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The Benefits of Loss Prevention: Fact vs. Fiction
Frank Johns
Chairman
The Loss Prevention Foundation
Gene Smith
President
The Loss Prevention Foundation
Agenda
LPF – History & Mission
Why LP certification?
Testimonials
Preferred requirements & tuition
reimbursement
Fact vs. Fiction
History of LPFFounded in November 2006 and formed as a
Not for profit 501 c (6)
Governed by board of directors
Bylaws/Committees/External Audit
Our MISSION:To advance the profession by providing relevant, convenient and challenging educational resources.
We support this mission in four ways:1. Certification programs – LPQ & LPC2. Membership & Networking3. College & University Awareness4. Military Transition
Board of Directors
Foundation Partners
®
Committees Academic
Certification
Content Review
Continued Education
Coursework – LPQ & LPC
Exam Question Development
Exam
Membership
Military Transition
Requirements & Exemptions
Scholarship
Special Projects
Why do we need Certification?
Who has certifications?
Candidate selection tool
True “professions” have “industry specific”certification.
Education standards improve image
Hundreds of certifications○ 300 + professional associations
Professions with Certifications
What is the difference?
Companies That Prefer LPQ or LPC
A.C. MooreAT & TAutoZoneBig LotsBest BuyBrookstoneCabela’sColumbia SportswearCracker BarrelCPI CorpCVSDick’s Sporting GoodsDollar GeneralDonna KareneBayGabriel BrothersHarris Teeter
Hollywood Ent.Home DepotJ. C. Penney’sLowesLumber LiquidatorsLuxottica RetailMattress FirmMichaelsNikeOffice DepotRite AidSports AuthorityStaplesSterling JewelersUS Coast Guard Exchange WalgreensWal-Mart And Growing…
What LPC certified professionals are saying about the course!
“Having been involved with the Loss Prevention Foundation since the beginning, I cannot adequately express to you the amount of due diligence, research, effort and time that has been spent in putting together the two certifications that The Loss Prevention Foundation has to offer both the beginners and the veterans within our industry. There is a wealth of information offered for everyone in both certifications. The goal for The Loss Prevention Foundation is to both raise the bar and enhance this great industry called Loss Prevention. The foundation and the certifications that it has produced has not only met but has far exceeded my expectations! These certifications are a MUST for anyone looking to enter our industry or seeking career advancement within our industry. This is without a doubt one of the best investments you will ever make in yourself!”
Tim ShipmanDirector of Corporate Investigations and Crisis Management Delhaize America
"In order for me to effectively determine what value the LPC course and subsequent certification would bring to the Loss Prevention industry, I felt I had to go through the course myself. I was so amazed with the level of detail by which this program addresses LP; I actually added the LPC designation as a 'preferred educational achievement' on all Loss Prevention job descriptions and had it approved for tuition assistance!"
David E. George, CFI, LPCVice President, Asset ProtectionHarris Teeter Supermarkets, Inc.
“The LPC certification is right on target in addressing the body of knowledge needed in our industry. This course is well developed and is a value for Loss Prevention Professional at all levels. Whether the new Loss Prevention specialist or the seasoned veteran, the course work offers industry specific information that is needed to be successful in today's Loss Prevention arena. The LPC course is a must for all Loss Prevention management teams”.
Mark Gaudette, CPP, LPCDirector of Loss PreventionBig Y Foods, Inc.Big Y Foods, Inc.
“The LPC course materials covered were highly in-depth and have the ability to educate even the most seasoned loss prevention professional. A true LP professional has already accepted that they do not have all the answers and must continuously reeducate themselves to stay on top of what impacts their business and the profession as a whole. The course helps refresh your mind as well as expose you to the challenges others face in our line of work as there are many facets of an LP professional’s daily responsibilities. Complacency is a career killer and the LPC course and recertification requirements should help most stay current. I have already recommended the program to several other LP professionals.”
Walter Mulhall, LPCDirector of Loss Prevention/Assets Protection/Corporate Taco Bell
“Let there be no mistake, this program is not a weekend exercise, but a journey of commitment to education. For those dedicated to this profession I think the certification process reaffirms LP knowledge and enlightens one to areas where less familiar. Most importantly, in the end I felt part of something larger and like other professions where standards are certified.”
Wayne McBrian, LPC Director of Loss Prevention Brookstone Stores
“The LPC course was well constructed and delivered. The ability to sign on to the course from the road made it easier to keep upwith the learning. I am ready to begin my 29th year of retail LPleadership, and the LPC helped me benchmark my skills against the best in class to ensure I am providing my company and team members what they deserve by my leadership and knowledge. LPQ/LPC was added to our tuition reimbursement program in HR, which was personally fulfilling as it validated the effort and time I spent learning the materials, and it also helps others who will be continuing their education. One of the absolute highlights was after the word filtered out to our field team that I had successfully completed the LPC program, I received several phone calls and notes describing the motivation this gave them to continue their own learning after seeing a corporate leader model the way.”
William Napier, LPCSenior Manager Corporate Asset Protection Cabela’s
The LPC Course (six modules ‐ 31 sections)Module 1 ‐ Leadership Principles
People LeadershipEthical StandardsPersonal DevelopmentBuilding & Leveraging Partnerships Specialty Management
Module 2 ‐ Business PrinciplesBuilding an Effective ProgramFinancial Analysis & Accounting Building Operating Plans Managing Vendor ResourcesProtection of Critical Data & PrivacyDealing with Labor UnionsPrinciples of Regulatory Guidelines
Module 3 ‐ LP Operations Building an LP Program InvestigationsData AnalysisOperational and Shrink Controls Organized Retail CrimePharmacyAdvanced Interviewing Techniques
Module 4 – Safety & Risk Management
Safety ManagementRisk Management
Module 5 – Crisis Management
PreparednessResponseBusiness Continuity & Crisis RecoveryAfter Action ReviewResources / Relationships
Module 6 – Supply Chain Security
The Flow of MerchandiseIn‐Transit Potential Opportunities for Loss & Security MeasuresDC Potential Opportunities for Loss & Security MeasuresCompliance Supply Chain Glossary of Terms
DETAILED OUTLINE
“Tuition Assistance” RetailersStaples
Sports Authority
Cabelas
Harris Teeter
Big Lots
Finish Line
Stage Stores
Charming Shoppes
Fact vs. FictionTakes 100 hours to completeLP Certification costs a lot of money100
This is healthy food!
FACT!
FICTION!
FICTION!
FICTION!
Fact vs. FictionProfessionals were involved in the creation?
300/130/Knapp/PhD/General Council/Subject Matter Experts
Delivered CBT‐ online 24‐7 or hard copy or CD?
Browser Friendly‐ Explorer (6.0+), Mozilla FireFox, Opera, Apple Safari, Google Chrome, Linux & iPhone and iTouch.
Text with Video scenarios & pictures
Sectional & Module quizzes‐Exam
Fact vs. FictionOne year to finish (college ‐1 semester)
No Payment plans
Proctored exams at nearby locations
LPQ is a prerequisite for LPC
LPC 3 year recertification
Certification Certificate issued
Fact vs. Fiction10 question quiz each section
100 question review test
Repeat practice exams
561 Study Gopher Questions LPQ
1496 Study Gopher Questions LPC
Study Gopher Printable
What was coveredLPF – History & Mission
Why LP certification?
Testimonials
Preferred requirements & tuition
reimbursement
Fact vs. Fiction
Why should I get certified?Demonstrates your understanding of core competencies as
determined nationally
Enhances your performance by gaining additional knowledge
Demonstrates your desire and attitude to learn
Why should I get certified?Improve your potential to get promoted
Puts you above your competition
Adds to your professional credentials
Investing in your education is smart
Adds to the professional perception within your
organization
Adds to the professional perception outside of your
organization
Why should I get certified?
How are you involved in your profession‐giving back
Lead by example‐parents
Why should I get certified?
Why Retailers Need Certification...
Provides you a benchmark of the
employees level of knowledge
Indicates which employees have an
attitude and initiative towards learning
Why Retailers Need Certification...
Demonstrates your interest in their development
Assists with the evaluation of new hires to help determine their
knowledge level
Why Retailers Need Certification...
Aligns your team with proven industry best practices
Promotes a global view of LP as a partner in the business of retail
Enhances promotional opportunities and professional growth
Why Retailers Need Certification...
Expands the vision of the LP department and the
potential impact on the business
Sets a standard of excellence and an expectation
for professional performance
Thank You
Gene SmithPresidentThe Loss Prevention FoundationOffice: 704‐837‐2521 [email protected]
DEMONSTRATION
