP_LAST_LOGIN_DATE 20180109 20180110
S17 MUNSYS_YVETTE munsys_yvette 2018/01/12 UPDATE OP_LAST_LOGIN_DATE 20180111 20180112
S17 MUNSYS_YVETTE munsys_yvette 2018/01/11 UPDATE OP_FAILED_PWD_COUNT 155 156
S17 MUNSYS_YVETTE munsys_yvette 2018/01/11 UPDATE OP_FAILED_PWD_COUNT 156 157
S17 MUNSYS_YVETTE munsys_yvette 2018/01/11 UPDATE OP_FAILED_PWD_COUNT 157 158
S17 MUNSYS_YVETTE munsys_yvette 2018/01/11 UPDATE OP_FAILED_PWD_COUNT 158 159
S17 MUNSYS_YVETTE munsys_yvette 2018/01/11 UPDATE OP_LAST_LOGIN_DATE 20180110 20180111
S17 MUNSYS_YVETTE munsys_yvette 2018/01/09 UPDATE OP_FAILED_PWD_COUNT 154 155
S17 MUNSYS_YVETTE munsys_yvette 2018/01/11 UPDATE OP_FAILED_PWD_COUNT 159 160
Adminsistrator : Date :
Supervisor(CFO) : Date :
Manager (ICT) : Date :
48
OPERATOR MENU ACCESS
How to print/extract user access rights on a month to month basis to ensure that each change is referenced to
the extract?
• The implementation of this would involve a monthly print out of the Operator Menu Report.
• You would then check it against the previous month’s print out.
• For each user with any changes you should then make sure that you have a formal request and
approved form for the identified change.
• This printout should be signed by the ICT Manager and Director to acknowledge & ensure that
review/monitoring for user access rights has been performed.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > OPR MENU ACCESS
• Select a specific operator or all operators.
• Select a specific operator group or all operator groups.
49
Below is an example of a printout you can expect from this screen after selection of desired option.
Operator Status BlockedYN Group Function Menu Preceding Menu Preceding Menu
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR GRAP Fixed Asset PARAMETERS SUPERVISOR MENU MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR Asset Report GRAP Fixed Assets MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR Asset Report GRAP Fixed Assets MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR Import Menu Supervisor GRAP Fixed Assets MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR Import Menu Supervisor GRAP Fixed Assets MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR Import Menu Supervisor GRAP Fixed Assets MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR Import Menu Supervisor GRAP Fixed Assets MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR Import Menu Supervisor GRAP Fixed Assets MAIN MENU
S01 MUNSYS_ANDREW ACTIVE N SYSTEM ADMINISTRATOR Asset Transactions WIP Register GRAP Fixed Assets MAIN MENU
50
OPERATOR LOGINS REPORT
This menu allows you to check successful login of users, failed login attempts, resets and users that have been
blocked due to failed logins.
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > OPR LOGINS REPORT
• Select a specific or all operators.
• Select a specific date range.
• Then select a specific login report.
51
SUCCESSFUL LOGONS
• This report is be used to check against the Audit Trail or at the end of each month to see who logged
into the system.
• This report may also come in handy if an employee is not at work but is accessing the system, or
suspended and accessing the system.
• This report may be used for any and all the scenarios relating to review of system access.
E.g. Identify that Yvette logged on to the system on which date and time.
FAILED LOGON ATTEMPTS
• This being the logon violation report printout, it should be signed by the ICT Manager and Director to
acknowledge & ensure that review/monitoring for user account lockout has been performed.
Successful Logins
Company Operator Linux User Date Time Ip Address Machine Name
Munsoft - Saldanha Bay Live 68 mgroenewald 20180115 08:13:01 192.168.153.138 MUN-JHB-MICHAEL
Munsoft - Saldanha Bay Live MAN mgroenewald 20180115 08:11:38 192.168.153.138 MUN-JHB-MICHAEL
Munsoft - Saldanha Bay Live 301 mgroenewald 20180115 08:10:49 192.168.153.138 MUN-JHB-MICHAEL
Munsoft - Saldanha Bay Live S33 MUNSYS_MICHAEL mgroenewald 20180111 08:29:48 192.168.153.138 MUN-JHB-MICHAEL
Munsoft - Saldanha Bay Live S30 MUNSYS_ARNO DE BEER munsys_arno_s30 20180115 07:27:04 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S30 MUNSYS_ARNO DE BEER munsys_arno_s30 20180115 07:26:47 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S30 MUNSYS_ARNO DE BEER munsys_arno_s30 20180110 14:10:48 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S30 MUNSYS_ARNO DE BEER munsys_arno_s30 20180110 14:10:42 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S30 MUNSYS_ARNO DE BEER munsys_arno_s30 20180110 13:30:57 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S30 MUNSYS_ARNO DE BEER munsys_arno_s30 20180110 13:30:52 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S03 MUNSYS_ELIZE munsys_elize 20180111 12:19:43 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S03 MUNSYS_ELIZE munsys_elize 20180111 12:19:40 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S08 MUNSYS_JEAN munsys_jean 20180116 08:17:35 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S08 MUNSYS_JEAN munsys_jean 20180116 08:17:31 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S08 MUNSYS_JEAN munsys_jean 20180115 09:23:03 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S08 MUNSYS_JEAN munsys_jean 20180115 09:22:57 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S36 MUNSYS_LEE-ANN munsys_lee-ann_s36 20180110 15:24:10 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S26 MUNSYS_LUCIDIA munsys_lucidia_s26 20180111 08:13:14 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S26 MUNSYS_LUCIDIA munsys_lucidia_s26 20180111 08:13:08 127.0.0.1 scotty
Munsoft - Saldanha Bay Live S28 MUNSYS_LUKE munsys_luke_s28 20180116 08:20:26 127.0.0.1 scotty
Failed Login Attempts
Company Operator Linux User Date Time Ip Address Machine Name No of Attempts
Munsoft - Saldanha Bay Live 68 mgroenewald 20180115 08:13:01 192.168.153.138 MUN-JHB-MICHAEL
Munsoft - Saldanha Bay Live 6 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL
Munsoft - Saldanha Bay Live 4 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL
Munsoft - Saldanha Bay Live 3 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL
Munsoft - Saldanha Bay Live S33 MUNSYS_MICHAEL mgroenewald 20180111 08:29:48 192.168.153.138 MUN-JHB-MICHAEL 0
Munsoft - Saldanha Bay Live S30 MUNSYS_ARNO DE BEER munsys_arno_s30 20180115 07:27:04 127.0.0.1 scotty 1
Munsoft - Saldanha Bay Live S28 MUNSYS_LUKE munsys_luke_s28 20180112 08:37:45 127.0.0.1 scotty 162
Munsoft - Saldanha Bay Live S41 MUNSYS_NEIL munsys_luke_s28 20180111 08:28:52 127.0.0.1 scotty 0
Munsoft - Saldanha Bay Live S28 MUNSYS_LUKE munsys_luke_s28 20180110 08:24:49 127.0.0.1 scotty 161
Munsoft - Saldanha Bay Live S28 MUNSYS_LUKE munsys_luke_s28 20180110 08:19:26 127.0.0.1 scotty 160
Munsoft - Saldanha Bay Live S09 MUNSYS_MANDLA munsys_mandla 20180109 15:51:11 127.0.0.1 scotty 1
Munsoft - Saldanha Bay Live S22 MUNSYS_NADIA munsys_nadia_s22 20180115 13:35:22 127.0.0.1 scotty 105
Munsoft - Saldanha Bay Live S22 MUNSYS_NADIA munsys_nadia_s22 20180112 08:57:21 127.0.0.1 scotty 104
Munsoft - Saldanha Bay Live S22 MUNSYS_NADIA munsys_nadia_s22 20180111 13:46:37 127.0.0.1 scotty 102
Munsoft - Saldanha Bay Live S22 MUNSYS_NADIA munsys_nadia_s22 20180111 08:18:25 127.0.0.1 scotty 101
Munsoft - Saldanha Bay Live S22 MUNSYS_NADIA munsys_nadia_s22 20180109 15:34:56 127.0.0.1 scotty 100
52
BLOCKED USERS
• This report enables you to do pre-emptive maintenance, you know about a user status before the user
requests for assistance on password reset and unblocking for system access.
• Should Management need a report as to who is blocked from accessing the system, this report becomes
sufficient, supported by another report being e.g. Active users report or Failed login attempts report.
RESETS
• This report may be used to identify who has reset a user’s password, the results may be used for audit
against paperwork approving reset if reset was not performed by account owner.
Blocked Logins
Company Operator Linux User Date Time Ip Address Machine Name Status
Munsoft - Saldanha Bay Live 1 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL Un-Blocked
Munsoft - Saldanha Bay Live 2 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL Un-Blocked
Munsoft - Saldanha Bay Live 3 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL Un-Blocked
Munsoft - Saldanha Bay Live 4 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL Un-Blocked
Munsoft - Saldanha Bay Live 7 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL Un-Blocked
Munsoft - Saldanha Bay Live 6 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL Un-Blocked
Munsoft - Saldanha Bay Live 5 mgroenewald 20180115 08:07:43 192.168.153.138 MUN-JHB-MICHAEL Un-Blocked
Munsoft - Saldanha Bay Live S41 MUNSYS_NEIL munsys_luke_s28 20180111 08:28:52 127.0.0.1 scotty Un-Blocked
Munsoft - Saldanha Bay Live S47 MUNSYS_GERMINA munsys_yvette 20180112 08:56:02 127.0.0.1 scotty Un-Blocked
Operator Audit
Company Operator Reset By Date Time Ip Address Machine Name
Munsoft - Saldanha Bay Live '317 mgroenewald 20180115 08:10:49 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live '318 mgroenewald 20180115 08:10:49 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live '319 mgroenewald 20180115 08:10:49 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live '320 mgroenewald 20180115 08:10:49 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live '321 mgroenewald 20180115 08:10:49 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live '322 mgroenewald 20180115 08:10:49 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live 'ANG mgroenewald 20180115 08:11:38 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live 'KAM mgroenewald 20180115 08:11:38 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live 'MAN mgroenewald 20180115 08:11:38 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live 'NE1 mgroenewald 20180115 08:11:38 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live 'NGW mgroenewald 20180115 08:11:38 192.168.153.138 MUN-JHB-MICHAEL DELETE
Munsoft - Saldanha Bay Live 'S33 MUNSYS_MICHAEL mgroenewald 20180111 08:29:48 192.168.153.138 MUN-JHB-MICHAEL INSERT
Munsoft - Saldanha Bay Live 'S36 MUNSYS_LEE-ANN munsys_lee-ann_s36 20180110 15:24:28 127.0.0.1 scotty UPDATE
53
OPERATOR MENU CHANGE
SUPERVISOR > ICT SYSTEM ADMIN > SECURITIES > OPR MENU CHANGE
• Select a specific operator or hit “enter” to select all operators.
MDC AUD.SELC 16/01/18 09:11 PAGE 1
FIELD CHANGE COL OLD VAL NEW VAL DATE TIME USER OPERATOR MENU
CASH BOOK PARAMETERS -> Scoa Bank Types VMC_ACCESS_ENABLED7 N Y 20170516 13:02:46 munsys_jean S08_MUNSYS_JEAN
-> VMC_ACCESS_ENABLED13 Y N 20170516 13:02:27 munsys_jean MOO_
-> VMC_ACCESS_ENABLED14 Y N 20170516 13:02:27 munsys_jean MOO_
-> VMC_ACCESS_ENABLED15 Y N 20170516 13:02:27 munsys_jean MOO_
-> VMC_ACCESS_ENABLED16 Y N 20170516 13:02:27 munsys_jean MOO_
-> VMC_ACCESS_ENABLED17 Y N 20170516 13:02:27 munsys_jean MOO_
-> VMC_ACCESS_ENABLED18 Y N 20170516 13:02:27 munsys_jean MOO_
-> VMC_ACCESS_ENABLED19 Y N 20170516 13:02:27 munsys_jean MOO_
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED14 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED15 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED16 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED17 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED18 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED19 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED20 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED21 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED22 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED23 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
CASH BOOK PARAMETERS -> VMC_ACCESS_ENABLED24 Y N 20170516 13:02:27 munsys_jean S28_MUNSYS_LUKE
-> VMC_ACCESS_ENABLED25 Y N 20170516 13:02:27 munsys_jean MOE_
-> VMC_ACCESS_ENABLED26 Y N 20170516 13:02:27 munsys_jean MOE_
-> VMC_ACCESS_ENABLED27 Y N 20170516 13:02:27 munsys_jean MOE_
-> VMC_ACCESS_ENABLED28 Y N 20170516 13:02:27 munsys_jean MOE_
-> VMC_ACCESS_ENABLED29 Y N 20170516 13:02:27 munsys_jean MOE_
-> VMC_ACCESS_ENABLED30 Y N 20170516 13:02:27 munsys_jean MOE_
-> VMC_ACCESS_ENABLED8 Y N 20170516 13:02:27 munsys_jean MOH_
54
FINANCIAL SYSTEM ADMINISTRATION
BACKUPS
A backup must be made before Billing and Month end. This backup is stored on the server for high availability. This
backup does not replace the Munsoft Backup & DR solution.
SUPERVISOR > FIN SYSTEM ADMIN > REGULAR PROCEDURES > QUICK DISK BACKUP
55
FUNCTIONS LINKED TO OPERATORS
You are able to link all or only specific functions (departments) to a specific operator. This function might not be
activated for all sites. If this is the case all operators will be able to see and transact against any function.
The system will not allow you to link functions to an inactive user.
SUPERVISOR > FIN SYSTEM ADMIN > SECURITIES > OPR DEPARTMENT
• Specify an operator.
• You can choose to link “all” functions to this operator, or to specify certain functions (1 by 1).
• If you choose to specify certain functions to an operator, another screen will pop up.
• Click on the “add’ sub menu key.
• The next line item will be shown.
• Click on the “function and description” arrow drop down.
• Another screen will pop up where you can now search for a specific function, or hit “enter” to list all
functions.