Vacancies and the impact on service deliverySocial development sector

February 2012

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Reputation promise/mission

The Auditor-General of South Africa has a constitutional mandate and, as the Supreme Audit Institution (SAI) of South Africa, it exists to strengthen our country’s democracy by enabling oversight, accountability and governance in the public sector through auditing, thereby building public confidence.

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Overall vacancies

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Social development sectorVacancies per province

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Social development sectorVacancies per programme

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Social development sectorVacancy analysis for programme 1

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Social development sectorVacancies per critical occupation

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Social development sectorCritical occupation vacancies per province

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Social development sectorVacancies and the impact on service delivery

There is sufficient social service professionals available to communities in the provinces as most of the provinces have a vacancy rate of more than 10% in the social service programmes within the departments.

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Social development sectorOther factors impacting on service delivery

• Departments don’t have proper measures in place to monitor NPO’s regarding expenditure incurred and progress made on service delivery

• Departments don’t have proper measures in place to monitor the actual service delivery of NPO’s regarding care and service to older persons, child care and protection services as well as have a community based for HIV/AIDS

• Inadequate office space

• Financial constrains to implement organisational structures.