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Value Creation in the Digital Mine

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    Value Creation inthe Digital MineInspire and

    Shapea digital world thatreinvents safety andproductivity

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    Transformation of the mining industry into a high tech industry

    Almost everyone has this picture of a miner in his/her head: hard working men, with a pick overthe shoulder and a dirty face in a dangerous work environment. Its time to rethink this picture.

    The mining industry is going through a huge transformation as it enters the digital age.

    Low commodity prices that have dropped almost 50% below recent peaks, and the shortage ofskilled workers is accelerating this transformation.1 High capital spend and decreasing gradeshave led to an increasing productivity gap compared to other manufacturing industries likeautomotive, where productivity gains have been largely driven by automation. Research shows3.5% drop in productivity per year in the last decade.2

    Despite these challenges, there are big opportunities. In fact, theres a huge ore body thats stillunmined. Less than 1% of all data collected in mining companies is used.3 Leading miningcompanies that are trailblazing the future understand this very well. With digital technology, theare tapping into that remaining 99% to mine smarter, not harder.

    Successful leaders look beyond legacy business processes to make use of the newesttechnologies in Big Data, the Internet of Things (IoT), mobility, autonomy, geo-sensing,analytics, and even 3D printing. These technologies are not only game changers they willbecome a necessity for survival with gains in operational efficiencies from automation and real-time planning, to total workforce management, and much more.

    Every CEO we speak to sees digital technology as a key enabler in reinventing business processand redefining work in their enterprises. In fact, 10 of the worlds top mining companies see BData analytics as one of the game-changing technologies that will transform the industry ithe next 5-10 years.4 We couldnt agree more.

    The industry realized it needs to mine smarter, not harder, in order to: Make better real-time, data-driven decisions Make operations more automated, predictable, and agile Transform traditional labor workers into knowledge workers

    Its time to act, innovate, and leverage digital connectivity to mine smarter, not harder.

    We respectfully invite you to join this conversation. We have invested our best minds to provideyou with what we believe is an inspiring point of view of where the industry is going and how oursolutions can help in the digital transformation to the digital mining enterprise. We are devote

    to helping the world run better and improving peoples lives. Safe, sustainable, and profitablemine operations are at the very center of this vision.

    Thank you for your interest, and we look forward to your feedback.

    Eckhardt SiessGlobal VP, Mill Products and Mining Business Solutions

    Ruediger SchroedterGlobal Lead, Mining Business Solutions

    Times of big change aretimes to be bold and toforge a vision for a differentkind of data-driven business.Successful leaders will notlanguish in legacy businessprocesses, but step out ofthe shadows and make useof the newest technologiesto drive Big Data, mobility,autonomy, geo sensing,analytics and even 3D

    printing.

    Eckhardt SiessGlobal Vice President , Mill Products andMining Business Solutions, SAP SE

    Ruediger SchroedterGlobal Lead for Mining Business SolutionsSAP SE

    A MESSAGE FROM ECKHARDT AND RUEDIGER

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    Executive Summary 4

    Top 5 Technology Trends 7

    Reimagining

    Reimagining Everything

    Reimagining Business Models

    Reimagining Business Processes

    Reimagining Work

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    Digital Business Framework

    The Digital Core

    The Digital Mine

    Workforce Engagement

    Business Networks and Supplier Collaboration

    Internet of Things and Big Data

    SAP HANA Platform a New Computing ParadigmHow Does It All Come Together?

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    2122

    How to Start 23

    Why SAP?

    SAP is Committed to Innovation

    Create Competitive Advantage Through Innovation

    SAP Services to Drive Your Success

    SAP Comprehensive Ecosystem

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    TABLE OF CONTENTS

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    EXECUTIVE SUMMARY

    Big picture: The digital economy is real and its here to stay What you need to know to be prepared

    There are five key technology trends shaping the digital economy hyper-connectivity, super computing, cloud computing, cybersecurity, and a smarter worldfocused on outcomes. Investing in IT solutions that support these goals is critical tokeeping up with the rapidly changing industry.

    How are mining companies using technology to drive efficiency?Digital leaders in the mining industry are leveraging data streaming from smartdevices and embedded software for smarter decision making. Spatial productionmonitoring systems incorporating inputs from mine planning, mineral resourcemanagement, ventilation, safety, rock engineering, and other sources with ERPintegration can improve forecast accuracy significantly.

    How will my employees benefit from the digital world?Low worker productivity is often caused by technology challenges such as hard-to-use interfaces, lack of integrated systems, software that is too complex, andexcessive time spent on compliance topics.

    Once we invest in the right technologies, how do we drive adoption?Employees dont want to read manuals or attend lengthy training session to learn howto use new systems. Instead, they want a solution that is intuitive, simple, and visual,similar to the consumer applications used in their personal lives. Implementedtechnology must included 3D graphics and be visually captivating in order for it tothoroughly be adopted.

    What will it take to win in this newly digitized industry?Companies that embrace the digital world and execute on their digital strategy are

    growing shareholder and stakeholder value. Value creation is significant, with +9%revenue creation, +26% impact to profitability, and +12% market valuation.5

    Digital businessmodels are disruptive.The rules have changed.

    The benchmark S&P/TSX GlobalMining Index has fallen 65% since20106.

    Mine productivity has declined by28% in the last decade7

    On average, companies spend 3% ofrevenue on IT. Energy and naturalresources companies lag far behindwith an average of 1%8

    Ten of the worlds top mining

    companies put Big Data analytics atthe top of a list of what miningcompanies see as the game-changing

    technologies that will transform theindustry in the next 5-10 years9

    THREE IMPERATIVES FOR THEMINING INDUSTRY

    The key to staying relevant in mining is to imagine new businessmodels and constantly seek out and leverage new business andtechnology concepts. Be a leader in reinventing and digitizing the business

    Provide simple user interfaces connecting all relevant information in one placeto push productivity Digitize collaboration with customers, suppliers, and the workforce

    Our industry is damned by the fact that our spending on innovation, research, and development is one-tenth that of the petroleumindustry. If we dont start to bring innovation backthe major diversified companies will be subsidiaries of General Electric or someother conglomerate that has still got innovation in their vocabulary.10

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    EXECUTIVE SUMMARY

    Transformation drivers

    The mining industry is transforming at anincreasing speed, driven by Productivity: High capital intensity continues

    to drive the need to increase productivity andthe use of and search for new technologies indrilling, blasting, and hauling.

    Automation: From monitoring sensors andpredicting machine behavior to driverlesstrucks and trains, automation will drive thedigital mine. This will reduce costs and help

    minimize delays caused by labor shortages atthe many sites in remote locations. Technology innovation: New technologies

    such as sensors and wireless devices willbecome more affordable, while existingtechnologies, such as gaming software, willfind new use cases, including simulation andtraining.

    Compliance: Growing environment, health,and safety regulations demand sustainable,ecological, and safe mining operations.

    Environmental Factors. Water: Stricter regulations about water

    usage are impacting finances and even thefuture viability of mines in many regions

    De-carbonization: Renewable energy willreplace fossil and nuclear fuels, helping todefer the ever-increasing variable cost ofenergy

    Cybersecurity: Protecting sensitive systems ismore and more important as the real-timedigital mining enterprise becomes anattractive target for cyber criminals.

    The digital mining enterprise

    Mining companies have been traditionally beendriven by output volume. However, this is nolonger sufficient, and many are aiming to design

    a system that better balances demand withproduction, focuses on profitability, and can alsoyield a more efficient operations and controlsystem. This transformation requires real-timedigital information and control in a digital miningenterprise.

    The average capitalintensity for a newcopper mine in 2000was $4,000-$5,000per annual ton ofproduction. Today,capital intensity is over$10,000 per ton onaverage for newcopper mines.11

    The variable cost ofenergy in the miningindustry has morethan doubled in the last20 years from anaverage of 22% in 1995to 50% in 2010.12

    84% of mining CEOsare concerned aboutchanges in regulationsdisrupting theirbusiness.13

    Production of certainmajor commoditieshas expanded by 50%or more over the pastdecade.14

    New business models

    Mining companies use the transformationdrivers to reimagine business models, businessprocesses, and job descriptions. Making mining more predictable: As the

    mining ecosystem is becoming digitallyconnected, mines and their internaldepartments, vendors, shippers, andcustomers collaborate digitally and exchangedocuments. Collecting data from equipmentand combining it with demand and supply data

    from competitors can help mining companiesmore accurately predict production and salesand how these are impacted by the variousfactors. This will help to move to an agile andmore demand-driven production model.

    Collaboration will strengthen relationshipscritical for sustaining high customersatisfaction and retention rates. Using digitizedinformation, mining companies can provideadditional services and models based oncustomers individualized needs, such as new

    transportation methods or detailed trackinginformation. Mining companies cancollaborate with one another to offercustomers blended grades they would not beable to offer by themselves.

    Robots and automation allow mining in areasthat were previously inaccessible, like Arcticand underwater mining. In traditional mines, itwill make work safer and more productive.

    Investments and divestures of assets can bemanaged across a portfolio to mitigate shortand long-term risk and improve profitability.Analyzing financial data on individual projectswill allow mining companies to buy or sellprojects as necessary to optimize revenue andmaintain focus on core competencies.

    Value chains will change so that non-value-added tasks are moved more and more to

    contractors. Three-dimensional printing willreduce the bounded capital and allow fasterand cheaper supply of parts.

    The future: Mining companies are becoming connected, digital enterprises

    85% of organizations in the ENR sector believe that the ability to manage andanalyze Big Data is critical for them to meet their strategic objectives.15

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    REIMAGINING

    Do you have the right strategy? Start by reimagining yourmining company with business outcomes and customers at thecenter.

    EXECUTIVE SUMMARY

    REIMAGINEBUSINESS PROCESSESThe need to improve productivity drives changes tobusiness processes. Digital technology enablesbusiness process efficiency and innovation thatinspire new business approaches and accelerateefficiency and safety gains from the pit to the port.

    REIMAGINEWORKPeople remain a crucial aspect of a successful mine,with recruitment, retention, and productivity keyfocus areas. Many tasks will become automated, butpeople will be an even greater asset in ensuring the

    success of the mine as their roles change. Geo-sensing, automation, wearable technology, userinterfaces, virtual reality, and 3D simulations are newtechnologies that will impact mining employees in thefuture, so they can focus on their work rather than onbridging process inefficiencies.

    REIMAGINEBUSINESS MODELSCompetitive advantage is driven by expandingbeyond traditional industry boundaries andtransforming to a real-time and collaborative

    organization. We see three types of emergingbusiness models: Making mining more predictable and agile Collaboration across mine sites, departments, and

    with suppliers and customers to work holisticallywhen issues arise

    Increased automation with robot mining and smartequipment enables mining in even harsherenvironments and the development of new miningdesigns

    PLATFORM

    Do you have the right platform? Leaders are investing in digitcapabilities that are congruent with their strategy. The righttechnologies ensure agility and a rich environment forinnovation.

    SAPs digital business framework is based on the five keypillars of a digital plan and architecture:1. Supplier collaboration across all spend categories

    (product, services, and T&E)2. Internet of Things and Big Data to drive real-time insight

    and new business models3. Workforce engagement, including employees andcontractors

    4. Core business processes (finance, supply chain, R&D,manufacturing, )

    5. Digital mine to converge OT and IT and gain insights into operations across the enterprise

    Return on investment (ROI) drives this significant phase othe transition to digital. Its not about any one of the five pillarbut rather how they all interconnect to achieve businessoutcomes.

    Road map to Run Simple: Steps to digitizing your business

    We apply Design Thinking as a our key approach to the reimagining phase. Design Thinking can be described as adiscipline that uses the designers sensibility and methods to match peoples needs with what is technologicallyfeasible and what a viable business strategy can convert into customer value and market opportunity.16

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    EXECUTIVE SUMMARY

    We are witnessing an unmatched era of true business innovation. Breakthrough technologies havematured and hit scale together, enabling five defining trends:

    Fundamental changes: Five technology trends changing everything

    Every business partner and every machine is connected and willallow better collaboration and data collection for miners as abasis for agile production and customer interaction.

    HYPERCONNECTIVITY

    The limits of 20th century computing power are gone.Networking and in-memory computing allow organizations tomake use of the data already being collected from miningoperational equipment and put this data to use for betterprediction and analytics.

    SUPER COMPUTING

    Technology adoption and business innovation now move at

    lightening speed. Technology infrastructure is rented toeliminate barriers to entry. B2B transactions are moving to newcloud-based collaboration platforms, where mining companiescan interact directly with suppliers, communities, andcustomers.

    CLOUD COMPUTING

    Sensors, robotics, drones, 3D printing, and artificial intelligenceare the new normal. This will allow for increased automation inareas which would not have been imagined by mining companiesjust a few years ago.6

    SMARTER WORLD

    With the increased connectivity of equipment and autonomousvehicles, cybersecurity is becoming more and more important inpreventing cyber criminals from attacking and disrupting miningproduction or gaining access to trade secrets.

    CYBER SECURITY

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    REIMAGINING

    THE DIGITAL ECONOMY OFFERS

    INFINITE NEW OPPORTUNITIESIn a connected world where every company is becominga technology company and industry lines are blurring,smarter products and services will refocus commerceon business outcomes

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    DIGITAL INNOVATION IS REAL IN MINING

    REIMAGINE EVERYTHING

    When analytics and transactions arecombined in real time on the sameplatform, business processes will neverlook the same.

    Smarter mine modelling, wheregeomodeling includes real-timeinformation for faster decisionmaking and reserve calculation

    Increase predictability byconnecting machines andtransforming how assets aremanaged, operated, and maintained,.

    Sustainable sourcing and usage ofenergy and water, will be measuredand analyzed real-time.

    Adopt an agile supply chain in realtime based on demand signals orevents and adjust to ever changingwork and economic condition muchquicker than today

    Advanced analytics of structuredand unstructured data willsignificantly improve visibility into anduse of social media. This is importantto improve communication with

    external stakeholders. Sharingbenchmarks in real time across theenterprise help to determine andimplement best practices

    REIMAGINE

    BUSINESS MODELS

    REIMAGINE

    BUSINESS PROCESSES

    REIMAGINE

    WORK

    With the challenges at hand andtechnology becoming available, miningcompanies have to adapt their businessand operation models to staycompetitive.

    Make mining more predictable:Consider external factors likedemand, weather, competitors, andsupplies and combine this withinternal factors like predicted assetfailure to become more agile andchange to demand-driven production

    Collaborate and use businessnetworks across the entire mineecosystem to streamline dataexchanges and decision making andbecome more agile

    New approaches in minedevelopments, including fullyremotely operated mines, that bettersupport the remote nature of somelocations rather than just transferringthe same approaches from lesscomplex mine developments

    Embracing new technology and

    driving automation faster than in thepast to make production moreefficient. Precision mining is just oneexample to target the ore body betterand reduce tons of waste moved

    Employer of choice status goes beyonrecruitment and retention tofundamentally revolutionizing the waypeople engage.

    Digitize back-office processes byeliminating manual steps in (e.g.,invoice and payment processing)

    Change work conditions by movingmore labor from mines to remotecontrol centers and using self-learning and predictive operationalsystems

    Share knowledge easier as supporon-demand tools for the entireworkforce become available in realtime

    Implement simplified userinterfaces and virtual reality toimprove user experiences, includingvoice recognition, visualization, andgaming

    Increase communication andinformation sharing within theworkforce and with outsidecommunities through social and

    broadcasting networks Manage a contingent workforce to

    ensure contract workers receive thesame training, meet the samequalifications, and hold the samecertifications as employees. Thisensures quality standardizationacross the workforce while allowingscheduling flexibility and maximizinprofitability

    Mining companies reimagine their entire business to stay successful by becoming digital miningenterprises. This reimagining applies to business models and processes as well as the work itself.

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    REIMAGINE BUSINESS MODELS

    REIMAGINE EVERYTHING

    Cost pressure, de-carbonization, regulations, financial markets, and digitization challenge establishedbusiness models within the mining industry.

    Current trends paint a picture of the future of the miningindustry. New business models include: Making mining more predictable: Predicting asset failures

    and avoiding them is a first step. This then must be combinedwith external factors, such as weather and demand, to vastlyimprove production forecasting and decrease the costsassociated with uncertainty. Sensing ore grades directly atthe shuffle and hardness of the rocks to determine drillingspeed will change how mines operate. They will become moreagile and flexible so as to make adjustments according todemand. This necessitates a move from traditional miningpractices toward a more modern manufacturing model withadvanced forecasting models. Simulations and gametechnology will help organizations make better investmentsand operative decisions and prepare for demand swings

    Collaboration: This includes collaboration with customers to

    provide better information about shipment status in realtime, handling of spot sales on electronic platforms, and alsointernal collaboration to improve mining processes, fromplanning to execution with vendors and contractors.Collaboration with other mining companies for blendedproducts provides an opportunity to sell to a wider customerbase that wouldnt be reached with the single grade offering.Business networks facilitate collaboration, sharing data andexchanging business transactions, and covering aspectsfrom procurement, sales, workforce management, andequipment management

    New approaches to mine development: Aside fromunchartered territories like underwater mining with robots,alternative approaches have to be considered for new mine

    developments in remote areas. Simply transferring conceptsfrom less complex locations will not be sufficient. Newapproaches with holistic end-to-end methods need to be

    developed, for example, in site design and planning, and inenergy use and management, including fuel, renewableenergy, electrical vehicles, and hybrids. Mines operating fulremotely are no longer out of the question

    Automation in operations Autonomous fleets and trains are becoming mainstream

    but automation and robot mining will also allow mining iareas where it was not possible before, such asunderwater or in very harsh environments. Mine workerexposure to hazardous conditions will also be reduced,ultimately improving safety

    Detecting waste before it gets moved by truck will lead tmore efficient use of trucks

    Use of drones can provide real-time updates onproduction progress, stockpile sizes, and composition,and deliver a level of accuracy in geospatial information

    that has not been seen before. This will also generatelarge amounts of data to be analyzed for trends andinsights

    Production may evolve into models seen in the oil and gindustry, where contractors take responsibility for thecomplete business process in the production

    Energy-saving technologies in mine transportation andrenewable energy will reduce the need for fuel and itsexpensive transport to remote locations

    The definition of non-value added tasks will change. Motasks will be taken over by contractors, and mineoperators will have to manage and synchronize theseworkers along their own employees

    RIO TINTOS CERRO VERDE MINE

    Hauling rock around accounts for half of Cerro Verde mining costs, so it bought and programmed trucks andsoftware to run a relatively small number of trucks more frequently. Monitoring software quickly spots problemsin trucks and shovels, allowing them to be repaired before they have to be replaced, saving money. 6

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    REIMAGINE BUSINESS PROCESSES

    The rise of digital technology enables the digital mining enterprise by transforming business processes tomake mining more efficient, innovative, and safer.

    REIMAGINE EVERYTHING

    Codelco equips underground workers with bionicjackets containing safety sensors, enabling trackof physical location and monitoring environmentafactors such as light, sound, and oxygen.18

    Anglo Gold Ashanti, a global gold mining companyoperating in 11 countries, is using precision-miningtechnology, to mine only high-grade ores. Theyre notwasting time digging for and transporting low-grade ore.17

    Smarter mine modelling

    Seismic and predictive geomodeling and analytics with datafrom sensors will allow for smarter mining. Real-timecalculation of reserves will improve the accuracy and speed ofcommunication to stakeholders to help make quick andinformed decisions about whether to move forward with adevelopment project.

    Predictable operations

    Real-time planning and scheduling, where real-time alerts andinformation from various stakeholders like production,maintenance, contractors, and the equipment itself reduceunexpected disruptions and allow for better execution. Withprecision mining, grades and digging speeds can be determinedat the shovel and can influence planning in real time to

    continuously predict output for the shift and day. Real-timecommunication from vehicle to vehicle will synchronize themfor better utilization.

    Predictive maintenance completely reinvents the way assethealth is monitored and maintenance and exchange of assetsare planned. Sensors monitor all relevant plant assets and helppredict the optimal time and sequence formaintenance/exchange of assets.

    Increased collaboration with equipment manufacturers thoughthe SAP Asset Intelligence Network allows seamless access andfeedback back and forth, while keeping data accurate.

    SustainabilityRenewable sources of energy will be build natively into thedesign of new mines and achieving water and powerconsumption reduction goals will be supported by accurateand real-time metering and analytics tools.

    The new smart technologies transform and create newbusiness processes.

    Agile supply chain

    Inventory optimization for spare parts and stock piles willreduce bound capital. Three-dimensional printing of spareparts has the potential to significantly reduce inventory, theassociated capital, and idle time, as no wait time for deliveriesneeded. Lower cost for shipping inventory to remote sitesprovides additional savings.

    In the past, supply chain coordination could be done withtelephones. Now, with more cost pressure, the availability ofnew technologies, and the need to offer more variety ofshipping terms, collaboration and better planning of the supp

    chain become imperative. More demand-driven production wpotentially reduce price fluctuation.

    Procurement and asset management through businessnetworks will automate many paper-based processes and runoperations much smoother.

    Advanced analytics and benchmarking

    Real-time analytics and benchmarking can identify the true codrivers and find correlations between factors in a way that hasnot been possible before, thereby improving decision makingCompanies can more easily compare equipment and determireliability factors. Analytics will present actionable data tooperators to provide further decision support. Having one

    source of data across the enterprise enables improvedcollaboration between various departments.

    Combining structured with unstructured data can provide newinsights, from the impact of social sentiment on production aexploration, to factors impacting sales.

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    The fundamental transformation from a manual, labor-intensive industry to a digital mining enterpriseprofoundly changes what people do, how they learn, interact, and grow.

    REIMAGINE WORK

    Remember the picture of the hard-working miner with a pickover his shoulder? This picture is becoming a thing of the past.Miners work will be easier, safer, and much more technology-driven, but transitioning peoples mindset into the new age isequally important.

    Back-office business processes will be fully digitized; manualsteps in procurement, inventory management, invoicing, andpayment processing are replaced by smart digital processesthat have access to real-time analytics to support rule-baseddecision making.

    The work conditions will change. Business processes andlabor will move from mine sites to (remote) control centers,ultimately making the work environment safer. Digitization ofsafety systems und deploying of wearable devices will make

    tracking and evacuation much faster. Operational processeswill be supported or controlled by predictive and self-learningsystems that interact with machines.

    Enterprise knowledge becomes digital as business processesand decisions move to the machine. People who need theknowledge have digital access on demand and in real time,regardless of whether they are part of the core or the extendedworkforce.

    New user interfaces will make much more use of images andpictures in place of words. Voice and gesture recognition willmake using software easier and safer on mobile devices. Virtualreality and 3D imaging and modelling will be common and

    reflect the transition of peoples roles from transaction workersto exception workers, who engage when the digital rulebookneeds human creativity.

    People continue to be key assets in the digital mini

    enterprise. Their roles will change, but their value

    within the network will grow.

    REIMAGINE EVERYTHING

    New people interactions will develop between the core,extended workforce, and with the public over social andbroadcasting networks. Real-time digital information on theright devices is critical to advance the business agenda witheach interaction between people.

    Total workforce management systems are needed to ensure workers meet consistent quality standards to streamlinescheduling and easily track employees across locations,improving the health and safety of the entire team.

    PanAust provided easy-to-use interfaces using SAP Fiori, with near-zero training required for senior managers and non-English-speaking employees in Laos across purchasing, maintenance, and HR departments. SAP Fiori increased user acceptance andsatisfaction, reduced training costs, and provides a powerful reporting and analytics platform.19

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    SAP HANA: THE GREAT SIMPLIFIER

    At the heart of a digital business is the agility and flexibility toadjust course at any time. This involves two key concepts:simplification and innovation.

    Simplification is all about doing what we are already doing,but better, faster, and cheaper.

    Innovation is all about reimagining business models andcustomer value by leveraging the five technology trends

    The diagram below depicts the possibilities of thetransformation to the digital mine. The idea is very simple, but ittook years to make it a reality: bringing together transactions

    and analytics on the same platform. Uniting structured data(e.g., finance) and unstructured data (text, video, voice) willchange the way businesses plan, scale, and innovate.

    In-memory computing is a concept brought to life bythe breakthrough SAP HANA platform. While relativelyyoung by commercial standards, SAP HANAs rapidadoption across multiple industries validates itsmassive potential for digital businesses.

    With in-memory computing, we can now finally: Leverage Big Data from meters, sensors, weather, social,

    and geospatial sources. Bringing all data signals togetherleads to the perfect recommendation, which can be instantacted upon in transactional systems via human and machinto-machine interfaces

    Extend the business process to interoperate with businespartners in near real time via advanced cloud-based businenetworks

    Modernize business processes from finance to supplychain, enterprise asset management and offer-to-cash,running them in rea time with no data replication and no

    batch programs

    These capabilities open infinite new ways of optimizingbusiness, driving business digitization, simplifying everythingreducing cost, and providing the agility required in fast-changing world.

    SAP constructed an innovation road map designed to bring inmemory computing together with cloud computing andmobility.

    SMARTER DECISIONS + SMARTER TRANSACTIONS = SMARTER BUSINESS

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    DIGITAL BUSINESSFRAMEWORK

    A SIMPLE AND PROVEN

    APPROACH TO VALUE CREATIONTHROUGH DIGITIZATIONEvery company, regardless of industry, requires a simpleand pragmatic digital approach to execute on its digitalvision and strategy.

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    Creating a digital strategy in mining based on this frameworkrequires a focus on the following five pillars:

    1. Outcome-based and smarter operationsmanagement across all mines and processingfacilities

    2. Smarter and engaged workforce across allemployees and contractors

    3. Supplier collaboration to accelerate growth andco-innovation

    4. Internet of Things and Big Data to drivereal-time insights and enable new business mode

    5. A digital core that connects business process ananalytics in real-time to run smarter, faster andsimpler

    SAP understands the five pillars of digitization, and we alsounderstand that continuously changing requirements pose bigchallenges for businesses. The method of reimagining work andbusiness models and processes helps in developing thedigitization road map.

    We have built a framework to develop and execute onyour digital enterprise strategy: the digital businessframework.

    Every company needs to think about the five pillars of digitization

    DIGITAL BUSINESS FRAMEWORK

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    THE DIGITAL CORE FOR MINING COMPANIES

    SAP S/4HANA is the only end-to-ensolution that covers all businessprocesses across 25 industries and irunning in-memory. It helps mines torun in real time for fundamentallybetter performance. For instance: Single, real-time view of plant and

    business performance with real-time analysis of asset performanc

    Increase worker safety by receivinand analyzing real-time sensor dat

    In addition, the SAP HANA CloudPlatform can be the single enterprisedata source for SAP S/4HANA andthe rest of your solution landscape.

    Advanced in-memory computing marks the end of running the business inbatch mode and eliminates complex workarounds for technical constraints.You can run simply and use the full power of the digital mine.

    Real time

    Real-time optimization of business-based changes will have massive implications on howwe work, how we do business, and how we organize.

    Power of prediction and simulationEvery employee can gain real business insights with the help of simulation and predictivetools to drive smarter decisions, improve productivity, and increase profitability.

    AgilityThe ability to rapidly enter new markets, acquire and onboard new companies, or reflectan organizational change in one-tenth of the time it takes with todays systems will yieldthe agility required in the digital economy.

    Deployment choice and lower TCOAccessing solutions to run the core has to be simple. Companies now have the choice todeploy in-house or in the cloud. In-memory computing also has a significant impact onTCO, and it will free up funds for innovation.

    Consumer-grade user experienceUser experience is key to accepting digital change; it drives adoption, user engagement,and people productivity.

    Simplify with SAP

    A new generation of ERP solution, running in real time, integrating predictive, bigdata, and mobile, will change how we work, how we run our businesses, and howinformation is consumed: the future is here.

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    50%of mining executives surveyed saythey will invest in 3D visual displaywithin the next five years21

    A single platform that brings together operational data,enterprise data, and analytics to ensure seamless digitizationof the entire production process. SAP solutions powered bySAP HANA enable real-time integration and sophisticatedpredictive analytics, fully integrated to the core transactionalsystem.

    Orchestrate business processes across sales,transportation, and operations

    Deliver personalized experiences in context with eachinteraction

    Create a single, harmonized experience for your operationsmanagers, while reducing the burden on employees

    Full integration with your core business processes providesa unique mining-specific platform for real-time operations

    management and sales

    Miners have to reimagine business processes in how they run theiroperations and take advantage of the digital economy, from sharing datasecurely and in real time to providing personalized and contextual insightsfor decision support and collaboration. Several trends are redefining thegame:

    Real-time decision support

    With real-time and predictive planning and analytics, operators can act on data and sharethis information across departments and with external parties, thereby making assetsand field workers more efficient..

    Precision mining

    Automation and precision mining technologies allow for a higher mine yield, rather thanmoving the waste. It drives predictability and profitability.

    Asset networks

    Let your suppliers connect to your critical mine assets to determine their health and makesure they run smoothly. Or receive this information directly based on your usage dataupdates on maintenance bulletins and synchronize data across all your operations.

    DIGITAL MINE

    Digitize your end-to-end mining processes with SAP

    77%of mining executives say mobiletechnologies are particularlyhelpful in achieving highproductivity and capacity21

    20%higher operating margins areachieved when enterprisemobility is embedded in allbusiness processes20

    Digital technology has changed the game, but mining companies have to use itto their benefit to unlock productivity gains and achieve full visibility anytime,anywhere, and on any device.

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    41%increase in contingent workforcespending in the past five years23

    30%of executives say their companiesgive special attention to the particularwants and needs of millennials24

    Digitize your workforce with SAP: SAP S/4HANA + SAP SuccessFactors solutions + SAP Fieldglass solutions + SAP Fiori provide thetools for total workforce engagement and advanced analytics. Attracting the best people: Recruit and onboard the best workforce, simplify their work, and ensure that regulatory and complianc

    requirements are met Managing the total workforce lifecycle: Manage the total workforce lifecycle from recruiting to onboarding, performance,

    compensation, and learning all in one place Smarter apps with greater user experience: Enable the workforce to easily access the right information across any device and

    through a dramatically simplified user experience simplified user experience

    WORKFORCE ENGAGEMENT

    Complexity is the enemy of workforce engagement. People areworking as hard as ever but not necessarily accomplishing more.People need access to smart, consumer-grade technology to workfaster, better, and more efficiently. Organizational complexity isdriving costs up and slowing down progress. Three forces need to beaddressed:

    Changing of the guard

    Over 50% of the workforce will be millennials by 2020.22 Mining companies haveto devise a workforce strategy to make work in this industry attractive for the

    digital generation, especially since a large portion of the current workforce willretire by 2025.

    Contingent labor is on the rise

    Companies are turning more and more to contractors and services providers todrive agility, lower fixed costs, and also fill skilled labor shortages. Miningcompanies can outsource work, but not the responsibility for safe and compliantoperations. The contingent workforce must be digitally integrated into all businessprocesses.

    Complexity is on the rise

    Regulations and complex new technologies are changing how work is done and thekind of knowledge workers have to acquire. Simplifying worker-machineinteractions and user interfaces will increase safety and reduce complexity.

    Improve your total workforce productivity: Simplify with SAP

    ~40%of the resource extraction industrysworkforce in Canada is at least 50 years oldand one-third is expected to retire by 2022

    Simple, Global HR SystemWe came up with a road map for how to

    get multiple SAP HR systems into the clouand get all our data into one place.SuccessFactors improves the culture andgives you more data around which to doanalytics. And it allows us to go in and depleasy-to-use solutions at a faster pace.26

    The world is getting smarter in the digital economy. But complexity is overwhelmingthe workforce in this pursuit.

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    BUSINESS NETWORKS AND SUPPLIER COLLABORATION

    SAP S/4HANA gives you incredible capabilities to digitize processes across your business and the connectivity to the businessnetwork allows you to extend those processes beyond the four walls of your business. Solution already at scale and covers all spend categories (direct and indirect material, labor and services, travel and expenses) Business networks operate on a global basis, meet data security standards, and operate with near zero downtime Extensive offering by leveraging services from many partners such as supply chain, financing, payment, supplier certification, etc

    Collaboration across all spend categories will change the nature of howcompanies outsource, acquire products and services, and drive value creationacross the entire value chain. Several trends are redefining the game:

    Business connectivity at scaleWhen businesses small and large are connected in the millions, the transactional platformbecomes the de facto standard for business networks. This is already a reality (examples: Ariba,Concur, Alibaba)

    B2B collaboration by categoryAcquiring products and services, or booking travel requires a set of open standards for

    business and technology terminology so organizations can collaborate. Those standards arenow set and operational.

    Consumer buying experienceWithout a consumer-grade experience at work, users will work around the system, negating thevalue of negotiated contracts and driving maverick spending.

    Network of networksCompanies are looking at end-to-end services like digital payment and invoice processing, assetmanagement, travel booking, supplier certification, global business yellow-pages, etc. This is allpossible as business networks like Ariba are aggregating the services into a one-stop shop.

    #1Respondents rankedautomation andstandardization ofprocurement processesto improve efficiencies #1for mining procurementactivities in 201527

    27%of mining procurementprofessionals are satisfiedwith their suppliers27

    90%of respondents say tracking

    and measuring savingsachieved through procuremeare top priorities for theirbusinesses in the next 12months. However, only 60%say said they currently have measurement and reportingsystem in place to tracksavings27

    Simplify collaboration with your suppliers with SAP business networks

    B2B transactional inefficiencies are costing $600 billion per year,from sourcing and transacting to payment processing.

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    80%of all companies areplanning IoT investments30

    3 billionInternet users and anexpected 30-50 billionconnected devices by 202028 2

    Remote ControlCenterRoy Hill has a central controlcenter 1,300 kilometers fromthe mine. With a live view ofits remote mines, operationalmanagers monitor, analyze,and predict factors such asproduction output,equipment status,operations, and otherconditions. 31

    INTERNET OF THINGS AND BIG DATA

    With SAP HANA platform, Internet of Things (IoT) edition, organizations can now take embedded device data, analyze this data intoinformation in real time, and apply the information across the value chain to drive business insights and create new business models.The Internet of Things platform provides the connectivity to OT systems either directly or via partners like OSISoft. The data is storedand processed in the platform, which provides basic functions like data services, predictive analytics, and others. Based on this platforSAP, partners, and customers develop applications that enable mining use cases, such as predictive maintenance or connectedlogistics.

    Utilities are finally understanding the full potential of the interlock betweenphysical and digital assets and the Internet of Things. We are witnessing newuse cases across utilities with breathtaking results. Below are some key trends:

    Data-driven business models

    The transformation in the mining industry is enabled by Big Data technology and thecomputing power to process massive amounts of data in real time.Sensor and meter technology is not only collecting those big amounts of data, but it will alsotransform business processes and how organization use that data along the complete valuechain in mining and processing.

    Technology-driven supplier engagement and engineering

    Equipment suppliers and their services and engineering groups are spending more and moreon Big Data and sensor technologies, as their functions are the most transformed by thesenew technologies. Mining companies will be able to collaborate with them directly.

    New alliances

    Seamless collaborations around new business models involving partnerships that may nothave made sense few years back are now possible. Examples include partnerships betweentransportation providers and satellite/weather companies, between Cisco and Caterpillar,and many others.

    Connect, transform, and reimagine with SAP

    The most dramatic change in the digital economy will be driven by hyperconnectivity andbig data science. These will transform nearly every business model.

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    Dream, develop, and deliver with SAP HANA Cloud Platform

    SAP HANA Cloud Platform gives mining companies the mobile, collaboration,integration, and analytics capabilities you need to dream big, develop fast,and deliver everywhere, with the following capabilities:

    Application extensions

    Extend your current cloud and on-premise solutions for additional customization, enhancedbusiness flows, and more.

    Real-time analytics

    Engage mine operations, optimize business processes, and gain new insights with real-time

    analytics apps, powered by SAP HANA.

    New cloud apps

    Quickly build innovative consumer-grade and industry apps for todays always-on, mobile,social, and data-driven world.

    Extended storage capabilities

    Holistically manage all structured, unstructured, and infinite data streams with flexiblecombinations of data stream processing, in-memory technology, disk-based columnarstorage, and Hadoop-based storage solutions.

    Data footprint reduction

    Significantly reduce memory footprint and TCO. In ERP systems, we have seen ~6x

    reduction by SAP HANA's dictionary compression. Removing aggregates and actual andhistorical data separation further reduces the footprint up to ~10x.

    The SAP HANA platform is

    Real-time, in-memory platform 10x data footprint reduction for ERP Extended storage, including Hadoop Open architecture Developer-friendly Embeds mobile and analytics Secure Cloud-ready

    ArcelorMittal

    ArcelorMittal is leveragingSAP HANA to differentiateitself from competitors.

    I am very convinced about

    SAP HANA as our commonplatform for any kind ofdata SAP, non-SAP,reporting and becomingour one point of truth, notonly for reporting, but also

    for predictive analysis andproactive review of data.32

    SAP HANA PLATFORM A NEW COMPUTING PARADIGM

    SAP HANA is the ultimate simplifier and the platform for innovation and digital business

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    HOW DOES IT ALL COME TOGETHER? EXAMPLE

    The process flow shown on this page portrays how leaders inthe mining business can better integrate their OT and ITtechnologies to increase productivity. OT is the operationaltechnology that manages mining-specific requirements(geological modelling, fleets, etc.), while IT represents thebusiness systems that allow management of the businessprocesses (finance, procurement, HR/payroll, maintenance,etc.). These two technology platforms are typically owned andoperated by two different parts of the business. In the newdigital mining era, value will come from the interoperability ofthese environments.

    The scenario above shows how sensors (placed on equipmentlike shuffles, trucks, drones) and Big Data coming from the OTworld will be leveraged by the IT world to drive next-generationbest practices in mine management.

    While the five digital business pillars deliver significant value as a stand-alone capability, the ultimate goal is todesign the next generation of business processes that will span across all the digital pillars. Mine planning,execution, and analytics will become real time and have to be aligned with the corporate strategy.

    The real-time nature of ore grade sensing, geospatialinformation, and equipment synchronizing will change howpeople work, how automation increases productivity andreduces operational costs, and how our business partners areintegrated in real time.

    The benefits of this scenario are significant: Higher return on assets by using optimal maintenance

    strategies Safer operations due to the ability to monitor current

    situations and send immediate alerts Fewer unplanned outages because of a preventive-predicti

    maintenance approach Increased productivity and user acceptance, and reduced

    training costs from simple user interfaces Increased data accuracy through exact measurements rath

    than estimates; immediate data availability

    Real-time mine planning, execution, and analytics in the future

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    HOW TO START

    THE JOURNEY TO THE DIGITAL

    MINE BEGINS WITH A CAPABILITYANALYSIS THAT RESULTS IN THETRANSFORMATION AGENDA

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    HOW TO START

    1. Strategy alignment: Understand company and SAPstrategic direction and identify initiatives

    2.Opportunity assessment: Opportunity deep-divebased on strategic initiatives and prioritizationbased on value

    3.Solution road map and ROI: Document end-statesolution, and business case including benefits, TCOROI, and strategic road map

    4.Valuerealization: Deliver transformation on time,on budget, and on value

    5.Governance: Maximize investments and acceleratevalue creation with governance based on executiveengagement, value delivery, and continuousinnovation

    THE JOURNEY TO THE DIGITAL MINEThe journey to define future business models capitalizing on the digital mine involves all disciplines of a modemining company and requires a systematic approach to identify and capture business opportunities.

    THE COLLABORATIVE VALUE AND INNOVATION FRAMEWORKMining companies embarking on the transformation journey to the digital business typically start to reimagine theirbusiness with a focus on business outcomes and customers. Answering the key questions, What will change to operatemines? and, How will we make money? will provide direction for reimagining your business processes and operational

    model.

    For innovation today, a new level of collaboration is required. As a result, we have developed a framework that will be acontinuous and holistic partnership model designed to drive true collaboration and engagement. Outlined below are thefive steps of SAP Collaborative Value and Innovation Framework:

    5

    GOVERNANCE

    4

    VALUE REALIZATION

    3

    SOLUTION ROAD MAPAND ROI

    2

    OPPORTUNITYASSESSMENT

    1

    STRATEGY ALIGNMENT

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    WHY SAP?

    SAP ENABLES THE DIGITAL

    MINE WITH THE DIGITALCORE, BUSINESS NETWORKS,SUPPLY CHAINS, AND THEINTERNET OF THINGS

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    SAP IS COMMITTED TO INNOVATION

    Vision

    Mission

    Strategy

    Help the world run better and improve peoples lives

    Help our customers run at their best

    Become the cloudcompany powered by SAP HANA

    FIRE AND RESCUE

    New South Walesnow has acomprehensiveview of fire and disasterriskto protect 7 million residents.30+ yearsof experienceavailable inreal timein SAP HANA ensures therightpeople are addressingemergenciesat theright time.34

    EARLY FLOODDETECTION IN INDIA

    WithSAP HANA and SAP PredictiveAnalytics,water levels can be monitoredireal timeto alertthe population about thfloodsand ultimatelysave lives.35

    MONITOR TRUCK SHIPMENTSAT PORT OF HAMBURG

    Brought together port and road trafficconditions, truck availability, andincoming/ outgoing shipment schedulesto reduce idle truck/ship time. Thesolution allowed the port to increasecontainer handling capacity by 178%within the same land area.33

    GLOBALPRESENCE AND

    RELEVANCE

    DIGITALECONOMY

    - READY

    INNOVATIONLEADER

    Mining solutions forcommodities,transportation, andOT integration

    67% of diversifiedmetals and miningcompanies in theForbes Global 2000are SAP customers700+ in total

    DIGITALMINE

    ENABLED BYSAP

    80 million businesscloud users

    1.9 million connected

    businesses $800 billion+ in B2B

    commerce

    99%+ of mobiledevices connectedwith SAP messaging

    75K employeesrepresenting 120nationalities

    295K customers

    SAP operates in191 countries

    Solutions for 25industries and 12LoBs

    98% of top valuedbrands are ourcustomers

    74% of the worldstransactionsmanaged on SAP

    2011 SAP HANAlaunched

    2012 SAP Cloud

    launched 2014 SAP business

    networks are thelargest marketplace inthe world

    2015 SAP HANACloud Platform

    2015 SAP S/4HANA:Most modern ERPsystem

    INDUSTRY ANDLOB FOCUS

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    CREATE COMPETITIVE ADVANTAGE THROUGH INNOVATION

    SAP will bring simplification, innovation, and acceleration required to support the development of your digitalbusiness strategy. These capabilities will be leveraged throughout SAPs collaborative value and innovationframework.

    Simplify transaction processing, account

    management, and customer service,while enhancing mining operations.

    Deliver improved productivity throughbetter control of costs and efficientmanagement of spend

    Proper planning and estimation ofprojects combined with accurate andtimely delivery of cost, time, andquantity information

    Eliminate risk with near real-timewarnings of issues and potentialproblems

    Predict and respond to opportunities an

    risks with predictive analytics solutionspowered by SAP HANA.

    Address unplanned asset outagesmore quickly

    Adjust production in a more agilemanner

    Reach workers faster for critical alert

    Use SAP HANA Enterprise Cloud to

    enable mines, suppliers, and customersto connect and collaborate.

    Connect mobile users to enterprise dataon customers, assets, and operations

    Process and optimize data oncustomers and assets across alloperating units and legal entitieswith SAP HANA in the cloud

    Adopt and apply analytics solutionsthrough the cloud to enhance visibilityinto demand and operations

    ACCELERATESIMPLIFY INNOVATE

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    SAP Digital Mining Whitepaper (01/16) 2016 SAP SE. All rights reserved

    SAP GLOBAL SERVICES AND SUPPORT TO DRIVE YOUR SUCCESS

    In the digital economy, simplification and business innovationmatter more than ever. SAP has a broad range of services tocover the end-to-end digital transformation journey, rangingfrom advising on a digital innovation road map and plan, toimplementing with proven best practices, to the ability to runacross all deployment models, and ultimately optimize forcontinuous innovation across your digital journey. SAPprovides both choice and value within our services, allowing youto tailor the proper approach based on your needs.

    Turn to the 30,000 consultants and support professionals whocan bring your digital strategy to life. Global Service & Support

    (GSS) provides a consistent experience on premise, cloud, orhybrid. GSS provides the expertise, assets, and the provenmethodologies required to accelerate business innovation,reduce TCO, and run a stable platform (on premise or in thecloud).

    Global Service & Support provides the expertise, assets, and proven methodologiesrequired to accelerate business innovation, reduce TCO, and run a stable platform

    (on premise, in the cloud, and hybrid)

    SAP Activate is a new, simplified consumption experienceintroduced for SAP S/4HANA and cloud adoption. It providescombination of SAP Best Practices, methodology, and guidedconfiguration. In addition, we provide leadership in learning todrive quick time to value realization and a solid engagementfoundation with SAP MaxAttention, SAP ActiveEmbedded anSAP Value Partnership across the end-to-end customerlifecycle.

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    Our comprehensive ecosystem for mining offersintegration into:

    A wide range of business services (OEM suppliers,banks, key vendors)

    Special technology services for mining with focus onIT/OT convergence, geospatial integration, asset healthmanagement, etc.

    Open architecture: choice of hardware and software

    Complementary and innovative third-party solutions

    Reach partners to serve your business of any size,anywhere in the world

    Forum for influence and knowledge

    A large pool of industry experts with broad and deepskill sets

    Our partner ecosystem includes, among others:

    SAP COMPREHENSIVE ECOSYSTEM

    Orchestrating the world to deliver faster value

    Accenture

    Barnstone

    Bearing Point

    Capgemini

    Cisco

    Deloitte

    EOH

    ESRI

    IBM

    Illumiti

    MineRP

    Neoris

    OpenText

    OSIsoft

    PWC

    ROLTA

    RTS

    Runge Pincock Minarco

    TATA

    Utopia

    Vesta

    VIST Group

    WIPRO

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    http://scn.sap.com/community/hana-in-memory/use-cases/blog/2015/04/02/flood-monitoring-forecasting-using-sap-hanahttp://www.sap.com/customer-testimonials/public-sector/fire-rescue-new-south-wales.htmlhttp://www.sap.com/customer-testimonials/transportation-logistics/hamburg-port-authority.htmlhttp://www.sap.com/bin/sapcom/en_us/downloadasset.2015-01-jan-23-17.mining-journal-miining-big-data-pdf.bypassReg.htmlhttp://www.tcs.com/news_events/press_releases/Pages/Internet-of-Things-TCS-Global-Trend-Study-2015.aspxhttps://www.cisco.com/web/about/ac79/docs/innov/IoT_IBSG_0411FINAL.pdfhttp://www.gsma.com/newsroom/press-release/half-worlds-population-connected-mobile-internet-2020-according-gsma/http://www.miningprocurement.com.au/media/1000316/41390.pdfhttp://sapvideo.edgesuite.net/vod/2014/ext/goldcorp-2014-ctv.mp4http://www.mihr.ca/en/resources/2012MediaTracking_June11.pdfhttp://www.techonelife.com/workforce-2020-part-1-the-looming-talent-crisis-or-which-myths-about-millennials-are-bustedhttp://www.sig.org/docs2/The_Changing_Landscape_of_the_Flexible_Workforce_-_And_Why_Procurement_Should_Care_-_Fieldglass.pdf?docID=9027https://www.pwc.com/m1/en/services/consulting/documents/millennials-at-work.pdfhttp://www.economistinsights.com/sites/default/files/EIU%20New%20canary%20in%20the%20mine%20Feb2014.pdfhttps://dam.sap.com/mac/old/preview/a/67/nxHAPYxlXyyNgxXHm7ExXyXUSJxnOZnyAAPnOSgwHIgHHyli/41647_BTS_41647_enUS.htmhttp://www.bnamericas.com/en/news/technology/codelco-seeking-it-company-to-build-cloud-platform-for-industrial-datahttp://www.google.com.sg/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0ahUKEwieovPD4PHJAhWCv44KHahbCIwQFggjMAE&url=http://www.anglogoldashanti.com/en/Media/Presentations/20140131_AGA_SA_site_visit.pdf&usg=AFQjCNExoN1JcH_aUHdIILYzVlX_bepW3ghttp://www.designorate.com/design-thinking-contribute-growing-business/http://www.mckinsey.com/insights/energy_resources_materials/productivity_in_mining_operations_reversing_the_downward_trendhttp://www.pwc.com/gx/en/ceo-agenda/ceo-survey/industry/mining.htmlhttp://www.miningfeeds.com/2012/11/09/global-copper-production-under-stress/http://www.mining-technology.com/features/featureis-increasing-mining-rd-the-only-hope-for-saving-a-stalling-industry-4274633/http://cdn2.audiencemedia.com/var/site_352/storage/original/application/c4f5e60dc4f415f5408c49f4cb90c3cd.pdfhttp://www.vmware.com/files/au/pdf/McKinsey_Report_NewIT_Oct2012.pdfhttp://www.mckinsey.com/insights/energy_resources_materials/productivity_in_mining_operations_reversing_the_downward_trendhttp://www.wsj.com/articles/supermines-add-to-supply-glut-of-metals-1451952511https://www.capgemini.com/resource-file-access/resource/pdf/The_Digital_Advantage__How_Digital_Leaders_Outperform_their_Peers_in_Every_Industry.pdfhttp://cdn2.audiencemedia.com/var/site_352/storage/original/application/c4f5e60dc4f415f5408c49f4cb90c3cd.pdfhttp://www.mckinsey.com/insights/energy_resources_materials/how_digital_innovation_can_improve_mining_productivityhttp://www.mckinsey.com/insights/energy_resources_materials/productivity_in_mining_operations_reversing_the_downward_trendhttps://www.pwc.se/sv/metal-mining/assets/mine-2015-gloves-are-off.pdf
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