Using information sharing technology to improve

outcomes for individuals and the community

John Barton, Special Projects Manager

Using information sharing technology to improve outcomes for individuals and the community

• Challenging clients & challenging data needs

• Turning Lives Around (and proving it!)

• Our Client Information Management system

• Using outcomes data to ensure quality service delivery

• Connected Care – outcomes for whole communities

• The Future?

Challenging clients, challenging data needs

• Over 100,000 clients per year

• 250 service access points throughout England & Wales

• 230 Funders with separate reporting requirements

• 1770 staff• 6 regulators

Turning Lives Around (and proving it!)

We turn lives around every day by putting the individual at the heart of what we do. Inspired by those we work

with, together we help people build a better life.

Our Client Information Management System

The Client Journey

Mental Health – Recovery Star

Substance Misuse - TOP

Using outcomes data to ensure quality service delivery to individuals

Basic demographics and outputs

Specific questions

on learning disability

Specific questions on young

people

General social care outcome measure

Substance Misuse – NTA TOP

Using outcomes data to ensure quality service delivery for individuals

Mental Health – Recovery Star

Connected Care – outcomes for communities

The Future?

500,000 clients by 2012

MobilisedConnected

Paperless

Flexible & Scalable

Johnny.barton@turning-point.co.uk

www.turning-point.co.uk