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Users Council, April 10, 2009
Leslie Wolf & Lena Zentall, Project Managers, Bibliographic Services
Bibliographic Services
Bibliographic ServicesWhat does Bibliographic Services do? Discovery and delivery Provide instant access to content in the
libraries of 10 UC campuses Key services:
• Melvyl: Union catalog• Request: Interlibrary loan and document
delivery service• UC e-links: Access to electronic content• Pilot projects and next gen tools
Next Gen Melvyl: WorldCat Local
Next Gen Melvyl: WorldCat Local Major project to replace current union catalog –
Melvyl - with a UC version of WorldCat Local
Partnering with OCLC to develop academic version that meets needs of our user
OCLC’s extensive database provides services and content beyond that of a standard catalog
Shared user base with libraries outside of UC
WorldCat Local brings us “the world”
Next Gen Melvyl: WorldCat Local Continuous improvement
50+ significant enhancements so far – OCLC is listening!
• Search for articles within journals
• “Return to Search Results” link from the detailed record – easier navigation
• WorldCat Local tutorials
• New sorting option: “Relevance only”
• Tools for series and editions
Next Gen Melvyl: WorldCat Local
Upcoming Enhancements in April
Completely redesigned detailed record will give us
• Better electronic access to materials
• Improved print and email capability
• Easier copy and paste for citations or lists
• Logical groupings of similar services
Next Gen Melvyl: WorldCat Local
When will we launch?
The latest information from OCLC says we will not be releasing WorldCat Local before Fall 2009
We are closely monitoring progress
We’ll share information as we receive it
Next Gen Melvyl: WorldCat Local What is UC doing to ensure success?
• Detailed project plans by the Implementation Team to ensure UC is ready
• Communication planning
• Campus preparation for reclamations, training, etc.
• Continuous testing and monitoring
• Strong partnership with OCLC: UC is “at the table” and helping to shape future developments
Next Gen Melvyl: WorldCat Local
What will happen to current Melvyl?
“Belts and suspenders” – we’ll keep Melvyl running until WorldCat Local has passed agreed-upon criteria.
• Only then would we decommission it
We will communicate our timeline clearly, with plenty of advanced notice
Melvyl: Current Version
Status quo – maintenance but no new development
Team is currently working to integrate UC Berkeley’s new OPAC
Request
Request: ILL and document delivery Request has two pieces
1. UC proprietary product – “Request”
2. OCLC’s VDX software hosted at CDL
UC Request• Interactive interface gives user immediate
feedback
• Leverages our investment in UC-eLinks - users can get electronic content in the same session
• Worked hard to remove roadblocks for a seamless user experience
Request
What’s new for Request?• Working hard behind the scenes
towards a seamless transition from Melvyl to WCL
• Request button will work the same way - it just gets holdings and availability from WCL instead of Melvyl
Request/VDX Software product for Interlibrary loan and
digital document delivery
We are actively working on enhancing our reporting capability so campuses can run their own reports on demand and export the data
• One of our highest priority development items for 2009
Upcoming enhancements• Secure electronic document delivery - waiting for
vendor release
UC-eLinks
A year in the life of a button
UC-eLinks: Behind the Buttonhttp://ucelinks.cdlib.org:8888/sfx_local?sid=FirstSearch%3AWorldCat&genre=book&isbn=9781575666518&title=The+after+house&date=2001&aulast=Rinehart&aufirst=Mary&auinitm=Roberts&id=doi%3A&pid=%3Caccession+number%3E45900204%3C%2Faccession+number%3E%3Cfssessid%3Efsapp8-38245-fss17fsb-buuc63%3C%2Ffssessid%3E&url_ver=Z39.88-2004&rfr_id=info%3Asid%2Ffirstsearch.oclc.org%3AWorldCat&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&req_dat=%3Csessionid%3Efsapp8-38245-fss17fsb-buuc63%3C%2Fsessionid%3E&rfe_dat=%3Caccessionnumber%3E45900204%3C%2Faccessionnumber%3E&rft_id=info%3Aoclcnum%2F45900204&rft_id=urn%3AISBN%3A9781575666518&rft.aulast=Rinehart&rft.aufirst=Mary&rft.auinitm=Roberts&rft.btitle=The+after+house&rft.date=2001&rft.isbn=9781575666518&rft.place=New+York++%3BMaidstone&rft.pub=Kensington+%3B%3BAmalgamated+Book+Services&rft.genre=book
UC-eLinks: working hard
Most heavily used service…and GROWING
2 million (2,032,295) uses during the first 10 weeks of 2009 (Jan 4 - Mar 14, 2009)
High use day: 45,731 uses in a single day on March 9, 2009 up from 35,623 on Feb. 25, 2008
What’s working against us?
UC-eLinks: Changing Landscape
Trends & Issues: Technical• Web products change rapidly• Access problems on the rise • Publishing industry in flux
UC-eLinks: Changing Landscape
Trends & Issues: Perceptions/Behavior• Shifts in scholarly research workflow • Anything “good” will be online • Preference for PDFs • Trust• Interaction flow/too many options • Language• Spawning new windows continues to annoy
users
What’s working for us?
UC-eLinks: Changing Landscape
Continual improvement strategies• Assessment• Feedback• Testing
UC-eLinks: Poised to innovate
Complementary perspectives on the team• Experienced librarians and• Next generation librarians
UC-eLinks: Brand recognition
UC-eLinks: in the user’s flow
Google Scholar, a source since 2005 Increasing usage over time Distributed model In the Top 10 sources licensed resources still most
popular: PubMed, Web of Science, PsycInfo
UC-eLinks: New “targets”Google Books
UC-eLinks: New “targets”Springer Link Books
UC-eLinks: New “targets”eScholarship Journals
UC-eLinks: UI Improvements
UC-eLinks: Upcoming
Integration with Serials Solutions ERMS
Integration with WCL Strategic planning for future UI
enhancements