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Using IoT Devices to Gain Insights into Network Challenges NetHope & NetBeez Webinar April 19, 2018
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Page 1: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Using IoT Devices to Gain Insights into Network Challenges

NetHope & NetBeez WebinarApril 19, 2018

Page 2: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Company

● Founded in 2013 in Pittsburgh, PA (United States)

● Founding team: Network Engineers and Computer Science PhDs

● Network performance monitoring from the user perspective

● Investors ○ Carnegie Mellon University

○ Y Combinator

○ Partech Ventures

○ Innovation Works

Page 3: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Why We Started NetBeez?

1. SNMP and NetFlow were insufficient to detect user-impacting outages

2. Too much time spent on troubleshooting network and application

issues

3. Difficult to validate configuration changes in large and distributed WAN

4. Timing was right ...

Page 4: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Raspberry Pi

✓ Powerful

✓ Cheap

✓ Available

Page 5: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

How Networking Teams Use NetBeez

1. DETECT problems before users do with PROACTIVE alerts

2. Identify NETWORK versus APPLICATION issues

3. Prove it’s NOT the network with real-time and historical data

4. Validate configuration changes

Page 6: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Most Active Sectors

Healthcare Financial Services

Higher Education Tech Companies

Page 7: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Network Monitoring and NetBeez

NetworkDevices

End-Us erExperience

Network Utilization

SNMP

NetBeez

NetFlow

Page 8: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Technology Overview

● Client-server architecture

● Agents = Clients○ Do the monitoring

○ Connect to the server via the control channel

○ Default port TCP:20018

● Server = Dashboard○ Data collection and processing

○ Database

○ Runs on premise or in the cloud

○ Highly scalable architecture (100s of sites)

Page 9: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Deployment

1. Deploy hardware sensors or install software or virtual agentsa. Install virtual server appliance (optional if cloud)

2. Configure monitoring tests on the dashboard

3. Get alerts and real time data from the dashboard

Page 10: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Hardware Sensors and Software Agents

EthernetFastEGigE

WiFi802.11ac

SoftwareVirtual (OVA)

LinuxCloud (AWS)

Page 11: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Monitoring Tests

Test Primary Metric Secondary Metric

PING RTT Packet loss

DNS Query time Failed queries

HTTP GET Time Failed requests

Traceroute Number of hops Hop count, hop RTT, Path-MTU

iPerf TCP/UDP/Multicast Throughput Throughput, jitter, packet loss

VoIP Mean Opinion Score Throughput, jitter, packet loss

Speedtest Download/Upload Throughput Latency

Page 12: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

NetBeez Dashboard

Page 13: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Use Cases

1. Remote sites monitoringa. Internet Bandwidth

b. Network performance to the cloud

c. Build service status dashboard with public API

2. WiFi performance monitoringa. Signal strength and coverage issues

b. SSID availability and performance

3. End-user experience monitoringa. HTTP availability and performance

b. DNS availability and performance

c. VoIP performance (Mean Opinion Score)

Page 14: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Product Tour

Page 15: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

NetBeez Enterprise Edition

● Annual recurring subscription

● Includes on-premise server, hardware/ software sensors, and support○ Extra charges apply for cloud dashboard

○ Starting quantity five sensors

● Available discount for NetHope members

Page 16: Using IoT Devices to Gain Insights into - NetHope€¦ · Using IoT Devices to Gain Insights into Network Challenges. NetHope & NetBeez Webinar. April 19, 2018

Learn more at netbeez.net or contact us at [email protected]

Try it today with your own Ras pberry Pi!


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