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Contents
1. INTRODUCTION .................................................................................................. 2
2. GETTING STARTED .............................................................................................. 2
2.1. REGISTRATION & MOBILE NUMBER VALIDATION .......................................................... 22.2. SET APPLICATION PASSWORD................................................................................... 32.3. DASHBOARD ........................................................................................................ 3
2.3.1. Payment Address .......................................................................................... 42.3.2. Set MPIN....................................................................................................... 62.3.3. Send Money.................................................................................................. 72.3.4. Request Money............................................................................................. 92.3.5. Transaction History....................................................................................... 92.3.6. Notification................................................................................................. 102.3.7. Side Drawer/Navigation Menu ................................................................... 11
2.3.7.1. My Profile .......................................................................................................... 122.3.7.2. Set MPIN/ Mobile Banking Registration.............................................................. 162.3.7.3. Change MPIN ..................................................................................................... 162.3.7.4. Complaints ......................................................................................................... 172.3.7.5. FAQ .................................................................................................................... 18
2.4. LOGIN .............................................................................................................. 182.5. FORGOT PASSWORD ............................................................................................ 19
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1. Introduction
This document provides the basic information of UPI Mobile App. This Cover
registration flow, set Application Password, mapping bank account to payment
address, Send money, request money, Payment address management (addition,
deletion) , Complaint lodgement, forgot password, set/change MPIN, my profile,
change application password, transaction history, notification etc.
2. Getting started
2.1. Registration & Mobile Number Validation
To use UPI Application, user needs to send an SMS. To send an SMS, select option
’Send SMS’ provided at the bottom of the screen. For Mobile Number Validation, user
will receive an Access Code on his registered Mobile Number. If the entered access
code is correct then application will allow user to set his/her Application Password
Note: This may incur SMS charges
Screen 1 Screen 2 Screen 3
For registration enter first name, last name, email ID, select security question from
drop down menu & provide the answer in the text box provided
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2.2. Set Application Password
To set Application Password, enter & re-enter 4 digits password in the input fields
provided.
Screen 4
This Application Password will be the login Password
2.3. Dashboard
After successful login, user will be able to view the dashboard.
Dashboard includes following
Send Money
Request Money
Payment Address
Transaction History
Side drawer/Navigation Menu
Notification
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Screen 5
Note: to use send money, request money, payment address creation is mandatory
2.3.1. Payment Address
To start send or request Money, user needs to set Payment Address & account
Mapped to it
To set a Payment Address, Add Desired Payment Address. It should contain a-z,A-Z,0-
9, .(Dot),- (hyphen).
e.g. Sagar.makwana@mahb
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Screen 6
Mapping Bank Account with Payment Address
To map bank account, select bank from the UPI Enabled bank list.
For Bank of Maharashtra account Holder
In case user selects Bank of Maharashtra from the list then the list of accounts will get
fetched & reflected on the screen.
Select the account for mapping from the account list. Enter OTP. This OTP will get auto
read. If not user can enter the same in the text box provided. After the selection
account will get mapped to the payment address
For Non-Bank of Maharashtra account Holder
In case user selects other bank account. The accounts linked to his mobile number will
get displayed on screen. Select the account for mapping from the account list. User
will be asked to enter 6 Digits of Debit Card, Expiry Date. After submission of these
Details, OTP will triggered & send to user’s Registered Mobile Number for account
details fetch. After the selection account will get mapped to the payment address
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Screen 7 Screen 8
User can map multiple accounts for one Payment address with setting default account
for debit
2.3.2. Set MPIN
For Bank of Maharashtra Account Holders
To set MPIN, Enter OTP in the text box provided. The OTP will get auto read. If not user can enter the
same manually. On the next screen, enter MPIN & confirm the same by re-entering it.
For Non-Bank of Maharashtra Account Holders
To set MPIN, Enter last 6 Digits of Debit Card, Expiry Date. After submission of these Details, OTP will
triggered & send to user’s Registered Mobile Number. Enter OTP & Desired MPIN in the Text Fields
Provided
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Screen 9 Screen 10
2.3.3. Send Money
To send money select from Address, appropriate mode of payment from the dropdown menu. Add
Payee details, Amount, Transaction Remark. User can send Money to payment address, Account.
After the successful transaction, acknowledgement with the transaction reference Number will
display on screen
Note: If the Payee Already Added Then after Keying in any Letter of Payee address, the List will
Display for Selection
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Screen 11 Screen 12
Screen 13 Screen 14
User can send money to multiple payees onto their payment addresses. To add
another payment addresses select “+” option from the right hand side corner of the
screen
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2.3.4. Request Money
To Request Money, Select from Address, Enter Payer Address, Payer Name, Amount, and Remark.
You can Set Request Validity Using the Calendar Provided on Screen
Screen 15
Maximum validity of Payment request would be 7 days
2.3.5. Transaction History
On this screen, user will be able to see the list of transactions in ascending order. User
can check the status of transaction/lodge a complaint by tapping on failed transaction
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Screen 16 Screen 17
2.3.6. Notification
The list of Notifications will display on this Screen.
To open this screen, select ‘Notification’ Icon from dashboard.
User can Accept/Snooze/Reject Notification by Tapping on it
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Screen 18 Screen 19
2.3.7. Side Drawer/Navigation Menu
Following options are available in this menu
My Profile
Set MPIN/Mobile Banking Registration
Change MPIN
Complaint
FAQ
Logout
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Screen 20
2.3.7.1. My Profile
‘My profile’ Shows the User Details .On this screen following Options are available
o Change Application Password
o Update Security Question
o Manage Favourite Payee
o Delete Payment Address
o Deregister Application
Screen 21
2.3.7.1.1. Change Application Password
To change Application Password, user enters current password , new Password & confirms new
password
After submission new password will be considered as application password
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Screen 22 Screen 23
2.3.7.1.2. Update Security Question
To Update Security Question, Enter the Answer of old Security Question in the text box Provided.
After verification, user can set New Security Question
Screen 24
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2.3.7.1.3. Manage Favourite Payee
On this screen the list of Favourite payee will display. To add new payee in this list user selects ‘+’
option & enter the payee details. User can remove the payee from Favourite list as well
Screen 25 Screen 26
2.3.7.1.4. Delete Payment Address
On this screen the list of payment address will reflect on the screen. User can remove the payment
address by tapping on it
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Screen 27
2.3.7.1.5. Deregister Application
After selection of this option, application will asked for application password to proceed. The
application will get de-registered after it. Confirmation will get displayed on screen “Your Account
has been deactivated. Please Contact Administrator”
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Screen 28
2.3.7.2. Set MPIN/ Mobile Banking Registration
For BOM Account Holders
To set MPIN, Enter OTP in the text box provided. The OTP will get auto read. If not user can enter the
same manually. On the next screen, enter MPIN & confirm the same by re-entering it.
For Other Bank Account Holders
To set MPIN, select Bank Account, Enter last 6 Digits of Debit Card, Expiry Date. After Submission
these Details, OTP will Trigger & Send to User’s Registered Mobile Number.
Enter OTP & Desired MPIN in the Text Fields Provided
Screen 29 Screen 30 Screen 31
2.3.7.3. Change MPIN
For BOM Account Holders
To change MPIN, User enters existing & New MPIN in the Text Fields Provided.
After the submission the MPIN will get changed
For Other Bank Account Holders
To change MPIN, select account from the account list. Enter last 6 Digits of Debit Card, Expiry Date.
After submission these Details , User enters existing & New MPIN in the Text Fields Provided.
After the submission the MPIN will get changed
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Screen 32 Screen 33 Screen 34
2.3.7.4. Complaints
User Can Lodge a complaint using this option. On this screen the list of already lodged complaints will
display. To Lodge a new complaint, user selects ‘+’ option & enter email Id, Subject of complaint &
description.
After the submission, this complaint will get Displayed in the Complaint List
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Screen 35
2.3.7.5. FAQ
User Can get the information regarding Application on this screen
Screen 36
2.4. Login
To enter in the application, user will enter the application password in the input fields provided