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Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel...

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Presented by Melissa Asher, Pam Derby and Elizabeth Sandoval, CPS HR Recruiting Professionals Using Technology in Recruiting
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Page 1: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Presented by Melissa Asher, Pam Derby and Elizabeth Sandoval, CPS HR Recruiting Professionals

Using Technology in Recruiting

Page 2: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

cpshr.us

What are you most interested in about

this topic?

Page 3: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

September 20cpshr.us

Page 4: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

September 20cpshr.us

Source: Future of Jobs Report 2018, World Economic Forum

Page 5: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

September 20cpshr.us

How is this affecting recruiting?

Page 6: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

September 20cpshr.us

What’s the ROI?

Time/Cost Savingso 14 hours/weeko 728 hours/yearo ~ $28k savings Even more important

o Quality of Hires Automate top of funnel

activities like skill assessment, MQ screening

Reallocate recruiter time to relationship and pipeline building

Page 7: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

3 Main Areas

• Applicant Tracking System (ATS)

• Scheduling & Screening

• Candidate Experience

Page 8: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

cpshr.us

Applicant Tracking System

(ATS)

Page 9: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

cpshr.us

Are you currently using an Applicant Tracking System

(ATS)?

Page 10: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Applicant Tracking System• Applicant Tracking

Systems (ATS)• Benefits of an ATS• Scheduling software

Page 11: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Examples• NEOGOVAuto-Scoring (MQ Review)SME Review

• RIVS (Interview stream)Screening and Scoring

Page 12: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Considerations• Tricking the system• Watch out for bias and/or discrimination

Page 13: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

cpshr.us

Scheduling & Screening

Page 14: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

cpshr.us

Scheduling

Calendly» Strictly scheduling» User-friendly » Allows for attendee to

schedule their own timeframe

Page 15: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

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Scheduling

Scheduling Types• Self-Scheduling• Auto-Scheduling

Scoring options Reports Additional Features

Page 16: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

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Interviewing

Page 17: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

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Online Interviewing

General

• What we have learned

• Advantages/disadvantages

• What’s here to stay

Interview Types

• Two-way Live

• One-Way (Pre-recorded)

Page 18: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Two-Way Interview

• How it works• Benefits

Page 19: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

One-Way Interview

• How it works• Recruitment needs• Benefits

Page 20: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

cpshr.us

Candidate Experience

Page 21: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

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Candidate Experience

58% say they have a negative impression if they don’t hear back

after submitting an application

67% have a positive impression if they receive consistent updates

throughout the process

Page 22: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

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Candidate Experience

85% of all customer interactions will be using chatbots by 2020

Page 23: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Recruiting Chatbot

• Collect information from candidates such as their resume and contact information

• Ask screening questions

• Rank candidates on metrics

• Answer FAQs about the job and the application process

• Schedule an interview with a human recruiter

Page 24: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Recruiting Chatbot • Based on rules• Based on machine learning

Page 25: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

cpshr.us

Examples

Page 26: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Next Frontier

• Time saver• Learning potential

Page 27: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Next Frontier -Caveats

Page 28: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

What skills do you think are important for a recruiter?

Page 29: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Recruiter Skillset

• Tech Savvy• People Focused• Marketing

Page 30: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Tech Savvy

1. Digital Adopter2. Data Driven

Page 31: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

People Focused • Social Skills• Relationship Building

Page 32: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

Marketing1. Creativity2. Branding

Page 33: Using Technology in Recruiting... · 2020. 9. 22. · o Quality of Hires Automate top of funnel activities like skill assessment, MQ screening Reallocate recruiter time to relationship

September 20cpshr.us

What we covered

IMPORTANCE OF TECHNOLOGY

POSSIBILITIES IN RECRUITING

RECRUITER SKILLSET


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