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User’s manual www.hkphones.vtech.com Models: MS1100A MS1100-2A MS1100-3A
User’s manual
www.hkphones.vtech.comModels: MS1100A
MS1100-2A MS1100-3A
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1. IMportAnt SAfety InStrUctIonSWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
Read and understand all the instructions.Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.Do not use this product near water (for example, near a bath tub, kitchen sink, swimming pool).Do not expose the telephone to direct sunlight or extreme cold environment. Do not put the telephone close to heating sources such as radiators, cookers, etc.Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.Unplug this product from the wall outlet and refer servicing to VTech/distributor under the following conditions:
When the power supply cord or plug is damaged or frayed.If the product does not operate normally by following the operating instructions.If the product has been dropped and the cabinet has been damaged.If the product exhibits a distinct change in performance.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Use only the supplied NiMH (Nickel Metal Hydride) batteries! The operation periods for the handsets are only applicable with the default battery capacities.The use of other battery types or non-rechargeable batteries/primary cells can be dangerous. These may cause interference and/or unit damages. The manufacturer will not be held liable for damage arising from such non-compliance.Do not use third party charging bays. The batteries may be damaged.Please note the correct polarity while inserting the batteries.Battery should not be exposed to excessive heat such as bright sunshine or fire and immersed in water.
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DISpoSAl wArnIngWhen this crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive �00�/96/EC.All electrical and electronic products/battery should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.The correct disposal of your old appliance/battery will help prevent potential negative consequences for the environment and human health.
For more detailed information about disposal of your old appliance/battery, please contact your city office, waste disposal service or the shop where you purchased the product.
If you have questions about this product, or having difficulty with setup or operation, contact our Customer Service Centre.
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2. Set Up tHe telepHone2.1 package contentsThe package contains:
Handset (� for MS��00A; � for MS��00-�A; � for MS��00-�A)Base stationBase station power adaptorCharger with power adaptor (� for MS��00-�A; � for MS��00-�A)� Telephone line cordAAA NiMH rechargeable batteries (� for MS��00A; 4 for MS��00-�A; 6 for MS��00-�A)User’s manualWarranty card
2.2 connect the Base
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To telephone wall jack
To wall power outlet
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2.3 connect the charger
Wall power outlet
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2.4 Install and charge the Handset Battery
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3.1 overview of the Handset
eArpIece目錄/確認 MenU / oK清除/靜音 BAcK / Delete / IntercoMnAVIgAtIon KeyS
- Up / cAll lISt / VolUMe Up
- Down / reDIAl lISt / VolUMe Down tAlK on tAlK off / cAncel / BAcK
AlpHAnUMerIc KeypAD, (StAr), (HASH) 免持 SpeAKerpHone 插接 (flASH)
10. BooSter / pHoneBooKz - During a call, press to boost the volume and enhance clarity. Press p repeatedly
to increase the boosted volume from VolUMe 6 to VolUMe 8.11. MIcropHone
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3. get to Know yoUr pHone
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3.2 Menu navigationIn idle mode:
Press .Press / to scroll to a menu option.Press to select. -or- Press to return to previous screen. -or- Press and hold to return to idle mode.
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Settings call listDate & TimeDisplayHandsetBase
Under a selected Call List entry: Details Delete Entry Delete All Call Number Store Number Add to Blacklist
phonebook call Blocker Alarm clock AudioAll ContactsVIPUnder a selected Phonebook entry: Call Number Add to VIP / Del from VIP View Entry Edit Entry Delete Entry Delete All Capacity Speed Dial
Black ListSettings
Alarm �Alarm �Alarm �Alarm 4Alarm �
Ringer SettingsAdvisory Tones
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3.3 Handset lcD Display Icons and SymbolsThe LCD display gives you information on the current status of the telephone.
Display icons Icons can be Steadily On (visible), Flashing or Off (not visible)
More reception bars indicate stronger signal.
Less reception bars indicate weaker signal.
Steadily on when a call is in progress.
Steadily on when the ringer is switched off.
Steadily on when an alarm is set.
Flashes when the alarm time set before reaches.
Steadily on when the keypad is locked.
Steadily on when the battery is fully charged.
Whole icon flashes when the battery is charging.
Flashes when low battery power level is detected and the handset needs charging.
Steadily on when a message is received at the telephone service provider.
Steadily on when there is an read new voicemail.
Steadily on when the speakerphone is turned on.
Steadily on when the volume booster is turned on.
Steadily on when the call blocker Block Mode is set to Always on.
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4. USe yoUr pHone4.1 Switch on/off the HandsetPress and hold .
When switching off the handset, it displays Switch off. Press to confirm.
4.2 Make a callEnter phone number. Press / .
4.3 Answer an Incoming callPress / .-or-If Auto Answer (See section 6.5.2) is on:Lift the handset.
4.4 Adjust listening VolumeDuring a call, press p q to adjust the volume between VolUMe 1 and VolUMe 5.
4.5 Volume BoosterDuring a call, if the volume is already VOLUME �, and you wish to further increase the volume, you can press to boost the volume and enhance clarity.
Press p repeatedly to increase the boosted volume from VolUMe 6 to VolUMe 8.
4.6 end a callPress .-or-Place the handset on the base.
4.7 turn the Handset ringer on/offPress and hold .
4.8 turn the Keypad lock on/offPress and hold .
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4.9 redial
4.9.1 redial a number from the redial listPress .
p q → (a desired entry).Press / .
NOTEIf there is no number in the list, the display shows “list empty”.
4.9.2 Store a redial number into the phonebookPress .
p q → (a desired entry).Press → p q → Store number.Press → Enter name.Press → Edit number.Press → p q (a desired melody).Press .
4.9.3 Delete a redial numberPress .
p q → (a desired entry).Press → p q → Delete entry.Press .Press .
4.9.4 Delete All redial numbersPress .Press → p q → Delete All.Press .Press .
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4.10 Find the Handset (PAGING)Paging is a useful way for finding lost handset(s).
Press the paging key on the bottom of the base station. All the registered and available handsets will produce the paging tone and “<<PAGING>>” is displayed on the LCD.
Press / / on any handset or the paging key on the bottom of the base station again to stop paging.
NOTEIf there is an incoming call during paging, the phone will ring with the incoming call instead of paging.
4.11 Make an Internal CallThis feature is only applicable when there are at least two registered handsets. It allows you to make internal calls, transfer external calls from one handset to another handset and make conference calls. If the called handset is not answered within 60 seconds, the called handset will stop ringing and the calling handset will return to standby mode.
4.11.1 Call Another Handset
In idle mode, press . The screen displays all registered handsets except the calling handset.
Enter the desired handset number to intercom with.
The called handset rings and press on the called handset to establish the internal call.
NOTESIf only one handset is registered to the base station, press and it will display “NOT POSSIBLE”.
If only two handsets are registered to the base station, press will connect to another handset immediately.
4.11.2 Call All Handsets
In idle mode, press and the screen displays all registered handsets.
Press 9 to ring to all registered handsets.
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4.11.3 Transfer an External Call to Another Handset
During an external call:
Press → p q → Intercom.Press and p q to select the desired handset to intercom with.
The external call is put on hold automatically and the called handset rings.
Press on the called handset to establish an internal call.
Press on the calling handset or put the calling handset on the charging cradle to end the current call with the external party.
The external call is transferred to the called handset.
4.11.4 Make a 3-way Conference Call
The conference call feature allows one external call to be shared with two handsets (in intercom). The three parties can share the conversation and no network subscription is required.
During an external call:
Press → p q → Intercom.Press and p q to select the desired handset to intercom with.
The external call is put on hold automatically and the called handset rings.
Press on the called handset to establish an internal call.
Press on the calling handset to establish the 3-way conference call.
NOTEAny internal party hangs up during a conference call will leave the other one still in connection with the external call.
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5. pHoneBooK5.1 Store a number entry in the phonebook
Press → phonebook. Press → All contacts.
NOTEIf there is no entry in the list, the display shows “eMpty”.�. Press → p q → <new entry>.4. Press → Enter name.�. Press → Enter number.6. Press → p q (a desired melody).7. Press .
5.2 Dial a phonebook entryPress → phonebook. Press → All contacts.Press → p q → (a desired entry).Press / to dial out.
5.3 edit a phonebook entryPress → phonebook. Press → All contacts.Press → (a desired entry).Press → p q → edit entry.Press → Edit name.Press → Edit number.Press → p q (a desired melody).Press .
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5.4 Delete a phonebook entryPress → phonebook. Press → All contacts.Press → p q → (a desired entry).Press → p q → Delete entry.Press .Press .
5.5 Delete All phonebook entriesPress → phonebook. Press → All contacts.Press → p q → Delete All.Press .Press .
5.6 check number of phonebook entry UsedPress → phonebook. Press → All contacts.Press → p q → capacity .Press .Press .
5.7 Add a phonebook entry to VIp listPress → phonebook. Press → All contacts.Press → (a desired entry).Press → p q → Add to VIp .Press .
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5.8 Add a phonebook entry to Speed Dial KeysPress → phonebook. Press → All contacts.Press → (a desired entry).Press → p q → Speed Dial .Press → p q → (Key 2 – Key 9).Press twice.
5.9 Dial a Speed Dial entryWhen idle, press and hold the speed dial key (Key 2 – Key 9) with stored entry.
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6.1 Alarm
6.1.1 Activate / Disactivate the AlarmPress → p q → Alarm clock.Press → p q → (a desired alarm).Press → p q → Activation.Press → p q → on / off.Press .
6.1.2 Set the Alarm timePress → p q → Alarm clock.Press → p q → (a desired alarm).Press → p q → time.Press → Enter time.Press → once / Daily / Mon to fri / Mon to Sat / Sat to Sun.Press → p q → Snooze on / Snooze off.
6.1.3 Set the Alarm MelodyPress → p q → Alarm clock.Press → p q → (a desired alarm).Press → p q → Melody.Press → p q → (a desired melody).Press .
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6. pHone SettIngS
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6.2 Audio
6.2.1 Set the ringer Melody for external callsPress → p q → Audio.Press → p q → ringer Settings.Press → p q → external calls.Press → p q → (a desired melody).Press .
6.2.2 Set the ringer Melody for Internal callsPress → p q → Audio.Press → p q → ringer Settings.Press → p q → Internal calls.Press → p q → (a desired melody).Press .
6.2.3 Set the ringer VolumePress → p q → Audio.Press → p q → ringer Settings.Press → p q → Volume.Press → p q → (a desired volume).Press .
6.2.4 Set the Advisory tonesPress → p q → Audio.Press → p q → Advisory tones.Press → p q → Key tone / Confirmation Tone / low Battery / no coverage.Press → p q → on / off).Press .
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6.3 Date and time Settings
6.3.1 Set the time formatPress → p q → Settings.Press → Date & time.Press → time format.Press → p q → 12–Hour / 24–Hour.Press .
6.3.2 Set the time/DatePress → p q → Settings.Press → Date & time.Press → p q → Set time/Date.Press → Enter time.Press → Enter date.Press .
6.4 Handset Settings
6.4.1 Select the BaseIf you have purchased more than one MS��00 base, you can choose to connect your handset to the desired base.
Press → p q → Settings.Press → p q → Handset.Press → p q → Select Base.Press → p q → (a desired base).Press .
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6.4.2 Set the languagePress → p q → Settings.Press → p q → Handset.Press → p q → language.Press → p q → (a desired language).Press .
6.4.3 Set the Auto AnswerIf you turned on the Auto Answer feature, you can pick up the call from the cradle without pressing any key.
Press → p q → Settings.Press → p q → Handset.Press → p q → Auto Answer.Press → p q → on / off.Press .
6.4.4 Set the Handset namePress → p q → Settings.Press → p q → Handset.Press → p q → Handset name.Press → Edit name.Press .
6.4.5 De-register the HandsetPress → p q → Settings.Press → p q → Handset.Press → p q → Delete Handset.Press → A prompt for confirmation.Press .
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6.4.6 reset the Handset to Default SettingsPress → p q → Settings.Press → p q → Handset.Press → p q → reset Handset.Press → Enter PIN (default: 0000).Press .Press .
6.5 Base Settings
6.5.1 Set the flash tImePress → p q → Settings.Press → p q → Base.Press → flash time.Press → p q → Short / Medium / long.Press .
6.5.2 Set the Dial ModePress → p q → Settings.Press → p q → Base.Press → p q → Dial Mode.Press → p q → tone / pulse.Press .
6.5.3 change the System pInPress → p q → Settings.Press → p q → Base.Press → p q → change Sys. pIn.Press → Enter old PIN (default: 0000).Press → Enter new PIN.Press → Repeat new PIN.Press .
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6.5.4 reset the Handset to Default SettubgsPress → p q → Settings.Press → p q → Base.Press → p q → reset Handset.Press → Enter PIN (default: 0000).Press .Press .
6.6 register a new HandsetPress → p q → registration.Press → p q → (the desired base).Press → A prompt requesting you and press and hold the page key.Press and hold the page key at the base bottom for about 6 seconds → The handset displays registering….Press → The handset displays Handset registered.
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7. cAller DISplAy 7.1 call listThis feature is available if you have subscribed to the Caller ID service from your local service provider telephone company.
7.2 Store a call list number into the phonebookPress .
p q → (a desired entry).Press → p q → Store number.Press → Enter name.Press → Edit number.Press → p q (a desired melody).Press .
7.3 Delete an entry in the call listPress .
p q → (a desired entry).Press → p q → Delete entry.Press .Press .
7.4 Delete All call list entriesPress .Press → p q → Delete All.Press .Press .
7.5 Dial a phonebook entryPress .
p q → (a desired entry).Press / to dial out.
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7.6 Store a call list number into the BlacklistPress .
p q → (a desired entry).Press → p q → Add to Blacklist.Press → Enter name.Press → Edit number.Press .
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If you have subscribed to Caller ID service, you can use the call blocker feature to block certain calls automatically by adding numbers into the Black List.You can also choose to block all calls or allow certain calls in the VIP list.When a call is blocked, the telephone will not ring.
8.1 choose the Block ModePress → p q → call Blocker.Press → p q → Settings.Press → Block Mode.Press → p q → Block All / Allow VIp / Block Blacklist / off.Press → Always on / timed.Press →
NOTESIf off is chosen is step 4, the setting is ended there. If timed is chosen in step �, you will need to set the time period.
8.2 Add a number into the Black listPress → p q → call Blocker.Press → Black list.Press → new entry.Press → Enter name.Press → Enter number.Press .
8.3 edit a Black list entryPress → p q → call Blocker.Press → Black list.Press p q → (a desired entry).Press → p q → edit entry.Press → Enter name.Press → Enter number.Press .
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8.4 Delete a Black list entryPress → p q → call Blocker.Press → Black list.Press → (a desired entry).Press → p q → Delete entry.Press .Press .
8.5 Delete All Black list entriesPress → p q → call Blocker.Press → Black list.Press .Press → p q → Delete entry.Press .Press .
8.6 Block calls by call type (calls without numbers)Press → p q → call Blocker.Press → p q → Settings.Press → p q → call type.Press → p q → withheld / International / Unavailable / payphone.Press → p q → on / off.Press .
NOTESThe settings of call type and call Block are independent of each other.
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9. troUBleSHootIngIf you have difficulty with your phone, please try the suggestion listed below.
Problem Solutions
My telephone does not work at all.
Make sure the batteries are installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the handset and telephone base to synchronize.Remove and re-insert the batteries. If that still does not work, it might be necessary to purchase new batteries.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the telephone service. Call your telephone service provider.
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Low battery shows on screen.
Place the handset in the telephone base for recharging.Remove and re-install the batteries and use it until fully depleted, then recharge the handset in the telephone base.If the above measures do not solve the problem, replace the batteries.
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The batteries do not charge in the handset or the handset batteries do not accept charge.
Make sure the handset is placed in the telephone base correctly.Remove and reinstall the batteries, then charge for up to 14 hours.Purchase new batteries.
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There is interference during a telephone conversation. My calls fade out when I am using the handset.
The handset may be out of range. Move it closer to the telephone base.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.
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There is interference during a telephone conversation. My calls fade out when I am using the handset. (Continued)
Other electronic products may cause interference to your cordless telephone. Install your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges might apply).If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).
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Common cure for electronic equipment.
If the telephone is not responding normally, put the handset in the telephone base. If it does not respond, try the following (in the order listed):
Disconnect the power to the telephone base.Disconnect the batteries on the handset.Wait a few minutes before connecting power to the telephone base.Re-install the batteries and place the handset in the telephone base.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.
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This telephone is not equipped with a grounding function. Therefore, some of the functions may be limited when used in PBX systems. Please contact the technical support of the network provider for further information.
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10. wArrAntyOutdoor valid range 300m*
Indoor valid range 50m*
Handset Operating Time
Standby time: 100Hours approx.**
Talk time: 10Hours approx.**
Frequency 1.88GHz to 1.9GHz
Number of Channels
10
Power Supply Input �00-�40V AC �0/60Hz ��0mA, Output 6VDC 4�0mA
Battery AAAx�, Ni-MH, �00mAhUse only the battery indicated in this manual. There may be a risk of explosion if a wrong type of battery is used for the parent unit. Battery should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
Operating temperature
�°C to 40°C
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VtecH telecoMMUnIcAtIonS ltD.A member of tHe VtecH groUp of coMpAnIeS.© �0�8 VTech Telecommunications Ltd. All Rights Reserved. V�.0. 0�/�8.
