Granville Island

Ethnographic Studies

Monday, September 6, 2010

Granville Island’s heritageHistoric Facts

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• Was originally a industrial gateway in Vancouver

• After WW2 most factories were abandoned

• Since 1970s the industrial heritage has been renewed

• Ron Basford started to build a cultural centre by 1980

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• Today Granville Island is home of many theatre and art companies• Location of one of the biggest public markets in Vancouver.

• Hosts festivals, artists, vendors and musicians

• Recieves 10 million of visits every year, considered a major tourism destination

• Access by foot, bike, car, bus and seabus

• Has parks and shops for children

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Monday, September 6, 2010

Results gathered from peopleResearch data

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Main questions:1• Where are you from?

2• First time at Granville Island?

3• Did you come for a specific attraction?

4• Have you ever found yourself lost?

5• Is there something you find bad on the island?

6• How did you get here?

7• Do you know that are Information Centers here?

8• Would you like to know historic facts about the island?

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Pool results:

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Information Center Facts:

1• There are only 2 booths for the whole island

2• More than 300 questions are asked everyday by couples and families.

3• Most of the information about the island are given in mini-books or hand outs (waste problem)

4• Atendee admits lack of proper signage and that most are shop signs

5• A lot of questions are also asked for shop owners by the public

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Further analysis:

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Frequent problems discovered by research

System flaws

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Signage / Information

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Parking / Car Flux

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Analysis by: Benson ChangKristina LyneFelipe Dos Santos

Robert SooAaron TraversyErian Trotland

User Experience: Miles Nurse • Digital Design • Term I

http://www.granvilleisland.com/http://www.granvilleisland.com/sites/all/files/GranvilleIslandFeb2010MediaKit.pdfhttp://www.tourismvancouver.com/visitors/things_to_do/granville_islandhttp://vancouver.about.com/od/historylandmarks/ss/granvillemarket.html

References:

Monday, September 6, 2010