User Manual
Of
Citizen login
For
Issuance of Illness Certificate
Developed For:
Department of Medical Health and Family Welfare,
Uttar Pradesh
Version 1.0
Submitted By : Designed & Developed By:
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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Table of Contents
1. About the Document ............................................................................................. 3
1.1 Overview ..................................................................................................... 3
1.2 Scope of the Document ................................................................................ 3
1.3 Intended Audience ....................................................................................... 3
1.4 Document Convention .................................................................................. 3
1.5 System Requirements .................................................................................. 3
2. About Illness Certificate ........................................................................................ 4
2.1 Introduction .................................................................................................. 4
2.2 User/Applicant Type ..................................................................................... 4
2.3 Terms & Conditions / Eligibility...................................................................... 4
3. Process Flow ......................................................................................................... 5
4. How to Apply ......................................................................................................... 6
4.1 Accessing Portal .......................................................................................... 6
4.2 Citizen Login Page (Registered User) ........................................................... 8
4.3 New Registration Link (New User) ................................................................ 8
4.4 Citizen Registration form .............................................................................. 9
4.5 Mobile Verification form ................................................................................ 9
4.6 Dashboard ................................................................................................. 10
a. Application Form for Illness certificate ......................................................... 12
b. Application Details for Issuance of illness Certificate .................................... 13
c. Registration Confirmation ........................................................................... 13
d. Illness Certificate Dashboard ...................................................................... 14
e. Illness Certificate list................................................................................... 15
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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1. About the Document
1.1 Overview
Citizen Login for Issuance of Illness Certificate of Department of Medical health and Family Welfare, Uttar Pradesh is an online web application which is developed for Citizen. Purpose of development of this web application is to generate Illness Certificate.
1.2 Scope of the Document
This document provides step by step guide on how to use the Online Web Based Software Application through Citizen Login.
1.3 Intended Audience
The Authorized User or Registered User (Citizens of Uttar Pradesh) would be the intended audience for this Citizen Login of Department of Medical Health and Family Welfare, Uttar Pradesh.
1.4 Document Convention
This User Manual has following conventions: a. Fields which have * sign at the end; indicate that these fields mandatory. b. Error Messages will be displayed in Pop-up box. c. Success Messages will be mentioned in pop-up. d. All the menu links will be mentioned in the side menu.
1.5 System Requirements
To run this application there are some basic requirements such as: a. Window’s Machine b. Firefox 30 or above / Chrome 32 or above c. MS Office (2007 or Above) d. Internet Connectivity (256 Kbps or above)
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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2. About Illness Certificate
2.1 Introduction
An Illness Certificate is a written statement from a physician or other medically qualified healthcare provider that attests the result of a medical examination of a patient. Applicant can use this Illness Certificate for various purposes.
2.2 User/Applicant Type
Citizens are the users of the web application of Department of Medical Health and Family Welfare, Uttar Pradesh.
2.3 Terms & Conditions / Eligibility
It is the right of nodal officer to accept or reject the application form. If he/she
reject the application will mention the “cause of rejection.”
Nodal officer will schedule the date of inspection; applicants need to be physically
present at hospital on the date of inspection.
Applicant will bring all attached document with him/her during inspection.
District hospital will upload the inspection report in the portal.
Based on the inspection report district hospital is free to approve or reject the
application
If approved, then Computer Generated Registration Certificate will be made
available on the dashboard of applicants.
Applicants can also collect their computer generate registration certificate from the
office of Chief Medical Superintendent.
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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3. Process Flow Below is the Process Flow Diagram of Citizen Login-Issuance of Illness Certificate for better understanding of user:
Start Login/Register
Click on Issuance of Illness
Certificate
Fill Details of application form and
click on Save button.
Illness Certificate Number will be
generated. Save that number for the
further reference. Click on ok button
to proceed.
Click on New Registration
Application Form/View Application
Status button to perform particular
task
Stop
Click on Issuance of Illness
Fill Details of application form and
Illness Certificate Number will be
Click on New Registration
Stop
Click on Print Form button to
print the form
Print Form
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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4. How to Apply
4.1 Accessing Portal
To access the portal, type the address in the address bar as: http://up-health.in.
User will be redirected to the homepage of the online application. Once user will click on ‘Link (mentioned below in image)’ he/she will be navigated to Login page.
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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Image: Home Page
Click on the Citizen Login link as mentioned in the image. After which Citizen Login page will open.
Click on Citizen
Login
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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4.2 Citizen Login Page (Registered User)
Citizen Login Page will be displayed as shown below:
Image: Citizen Login
Enter Registered Mobile Number, Password and Captcha then click on Login button.
4.3 New Registration Link (New User)
Image: New Registration
Click on For New Registration link to register as a new user.
Enter Registered Mobile Number,
Password and Captcha then click on
Login button.
Click on For New
Registration link to
register as a new user
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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4.4 Citizen Registration form
Citizen Registration page will be displayed as shown below:
Image: New Registration Link
Fill all the details and Click on Register button to get registered as a new citizen.
Click on Reset button to reset the details.
4.5 Mobile Verification Form
After completing the Registration Form an OTP will be sent on mobile number entered by you for mobile verification process. Mobile Verification page will be displayed as shown below:
Fill the details correctly
and click on Register
button to register as a
new user.
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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Image: Mobile Verification
Enter the OTP and click on Verify button. Enter OTP and click on Verify button. Click on Resend OTP button if no
OTP is received.
Note: User will have to login as mentioned in Point no. 4.2 after mobile verification.
4.6 Dashboard
After login user will be redirected to the dashboard. Dashboard will be displayed as below:
Image: Dashboard
Click on Issuance of Illness Certificate tab to proceed. Instructions page to fill application form will be displayed as shown below:
Click on Issuance of Illness
Certificate
Enter OTP and click on
Verify button. Click on
Resend OTP button if no
OTP is received.
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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Image: Instructions to Fill Application Form
Read the instructions carefully and click on the checkbox and then click on the Proceed button.
Read the instructions carefully and click
on checkbox and then click on the
Proceed button.
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a. Application Form for Illness certificate
After clicking on Proceed button user will be redirected to the Application form for Illness Certificate page will be displayed as shown below:
Image: Application form for Illness Certificate
Select and fill all the
details then click on
Preview button.
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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Select and fill all the details of application form of Illness Certificate and click
on Preview button. After that a preview pop up will be displayed. Click on Reset button reset the details.
b. Application Details for Issuance of Illness Certificate
Preview of Application details for Illness Certificate will be displayed as below:
Image: Application details for Issuance of Illness Certificate
Check the details and click on Submit button to proceed. Click on Edit button if there is any correction in the application form.
c. Registration Confirmation After submitting the details Registration Confirmation Page will be displayed
as shown below:
Check the details and click on
Submit button to proceed. Click on
Edit button if there is any correction
in the application form.
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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Image: Registration Confirmation
Click on OK button to proceed. Click on Print Form button to print the application form.
d. Illness Certificate Dashboard
After clicking on OK button user will be redirected to the Illness Certificate Dashboard, page will be displayed as below :
Image: Illness Certificate Dashboard
Click on New Application tab to fill new application. Click on Application For Extended Days to perform particular task. Click on View Status and Print Application Form to perform particular tsk.
Click on OK
button to
Proceed.
Illness Certificate Dashboard
Click on New Application tab to fill new application.
Click on Application For Extended Days to perform particular task.
Click on View Status and Print Application Form to perform particular
task.
Click on Print Form
button to print the
form.
User Manual of Citizen Login for Issuance of Illness Certificate for Department of Medical Health and Family Welfare, Uttar Pradesh Version 1.0
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e. Illness Certificate list After clicking on View Status and Print Application Form tab user will be
redirected to the Illness Certificate List. Page will be displayed as below:
Image: Illness Certificate List
Click on Print Form button to print form.
Click on Print Form button to print form.
