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User manual Witt E-Bikes / UK E-Sumo
User manual Witt E-Bikes / UK
E-Sumo
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Table of contents Before first use ........................................................................................... 4 Purchase ..................................................................................................... 8 Traffic laws and regulations ....................................................................... 9 Safety checklist......................................................................................... 11 Troubleshooting ....................................................................................... 12 Safe bike ride ............................................................................................ 13 Transportation ......................................................................................... 13 Maintenance ............................................................................................ 14 Cleaning and storage................................................................................ 15 Introduction ............................................................................................. 16 Technical data .......................................................................................... 17 Features ................................................................................................... 18 Distances .................................................................................................. 19 Display ...................................................................................................... 19 Riding/parking .......................................................................................... 20 eBike settings ........................................................................................... 21 Charge instruction .................................................................................... 22 How to demount the battery ................................................................... 23 Charging ................................................................................................... 24 Battery and charger safety ....................................................................... 25 Important! ................................................................................................ 26 Service instruction ................................................................................... 27 Troubleshooting ....................................................................................... 28 Warranty .................................................................................................. 29
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Before first use
• Read the operating and installation instructions carefully before using the
eBike. They contain important information on safety, installation, use and maintenance. This prevents both personal injury and damage to the eBike.
• Keep these instructions in a safe place and pass them on to any future owner.
• Damage to the eBike can compromise your safety. Check the eBike for visible signs of damage. Do not use a damaged eBike.
• If you find any visible sign of damage, please contact the store where you bought the eBike.
• Check that the eBike has been properly assembled.
• This eBike can be used by children and people with impaired physical, sensory or mental abilities or with a lack of experience and knowledge provided that they are supervised or have received instruction in the safe use of this device, and about the resulting hazards. Children must not play with this appliance.
• Cleaning and user maintenance work must not be carried out by children without adult supervision.
• Keep the charger out of infants and children's reach. Do not play with the eBike.
• Only use Lithium rechargeable batteries. DO NOT use this charger for any other types of batteries than listed here. Improper use of the charger or attempt to charge non-rechargeable batteries can cause fire, electric shock and/or other hazards.
• The charger is for indoor use only and requires adequate ventilation (ventilation openings must never be covered or blocked); and the charger should always be connected to a grounded outlet.
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• Do not attempt to disassemble or modify this device. Maintenance and/or repair work must be carried out by professionals only. If the safety warnings are not followed, warranty, performance and product liability claims will be invalidated.
• Only use the AC power cord supplied with the charger or recommended by the supplier.
• If the power cord is damaged, it must be replaced by the manufacturer, its service agent or a professionally qualified person to avoid danger.
• Remove the charger from the power supply before connecting / disconnecting the battery. Risk of electric shock.
• A short circuit between the charger's plus (+) and minus (-) may cause fire, electric shock and/or other hazards. Make sure the plug is kept away from all metal when the battery is not connected.
• If/when the metal part of the charger becomes dirty, pull the charger out of the socket and clean with a dry cloth only. Risk of electric shock.
• The charger gets warm during charging. This is normal and not a defect. • Stop charging immediately if charging does not occur within a reasonable
time. • If abnormal odors or deformity of the charger occurs during use,
immediately turn off the power and unplug the power cord to avoid possible danger or risk of fire.
• Please keep the charger cool and dry when not in use. • Do not expose the charger to direct sunlight and/or other heat sources
(e.g. radiators and/or other electrical appliances, chimneys, etc.), moisture, water, flames, fire or high-explosive gas; or in places where liquids (e.g. condensation and water from leaky ceilings) or objects which can enter into the product.
• Please do not dispose of your old appliance with your household waste. Please dispose of it at your local recycling center.
• Ride slowly on rainy, snowy and/or icy roads. Calculate good braking distance on icy roads.
• The eBike is intended for driving in the rain and is not damaged by it. But never immerse the electronic parts (motor, battery) in water and/or other liquids.
• Never lend your eBike without prior thorough instruction in its use.
• Important! Turn off the battery during charging and after use.
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• Important! Charge the eBike at least once a month, even when not used for long periods. This protects the battery and extends its life.
• Never touch the battery contact points with wet hands and never attempt to short-circuit the battery using tools. Risk of personal and/or product damages.
• Batteries are affected by different weather conditions. Generally, a battery performs best when used at temperatures above 0 °C. The battery capacity is reduced by approx. 1/3 at freezing temperatures. Therefore, the driving distance will be reduced during use below 0 °C. However, the battery is not damaged when used at temperatures below 0 °C.
• All bikes, even the most sturdy and expensive, can be dangerous to drive due to common wear, possible crashes, transportation, age and/or other external factors.
• The user is responsible for using the bicycle safely. It is therefore important to carry out regular safety checks.
• Only use the bike if it is in perfect condition. • Customize your driving style to your abilities and surroundings. • Avoid getting your clothes or bags stuck in the tyres. • Always use a helmet when riding the eBike. • Always remember to have the bike examined by a professional after a
crash or an accident. • Bicycles are only safe to use if they are examined by a specialist every
year. • Unsuitable spare parts and accessories can make the bike dangerous to
use. Always ask a professional. • Drive safely and always be aware that eBikes are silent in use. When you
approach others, it is typically not detected by them. • EBikes are only recommended for users who already can ride a regular
bike. Cyclists who have not been riding for a long time should only ride eBikes in traffic when they are comfortable using it.
• Do not modify the bike or try to improve its driving style or speed. If such modifications occur, the manufacturer will not take responsibility for the eBike and the warranty, performance and product liability claims will be invalidated.
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E-Bikes with electric motors (electric bikes) are designed to be used on good surfaces and roads, and they are not suitable for off-road terrain. The maximum capacity of eBike is 120 kg including cyclist and bags. Usage When accelerated, the user must use his/her own muscle power. This is essential when much energy is required. If the battery is not charged, the safety protection is activated, and the display will indicate that the battery needs charging. In this case, charge the battery immediately. Please notice the following must be in accordance with current laws and regulations: • The assist will automatically be deactivated at 25 km/h. • If the motor does not initiate when the eBike is used, first check that the
battery is properly installed. If the problem persists, contact the store where the eBike was purchased.
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Purchase Please note the following: • Your bike is ready for use and has been controlled by a professional. • The dealer informed you about the bike's functions and the safety
features. • Always ask for the original instructions when dealing with complicated
parts. Before using the eBike: Read and implement the safety checklist. Practice riding and braking on a safe surface, first using the rear brake and then gradually using the front brake. You must be able to perform a complete full stop without losing control. If the front tyre stops turning, the eBike will become unstable and therefore the brakes should be adjusted by an expert. After 4 weeks or 300 km. • It is normal for any bike - even the most sturdy and expensive - to have
the brakes, gears, bearings and wheels adjusted regularly. This is done to prevent product and personal injuries and malfunctions.
• Read these instructions carefully and make sure that the bike is properly assembled before using it.
• Be careful when riding in the rain, on gravel or on slippery roads. • The bike can be used in the rain without damaging it. However, the
electrical parts, such as the battery and the motor, should never be immersed directly in water.
• Never touch the battery terminals with bare hands and never attempt to short-circuit it.
• Never disassemble the electrical machine part. Contact a specialist. • Never lend your eBike without prior thorough instruction in its use. • Batteries are affected by different weather conditions. Generally, a
battery performs best when used at temperatures above 0 °C. The battery capacity is reduced by approx. 1/3 at freezing temperatures. Therefore, the driving distance will be reduced during use below 0 °C. However, the battery is not damaged when used at temperatures below 0 °C.
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Traffic laws and regulations Traffic regulations and laws dictate the following: Lights: Between sunset and sunrise, you must have and use one white light pointing straight forward and one red one pointing straight back. Reflectors: Your bike must have at least one red rear reflector and four amber pedal reflectors. Brakes: Your bike should have two functioning braking systems. Bikes in UK generally have the right-hand lever for the front brake and left hand one – for the rear brake. Bell: Bike bells are not required by law in the UK, but it’s good to have it. A polite but determined, chiefly British “Excuse me” can also work as a less aggressive warning device. Helmet: Wearing a helmet while riding is not mandatory. Cycling rules in the UK • Everyone must drive/ride on the left-hand side of the roadway. Never
ride your bike against the traffic flow. • The use of cycle lanes is not compulsory and will depend on your
experience and skills, but they can make your journey safer. • You may use a lane shared by bikes and pedestrians, but if it’s segregated
you must keep to the side intended for cyclists. In these cases, take care when passing pedestrians, especially children, older or disabled people, and allow them plenty of room.
• You cannot cycle on sidewalks / footpaths. • In pedestrian areas, only ride your cycle if there aren’t too many
pedestrians about; otherwise dismount and push it. Also, if there is signage specifically prohibiting cycling in such areas, you’d better respect it.
• You can ride across cycle-only crossings and so-called Toucan crossings – light-controlled crossings for both cyclists and pedestrians. They are push-button operated. On any other type of crossing you must dismount and walk across.
• You must not cross the stop line when the traffic lights are red. Just don’t. Ever (yes, even when there’s nobody around). Some junctions
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have an advanced stop line for cyclists where you can wait ahead of other traffic.
• Do not pass between the curb and a bus when the bus is in a bus station. • You must not carry a passenger unless your bike has been built or
adapted to carry one. • You are not allowed to hold onto a moving vehicle or trailer. • When approaching a junction on the left, watch out for vehicles turning
in front of you, out of or into the side road. Just before you turn, check for undertaking cyclists or motorcyclists. Do not ride on the inside of vehicles signaling or slowing down to turn left. Pay extra attention to those nasty big trucks, they are dangerous to cycle next to, especially at junctions.
• If you are turning right, check the traffic to ensure it is safe, then signal and move to the center of the road. Wait until there is a safe gap in the oncoming traffic and give a final look before completing the turn.
• Take extra care when crossing tramway tracks. You should also dismount at level crossings where a ‘cyclist dismount’ sign is displayed.
• Cycling while drunk is, of course, a big NO. While there is no legal limit for the alcohol volume accepted when riding a bike and nothing will happen to your driver’s license, the police can decide you are not able to ride safely and fine you by up to £2,500.
• We also recommend having liability insurance. Check with your insurance company that your insurance covers all damages you may incur on the bike.
• Cyclists must always respect all applicable traffic regulations and laws.
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Safety checklist Troubleshooting for this section can be found in the section "Troubleshooting" • Squeeze the brake levers using all your arm power - the handles should
not touch the handlebar. • Squeeze the brake levers and pull the bike forward - the brake pads must
clamp tightly around the discs/rims. • Brake front tire and turn the handlebar - the handlebars must not be able
to rotate. • The saddle must not be able to rotate or rotate up or down. • Check that the tyre is not blocked, the release lever/arm should not
protrude. • Turn the tyres - they should be in line and move smoothly without
touching other parts of the bike. • Let the bike fall freely from 20 cm height - if accessories such as rear bike
rack, displays or lights are moving or falling off, they may be mounted incorrectly.
• Check the lights and the bell. • Check tyre condition and pressure and look for loose spokes. • Check the frame, handlebar and grip for scratches and dents. • The brakes and cables should not show signs of wear or damage. • Check for broken links in the bike chain. • Test the brakes and gearshift with a test drive. • Check the electric motor and the charging level.
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Troubleshooting Maintenance performed by unqualified technicians can result in serious accidents: • The brake lever screw can be used to adjust the distance between the
handles and the handlebar. • Brake adjustments should be performed by an expert. • Normally the handlebar can be tightened using a screw that is in the
center of the handlebar. All other adjustments should be made by an expert.
• Tighten all screws around the saddle. • The saddle and handlebar can only be adjusted up to the line on their
respective bar. • Align the tyre, tighten the nuts and lock the release lever/arm. • Loosen and straighten the tyre - the distance from the front fork and
frame should be proportional. • Tighten loose screws. Have an expert repair any part or screw that is
defective. • Tighten loose screws, replace the lights, secure the cables. • Pump air into the hose with a hand pump - compressed air can damage
the tyres. Get an expert to repair defective tyres or loose spokes. • Any minor damage should be repaired by qualified personnel. • Damaged cables should be replaced by qualified personnel immediately. • Damaged chains should be replaced by qualified personnel immediately. • If the brake is too powerful, weak or unstable, or if the bike is running
unstable or irregular, or if the gearshift does not work optimally, the eBike must be repaired by an expert.
• Consult a qualified service center for servicing the electric motor.
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Safe bike ride • Only use the bike if you are healthy and in good shape. • Do not use the bike if you are affected by alcohol, drugs or medication. • The bike should be adjusted according to your weight. • Practice cycling, braking, shifting gears and turning safely before riding in
tight traffic. • Wear gloves in cold weather to always be able to hold the handle with
both hands and use force when braking. • Always keep your bags secured on the rear bike rack. • Do not hang bags on the handlebar. Risk of serious accidents. • Be aware of the effect of heavy bags: use proper bicycle bags that ensure
the bike's balance. • Bicycles have a longer braking distance than cars, so be sure to respect
the safety distance. • The braking distance increases on damp, wet or dirty surfaces. • Ride with caution - electric bikes do not accelerate fast! • Do not make any sudden movements while starting the bike, otherwise
you risk falling. • Practice a quick start before a climb to avoid riding too slowly and thus
risking crashing the bike. Transportation • When transporting the bike, it must be fixed horizontally on a suitable
roof mounted bicycle rack on the car to avoid unnecessary strains on the handlebar and other parts.
• Remove all accessories such as displays, bottles, pumps etc., otherwise these can loosen during transport.
• When the bicycle is transported at high speed and in rain, water will penetrate the bearings and into cables which cause damages.
• Make sure the rear derailleur/gear is upwards to avoid damage if the eBike is transported horizontally in a vehicle.
• Read and perform the safety checklist before any kind of transport.
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Maintenance • Every bike should be checked by an expert at least once a year. This to
find eventual hidden defects such as micro-damage to the frame or handlebars, broken brake cables, broken tyre rims, worn brake pads, etc.
• Use only suitable and original spare parts - pay attention to the replacement of brake pads to fit the tyre rim and that the brake force meets local traffic regulations.
• In case the control display shows an opaque error message, contact the store where the eBike was purchased.
• Keep the bike and display clean and avoid water ingress (rain is not a problem). Do not immerse the battery into water. Do not clean the bike with a water pump or a pressure washer. Only use a damp cloth.
• Always keep the battery charged regardless of whether the bike is in use or not.
• Use only the original battery charger. • If the eBike is to be stored, be sure to recharge the battery regularly - at
least once a month - to prevent the battery from losing capacity. • Store the battery in a dry place at room temperature. • The battery reaches its maximum charging capacity after being charged
10 times. • Do not expose the battery to high temperatures such as direct sunlight,
open flames, etc. • If the battery leaks after an accident, it must be replaced immediately.
Contact the store where the eBike was bought. • Batteries may not be disposed as general waste but must be disposed at
a waste disposal site according to applicable laws and regulations. • Do not strain the bike. This includes using bicycle trailers and off-road
riding. • Remember to assist the electrical energy using your own muscle power
at steep inclines to prevent the system from overheating. In case of overheating, a fuse is activated to avoid personal and/or product damages.
• To save battery power during acceleration, you can assist by using your own muscle power.
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Cleaning and storage Cleaning • Regularly clean your bike - this is also the best way to find eventual
damages on the bike. • Bicycles should not be cleaned with a pressure washer, with steam or
water jets. These cleaning methods can push sand grains and moisture into the bearings and cables, thereby damaging the bicycle.
• Clean the bike with warm water and soap to remove grease and dirt. You can find a suitable cleaning product at your local bicycle dealer.
• Also clean the chain and gears. A clean and greased chain that runs smoothly increases the life of the gears.
• After cleaning the chain and gears, lubricate them by using a suitable water-repellent product.
• Problems such as dirty or rusty parts, especially when it comes to the chain, are not included in the warranty. Chains are not immune to rust and should be cared for.
• Remove residual grease from the tire rim after cleaning and lubrication. • Remaining grease on the tire rim can reduce braking efficiency. Storage • When not in use, store the eBike in a dry place. If it is outside, its life can
be reduced. Therefore, it is also important to protect the bike with an anti-rust coating. This product can be purchased at your local bicycle dealer.
• If the bike is not in use for a long period of time, it can be hung on the wall as it will protect the tyres from damage.
• Clean and prepare the bike before storing and have it checked by a specialized bicycle mechanic.
• Remember to deactivate the system by turning off the main switch. • Even though the bicycle can be used in rain and poor weather, the bicycle
must be stored under a roof preventing moisture from affecting the electrical parts and the motor.
• Remember to protect the bike against theft. • Remember to charge the battery every month, when the eBike is
stored.
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Introduction
Thank you for choosing to buy our eBike. The electric bike is designed to make cycling and transportation easier and funnier. We have combined the best materials within motor vehicles and bicycles. Your new eBike is built with you in mind with emphasis on an easy ride and maintenance. Have a nice ride…
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Technical data
eBike / Battery Weight 21 – 25,5 kg Max speed <25 km/h Max capacity <120 kg Driving distance per charge 50 km*
* Standard conditions: New battery, average temperature (25 °C), plain and dry road, no wind.
Charger Charging time 4 – 6 hours Power supply 220-230V / 50-60 Hz Watt 60 W
Battery Type Lithium type. Activated by
Panasonic Capacity 11,6 Ah – 417 watt time Voltage 36 V
Motor Type Brose, Drive T – 36/250W crank
drive motor, 90 Nm Effect continuous 250 W Voltage 36 V Max torque 90 Nm Efficiency level >75%
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Features Our 3D design follows ergonomic principles. Technology and materials guarantee the best riding abilities. The unique design has been carefully selected, along with our quality components to provide a safe and optimum ride. Our lithium battery is eco-friendly and up-to-date securing more energy. The bicycle frame is made of aluminum, which is lighter than steel and extremely durable. The braking system is carefully selected to provide a quick response and better control/stop for the driver. The speed of the electronic system is limited to a maximum of 25 km/h. It meets European eBike legislation. 50 km driving distance per charge can be achieved. But be aware that factors such as wind, terrain, weight, air in the tires and own help influence the driving distance.
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Distances • Driving distances (fully charged): 60-100 km at standard conditions • Weight of eBike < 25 kg: Load < 120 kg • Consumption per. battery charge: <0.5 km/h Display
Battery capacity
Front and rear lights and background light
Total distance
Odometer 1. Press the on/off switch to turn on the bike. Select the motor assist level
by using the up or down or the +/- keys. 2. Press and hold the "up arrow" or the +-key to choose between maximum
speed or average speed. 3. Press and hold the "down arrow" or -key to use the walk function. The
speed is 5 km/h. Note: The display light turns on together with the bike.
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Riding • Accelerate slowly after starting. This saves battery capacity. Increase
driving speed by using your own muscle power. Especially when starting and riding in terrain.
• If the battery is not charged, the automatic safety function shows "low voltage" in the display. Recharge the battery immediately.
• The electric assist stops automatically if the speed exceeds 25 km/h. It also stops if you stop pedaling (according to the law).
• If the electric assist stops, try turning the bike off and on again. If the problem persists, contact the store where the bike was purchased.
• Your eBike is equipped with a shimano gear system. Parking
• Turn off the display and then the battery by pressing the on/off button. • Remember to lock the eBike.
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eBike settings
* Note: The images are for guidance only and may vary from the physical product
Tighten the guide fittings by tightening the Allen key. Tighten the bolts according to the drawings and be sure to follow the order: 1-2-3. The required torque for screws and bolts is 14 Nm. Place the handlebar at a suitable height/position and tighten the bolt. Make sure that the minimum mark on the stem is not visible. Place cables and wires in the cable holder.
* Note: The images are for guidance only and may vary from the physical product
Adjust the saddle and seat post as shown in the picture to ensure a comfortable and safe driving position. Make sure the saddle is securely fastened before driving. 1. Press and hold the on/off button for approx. three seconds to turn on the
battery. 2. Select the assist level using the up or down the arrow or the +/- keys.
Now you are ready to go.
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Charge instruction The battery must be off during charging. Press and hold the on/off button until the light in the battery indicator turns off. Charging should be done under supervision. Charge the battery after riding the bike. It is not recommended to wait until later, as it can reduce battery capacity and lifetime. The light in the battery LED indicator indicates remaining battery capacity. Make sure the battery is charged minimum 14 hours the first time. Charge the battery as soon as possible.
1. Charger socket 2. On-/off button. Press and hold the button for
approx. three seconds to turn the battery on/off. Press the button to check the battery capacity.
3. Battery LED-indicator
When the charger is turned on and the plug is in the battery, the LED on the charger will turn on a red light. When the charger’s LED indicator lights green, it means the battery is fully charged (4-6 hours). The charger will continue to charge the battery with low power. This is harmless, as the charger is equipped with a protective circuit, but we recommend disconnecting the plug after charging and within 24 hours.
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Increasing the battery capacity • The battery performance depends on various factors that also determine
its capacity. • Fully charge the battery before long trips. • Riding through terrain requires more energy. • Frequent change in speed uses more energy. • The more weight on the bike, the more energy is required. • Adjust the tyre pressure, keep the bike clean, lubricate the chain. • Make sure both tyres run smoothly. Clean brake linings save energy. • Check the brake pads regularly. • Stepping into the pedals saves energy and increases capacity. Demounting the battery
* Note: The images are for guidance only and may vary from the physical product
1. Begin by turning off the battery using the on/off button. Press and hold
the button for approx. 3 seconds until it turns off. 2. Turn the key on the side of the battery. 3. Pull/tilt the battery free of the frame where the key is located. Be careful
not to damage the poles when removing the battery. Always be careful when removing the battery and insert the battery in reverse order to protect the terminals.
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Charging Remove the battery before charging. Begin by turning off the battery using the on/off button. Turn the key to unlock the battery. Pull/tilt the battery free of the frame. See page 24 for further instructions regarding demounting the battery. Place the charger and battery on an even surface. There must be sufficient ventilation for both battery and charger. Neither the charger nor the battery must be covered. Risk of product damage. First, insert the charger plug into the battery. Then plug the 220 V plug into the socket. Make sure this order is followed. When charging is complete, begin by disconnecting the 220 V plug from the wall outlet and disconnect the battery. Charging the battery whilst in the eBike Begin by turning off the battery using the on/off button. First, insert the charger plug into the battery. Then plug the 220 V plug into the socket. Make sure this order is followed. When charging is complete, begin by disconnecting the 220 V plug from the wall outlet and disconnect the battery. Neither the charger nor the battery must be covered. Never charge the battery outside and never in the rain. Risk of product damage.
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Battery and charger safety Your eBike is equipped with a lithium battery. Never charge the battery with a non-suitable charger. When using such a charger, the battery may overheat or in worst-case cause fire or explode. If the battery charger is damaged or lost, ask for a new charger from your local dealer. Keep the battery charged even if you are not using the bike. The battery can be charged directly on the bike or demounted. Do not charge the battery near flammable objects, children or babies. Remove all valuable objects from the battery when charging. The charging time varies according to how much power is left on the battery. When the battery is fully charged, the LED charger goes from red to green. This indicates that the charger can be removed from the battery. Never leave the battery charger connected to the battery for a long time. Lithium batteries are discharged slowly and do not need constant recharging (charging overnight is recommended). • The battery and charger may become hot during charging. This is normal. • New batteries are charged 50%. Charge them as soon as you can and
charge the battery for 14 hours the first time it is charged. • The battery charger is equipped with an indicator light. When the light is
red, the battery charges while green light indicates that the battery is fully charged (green light also indicates that no battery is connected to the charger).
• Be aware that the power supply must be compatible with the battery charger.
• Only use the battery charger indoors. • Charge the battery and keep it out of reach of children. • Do not attempt to open the battery charger as it contains high voltage
parts. • Do not touch both electrodes simultaneously. Risk of electric shock. • Do not remove the battery from the bike whilst charging.
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• Charge the battery at least 2 hours per month. The manufacturer/distributor cannot be held liable unless this is followed, and the warranty does not cover.
• Never charge the battery with different chargers. • Prevent liquids or metal objects to enter the charger. • Never use the battery charger near oil, dust, dirt or steam. Avoid
exposing it to direct sunlight. • Never use the battery charger during a storm. Use the battery charger in
ventilated areas and not too hot places. • Do not use the battery charger near open flames or fire. • Never expose the battery to bumps or excessive vibration. • Opening or damaging the battery will void the warranty. • The eBike is designed to be used by one user under normal traffic
conditions. • Never use the bike in terrain and never try to jump with it. Do not
overload it, as it can cause personal and product damages. Important! • Check that the nuts on the front and rear tyres are properly tightened. • Check that the crank is properly tightened. • Check that the tyres are in good condition and that the tire pressure is
correct. Low tyre pressure reduces driving distance per charge. • Check that all nuts are tightened. • Check that the brake pads are properly adjusted. • Check that the brake cables are intact. • REMEMBER TO CHARGE YOUR BATTERY AT LEAST ONE TIME EVERY
MONTH.
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Service instruction • It is strongly advised not to overload the eBike. • Always remember to help the system by using your own muscle power
and thereby preventing the electrical system from overheating. • Always accelerate by using as much of your own muscle power as
possible. Remember to use the gears correctly. • Terrain can be hard on the eBike. Help the system by using your own
muscle power to prevent the automatic fuse from breaking the circuit. • If the display needs to be replaced, contact the store where the eBike
bike was purchased. It is strongly advised not to replace the display yourself.
• Make sure both the bike and the display are kept clean and dry. Keep battery and display away from water (rain/snow is ok). Never immerse the battery into water.
• Always keep the battery charged. Whether the bike is in use or not.
Service In the event of a guarantee claim contact your original dealer or place of purchase.
This guarantee does not affect your statutory rights.
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Troubleshooting The battery flashes with a red diode • Fully charge the battery.
No power at all • Fully charge the battery. • Check that the battery is properly
installed. • Contact the store where the eBike was
purchased. Power on the bike but no help from the motor • Fully charge the battery. • Contact the store where the eBike was
purchased. The engine spins but does work • Contact the store where the eBike was
purchased. Error codes on the display • Contact the store where the eBike was purchased. Remember to inform
them which error code is displayed on the display.
REMEMBER • Turn off the display first and then the battery when the eBikes is not
used. • Charge the battery at least once a month - even if the eBike is not used
for long periods.
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Warranty
A two-year warranty on manufacture and material defects is granted on your new appliance valid from the documented purchase date. The warranty includes materials, labour and transport. When contacting service please state the appliance model and serial number.
2 years on the frame • The warranty covers all defects, which originate from production defects
or material defects. It does not cover damage from wear and tear or indecent use.
• A proof of purchase must accompany any claim notification. • The warranty period begins the day the product is purchased. • Any claim notification must be given to the dealer. 2 years on the battery and electric parts • The warranty covers battery operation. • The warranty only covers if maintenance and inspections have been
carried out, as described in this manual. • All care and maintenance warnings must be observed and
respected. • Claim notifications must be processed by the dealer. • If the terms of trade are not respected, the manufacturer/distributor is
entitled to reject the claim and therefore you are liable to cover the costs.
Note: All rechargeable batteries wear out over time and after use. As time passes and the usage increases, performance is reduced. It is therefore to be expected that after two years the battery will have a performance of approx. 70% depending on usage and maintenance. Be sure to follow the battery instructions to ensure optimum results. Make sure you treat your battery, and in general your eBike, with care. Do not let the battery stay on the bike when it is not being used, although it may well endure it - make it a habit to remove it and charge it completely after use. It prolongs its life and reduces damages.
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The warranty does not cover: • A battery that loses its capacity because it has not been used for long
periods, damages or failures arising from accidents, indecent use, negligence or damages that is obviously caused by an external person.
• Indirect damages as well as direct and indirect expenses, such as: Abandonment, phone costs, rescuing, pulling and accommodations as well as other financial expenses.
According to European Directive 2006/66 / CE This label indicates that after the end of life, the batteries should not be disposed of with household waste. If the batteries are not properly deposited, they can cause human and environmental damages. Keep the batteries separate from other types of waste and recycle them through your local waste and recycling center to protect nature and promote recycling. Ask your local waste and recycling center how remove the battery from its battery holder, if necessary. According to European Directive 2012/19/UE This label on product, accessory or literature indicates that the product and its electrical accessories should not be disposed of with household waste after the end of life. To prevent possible harm to humans and nature due to uncontrolled waste disposal, please separate these items from other waste and recycle them responsibly to promote recycling of materials. Households should contact either the retailer where the product was purchased or the local municipal office for information on where and how to dispose of the items in an environmentally manner. This product complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device must not cause harmful interference 2) This device must accept any interference received, including interference
that may cause undesired operation.
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2019-06-26, E-Sumol
