moving toward peak performance

Exhibition Hall at the Alliant Energy Center Madison, Wisconsin

UW-Madison

Wednesday, April 29, 2009

HUMAN RESOURCEDEVELOPMENT

OFFICE OF

www.ohrd.wisc.edu

7:00-8:00 am Check-In — Atrium

8:00-9:15 am Welcome and Keynote Presentation — Exhibit Hall A

9:30-10:45 am Featured Sessions — Mendota Rooms

11:00 am-12:15 pm Featured Sessions — Mendota Rooms

12:15-1:15 pm Lunch — Exhibit Hall A

1:15-2:30 pm Featured Sessions — Mendota Rooms

2:45-4:00 pm Featured Sessions — Mendota Rooms

4:00 pm Adjourn

19th A N N U A L

APRIL 29, 2009

Atrium

Hall D

Hall A

Welcome & Keynote

8:00-9:15 am

Lunch 12:15-1:15 pm

Hall C

Restrooms

Mendota Rooms 1 - 8

Restrooms Conference Check-In

and Information

Entrances to Exhibition Hall Alliant Energy Center

Hall B

Just Jump! Jumping from Mediocrity to Excellence Johnna Johnson It takes courage to Just Jump! out of your comfort zone and into the unknown. Whether out of an airplane or into a new career, Johnna Johnson will provide you with uncommon inspiration, education and tools for remarkable transformation, which result in the confidence and courage you need to Just Jump!

bio Johnna Johnson & Co. (www.johnnajohnson.com) inspires organizations, teams and individuals to Just Jump: From Mediocrity to Excel-lence. Throughout her keynotes, workshops and coaching, you will experience not only her energetic and interactive methods but most importantly, her essential elements of excellence: Ambition, Attitude & Action!

With over 15 years in the Training & Development industry, Johnna has worked extensively in both the private and government sectors along with numerous professional associations and individuals. Johnna has served as a Training Officer for the largest law enforcement agency in the state of Idaho, earned her way into the top 2% of an International Direct-Sales Company as a Sales Director and was an Instructor for the largest financial institution in the world!

In 2003, she compiled her experience, drive and passion and founded Johnna Johnson & Co., offering keynotes, workshops and coach-ing to inspire her audiences to raise the bar from mediocrity to excellence in all areas of their lives. Regardless of her audience, Johnna brings techniques and tools that can be used by every type of person, business, and profession with an exceptional return on investment to every member of her audience. This high-energy, excellence-driven, Idaho-native exudes genuine passion not only in what she deliv-ers, but also in those she teaches.

Whether she was receiving a college scholarship for her distinction of excellence, breaking numerous sales & performance records or starting her own companies, Johnna certainly has first-hand experience and know-how when it comes to taking courageous action and jumping! With an impressive success rate and being an expert in her field, thousands have sought out Johnna’s expertise to assist them with personal, professional and organizational excellence including colleagues, executives, military leaders and Fortune 500 companies.

In addition, Johnna received her Bachelor’s Degree in General Communication with an emphasis in Training & Development from Boise State University, where she also teaches as Adjunct Faculty. She possesses a variety of additional certifications that are a result of her commitment to continuing education and on-going professional development. Her articles have been featured in journals, forums and columns around the world, her message has been broadcast on radio waves from California to New York and she has authored two books, “Just Jump!” (Trieste Publishing House, 2008) and “Discover Your Inner Strength” (Insight Publishing, 2009).

She celebrates life, with the two most important men in her life, husband, Brad and son, Tyler in Boise, Idaho where she enjoys every-thing creative (except cooking and exercising–read her book for the great details!) and most importantly lays claim to two household titles “Chess Queen” and “Scrabble Champ”!

Mendota 1 Mendota 2 Mendota 3

9:30-10:45 am Marketing for the Non-Marketing Professional

Heidi Zoerb

Empower Your Life Through Fitness

Christine M. Fenner

Maximizing Your University Benefits

Package

Megan Jeffers

11:00 am-12:15 pm

Web 2.0: Wikis, Blogs and Other Rising

Technologies

Carolyn Daughtry Krill

How to Eat Right, But Not Too Much

Deborah Roussos

Your Roadmap to Retirement Planning

Julie Gau

1:15-2:30 pm

Web 2.0: Wikis, Blogs and Other Rising

Technologies

Carolyn Daughtry Krill

Fitting Exercise Into Your Workday

Diane Scherschel

Maximizing Your University Benefits

Package

Megan Jeffers

2:45-4:00 pm Microsoft Office 2007—

New Features

Cliff Cunningham

Maximize Your Comfort and Minimize Your

Office Ergonomic Risks

Christa Hoyt

Your Roadmap to Retirement Planning

Julie Gau

Mendota 4 Mendota 5 Mendota 6-7 Mendota 8

Leadership as a Verb: What Does it Mean to

Be a Leader?

Don Schutt

Managing Emotions in Emotional Situations

Marni Bekkedal

Managing Yourself During Times of

Change

Johnna Johnson

Presentation Basics

Kay Lawrence & Ralph Schwartz

Catalyzing Creativity and Innovation in Your

Organization

Harry Webne-Behrman

Managing Emotions in Emotional Situations

Marni Bekkedal

The Power of Congruency

Sherry Ray

Project Management Secrets for Managing

Time and Getting Important Things Done

George Watson

Lead Your SHIP: Discover the

Leader in You

Jim Gray & Christine Ray

I Lost My Motivation. Please Return to its

Rightful Owner.

Dawn Rekoske

The Power of Congruency

Sherry Ray

The Art of Small Talk

Anne Mancl

I Lost My Motivation. Please Return to its

Rightful Owner.

Dawn Rekoske

Letting Go of Stress: Coping with Change at

the Worksite

Kimberly Hein-Beardsley

Exceptional Customer Service: It’s NOT a

Goofy Idea!

James Schneider

9:30-10:45 am Empower Your Life Through Fitness Christine M. Fenner, JD, CEBS, Strategie HR & Wellness, LLC Exercise is more than just a way to help you lose weight and improve the way you look. Fitness helps you discover your true self, empowering you to be a better parent, spouse, and coworker. Learn how exercise can help you fulfill your personal and professional goals.

Leadership as a Verb: What Does it Mean to be a Leader? Don Schutt, Office of Human Resource Development, UW-Madison By defining leadership as “the ability to mobilize self and others toward a common goal for the good of society,” we are able to focus our attention on a few critical areas that are important when leading. These three areas — self-understanding, developing positive relationships with others, and creating healthy organizations — will be at the center of this interactive session.

Managing Emotions in Emotional Situations Marni Bekkedal, Two Steps Forward, LLC Difficult and angry people create conflict in the workplace and can be obstacles to completing our necessary work. Through discussion and interactive activities you will learn about brain mechanisms that underlie these behaviors, as well as approaches for helping you to manage them. You will leave with tools to develop personalized strategies to avoid con-flict when possible, handle difficult situations when they occur, and re-cover from conflicts. Learn strategies to accomplish what you need in the workplace given the many personalities that coexist there.

Managing Yourself During Times of Change Johnna Johnson, Johnna Johnson & Co. We are experiencing daily doses of change in every aspect of our profes-sions. Organizations are downsizing, reorganizing and merging. As our lives, circumstances and organizations are forced to change, so are we. We are asked to learn new skills, take on more responsibility, work longer hours and more. Many of these changes we do not want and would not have chosen ourselves. We often view change as out of our control and we feel unprepared, unwilling and often unable to make the change. If you want to be successful though, you must learn how to manage yourself during times of change. This session will uncover the four phases of change and reveal the thoughts, feelings and behaviors that are exhibited in each of the phases. Participants will identify incredible strategies and ask themselves powerful questions to move through the phases and ultimately be fully committed to change in all aspects of their lives!

Marketing for the Non-Marketing Professional Heidi Zoerb, College of Agriculture & Life Sciences, UW-Madison What do you do when a colleague asks you to 'get the word out' about a program, course, service, or event? This session will help you identify the right marketing tool for the job. Discover how to write copy that targets your audience, understand the difference between features and benefits, and learn how to efficiently create messages to promote your programs.

Maximizing Your University Benefits Package Megan Jeffers, Office of Human Resources, UW-Madison Are you getting the most out of the various benefits available to you through your employment? Do you carry health, dental, vision, disability, or life insurance? Have your benefits kept up with the changes in your life? Learn how to integrate your benefit plans to your advantage and potentially reduce your taxable income at the same time. Discover how to lower out-of-pocket costs for health-related services. Find out the value of your sick leave and how it can work for you before and after retirement.

Presentation Basics Kay Lawrence, Wisconsin Department of Public Instruction Ralph Schwartz, Wisconsin Department of Natural Resources Does your stomach do flip-flops every time you need to make a presenta-tion to a large or small group? Are you unsure when to use PowerPoint and how much information to put on each slide? Do your knees start to shake as you deliver the presentation? If you answered yes to any of these questions, take advantage of this session to learn some basic tech-niques to alleviate some of your anxiety. You’ll be introduced to effective presentation tips in three key areas: 1) Preparing your presentation; 2) Effective delivery techniques and; 3) Connecting with your audience. 11:00-12:15 pm Catalyzing Creativity and Innovation in Your Organization Harry Webne-Behrman, Office of Human Resource Development, UW-Madison One of the challenges we face in our current work environment is main-taining energy to do the creative thinking that allows us to innovate and respond to the major issues we face. Our customers demand new solu-tions to complex problems, our technology requires us to engage with one another 24/7 in new ways, and our re-engineered jobs demand that we ‘work smart’ with fewer resources. One of the keys to responding effec-tively to such conditions is to facilitate creative thinking within an environ-ment that supports fresh approaches and structures, one that facilitates the communication of new ideas throughout the organization so everyone benefits. This session will engage participants in an exploration of the opportunities for creativity and innovation in their organizations, building upon our real spheres of influence to leverage meaningful change. Participants will be able to try out new ideas and have a support system for implementing them beyond the conference. Come! Learn! Play! Apply!

How to Eat Right, But Not Too Much Deborah Roussos, MS, RD, CD, Group Health Cooperative of South Central Wisconsin Learn the latest about how to eat as well as you can, as often as you can, for the 21st century. Also get tips on how to eat less, naturally.

(continued)

11:00-12:15 pm (continued) Managing Emotions in Emotional Situations Marni Bekkedal, Two Steps Forward, LLC Difficult and angry people create conflict in the workplace and can be obstacles to completing our necessary work. Through discussion and interactive activities you will learn about brain mechanisms that underlie these behaviors, as well as approaches for helping you to manage them. You will leave with tools to develop personalized strategies to avoid con-flict when possible, handle difficult situations when they occur, and re-cover from conflicts. Learn strategies to accomplish what you need in the workplace given the many personalities that coexist there. The Power of Congruency Sherry Ray, Employee Assistance Office, UW-Madison Do your values line up with how you behave and what choices you make? Or do you find yourself making life decisions based upon other people’s expectations of you? Come and learn about the power of congruency and how it can increase your energy and enhance your resiliency. Join us in a thought provoking discussion about congruent living and participate in exercises that will help you clarify your values. Explore potential changes in your approach to home or work life that will support a value driven, congruent life style. Project Management Secrets for Managing Time and Getting Important Things Done George Watson, Office of Quality Improvement, UW-Madison Are you looking for ideas to manage your time and accomplish the things you think are important? This session will focus on five secrets of project management that really work. (OK, in reality they aren't really secrets, but if you are not using them, they might as well be secrets.) During this session you will have an opportunity to learn and begin applying these secrets to help you manage your time and get the results you want. Web 2.0: Wikis, Blogs and Other Rising Technologies Carolyn Daughtry Krill, Division of Information Technology (DoIT), UW-Madison Learn about technologies that are being used to facilitate communication across the Internet. Perhaps you have heard of Web 2.0 or some of these technologies, but have no idea what they mean for you or your work? Through this session we will: take a look at Wikis, Blogs, and other rising web technologies; provide an overview of how they allow collaboration with virtually anyone in the world; and, share tips and resources for ex-ploring these services yourself. Your Roadmap to Retirement Planning Julie Gau, Office of Human Resources, UW-Madison Are you on track? With careful planning and informed choices your road to retirement from the State will be smoother. We’ll provide tools and solid tips to show what important steps you need to take throughout your ca-reer. Learn how your retirement benefit is calculated using the formula and money purchase methods. We’ll show how sick leave is converted to pay for health insurance, how the value of your life insurance is deter-mined, and what your options are for keeping other benefit plans. Learn what you can do today to better plan for your tomorrow.

1:15-2:30 pm The Art of Small Talk Anne Mancl, Verve Learning Services Just because it is “small” doesn’t mean it can’t have a big impact on your personal and career advancement. Learning to make small talk can im-pact your success because it can shape how others perceive your intelli-gence and confidence. Today’s job market not only requires you to be good at what you do, but also be able to communicate well with subordi-nates and authority and possess the vital skills to move towards the next level within your career track. Learn strategies for starting, maintaining etiquette in, and sustaining informal and formal conversations.

Fitting Exercise Into Your Work Day Diane Scherschel, Unity Health Insurance and UW Health Many of us are at work for a minimum of eight hours each day, five days a week. Many of our jobs are becoming increasingly sedentary and we find ourselves sitting all day long. Join in this presentation and explore why we should add exercise into the workday and how to do it.

I Lost My Motivation. Please Return to its Rightful Owner. Dawn Rekoske, Wisconsin Union, UW-Madison Haven’t we all experienced work-related funks? Most jobs come with a reasonable amount of stress and frustration. We cope. But occasionally those feelings trigger a downward spiral where we tumble into a dismal abyss. It’s not easy to ward off a funk, or to pull ourselves up by the boot-straps once one has set in. This session will explore three key sources for motivation and how to tap into them during stressful times. You can be the team member, professional and person you want to be when you learn where and how to rediscover your resolve.

Lead Your SHIP: Discover the Leader in You Jim Gray, Office of Human Resource Development, UW-Madison Christine Ray, Office of Human Resource Development, UW-Madison Successful organizations do not restrict leader behaviors to those in for-mal management and supervisory positions. They draw on the skills and talents of everyone, regardless of role or function. Each person has leader qualities that could be an asset to the organization. In a tight econ-omy, it becomes increasingly necessary for everyone to accept responsi-bility for the success of their team or workgroups. This informative and participative session will challenge some traditional perceptions and mindsets about leadership and present strategies for you to discover and leverage your inner leader.

Maximizing Your University Benefits Package Megan Jeffers, Office of Human Resources, UW-Madison Are you getting the most out of the various benefits available to you through your employment? Do you carry health, dental, vision, disability, or life insurance? Have your benefits kept up with the changes in your life? Learn how to integrate your benefit plans to your advantage and potentially reduce your taxable income at the same time. Discover how to lower out-of-pocket costs for health-related services. Find out the value of your sick leave and how it can work for you before and after retirement.

(continued)

1:15-2:30 pm (continued) The Power of Congruency Sherry Ray, Employee Assistance Office, UW-Madison Do your values line up with how you behave and what choices you make? Or do you find yourself making life decisions based upon other people’s expectations of you? Come and learn about the power of congruency and how it can increase your energy and enhance your resiliency. Join us in a thought provoking discussion about congruent living and participate in exercises that will help you clarify your values. Explore potential changes in your approach to home or work life that will support a value driven, congruent life style.

Web 2.0: Wikis, Blogs and Other Rising Technologies Carolyn Daughtry Krill, Division of Information Technology (DoIT), UW-Madison Learn about technologies that are being used to facilitate communication across the Internet. Perhaps you have heard of Web 2.0 or some of these technologies, but have no idea what they mean for you or your work? Through this session we will: take a look at Wikis, Blogs, and other rising web technologies; provide an overview of how they allow collaboration with virtually anyone in the world; and, share tips and resources for ex-ploring these services yourself. 2:45-4:00 pm Exceptional Customer Service: It's NOT a Goofy Idea! James Schneider, Blue Chip Training and Marketing When thinking about customer service, companies like Disney, Southwest Airlines, Nordstrom and Lands' End quickly come to mind. What are they doing and how can we adapt their lessons to our everyday situations? Plus we will place a special focus on the value of delivering exceptional customer service to our forgotten customers, the people we work with and come in contact with on a daily basis.

I Lost My Motivation. Please Return to its Rightful Owner. Dawn Rekoske, Wisconsin Union, UW-Madison Haven’t we all experienced work-related funks? Most jobs come with a reasonable amount of stress and frustration. We cope. But occasionally those feelings trigger a downward spiral where we tumble into a dismal abyss. It’s not easy to ward off a funk, or to pull ourselves up by the boot-straps once one has set in. This session will explore three key sources for motivation and how to tap into them during stressful times. You can be the team member, professional and person you want to be when you learn where and how to rediscover your resolve.

Letting Go of Stress: Coping With Change at the Worksite Kimberly Hein-Beardsley, Unity Health Insurance and UW Medical Foundation Have recent economic headlines been causing you stress? If so, join us for an interactive session where you'll learn to: -recognize when your stress level is building, -know the impact of short and long term stress on your well-being, and -learn some ways to deal with your stressors more effectively.

Maximize Your Comfort and Minimize Your Office Ergonomic Risks Christa Hoyt, Dean Health Systems Do you spend the majority of most days in an office, at a desk, in front of a computer, on a telephone, or doing some type of sedentary work? Well, don’t you deserve to be comfortable while you are there? Do you realize you could be hurting your body by not understanding ergonomic risks? Come learn about stretches that should be performed before, during, and after the workday. Understand what a proper work station set-up looks like and review solutions to the most common problems with work station designs. Finally, gain valuable tips on proper body mechanics during lifting, pushing, pulling, and sitting, and minimize your office ergonomic risks.

Microsoft Office 2007 — New Features Cliff Cunningham, Division of Information Technology (DoIT), UW-Madison In this overview of Microsoft Office 2007, you will be introduced to some of the new features and interfaces in Word, Excel and PowerPoint. You’ll see demonstrations of new or improved features and learn about com-patibility challenges with earlier versions of the software.

Your Roadmap to Retirement Planning Julie Gau, Office of Human Resources, UW-Madison Are you on track? With careful planning and informed choices your road to retirement from the State will be smoother. We’ll provide tools and solid tips to show what important steps you need to take throughout your ca-reer. Learn how your retirement benefit is calculated using the formula and money purchase methods. We’ll show how sick leave is converted to pay for health insurance, how the value of your life insurance is deter-mined, and what your options are for keeping other benefit plans. Learn what you can do today to better plan for your tomorrow.

Marni Y.V. Bekkedal Marni Bekkedal is a Ph.D. neuroscientist with expertise in brain chemistry and the processing of emotions. She has over eight years teaching experience at the college level as well as providing workshops emphasizing the importance of the brain in emotions, stress management, and control of our behaviors. She spent five years as the deputy director of a neurobehavioral toxicology laboratory and currently manages an environmental health program for the state of Wisconsin. She holds an adjunct faculty position in the University of Wisconsin School of Medicine, and volunteers as Vice Chair on the Board of Directors for Community Coordinated Child Care. As Vice President for Two Steps Forward, LLC, she provides workshops with science-based solutions for improving human interactions and performance.

Cliff Cunningham Cliff Cunningham has been a software trainer and support specialist for 17 years. He graduated from Purdue University in 1993, and has worked in the academic, health care and manufacturing industries. He and his wife have lived in Madison for 10 years. And, they spend most of their free time doting over their awesome seven-year old daughter!

Carolyn Daughtry Krill Carolyn Daughtry Krill is a Technology Instructor and Consultant with the UW-Madison Division of Information Technology (DoIT), Professional Technical Education group. Carolyn teaches and develops courses for various software and technology and develops online training products with her group's eLearn-ing Development team. The technology topics Carolyn teaches at DoIT in-clude the Adobe Creative Suite graphics programs, Microsoft Office products, and web design and wiki development.

Christine M. Fenner Christine Fenner is an HR & Wellness consultant, as well as a certified per-sonal trainer and group fitness instructor. Christine began working in the wellness field when she was a benefits manager and was asked to develop a wellness program in order to control health care costs. Overweight and out of shape, Christine knew that she needed to improve her own wellness in order to be a role model for others. As a result, she joined a gym and discovered a love of fitness. She started her company, Strategie HR & Wellness, LLC to help employers control health care costs and improve productivity, while helping employees achieve greatness through wellness as a way to develop a healthy mind and body. Today, Christine helps employers inspire their em-ployees to improve their health through the development of results-oriented wellness programs. Visit her website at www.strategiehrwellness.com or email her at Christine@strategiehrwellness.com.

Julie Gau Julie Gau is a Benefit Specialist in the UW-Madison Office of Human Re-sources Employee Services. In her current position, she counsels employees on benefits and retirement. In addition to her counseling responsibilities, she conducts workshops on a variety of benefit subjects. Julie has been with the University for six years and previously worked for the Department of Em-ployee Trust Funds.

Kimberly Hein-Beardsley Kimberly Hein-Beardsley, MS, LMFT, is a Quality Care Coordinator with Unity Health Insurance and the UW Medical Foundation. She has a Bachelor’s degree from Coe College in Cedar Rapids, IA with a double-major in Psychol-ogy and Spanish, and a Master’s degree in Marriage and Family Therapy from Edgewood College in Madison, WI. She is a licensed marriage and family therapist and also a life coach. At Unity, she focuses on behavioral health initiatives, which include depression, anxiety and stress, attention-deficit/hyperactivity disorder, alcohol or other drug abuse, and health coaching.

Jim Gray Jim Gray is a Training Officer in the Office of Human Resource Development, UW-Madison. His role includes providing training and development support to the Administrative Process Redesign Project and other campus initiatives. He also is the Program Manager for Fully Prepared to Lead, which is a campus-wide comprehensive leadership development program. He has over 25 years of experience helping organizational leaders under-stand, value, and leverage the skills and talents of employees. He has con-sulted with organizations and groups from the public, private, and not-for-profit sectors in the areas of organization development, leadership, team develop-ment, change management, strategic planning, and workforce diversity.

Christa Hoyt Christa Hoyt started her career as a Certified Occupational Therapy Assistant working in inpatient rehabilitation. After about four years, she returned to school and received her bachelors degree in Occupational Therapy from UW-Milwaukee. After working in inpatient and outpatient for All Saints Healthcare in Racine, WI, Christa moved to Lake Mills, WI and started working for Dean Health Systems. Christa’s current role is Program Specialist for Industrial Rehabilitation. Her main focus is helping the injured worker return to work. In that role, she also conducts Work Station Assessments for outside companies and delivers presentations on Proper Body Mechanics and Workstation Set-up. She works with other employees at Dean to set up pre-employment ex-aminations for outside companies. Christa is dedicated to informing all work-ers about safe work habits so that we can all lead healthier and happier lives.

Megan Jeffers Megan Jeffers is a Benefit Specialist in the UW-Madison Office of Human Resources Employee Services. In her current position, she counsels employ-ees on benefits and retirement. In addition to her counseling responsibilities, she conducts workshops on a variety of benefit subjects. Megan has been with the University for six years and previously worked for the Department of Employee Trust Funds.

Kay Lawrence Kay Lawrence has been the Training Coordinator and Employee Assistance Program Director at the Department of Public Instruction since July of 1999. Kay has a Certificate of Training from UW-Milwaukee and a Master's Degree in Public Administration from the University of Iowa. Kay develops and facili-tates sessions on various topics, including basic and advanced presentation skills.

Anne Mancl Anne Mancl has been an instructor in academic and corporate settings for more than 15 years. Anne has authored book chapters and research articles related to adult education, organizational development and interpersonal communication. Anne is owner of Verve Learning Services and is currently an adjunct instructor at UW-Whitewater in the Communication Department. She has a B.A. in English and Speech Communication, a B.S. in Education and a M.S. in Organizational Communication. Anne lives in Stoughton with her husband Dave and their three children.

Christine Ray Christine Ray is a training officer with the UW-Madison Office of Human Re-source Development. In this role, Christine is accountable for conference and special event coordination, as well as design and delivery of training presenta-tions. Prior to joining UW-Madison, Christine worked as a manager of em-ployee development for a private company and has been in the training field for more than 12 years.

Sherry Ray Sherry Ray joined the staff of the UW-Madison Employee Assistance Office in January 2009. Previously, she had worked in the private sector for 10 years as an Employee Assistance Consultant. In that position she counseled indi-viduals and facilitated workshops for both employees and leaders. These workshops centered around effective communication and conflict manage-ment. Her responsibilities in the Employee Assistance Office include consult-ing with employees and leaders regarding personal and work-related issues, as well as presenting workshops. Her BA is from North Texas State University and her MSE is from University of Wisconsin Oshkosh. Sherry is a Licensed Clinical Social Worker in the State of Wisconsin and certified as a Substance Abuse Professional.

Dawn Rekoske Dawn Rekoske, M.S.S.W., is a training officer at the Wisconsin Union, UW-Madison. She designs, facilitates and evaluates professional and student development for Union staff and is involved in process improvement both at the Union and across campus. Prior to coming to UW-Madison in 2007, she was an international trainer and manager in the human services industry for 22 years. Both her bachelor’s and master’s degrees are in social work.

Deborah Roussos Deborah Roussos, MS, RD, CD has been a registered dietitian for over 30 years. She works for GHCSCW-HMO counseling members on how to improve their health with practical ideas for making successful lifestyle changes. She has been presenting nutrition classes and talks throughout her career. Deb continues her call-in program with WISC, the CBS affiliate in Madison after 15 years.

Diane Scherschel Diane Scherschel works in the Employee Wellness departments for Unity Health Insurance and UW Health. Diane specializes in assisting people make healthy lifestyle changes. She has taught exercise classes for over 20 years and is a certified wellness coach.

James Schneider James Schneider of Blue Chip Training & Marketing combines a business background with extensive theatre experience to provide presentations that are practical, memorable and 'just plain fun'. His personal belief is that "Excellence is not achieved by doing exceptional things but by doing small things exceptionally well." Over the past 25 years he has helped individuals become more productive and personally satisfied by sharing common sense ideas with hundreds of audiences throughout the United States and Canada. Additional information is available online at www.bluechiptraining.com.

Don Schutt Dr. Don Schutt is the Director of Human Resource Development in the Office of Human Resources at the University of Wisconsin-Madison where he man-ages the development and delivery of centralized professional and career development workshops for over 18,000 employees. Previously, Don worked as a career development specialist at the Center on Education and Work in the School of Education at UW-Madison. In the last ten years, he has pre-sented over 300 workshops focusing on a variety of topics including leader-ship development, management strategies, employee relations, and profes-sional and career development concepts. In addition, he has written four books focusing on creating and implementing career development systems in organizations. Don is a Licensed Professional Counselor in the state of Wis-consin as well as a National Certified Counselor and a Master Career Devel-opment Professional. His educational background includes a Ph.D. and M.A. in Counselor Education from the University of Iowa, and a B.A. in Journalism and Economics from UW-Madison.

Ralph Schwartz Ralph has held the position of DNR Training Director since July of 1999. He holds a BS degree in Special Education from UW-Oshkosh. He also holds the Advanced Toastmaster Bronze designation. Ralph has been a teacher, super-visor, semi-professional singer, insurance sales agent, program director, budget and career counselor, complaint handler and facilitator/negotiator.

George Watson George Watson is an Internal Consultant in the Office of Quality Improvement at UW-Madison. His roles include strategic planning, process improvement, and project management consulting and training to improve the effectiveness and efficiency of campus services and programs. George's experience in-cludes a variety of management, instructional, and consulting roles in educa-tion, human resources and information technology in the public and private sector. He holds a doctorate in Human Resource Education, a master's in Business Systems, and is certified as a Project Management Professional from the Project Management Institute. George and his wife (Sunny) lived in Alaska for 16 years, so he has a number of "Alaskan Stories" to share. As an avid bicyclist, George looks forward to his bicycle commute as a great way to start and end his day.

Harry Webne-Behrman Harry Webne-Behrman is a Training Officer with UW-Madison's Office of Human Resource Development. In that capacity, he coordinates professional development programs for campus managers and supervisors, and partici-pates as an instructor in courses on conflict management, communication skills, facilitation skills, managerial mediation and other areas. Along with his wife, Lisa Webne-Behrman, he has served as Senior Partner of a private consulting and mediation firm, Collaborative Initiative, Inc., since 1991. Harry has worked with hundreds of businesses, schools, community groups and public agencies, and he maintains tremendous enthusiasm about the impor-tance of learning to work collaboratively to build positive work environments. In November 2006, Harry received the Wisconsin Association of Mediators Distinguished Service Award in recognition of his extensive contributions to the field.

Heidi Zoerb Heidi Zoerb is an academic planner for the College of Agricultural and Life Sciences at the University of Wisconsin-Madison. In this role, she works with the college's leaders, stakeholders, legislators, state agencies and campus administration to support research and teaching in the areas of food, health, energy and the environment. Zoerb came to the College from the UW-Madison Division of Continuing Studies, where she served as Director of Marketing and Communications. Before that she was a senior director for marketing and research at the Wisconsin Alumni Association.