Using gmail• Works in any browser• User experience better in some browsers than others• I use Google’s Chrome browser

• FAST!!• Get the most screen real estate for content• REALLY FAST!!!!• Drag tabs in or out of window• REALLY, it’s FAST!!• Duplicate tabs

Google Apps vs GoogleApps• Google calls an “application” a “product”• gmail is a Google App• Not to be confused with GoogleApps• GoogleApps is a bundling of

• gmail• calendar• sites• docs• AND it uses your DNS Domain (NOT @gmail.com)

More than just mail• email • contacts • calendar• tasks• chat• video chat• sms• buzz• search engine• quick links• phone calls

Customize

A comparisonPROS• Accessible anywhere• Search capabilities• Excellent SPAM filter• Mobile device integration• LOTS of space• Labels• Filters• Stars• Free

CONS• Privacy• Mail is not under your control• Must be connected • 24 hour lockdowns• Only one gmail acct at a time

(except for GoogleApps)

Philosophy• No folders• Mailbox is “flat”

• New labs feature allows hierarchical labels• Messages are “tagged”

• System• User

• Messages are threaded

Gmail basics• Conversation view• Labels instead of folders• Archive instead of delete• Chat & video chat

Conversation View• Back and forth conversations are kept together• Reply(s) use same subject• To change Subject, you must Forward

Labels• Labels are used instead of folders• Labels do everything a folder does… and more• Messages can have more than 1 label• You can simply “label” conversations or• “Move” conversations into a label• Labels can be colored so your mail stands out• Labels are ordered alphabetically in inbox

Archive• Removes from your “inbox”• Keeps your inbox clean

gmail Limitations• web client does not support

• return receipt header• priority mail header

• Will not display web page (HTML) correctly if it uses internal or external style sheets. Must use inline styles.

Priority Inbox• Think “opposite of spam”

Settings

Filters• Define actions how gmail handles incoming messages• Star email from important people• Label certain email messages as they come in• Forward email from a specific user to another mailbox• Delete mail based on specified criteria• Think of filters as rules

Chats• Automatic history• Built into gmail• GoogleTalk is not necessary

Searching

• from:• to:• subject:• OR• -• “ “• ( )

• filename:• in:anywhere• in:inbox• in:trash• in:spam• is:starred• is:unread• is:read

• after:• before:yyyy/mm/dd• is:chat• deliveredto:• label:• has:attachment• list:• cc:• bcc:

Your gmail address• younda@gmail.com• younda+alias@gmail.com• younda+hike@gmail.com

Mail Clients• Any POP3 client• Any IMAP client• Outlook

Multiple logins• Where you’re logged in

Keyboard Shortcuts• Shift ? – Show all shortcuts• # - Delete• e – Archive• j, k – next, previous message

Vacation• Nice control of auto replies• Also auto-disables itself on specified end date

References• http://inboxzero.com/video/• http://www.43folders.com/