UsingCommonSenses:ProgrammaticAccessibilityforExhibits … · 2020. 4. 23. ·...

Using Common Senses: Programmatic Accessibility for Exhibits

DIGITAL INTERACTIVES

International Conference on Interpretation, 2015


Daniel Quan Design



¡  HOW CAN WE MAKE DIGITAL INTERACTIVES ACCESSIBLE? §  Brief background §  Universal design and digital interactives §  Strategies for different types of interactives §  New technologies and future possibilities



¡  BACKGROUND §  In the U.S., Section 508 of the Rehabilitation Act (2000) ▪  Applies to electronic and information technology procured by federal gov’t



¡  BACKGROUND §  Section 508 includes:

▪  Computer hardware & software ▪ Websites ▪  Stand alone systems ▪  Telecom products ▪  Video and multi-‐media ▪  Self-‐contained closed products



¡  BACKGROUND §  In Canada, the government also had to address this and revamp their own websites (2008)



¡ WHAT SHOULD BE ACCESSIBLE? Public institutions must provide equal access for exhibits. §  Stand alone computer stations §  Integrated games or activity stations §  Handheld devices provided by the museum § Museum apps for personal electronic devices



¡  A GOAL OF UNIVERSAL DESIGN Accessibility can be successfully integrated into the design process and should not be an afterthought. We can address: §  Physical and mobility issues §  Visual and auditory issues §  Cognitive challenges



¡  PRINCIPLES OF UNIVERSAL DESIGN §  Equitable use §  Flexibility in use §  Simple and intuitive §  Perceptible information §  Tolerance for error §  Low physical effort §  Size and space for approach and use



¡  INTEGRATING AUDIO §  Types of audio

§  Different elivery systems

§  User interface

§  Integrating content-‐ simplifying delivery

War in the Pacific National Historic Park, Guam



¡  INTEGRATING AUDIO §  Hardwired handset systems §  Personal smartphone or tablet ▪  Offline or online (if online, depends on network capacity of facility)

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¡ MEDIA STATIONS § Meet physical and spatial requirements first

§  Systems considerations §  Equipment choices




¡ MEDIA STATIONS §  Touchscreen choice poses problems for blind or those with low vision

§  Content should be organized and simplified for clarity

§  User interface must be intuitive or easily navigable, consistent


DIGITAL INTERACTIVES ¡  Media Stations – Main Menu

Unified Field, Northern Lights Productions

Simply organized to correspond to tactile navigation dots

Choice of font size and language

Use of high contrast lettering and images


DIGITAL INTERACTIVES ¡  Media Stations -‐ Submenu


Submenu organization consistent with main menu, same navigation

Controls in same place for all media stations

Hotspot at top center of screen turns on audio description overview

All media is open captioned



¡  ACTIVITY STATIONS -‐ Games §  Content and

complexity of story often determines game potential and/or type of activity that can be accomplished

§  Simplify game elements and number of variables

§  Immediate feedback and reward

§  Visual organization, use of white space, high contrast text, minimal text


Click here to start movie



¡  Touch screens and pointing devices are still problematic interfaces, especially for text-‐based information

¡  Keyboard entry is still a more universal interface for those who are blind or have limited vision.



¡  AN OFTEN OVERLOOKED ISSUE §  Deaf language interpretation ▪  Goes beyond ASL ▪  Accounts for differences in language skills, regionalism, developmental issues ▪  Could supplement captioning in videos and films

Deaf Interpreter Institute



¡  ACTIVITY STATIONS §  Keeping it simple is OK §  Match content with most appropriate and

effective delivery method §  Accommodate different learning styles



¡  TACTILE MAP WITH AUDIO DESCRIPTIONS §  Size allows blind user to feel extent of map

§  Button on panel allows choice to turn AD on/off

§  Tactile map made of aluminum

§  Braille labels Ft. Pickens Museum, Gulf Islands National Seashore



¡  TACTILE MAP WITH AUDIO DESCRIPTIONS §  Pull out drawers with written descriptions gives choice of learning styles

§  Drawer handles modified for accessibility

§  Wheelchair accessible on all sides



¡  TACTILE MAP WITH AUDIO DESCRIPTIONS §  University of Buffalo Inclusive Design & Environmental Access Center

§  3 Installations so far §  3D printing, conductive paint, speech, lighting, and video projection

Perkins School for the Blind, MA



¡  INTEGRATED ACTIVITY STATIONS §  Tactile and audio elements

§  Content works for activity

§  Ease of use, low physical effort

Ft. Pickens Museum, Gulf Islands National Seashore



¡  INTEGRATED ACTIVITY STATIONS §  Flip books with tactile nd audio elements

Ft. Pickens Museum, Gulf Islands National Seashore



¡ MEDIA-‐BASED EXHIBITS §  Physical & spatial requirements

§  Systems & Equipment §  Content §  User Interface




Revised design Original design

Re-‐working a design



¡ MEDIA-‐BASED EXHIBITS



¡ MEDIA-‐BASED EXHIBITS §  User interface:



¡ MEDIA-‐BASED EXHIBITS

A single viewer or a large group are able to view the exhibit.



¡  HANDHELD DEVICES §  Museum-‐owned Devices vs. Personal Devices ▪  Start up cost ▪  Operational and logistics issues ▪  Equal access ▪  Ease of access and immediacy of feedback



¡  HANDHELD DEVICES §  App Download vs. QR Codes to a Website on Personal Devices ▪  Initial cost ▪  Effectiveness of QR codes, issues with QR codes

▪  WI-‐FI availability ▪  Staying inside the museum website or app



¡  HANDHELD DEVICES §  Ease of use §  Low tolerance for delays or trouble

in set up §  Low acceptance of large app

downloads §  Immediate feedback needed when

using app §  Uniformity in use and operation;

simplicity of instructions or tasks to attain goal of receiving information



¡  HANDHELD DEVICES §  Make use of existing accessibility

features on tablets and phones ▪  Apple, Microsoft, Adobe, IBM, Android,

Drupal, many others



¡  NEW TECHNOLOGIES §  Microlocation Devices

§  Better Speech Recognition Software

Estimote



¡  NEW TECHNOLOGIES §  Dynamic Desktops

Ideum



¡  NEW TECHNOLOGIES

David Bowie Exhibit Chicago Museum of Contemporary Art

•  Indoor GPS •  Ambient overall sound plays and live broadcast over a network




§  New interactive features in digital signage systems will meld with interactive kiosks

§  3D printing to create tactile models and tactile maps at a low cost

MakerBot




§  Haptic keypad overlay for iPad appears when needed

§  TV sound system creates an audio “hot spot” for those with earing loss



¡  FUTURE POSSIBILITIES

§  Tactile glove

§  Robot that can sign

§  Vision-‐correcting computer and television screens



¡  FUTURE POSSIBILITIES

§  Navigation ystems

§  Tactile holographic 3D shapes



¡  THE POSSIBILITIES ARE ENDLESS

§  New technology is coming online at a rapid rate. §  Think outside the box.

§  There are no “cure-‐all” solutions for accessibility in exhibits.



Thank You for Attending “Using Common Senses”

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