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USM-ESDM Corporate Presentation

Date post: 15-Sep-2015
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Enterprise Solution & Data Management (ESDM) Group represent the IT Services arm of USM with focus on serving the present and futuristic needs of clients using our onsite-offshore delivery model.
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Enterprise Solution & Data Management Group Corporate Overview
Transcript
  • Enterprise Solution & Data Management Group

    Corporate Overview

  • Agenda

    6/15/2015 2 2015 USM Business Systems

    About Us

    Service Offerings

    Governance & Monitoring

    Our People

    Case Studies

  • 6/15/2015 3 2015 USM Business Systems

    About US

  • USM at a Glance

    6/15/2015 4 2015 USM Business Systems

    Operations Since 1999

    Clients 100+ and growing

    Employees 500+

    HQ in Chantilly, VA

    Offices across US and India

    IT Services division of USM Focus on IT service delivery

    using onsite-offshore model Offer IT Solutions for

    business needs

    Well established technology product for the data integration industry

    Eliminate excel based mapping and provide ETL conversion and code automation

    Automate manual processes in o Metadata managemento Pre-ETL source-to-target data mappingo ETL conversion and code automation

  • Service Offerings

    6/15/2015 5 2015 USM Business Systems

  • ESDM

    Assessments

    Implementation Projects

    Upgrades / Migration

    Support

    Application Development

    Engagement Levels

    IT Strategy/ Roadmap

    Onsite/Offshore

    Shared PoolSupport

    Work Package

    T&M /Fixed Price

    Delivery Approach

    ESDM IT Services division of USM

    24*7 Operations

    Best Practices

    Service Coverage

    6/15/2015 6 2015 USM Business Systems

  • Service Offerings

    SSocial

    MMobile

    AAnalytics

    CCloud

    Core AppsERP

    75%Of organizations have now adopted SMAC framework for their current and

    future IT needs. Our service offerings are designed to facilitate your IT needs in this area

    100%of organizations are using some ERP

    application and this is our core area of expertise

    Implementations ERP - SAP

    Upgrades / Migrations

    AMS Engagements SLA Based YOY Productivity gains

    Suit to need Application Developments in multiple platforms

    IT Consulting / Strategy formulation

    BI / Analytics ETL (Informatica, Talend, SAP, Others) Data cleansing and Governance Data visualization and discovery - Tableau / QlikView / Other tools

    Big Data Migration to Big Data platform Integration of Structured and Unstructured data

    Mobility Apps aligned to your Mobile strategy Manage enterprise mobility

    6/15/2015 7 2015 USM Business Systems

  • Core Apps Implementation & Support

    AMSERP - SAP End to End Implementations Upgrades AMS Integration with other Apps Project / Program ManagementO

    ffe

    rin

    gs

    SAP ERP HCM / FICO / MM / SD / WM SAP CRM / SRM / SCM Basis BIC

    ore

    ER

    P

    In memory computing (SAP HANA)

    Cloud computing Mobility RFID / EDI / IDOC

    Ap

    plic

    atio

    ns

    Key Statistics

    Team Size (Small to Large)

    Ticket Volume (Low to high)

    Duration of Engagements (Multi year)

    Mission Critical Applications - Yes

    Engagement Model (FP, T&M, SS)

    Performance

    SLA Compliance & Tracking 100%

    Levels Supported L1 - L4

    Priority tickets handled P1-P6

    KT Duration1 ~ 12

    wk

    Productivity

    Knowledge Management

    Innovation

    YOY Productivity Gains

    Quick Ramp Up

    Diligence

    Transition

    Stabilization

    Continuous Improvement

    6/15/2015 8 2015 USM Business Systems

  • Implementation Support and Migrations

    BI / AnalytiX DS

    6/15/2015 9 2015 USM Business Systems

    Strategy Formulation Organization data and information

    management strategy Roadmap for BI strategy Health assessments Platform / Tool evaluations Organizational deployment and

    user empowerment strategy

    Data Integration Data Modeling /

    Architecture Metadata Management Data Quality Mgt Data Governance

    Data Storage Data Warehouse / mart Master data storage /

    staging

    Data Delivery Reporting / Dashboards Data mining Analytics Applications

  • Mobility Solutions

    End-to-end services to plan, design & deploy an effective enterprise mobility strategy for your business.

    Strategy & ConsultingEffective & sustainable

    enterprise mobility strategy.

    Software & IntegrationDeliver apps that are aligned with

    your mobility strategy.

    Managed MobilityPlan, design, deploy, manage &

    maintain enterprise mobility.

    63%

    51%

    50%

    43%

    Cost Saving

    Productivity

    Employee needs

    Competition

    Why are Organizations

    adopting Mobility

    6/15/2015 10 2015 USM Business Systems

  • Big Data Offerings

    Transformation

    Configure Big Data

    Platforms Hadoop

    Perform Migration

    POC

    Strategy Consulting

    Structured Vs Unstructured data

    Capacity Planning

    Migration Strategy

    Training Hadoop

    Infrastructure Strategy

    Performance Engineering

    Managed Services

    Monitoring System monitoring Performance monitoring

    Backup Recovery Tuning

    Analytics

    Incident Management

    Version Upgrade

    Security

    Reporting

    6/15/2015 11 2015 USM Business Systems

  • Governance & Monitoring

    6/15/2015 12 2015 USM Business Systems

  • Governance Model

    Weekly Status Report

    Weekly Metrics, planned

    activities, issues, plans

    for next week

    Monthly Status

    Report

    Monthly Metrics, planned

    activities, issues, plans

    for next month

    Relationship

    Navigation

    Committee

    Manage the relationship

    between Client and ESDM

    Issue Resolution

    Issue Management

    SeniorExecutives

    EngagementManager

    ClientExecutive

    Team

    ClientManager

    Steering

    Committee

    CenterOf

    Excellence

    Onshore Team Offshore Team

    Client

    PM

    Helpdesk, Application

    Owners / Analysts,

    Third party vendors

    Activities/TasksOnsite Developers

    TeamTask

    Monitoring

    & Control

    Offshore Developers Team

    Activities/Tasks

    Project management

    Project Status Issue Management

    Offshore

    Leads

    Client Team

    6/15/2015 13 2015 USM Business Systems

  • CMMi Level 3 Organization Process driven culture

    6/15/2015 14 2015 USM Business Systems

    Processes are well documented and described in the form of Standards, Procedures, Tools and

    Methods

    Provide framework for benchmarking

    Better Project Management & Governance

    Adoption of newer technologies in quicker time

    Seamless Onsite-Offshore model

  • A few of our clientsHealthcare Education

    Retail BFSI

    Others Government

    6/15/2015 15 2015 USM Business Systems

  • Employee Focus

    6/15/2015 16 2015 USM Business Systems

  • Recruitment Process

    6/15/2015 17 2015 USM Business Systems

  • HR Practices

    6/15/2015 18 2015 USM Business Systems

  • Training & Development

    6/15/2015 19 2015 USM Business Systems

    Organizational Training

    Need Base Training

    ProactiveTraining

    Consultant SpecificTraining

    Role Based Training

    Human Capital Development

    Resources with 15 to 20 years of training experience.

    Track training needs and the trainings provided

    Trainings programs prepared by internal faculties, if required, external faculties are invited.

    Training Tools

    Classroom Trainings

    Hands-on Activities/ Exercises

    Business Process Workshops and Documentation

    On-line Guides Technical Discussion Forums

    Trainer Workshops Material

    Soft SkillsManagerialFunctional /Domain

    Technical

  • To Sum UpW

    e O

    ffer

    ..

    Established since 1991

    Skilled Resources

    Ability to Scale

    Global presence

    SEI CMMi Level 3 processes

    Diverse Clients

    You

    Get

    .

    A Stable IT Partner

    Most advanced IT systems

    Seamless Ramp up / down

    Matured delivery models

    Proven methodology

    Experience in all verticals

    6/15/2015 20 2015 USM Business Systems

  • 6/15/2015 21 2015 USM Business Systems

    Thank You!


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