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1 D I S T R I B U T I O N P A C I F I C O R P Utah Service Quality Review Group Benchmarking at PacifiCorp February 22, 2006
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1 D I S T R I B U T I O N
P A C I F I C O R P
Utah Service Quality Review GroupBenchmarking at PacifiCorp
February 22, 2006
2 D I S T R I B U T I O N
P A C I F I C O R P
Performance Comparisons
ePerformancePA ConsultingWithin PacifiCorp IEEE Distribution ReliabilityOther benchmarks
Benchmarking requires:
Identifying how data is derived
Comparing types of systemsLooking for other explanatory
variablesDetermining differences in
practices that may lead to different results
Identifying opportunities for utilizing other practices to improve performance
D I S T R I B U T I O N
P A C I F I C O R P
System CharacteristicsePerformance
4 D I S T R I B U T I O N
P A C I F I C O R P
System Characteristics
System Rural vs. Non-Rural
0%10%20%30%40%50%60%70%80%90%
100%
Utah All PC exceptUtah
Pacif iCorp Peer Group
Per
cent
(%
)
Rural Non-Rural
Customers per Circuit / Feeder
735.2 751.5
714.4752.4
515545575605635665695725755785815845875
Utah All PC exceptUtah
Pacif iCorp Peer Group
Cu
sto
mer
s / C
ircu
it -
Fee
der
Average System Utilization
95%
58%69%
36%
0%10%20%30%40%50%60%70%80%90%
100%
Utah All PC exceptUtah
Pacif iCorp Peer Group
Per
cen
tag
e (%
)
5 D I S T R I B U T I O N
P A C I F I C O R P
System Characteristics, cont’d.O/H and U/G Outages per Circuit / Feeder
11.46
13.8412.76
7.70
-123456789
101112131415
Utah All PC exceptUtah
Pacif iCorp Peer Group
Ou
tag
es /
Cir
cuit
-Fee
der
O/H and U/G Outages/100 Route Miles
57.65
39.92
45.86 45.91
323436384042444648505254565860
Utah All PC exceptUtah
Pacif iCorp OthersOu
tag
es p
er 1
00 R
ou
te M
iles
O/H and U/G Outages per 1000 Customer
17.36
9.80
16.0418.39
-2468
101214161820
Utah All PC exceptUtah
Pacif iCorp Peer Group
Ou
tag
es /
1000
Cu
sto
mer
s
6 D I S T R I B U T I O N
P A C I F I C O R P
Outage Metrics
CAIDI (Duration)
100
121
108
84
59
69
79
89
99
109
119
129
Utah All PC exceptUtah
Pacif iCorp Peer Group
Min
ute
s / C
ust
om
er
SAIFI (Frequency)
1.32
1.90
1.02
2.60
-0.200.400.600.801.001.201.401.601.802.002.202.402.602.80
Utah All PC exceptUtah
Pacif iCorp Peer Group
Inte
rru
pti
on
s p
er Y
ear
per
C
ust
om
er
SAIDI (CAIDI x SAIFI)
205
85
260
160
020406080
100120140160180200220240260280300
Utah All PC exceptUtah
Pacif iCorp Peer Group
Min
ute
s / C
ust
om
er
MAIFI
0.50
2.09
0.29
0.62
-0.200.400.600.801.001.201.401.601.802.002.202.40
Utah All PC exceptUtah
Pacif iCorp Peer Group
Inte
rru
pti
on
s / C
ust
om
er
7 D I S T R I B U T I O N
P A C I F I C O R P
Merger Commitment Targets & Results
PacifiCorp States SAIDI Baselines & Targets
0
50
100
150
200
250
300
FY 1
995-
1999
Bas
elin
e
Upl
ifted
Bas
elin
e
Mer
ger T
arge
t
FY04
Act
ual
FY05
Act
ual
FY 1
995-
1999
Bas
elin
e
Upl
ifted
Bas
elin
e
Mer
ger T
arge
t
FY04
Act
ual
FY05
Act
ual
FY 1
995-
1999
Bas
elin
e
Upl
ifted
Bas
elin
e
Mer
ger T
arge
t
FY04
Act
ual
FY05
Act
ual
FY 1
995-
1999
Bas
elin
e
Upl
ifted
Bas
elin
e
Mer
ger T
arge
t
FY04
Act
ual
FY05
Act
ual
FY 1
995-
1999
Bas
elin
e
Upl
ifted
Bas
elin
e
Mer
ger T
arge
t
FY04
Act
ual
FY05
Act
ual
FY 1
995-
1999
Bas
elin
e
Upl
ifted
Bas
elin
e
Mer
ger T
arge
t
FY04
Act
ual
FY05
Act
ual
Underlying Extreme Events Excluding Approved Major Events
ID OR UT WA WY
89
241
217
104113
240
211
243
113
204
185
153
186
149
217
249
150
138 126
186
CA
178
277
147
191
247
118
67
168172
124
D I S T R I B U T I O N
P A C I F I C O R P
PA ConsultingBenchmarking Results
9 D I S T R I B U T I O N
P A C I F I C O R P
Entergy Services
TXU ED
CenterPoint
Exelon-ComEd
BG&E
DTE
Exelon-PECO PSE&G
EPCOR
WE EnergiesNWE-SD
SCE
PA Consulting – T&D Benchmarking Study 2005 (for Calendar 2004) Participants
KCPL
HydroOne
NWE-MT
Hydro Quebec
InternationalEskom
LG&E
BC Hydro
PHIPHI-PEPCO PHI-DelmarvaPHI-Altantic
Altalink
METC
ITC
OPPD
XCEL-MN (2)
XCEL-CO (2)
PacificorpNYSEG
Westar
RG&EATC
El Paso
NWE
IPL
10 D I S T R I B U T I O N
P A C I F I C O R P
PA Benchmarking Characteristics
PA Benchmarking Characteristics
Distribution Line
Characteristic: N= Median PacifiCorp Utah
Distribution Customer/Square Mile 35 86 11.8 19.9
kWH Transmitted /Total Customers 38 29,571 34,434 35,771
New Distribution Line Growth Rate 20 1.63% 1.60% 1.04%
% Commercial and Industrial Customers 34 11.70% 14.40% 11.14%
% Underground Distribution Circuit Miles 29 26.90% 24.68% 38%
Trees/Overhead Pole Mile 16 106 156 98
Trees/Overhead Distribution Circuit Mile 22 101 119 81
Average Wage Rate 25 29 33 33
Sparsity (Circuit Miles/100 Customers) 31 2.7 3.5 2.7
% New Miles Underground 21 68.60% 88.60% 55.6%
Streetlights/Circuit Mile 22 4.1 2.3 1.75
% Underground Concrete-encased Duct 21 13% 1% 0%
11 D I S T R I B U T I O N
P A C I F I C O R P
SAIDI: Overall Outage Duration
PC
PC
PC
12 D I S T R I B U T I O N
P A C I F I C O R P
SAIFI: Outage Frequency
PC
PC
PC
13 D I S T R I B U T I O N
P A C I F I C O R P
CAIDI: Outage Responsiveness
PC
PC
PC
D I S T R I B U T I O N
P A C I F I C O R P
Florida Power & LightBenchmarking Results
15 D I S T R I B U T I O N
P A C I F I C O R P
2004 SAIFI - Transmission, Substation, & Distribution(Including Major Events)
0.1
1
0.6
4
0.6
7
0.6
7 0.8
7
0.9
0
0.9
1
0.9
6
0.9
7
0.9
8
1.0
2
1.0
9
1.0
9
1.1
2
1.1
2
1.1
2
1.1
3
1.1
7
1.2
0 1.3
2
1.3
5
1.4
2
1.4
3
1.5
0
1.5
8
1.5
8
1.5
9
1.6
6
1.6
6
1.6
7
1.6
7 1.7
7 1.9
8 2.1
3 2.2
6
3.6
0
3.6
4
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
1236
8
1218
0
1012
5
1093
0
1400
3
1187
1
1227
3
1190
7
7999
1286
6
1298
2
1283
2
1400
2
7799
1096
0
1172
4
1298
1
1268
0
1229
0
1152
9
1077
5
1287
4
1138
4
1297
9
1122
4
1226
1
1080
9
9620
1121
2
1236
1
1294
8
1166
0
1116
7
1206
5
1092
5
1201
0
1224
2
PC
FPL Benchmark Results: Calendar 2004 w/ Major Events
2004 SU - Transmission, Substation, & Distribution(Including Major Events)
11.5
60.9
61.9
69.8
69.9
71.7
72.0
81.0
93.2
102.
0
104.
0
107.
7
109.
3
126.
8
144.
0
145.
1
158.
0
165.
3
172.
0
173.
0
180.
5
195.
7
203.
1
208.
7
223.
7
231.
7
250.
7
259.
0
259.
2
294.
6
301.
2
316.
8
341.
8
357.
6
497.
0
1216
.8
4684
.4
0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
1236
8
1227
3
1093
0
1187
1
1400
3
1286
6
1218
0
1096
0
1012
5
1268
0
7999
1298
2
7799
1226
1
1172
4
1080
9
1229
0
1138
4
1298
1
1400
2
1166
0
1077
5
1190
7
1287
4
1297
9
1294
8
1116
7
9620
1236
1
1206
5
1283
2
1092
5
1121
2
1152
9
1122
4
1224
2
1201
0
2004 CAIDI - Transmission, Substation, & Distribution(Including Major Events)
67.2
72.0
73.2
77.2
80.1
87.0
90.2
92.9
94.0
97.3
102.
0
104.
5
106.
1
107.
0
112.
5
115.
8
126.
6
129.
0
132.
0
138.
3
138.
7
138.
8
140.
2
144.
5
147.
0
149.
1
151.
0
155.
2
156.
0
159.
0
205.
8
211.
5 271.
5
275.
3
314.
0
334.
1
1301
.2
0
200
400
600
800
1000
1200
1400
1227
3
1096
0
1286
6
1187
1
1226
1
1268
0
1400
3
1093
0
1080
9
7799
1166
0
1236
8
1298
2
7999
1218
0
1138
4
1116
7
1172
4
1229
0
1206
5
1012
5
1294
8
1092
5
1077
5
1287
4
1297
9
1298
1
1236
1
9620
1400
2
1121
2
1190
7
1152
9
1283
2
1122
4
1224
2
1201
0
PC
PC
16 D I S T R I B U T I O N
P A C I F I C O R P
2004 CAIDI - Transmission, Substation, & Distribution(Excluding Major Events)
44.8
62.3 67
.0
68.2 72
.5
73.0
73.2
74.5
76.2
78.8
81.8
84.8
85.0
86.8
88.7
90.0
92.7
92.9
95.1 10
0.0
100.
9
101.
0
102.
0
105.
4
106.
3
107.
0
107.
6 124.
0
126.
0
126.
0
126.
6
128.
0
129.
0
132.
9
141.
0
146.
0
152.
0
155.
2
159.
0
194.
1
217.
0
0
50
100
150
200
250
1201
0
1227
3
1224
2
1297
9
1226
1
1096
0
1286
6
1187
1
1400
3
1121
2
1298
0
7799
1268
0
1080
9
1206
5
1166
0
1157
9
1093
0
1298
2
1138
4
1236
8
1218
0
9620
1294
8
1190
7
7999
1092
5
1298
1
1172
4
1229
0
1116
7
1012
5
1077
5
1118
4
1287
4
1283
2
1236
9
1236
1
1400
2
1152
9
1122
4
2004 SU - Transmission, Substation, & Distribution(Excluding Major Events)
11.1
51.9 58
.9
61.9
62.0
63.7
66.1 71
.7
73.0
73.1 78
.8
81.4
85.3
89.0 94
.0 101.
6
102.
8
104.
0
112.
8
118.
8
122.
2
122.
7
123.
4
126.
0
127.
1
130.
0
133.
6
139.
0
139.
3
142.
6
145.
4
146.
0 165.
2
168.
7
173.
0 191.
8 202.
3 215.
5
250.
7
259.
2
281.
0
0
50
100
150
200
250
300
1236
8
1227
3
1400
3
1093
0
1218
0
1187
1
1096
0
1286
6
1121
2
1201
0
1012
5
7799
1190
7
1268
0
1298
2
1297
9
1226
1
7999
1283
2
1166
0
1080
9
1118
4
9620
1298
1
1138
4
1172
4
1224
2
1236
9
1206
5
1077
5
1157
9
1229
0
1298
0
1294
8
1400
2
1287
4
1092
5
1152
9
1116
7
1236
1
1122
4
2004 SAIFI - Transmission, Substation, & Distribution(Excluding Major Events)
0.11
0.61
0.62 0.
67
0.77 0.80 0.83 0.85 0.87 0.
91
0.92
0.92
0.93 0.96
0.97
0.98
0.99 1.01 1.04
1.05 1.
09 1.11
1.11 1.
16 1.21 1.
27 1.29 1.32 1.
36 1.41
1.42 1.
49 1.57
1.57 1.60 1.63 1.
67
1.88
1.98 2.
02 2.08
0.0
0.5
1.0
1.5
2.0
2.5
1236
8
1218
0
1012
5
1093
0
1283
2
1190
7
1227
3
1187
1
1400
3
1096
0
1118
4
1236
9
1121
2
7799
7999
1286
6
1298
2
1298
1
1172
4
1268
0
1400
2
1077
5
1152
9
1229
0
9620
1138
4
1122
4
1166
0
1287
4
1080
9
1226
1
1297
9
1157
9
1206
5
1294
8
1201
0
1236
1
1092
5
1116
7
1298
0
1224
2
FPL Benchmark Results: Calendar 2004 w/out Major Events
PC
PC
PC
D I S T R I B U T I O N
P A C I F I C O R P
IEEEBenchmarking Results
18 D I S T R I B U T I O N
P A C I F I C O R P
IEEE Reliability Benchmark 105 Companies have responded at some time 2004 Survey
78 responded in 2004 56 provided details
40 were same as 2003 respondents
All Respondents 2004Quartile SAIDI IEEE SAIDI All SAIFI IEEE SAIFI All CAIDI IEEE CAIDI All
1 70.32 102.69 0.90 1.07 73.46 85.522 99.85 144.76 1.09 1.26 91.16 107.303 146.25 284.61 1.42 1.80 105.31 139.304 313.23 1113.20 3.66 4.73 472.81 472.81
PacifiCorp 172.89 315.73 1.68 2.25 102.66 140.26
19 D I S T R I B U T I O N
P A C I F I C O R P
Questions
20 D I S T R I B U T I O N
P A C I F I C O R P
Appendix
21 D I S T R I B U T I O N
P A C I F I C O R P
Outage Metrics by State
State
IEEE 1366-2001 CAIDI CAIFI SAIDI SAIFI MAIFI
Major Storm
defined
State-set Benchmark
s & Performanc
e Standards Comments
Alabama No Standards
Alaska x x Minimum for Voltage
Arizona No Standards
Arkansas x X x x x
Colorado x x X X x
Connecticut No Response
Delaware x x x Get Update
Florida x x X x x Trial Standards
Georgia No Standards
Hawaii No Standards
Illinois x x x x x x
Indiana x x x Utility set
Iowa x Get Update
Kansas x x x x x x
Kentucky x x x x x Utility set
22 D I S T R I B U T I O N
P A C I F I C O R P
State
IEEE 1366-2001 CAIDI CAIFI SAIDI SAIFI MAIFI
Major Storm defined
State-set Benchmarks
& Performance
Standards Comments
Louisiana x x x
Maine X x x x
Maryland X x x x x Utility set
Massachusetts X x x x x See DTE Website
Michigan Reporting
Minnesota x x Utility Specific
Mississippi No Response
Missouri x x x Utility set
Montana No Standards
Nebraska No Standards
Nevada x x x x
New Hampshire No Response
New Jersey No Response
New Mexico No Response
New York X x x x x x
Outage Metrics by State
23 D I S T R I B U T I O N
P A C I F I C O R P
Outage Metrics State
State
IEEE 1366-2001 CAIDI CAIFI SAIDI SAIFI MAIFI
Major Storm defined
State-set Benchmarks
& Performance
Standards Comments
North Carolina No Standards
North Dakota No Standards
Ohio x x x x
Oklahoma x Filings in July 2004
Pennsylvania X x x x x x
Rhode Island No Response
South Carolina No Response
South Dakota No Standards
Tennessee No Standards
Texas X x x
Vermont x x
Virginia X x x Utility set
Washington DC X x x x x
West Virginia No Standards
Wisconsin x x x
24 D I S T R I B U T I O N
P A C I F I C O R P
Average Retail Rates by State
25 D I S T R I B U T I O N
P A C I F I C O R P
Utah Power Rates vs. Western Utilities
