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UNCLASSIFIED
This document has been reviewed by a Y-12
DC/UCNI-RO and has been determined to
be UNCLASSIFIED and contains no UCNI.
This review does not constitute clearance for
public release.
Name:
Date:
CNS Lessons Learned Program
Brian Andrews
Feedback and Improvement Manager
Consolidated Nuclear Security, LLC
Amanda Crumby
10/22/2015
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Lessons Learned Team FI&S
Sharon Chamblee
Olvin ‘OJ’ Jackson
ES&H
Mark Haskew
Engineering
Kim Fee
Projects
Eugene Harmon
Operations
Gina Nelson
Construction
Lynn Roddy
Training
Paul Maples
Pantex Performance Assurance
Lauri Minton
Y-12 Performance Assurance
Susan Gilliam
Black Belts
Bob Powell
Mea Reeves
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268 Years of Site Experience
Sponsor: Nancy Johnson
Champion: Brian Andrews
Seated: Roddy, Haskew, Jackson; Insert: Minton; Standing: Gilliam, Chamblee, Reeves, HarmonL to R
Lessons Learned – Major Change Summary
Process/Procedure• ~60% reduction in size, greatly simplified and streamlined
• Merged seven forms into one• Simplified language
• Reduced haste• DC process, simplified submission• Lessons Learned Program will complete TIO requirements for lessons to be shared with DOE
• Eliminated the Coordinators Role
System• PerformanceTrack/SharePoint platform
• Individual preferences and distribution
• Easy forwarding of Lessons to others
• Feedback integrated (eliminating a form)
• Strong search
• No more: Log-In or Time-Out Message
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Before this system we received ~20 feedback forms per year from 2 customers.Now with this easy method of feedback we receive 100+ per year from 50+ customers.
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Disclaimer
This work of authorship and those incorporated herein were prepared by Consolidated Nuclear Security, LLC (CNS) as accounts of work sponsored by an agency of the United States Government under contract
DE‑NA0001942. Neither the United States Government nor any agency thereof, nor CNS, nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the
accuracy, completeness, use made, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial
product, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or any
agency or contractor thereof, or by CNS. The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government or any agency or contractor thereof, or by
CNS.
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