www.proaxia-consulting.com
Value delivered as promised Company profile of the proaxia consulting group ag
Dr. Peter LindtnerCEO, President of
the Board of Directors
«Digitalization means taking a fresh look at your business.
We design marketing, sales and service processes to
ensure your company’s success in the future. proaxia is a
respected consulting and solution partner for transformation
in the automotive and discrete manufacturing industries.»
Dr. Peter LindtnerCEO, President of
the Board of Directors
Your partner for business and ITManaging complexity and supporting innovative business models is
what drives us. We design the processes within your company as well as
those that support your partner relationships so that your business can
grow and adapt to changes in the market.
Class-leading in the automotive industry and discrete manufacturingproaxia is a leading consulting partner in the automotive sector and in discrete manufac-turing. Our particular strength lies in planning, designing, implementing, and supporting SAP solutions. Our in-depth knowledge of the industry together with our technical expertise make us your strategic partner for complex IT projects. We support you throughout the lifecycle of vehicles, systems and high-value industrial goods.
A leader in marketing, sales and service Our consultants specialize in marketing, sales, distribution and service processes, and spare parts logistical support processes. We have an in-depth knowledge of the busi-ness, are familiar with the technologies, and design IT solutions that optimally serve your business goals.
Experienced in the implementation of innovative digital transformation strategies We are familiar with the transformation taking place in industrial value chains and in your customer touchpoints. We can help you develop a future-oriented strategy for your company.
Our innovations benefit from the experience gained from our many previous projects. It also benefits new business models and makes workflows more productive. We use state-of-the-art technologies to shape successful digital transformation.
Our expertise ranges from designing business models, processes and solutions through to implementing and supporting applications.
Excellent in software development and application managementOur Technology and Support Center consol-idates the experience gained from our many development projects. This expertise finds its way into the design of customer-specific solutions and innovative proaxia solutions. It is the basis for effective support for and expansion of your applications.
International, but still close to you We combine all the benefits of being a medium-sized company with an international presence, a comprehensive range of services and a high level of innovation. We maintain close customer relationships, thanks to our clear structures and direct contact to management.
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proaxia stands for valuesChallenging projects that deliver sustainable added value for our
customers are our passion.
We are convinced that only people who share the same mentality can
work together successfully. This is why we are committed as a team
to sharing the same values in whatever we do. Our consultants have many
years of industry and consulting experience. They work internationally
and have excellent communication skills.
A trust-based partnership that guarantees your successComplex projects require a relationship based on trust and a reliable partner. We promise expertise in industry-specific processes, a focus on sustainability, and complete identifi-cation with our customer‘s project objectives. Our services support your business objectives optimally.
Experienced and highly motivated employeesAll of our consultants have spent many years working with business processes and industrial value-added chains, as well as with SAP appli-cations and technologies. Their expertise and enthusiasm are a critical factor for successful project outcomes.
Enthused about innovation We delight in creativity. In our projects with customers and our collaborations with our research and implementation partners, we remain committed to the development of successful innovations on all aspects of digital transformation, the Internet of Things, and mobile and cloud technologies.
Among the best We are respected in our markets and rank among the best in the industry. Some of the credentials that define us are: a long-standing SAP partnership, and expertise in SAP back-end systems, new SAP user interface techno-logies, architectures and processes.
Results count Our work methods are rigorous yet at the same time flexible. Our own set of methods ensures that our work is tightly structured and results-oriented.
Passion forcustomers
Trust andrespect
PerformanceorientationTeamwork
Integrity
VALUES
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«Seamless communication is the number
one success factor in the automotive business.
We orchestrate marketing, sales and service for
a variety of brands worldwide.
Innovative solutions, along with our own development
center and an experienced support organization,
are our key to delivering successful projects.»
Rainer LenkAutomotive Europe
Jan PedrasAutomotive APAC
Günter LasserAutomotive MENA
www.proaxia-consulting.com
proaxia is a respected strategic partner of the SAP ecosystem for
the automotive industry. The retail vehicle industry is highly dynamic
and demands consistent, globally available data and end-to-end
processes throughout the vehicle lifecycle.
We develop future-oriented processes and system architectures
uniquely tailored to supporting your business.
SAP for Automotive – best-in-class solutionsWe are a leading global consulting partner for all SAP automotive solutions:• SAP Dealer Business Management (DBM)• SAP Vehicle Management System (VMS) • SAP Warranty (WTY)• SAP Service Parts Management (SPM)• SAP Vehicle Insights (VI)• SAP Hybris: Commerce, Marketing, Sales,
Service, Hybris as a Service (YaaS)• SAP Fiori for User Interfaces• SAP Leonardo (IoT)
Marketing, sales and service in the automotive industry
Global Distribution Distribution in Market Sales Usage and Replacement
Play
ers Sales Organization of OEM Retail
Distributor Fleet Provider
VEHICLE LIFE CYCLE
Proc
esse
s
Customer and Vehicle Relationship Management
Service Parts Distribution Mobile Service
Warranty Processing Internal Workshop
Used VehicleSales
Vehicle OrderManagement
Vehicle Distribution Dealer WorkshopVehicleSales
Service PartsSales
Rental, Leasing,Fleet Management
Managing complexityThe global automotive business depends on integrated processes. Different brands in different markets and countries as well as all process participants – from the manufacturer through to the dealer – have to be integrated. We design integrated solution concepts in close collaboration with customers at all levels of the automotive value chain. We streamline and improve the flexibility of landscapes characterized by heterogeneous solutions. We integrate into these IT landscapes SAP standard solutions, customer-specific extensions and innovative proaxia products as well as specific solutions from vehicle manufacturers and third-party suppliers.
www.proaxia-consulting.com
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proaxia DBM|E – Tuning for your SAP Dealer Business ManagementWe are developing proaxia DBM|E in a strategic partnership with SAP.
This innovative solution is based on SAP DBM and extends the system
with industry and brand-specific features, and some additional innovative
functions:
• proaxia DBM|E Core offers features that ensure the optimized use of SAP DBM, based on best practice experience and innovative enhancements that benefit all DBM users.
• proaxia DBM|E Industry Component provides interfaces and functions that cater for specific industry sectors such as fleet suppliers or construction and special vehicle dealers.
• proaxia DBM|E Brand Layer provides interfaces to integrate SAP DBM with OEM systems and brand-specific functions.
• proaxia DBM|E Partner Managed Cloud makes SAP DBM available as a private cloud solution.
DBM|E Core
proaxia DBM|E
DBM|E
Industry Component
DBM|E
Partner Managed Cloud
DBM|E
Brand Layer
SAP Business Suite powered by SAP HANASAP Dealer Business Management 8.1
proaxia DBM|E – a partnership of SAP and proaxiaproaxia has entered into a unique strategic partnership with SAP. Its objective is the joint development of proaxia DBM|E. This close cooperation makes additional functions and adaptations readily available for certain customer groups and markets while ensuring the integration of SAP Dealer Business Management with other SAP solutions. SAP and proaxia jointly consult to move forward the design and development of proaxia DBM|E.
The development of proaxia DBM|E makes provision for all current and future SAP platforms and automotive retail solutions.
proaxia DBM|E is being developed in accord-ance with SAP quality requirements and is certified by SAP. This ensures that its components are optimally geared to one other, interact robustly and provide a future-proof solution. Technological innovations are integrated at an early stage.
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Innovative proaxia solutions – especially for the automotive business
The availability of mobile technologies and cloud applications
creates new opportunities for marketing, sales and service processes.
Together with our partner companies, we deliver innovations that make
workflows in the retail vehicle sector more productive. We employ
the very latest technologies and tools from SAP and other producers.
Our proaxia solutions benefit from the experience gained from our
numerous customer projects.
proaxia VMS|E – making complex processes easy to useThe modern user interface offers innovative process management for the SAP Vehicle Management system. Users see only the data and functions required for their particular role.
SalesDriver – goal-directed distribution managementThis tool makes sales results predictable and controllable. An early warning system shows when your sales results are at risk. This allows you to plan and systematically implement KPI-based measures in good time. Along with the relevant key figures, the associated IT tool provides the essential drivers for the sales process and the starting points for training the sales team. SalesDriver works on all levels of the vertical sales channel.
proaxia Rental Add-On – rental business management simplifiedThe proaxia Rental Add-on supports and optimizes the rental of vehicles and accesso-ries, machines and systems. Complex rental processes are easily managed thanks to user-friendly “cockpits”. The solution covers capacity checking, contract management, invoicing, life cycle management, sales and cost analysis. proaxia Rental Add-On has been designed to work with proaxia DBM|E. In addition to rental and leasing, it therefore supports the latest subscription business models for vehicles.
Existing VMS actions are incorporated via VMS|E and appear in the modern user interface. This also allows the use of mobile devices such as tablets and smartphones.
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Distributor Sales Manager
Distributor Dispatcher
Distributor Admin
Distributor Finance
Distributor Logistics Manager
Distributor Logistics Worker
Dealer Sales Manager
Dealer Sales Person
Dealer Dispatcher
Transport Company
Insurance
External PDI
SAP VehicleManagement
System
Cockpit Search
ExpressProcessing
VehicleDetails
Work-basket
SAP-Gui SAPDealer Portal
Actions
proaxia
VMS|E
Vehicle Logistics
Vehi
cle
Purch
ase Vehicle Sales
«Consistent interaction with customers across all channels is
key to the success of manufacturing companies.
Digitalization makes it possible to radically realign
marketing, sales and service functions.
We implement modern business models that support
successful transformation.»
Rainer Soehlemann Discrete Manufacturing
Jörg BahnemannService and Logistics Solutions
www.proaxia-consulting.com
Marketing, sales and service in discrete manufacturingproaxia is a specialist in the business of manufacturing companies.
More specifically, we understand the rapid changes in business requirements
being brought about by digitalization, cloud solutions and the Internet
of Things. We help you to realign your business, make effective use of new
technologies and successfully respond to competitive pressure.
Digital innovation – an opportunity for your businessproaxia is your strategic partner in positioning your business as an innovative service com-pany. We will work with you as you implement new business models, align your business processes and develop new service offerings. During implementation, we use enabling technologies such as web portals and remote monitoring, and create the in-house and inter-company networking functionality you need.
If your goal is a strong market position, just selling the best equipment is not enough. You also need to tailor your marketing, sales and service operations to meet the needs of each customer and their own specific market.
Proven SAP solutions – meeting your needs for the futureproaxia is a preferred implementation partner for SAP solutions. It doesn’t matter whether your needs are for a «digital core» or «digital innovation», you can rely on us to implement your requirements efficiently and effectively.
• SAP Hybris Commerce, Cloud for Sales, Cloud for Service, SAP Hybris Microservices
• SAP ECC with an emphasis on CS, MM, PM and SD
• SAP S/4 HANA • SAP Fiori• SAP Cloud Platform (SCP)• SAP Leonardo (IoT)
InvestmentNeeds Procurement Operations
Readiness Commissioning Maintenance
Play
ers
Production (OEM) Marketing & Sales Service OrganizationGlobal
RegionalLocal
Spare Parts Logistics
Plant and machine engineering
Medical devices
Instrument and component engineering
Proc
esse
s
Governance Processes
Support Processes
Modernization Phase Out
MarketingProduct
and ServiceManagement
Productand Service
Sales
CustomerSupport
RemoteMaintenanceand Service
Spare PartsLogistics
Field ServiceExecution
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proaxia – your partner for business and IT transformationDigital innovations are changing the business world at breakneck speed.
proaxia will design solutions for your company that offer maximum agility,
flexibility and networking performance.
All-encompassing strategy – coherent implementationOur service offering includes the development of functional strategies, implementation plan ning and solution design. proaxia coher-ently aligns marketing, sales and service solutions with the strategic aims of manufac-turing companies.
To help us do this, we develop sustainable technical concepts and sustainable solution architectures along the entire value chain. By implementing state-of-the-art technologies, we create solutions that optimally support your business.
proaxia – we integrate business and ITClose cooperation between IT and your specialist departments is vital for the success-ful implementation of your innovation goals. We view ourselves as an intermediary be-tween business and IT. Our all-encompassing approach guarantees the success of your digital innovation strategy and helps you secure a vital competitive edge.
Aligning and optimizing Planning and designing
Designing and implementing Structuring and managing
proaxia Services
IT strategies
Business transformation roadmaps
Operating models
Functional area and digitalization strategies
Target, solution and integration architecture
Process mobilization
Digital transformation and e-service design
Process, organization and master data improvements
SAP Hybris C4C for sales and service transformation
Portal solutions with SAP Hybris Commerce and SAP Fiori
Enterprise processes in SAP ECC and S/4 HANA
Upgrade and transition services (e.g. S/4 HANA)
Portfolio, program and project management
Global rollouts
Tenders (RFI/RFP)
Test and quality management
Procedure and models
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Coresystems Field Service Solution – digitalizing serviceCoresystems is a leading supplier of solutions for field service. With the cloud-based Mobile Field Service Solution, you can fully digitalize the service process.
In a joint innovation project with Coresystems, proaxia developed the SAP connector to provide tight integration of the field service solution in SAP ECC.
Our portfolio, which includes the field service solutions of our partner Coresystems, ensures full integration with your company’s SAP backend system.
proaxia Rental Add-On – rental business management simplifiedThe proaxia Rental add-on supports and optimizes rental businesses dealing in medical equipment, instruments and components, as well as in machines and systems. Complex rental processes are easily managed thanks to user-friendly «cockpits». The solution covers capacity checking, contract management, invoicing, life cycle management, sales and cost analysis.
proaxiaRentalAdd-On
Costs and revenues over the complete life cycle
Handling of equipments using asset accounting
Periodically invoicing of rental contracts (D, W, M, Y)
Service execution for mounting and dismantling as well as service
Determination of the utilization of the rental fleet
Rental objects are handled as equipments in SAP
Logistic execution for rental components
Inventory management using a non valuated rental plant
Simple overview of the rental fleet
Innovative proaxia solutions – optimizing your special processesMobile technologies and cloud applications have great potential for improving
the performance of your marketing, sales and service functions. Intelligent,
networked machines and systems enable you to digitalize your processes
beyond the point of sale. Together with our partner companies, we implement
innovations that make workflows more productive and link the SAP core
systems with mobile technologies and cloud applications.
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«We are more than just another consulting company.
Our customers appreciate us because we have in-depth
knowledge of their processes and we know how best
to implement solutions in their systems.
We are familiar with complex IT architectures. We use
the latest technologies to design solutions that
optimally support our customers‘ processes.»
Dr. Marcin GranowiczBusiness Technology and
Product Development
Peter M. BrakApplication Management and
Quality Management
www.proaxia-consulting.com
Software developmentproaxia’s Technology and Support Center in Poland is our firm foundation for the development of customer-specific solutions and innovative proprietary products. We optimize your total cost of ownership by combining on-site and nearshore processes.
Software development – tailor-made around SAPWe use proven SAP development tools and the latest technologies to customize your SAP landscape and integrate third-party software components within it.
proaxia undertakes development projects from 20 to 3000 man-days in size. These projects require a methodical yet flexible approach. Our tried and tested methodology ensures the continuity and adaptability of the applications we develop. Communication during the project is in English or German.
Technological expertise
• ABAP, PI, LSMW
• SAP Cloud Platform
• SAP Fiori
• SAP HANA
• SAP Hybris
• SAP Leonardo, Internet of Things (IoT)
• Adobe Forms
• Java
• .NET
• iOS
• Android
proaxia has been certified by SAP as a «Partner Center of Expertise».
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Modular services – tailored to your needsMake use of our experts as an extension of your team by outsourcing individual applica-tion management services in whole or in part. You choose which services you require and we do the rest – from user support to the enhancement of your SAP solutions and interfaces.
Application managementproaxia supports your applications throughout their lifecycle – whether
they are proaxia solutions, SAP applications, interfaces or
customer-specific developments. We regularly achieve certification
as a SAP Partner Center of Expertise. Our experts see to it that
your applications are secure and offer you the freedom to strategically
develop your business processes and IT functions.
In application management, we specialize in the following processes: marketing, sales, service, purchasing and logistics with SAP standard modules (SAP ECC, S/4 HANA, Fiori, Hybris-Cloud solutions) and SAP automotive solutions (DBM, VMS, WTY).
User Support�
Application Support� Monitoring Extensions
Application Management Services
Providing external support for key users to free up internal resources
2nd and 3rd level support in German, English, French and Italian
Ticket processing with key users
Identification and rectifi-cation of faults during normal operations based on the Service Level Agreement (SLA)
Documentation and maintenance of the knowledge base
Ongoing monitoring and regular reporting of the SLA compliance level
Support for complex system environments to ensure optimum utilization
Problem analysis, solution finding, and implementation of customizing or enhance-ments to maximize process efficiency
Proactive improvement proposals to simplify and optimize processes
Preparation of test scenarios and execution of tests such as regression and integration tests
Transport management, system upgrades and patches
Functional and technical monitoring of business processes, workflows, interfaces and batch jobs during operation, with controlled escalation in the event of malfunctions
Automation of monitoring tasks
System analysis and tuning
Design and implementation of customer-specific extensions
Alignment with existing developments
Carrying out change requests
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proaxia and our partnersWe rely on partnerships that strengthen and supplement our capabilities.
Our aim is to implement excellent holistic solutions and to provide a one-stop
shop for our customers.
proaxia has been a SAP partner from the very beginning. We have many years of experience and in-depth expertise in the development and implementation of SAP solutions. Our consultants and developers have been directly involved in the development of SAP solutions and overseen a large number of new SAP solution ramp-ups.
Our extensive knowledge on all matters related to SAP ECC, SAP S/4HANA and SAP for Automotive is the basis for our outstanding solutions. We inte-grate SAP solutions, customer-specific extensions, innovative proaxia products – as well as specific solutions from manufacturers and third parties – into a unified IT landscape.
Strategic consulting in the automotive sector
Conceptual design and implementation of online portals, international websites, e-commerce solutions and mobile apps
Supplier of field-service solutions
Digital transformation and optimization of service processes
Strategy consulting and transformation management
Strategic partnership for international rollouts to and from the USA
HEC Lausanne
Research and innovation projects with Professor Christine Legner
Research and innovation projects with Professor Sven Pohland
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«Major changes are possible when you have a reliable partner.
Our entire workforce operates on
the principle of Value delivered as promised.
This culture creates stable business relationships
based on mutual confidence and provides
a solid foundation for projects that create added value.»
Willy Wolf CFO
Board of Directors
SAP and other SAP products and services mentioned in this document, and their associated logos, are trademarks or registered trademarks of SAP SE in Germany and other countries. All the names of other products and services are trademarks of their respective companies.
Facts and figuresThe proaxia consulting group ag is an international
business consultancy with headquarters in Switzerland
and subsidiaries in Europe, MENA and Asia. With
more than 200 consultants in the German-speaking
countries, Poland, China, Japan, Singapore, Indonesia
and the Arab Emirates, the company guarantees
the implementation and support of first-class solutions
and service concepts of a consistently high standard.
Established: 2008
Head office: Switzerland
Legal form: AG (public limited company) under Swiss law
Board of Directors: Dr. Peter Lindtner (President) Yoshihiko Maeda Willy G. Wolf
Employees: 200 consultants at proaxia Network of over 350 SAP consultants
USAMichigan• Detroit
EUROPEGermany• Nuremberg
Switzerland• Spreitenbach
Poland• Wroclaw
MENAUnited Arab Emirates• Dubai
ASIAChina• Beijing
Singapore• Singapore
Indonesia• Jakarta
Japan• Tokyo• Osaka• Nagoya• Hyogo
proaxia consulting group ag
Industriestrasse 176CH-8957 Spreitenbach
Phone +41 56 418 20 80Fax +41 56 418 20 81
[email protected] ©2018