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Go8 Librarians
Study of Value Frameworks for Academic
Libraries
The Australian National University
Go8 Librarians
Group of Eight Librarians initiativeThe Group of Eight (Go8) is a coalition of leading Australian universities, intensive in research and comprehensive in general and professional education.
The Go8 Librarians network undertakes collaborative projects
• http://www.go8.edu.au/go8-members/go8-committees/go8-librarians
Go8 Librarians
Group of Eight Librarians initiative
Cost-benefit study to assess in both financial and qualitative terms the value library-provided information resources deliver to their research communities
• commissioned by Group of Eight (Go8) university librarians
• initiated by Vic Elliott
• conducted by Outsell, Inc.
Go8 Librarians
Methodology
Contingent valuation
• hypothetical scenarios
• willingness to pay
Go8 Librarians
Web survey• administered at
The Australian National UniversityThe University of AdelaideThe University of Queensland
Validation
• outcomes confirmed through focus groups atMonash UniversityThe University of MelbourneThe University of New South WalesThe University of Sydney
Go8 Librarians
DefinitionsResearch community• All university staff engaged in research
(whether or not also teaching) and all postgraduate pre- and post-doctoral research students as well as research assistants working on behalf of such researchers
Costs
• Costs incurred in providing information resources in both print and digital formats, for the research community
Information resources
• Content only, both print and digital, made available to researchers by their universities
Go8 Librarians
Response rate
1,175 valid responses (8.5%, with margin of error of ± 2.73%)
1,173 respondents completed all questions
Go8 Librarians
Demographics
Go8 Librarians
Demographics
Go8 Librarians
Use of information resources
0
200
400
600
800
1000
1200
B1: Use of print or physical information resources
Never
Sometimes
Frequently
Go8 Librarians
Use of information resources
0
200
400
600
800
1,000
1,200
B2: Use of electronic information resources
Never
Sometimes
Frequently
Go8 Librarians
Time and money spent in using information resourcesC1: Time devoted to use of information
resources
0
50
100
150
200
250
300
350
400
450
500
Lessthan 1hour
1-5hours
6-10hours
11-15hours
16-20hours
21-40hours
Over 40hours
Axi
s Ti
tle
a. Print
b. Electronic
050
100150200250300350400450500
Lessthan 1hour
1-5hours
6-10hours
11-15hours
16-20hours
21-40hours
Over40
hours
a. Print
b. Electronic
Go8 Librarians
Time and money spent in using information resources
Time and money spend using information resources
0
100
200
300
400
500
600
700
800
None 1-5 6-10 11-20 21-30 31-40 41-50 Over 50
Axi
s Ti
tle
a. Print
b. Electronic
Go8 Librarians
Time and money spent in using information resources
Go8 Librarians
Time and money spent in using information resources
Go8 Librarians
Present funding arrangements
Go8 Librarians
Present funding arrangements
Go8 Librarians
Qualitative questions about current services
Go8 Librarians
Qualitative questions about current services
Go8 Librarians
0
200
400
600
800
1000
1200
Journal arti
cles (a
cademic,
scholar
ly, te
chnica
l...
Abstracts
, inde
xes, a
nd bibliograp
hies
Overal
l rang
e of inform
ation r
esource
s Books
Conferen
ce proce
edings
Govern
ment pub
licati
ons
Tech
nical p
apers
Dataset
s (e.g
. num
eric d
ata, su
rveys,
etc.)
Audio-vi
sual
media
Stand
ards and sp
ecific
ation
s
Patents
Other
Not applicable
Often fails to meet my needs
Sometimes fails to meet my needs
Meets my needs adequately
Meets my needs well
Go8 Librarians
0200400600800
10001200
Journal arti
cles (a
cademic,
scholar
ly, te
chnica
..
Abstracts
, inde
xes, a
nd bibliograp
hies
Books
Overal
l rang
e of inform
ation r
esource
s
Conferen
ce proce
edings
Govern
ment pub
licati
ons
Dataset
s (e.g
. num
eric d
ata, su
rveys,
etc.)
Tech
nical p
apers
Audio-vi
sual
media
Stand
ards and sp
ecific
ation
s
Patents
Other
Ease of access
Not applicable
Often fails to meetmy needsSometimes fails tomeet my needsMeets my needsadequately Meets my needs well
Go8 Librarians
Qualitative questions about current services
Go8 Librarians
Different funding scenarios for information resources
Go8 Librarians
Different funding scenarios for information resources
Go8 Librarians
Different funding scenarios for information resources
Go8 Librarians
Different funding scenarios for information resources
Go8 Librarians
Different funding scenarios for information resources
Go8 Librarians
Additional analyses
Analysis by university
Go8 Librarians
Additional analyses
Analysis by broad subject discipline
Go8 Librarians
0
5
10
15
20
25
Overal
l
Arts & Human
ities
Socia
l scienc
es
Life Sc
iences
Physica
l Scie
nces
Subject analysis: hours of use
Hours per week using electronicinformation resources
Hours per week using printedinformation resources
Go8 Librarians
0
5
10
15
20
Overal
l
Arts & Human
ities
Socia
l scienc
es
Life Sc
iences
Physica
l Scie
nces
Subject analysis: items used
Electronic itemsdownloaded or printed
Printed items borrowed,copied or consulted
Go8 Librarians
Additional analyses
Analysis by type of respondent
Go8 Librarians
Summary of main findings
Qualitative
Go8 Librarians
Summary of main findings
Financial
Go8 Librarians
Some conclusions
Libraries
• Provide a significant return on investment to university researchers
• The electronic environment provides an even more critical role of libraries
• This will change regularly and our value needs regular reassessment
• We need to review our services in light of the findings of then study.
Go8 Librarians
Thank you
Vic Elliott
8 April 2010