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2. Dynamic Infrastructure Delivering superior business and IT services with agility and speedService Management Provide visibility, control and automation across all the business and IT assets to deliver higher value services.Asset Management Maximizing the value of critical business and IT assets over their lifecycle with industry tailored asset management solutions.Energy Efficiency Address energy, environment, and sustainability challenges and opportunities across your infrastructure. Virtualization Leadership virtualization and consolidationsolutions that reduce cost, improve asset utilization, and speedprovisioning of new services.Business Resiliency Maintaining continuous business operations while rapidly adapting and responding to risks and opportunities.Security End to end industry customized governance, riskmanagement and compliance solutions.Information Infrastructure Helping businesses achieve information compliance, availability,retention, and security objectives.2 3. Backdrop: Rapidly Increasing IT Costs And Demands Costs to manage systems hasSpending doubled since 2000 Installed Base(US$B)(M Units)$30050 Costs to power and cool systems has doubled since 2000 Power and cooling costs45$25040 Devices accessing data overServer mgmt and admin costs networks doubling every 2.5 yearsNew server spending 35$20030 Bandwidth consumed doubling$15025 every 1.5 years201 $100 Data Doubling every 18 months1510 Server processing capacity$50 doubling every 3 years25$00 10G Ethernet ports tripling over the next 5 years Source: IDC, 2008 1WW TB Capacity Shipped on Enterprise Disk Storage Systems 2Server processing consumption doubles every 3 years 3 3 4. Value Progression from Virtualization to Cloud A Dynamic Infrastructure can also provide a great foundation to construct a more efficient platform for delivering cloud based servicesCloudServiceManagementAutomation Virtualization Always available Elastic scaling Discover, monitor, Pay for use meter, secure and Automated automate deployment of Standardize provisioning virtualized resources application Simplified user configuration Assure SLA interface Improveachievementutilization Reduce deployment time Integrated virtualization Reduce costs management with IT Increase processesflexibility 4 5. 5 Customer Value Virtualization to CloudKey Customer Pain Points How Cloud Delivers Value Lost business opportunity because IT too Ability to dynamically scale IT services to slow to react. Lack of agility.meet business demands in real time Long deployment timelines for new Automate the provisioning and systems (weeks/months+). deployment of new systems Operations that cross functional IT Standardize and automate both requests groups are slow and inefficientand fulfilment across IT silos Many steps are manual and prone to Utilizes repeatable, standardized and errorautomated procedure to reduce errors Huge up-front infrastructure investment Abstracts IT services from IT resources for small projects or infrequent peaks facilitating reuse & overflow pooling Server sprawl with low server/resource Leverage dynamic allocation linked to a utilizationreservation system for higher utilization Compliance, auditing, and security Standardize and reduce number of patching costlyconfigurations used Dont know what compute resources are Integrated, usage-based metering, billing used and what they costand license compliance5 6. CloudService Virtualization ManagementAutomationVirtualization Virtual Server/ Hypervisor Virtual Storage & Network Image Management6 7. Virtualization Poses Challenges And Opportunity Virtualization Challenge (Uphill)Virtualization Opportunity (Downhill)Web Servers ServersApp App/DBVirtualVirtualVirtual ApplicationApplication ServersApplication ServerServerServer Virtual Virtual Virtual Virtual End Users 65 Virtual+Physical Clients Servers Storage Networks IDC projects that use of server virtualizationServer Installedwill result in a significant increase in the number 60 Base (Millions)Spendingof servers (physical + virtual) to be managed(US$B)$300 The projected increase is not yet reflected intheir forecast of server management costs App Servers App Servers 55 50 Physical App/DB VirtualizationServer Installed$250Power and Cooling Costs 45 Base (Millions) 40 Server Decouples Virtual and Physical EnvironmentsServer Mgt and Admin Costs 35$200New Server Spending 30Physical Environment$150 25 20$100 Virtualization 15Management 10Gap Network$50Blades SMP Servers Storage Servers HardwareIT Resources for Many Servers, Much Capacity, Low Utilization = $140B unutilized server assets 5$0 Source: IDC, May 2006 0 and Storagea Medium Business10 9789 00 105 8 99602 0304 06 07 9 9000 192020 20 191919 20 20202020 2020 20 Virtualization results in huge volume and Virtual resources are easier to deploy, grow, move change increases and can lead to VM sprawl Virtual resources and their configurations are Represents another layer of complexity on topdecoupled and insulated from physical environment of complex physical environment Virtualization exploitation can directly improve Made more difficult by the pursuit of multiple utilization, space, and energy, agility, and TCO virtualization technologies Virtualization without good management is more dangerous than not using virtualization in the first place, Gartner* *Source: http://www.gartner.com/it/page.jsp?id=5050407 8. Virtualization Increases Performance Divide Poor Top Metric Average Performers PerformersPerformersAdmin to VM Ratio 18 77 150Cost per VM $3,770 $881 $45Server Reduction-10% -17%-35%Utilization (CPU) 70%VM Deployment Time4 hrs. 2 hrs. 30 mins. New App Deployment Time 24 hrs.5- hrs.30 mins. Tools Correlated with Top Performance: Capacity Planning, OS and Application Provisioning, Patch Distribution, and IT Process Automation Sources: EMA, IBM 8 9. 9 Virtualization Management TPM VirtualizationManagement Apps Apps AppsVirtual ServersApps Apps Apps Provision, Move, Change,Middleware Middleware Middleware Middleware Middleware Middleware Configure Virtual Servers LinuxWindowsWindowsLinuxWindowsWindows Hypervisor 1 Hypervisor 2 Heterogeneous supportVisibilityCPU 1 CPU 2 CPU 3 CPU 4CPU 1 CPU 2 CPU 3 CPU 4 Control & across hypervisors and ITM, TPC,Automationplatforms ITMNP, Virtual Networks TADDMSAN TPM, TPC, AIX/LPARS, VMWare, SANSRM, TSAM Virtual StorageSolaris Zones, zVM Configure associatedresources virtual networkand virtual storage (viaTPC)Customer Benefits Ability to coordinate and manage virtual resource provisioning from a centralized manager Manage in the context of a solution (e.g., Green, Applications, Test Center Provisioning, etc.) Increased IT flexibility to allocate resources to meet business demands Increased HW utilization and decreased energy consumption9 10. Lifecycle Of A Virtual Image Design BuildStore Deploy ManageTooling to design the Tooling to build virtualStore the images in aDeployment requires Use information from stack of OS andimages and associaterepository. It needs to platform specific toolsthe build and applications in a virtualmetadata with them. be cataloged and to take images from deployment stage to image. This can be This can be done by accessible from a Store and use the better manage thedone by modifyingcapturing existing deployment system. It appropriatedeployed service. existing system image system or by creating includes offlinemechanism (networkManagement systemor by creating a newa new image structure. operations capability or storage) to createneeds to patch and image structure. Images can representon an image including an instance of the update the deployed Images can representsingle system or query and search. image for booting the system. single system or group composite application.system ( VM or LPAR)of images canImages can also be and attaching datarepresent ashipped to ISVs for images where needed. compositeadding additionalThis includes application. content. Repositoriescustomization of imagecan be distributed andfor deployed instance replicated for scale.Cross-cutting concernsStandards : Open Virtualization Format Specification (OVF)Platform coverage: (x86, POWER, System z )Governance : Control of images across the lifecycle stepsStorage media : Impact of Storage hardware on Image Management*Security (including integrity, signing and access control) of images (other data management issues) 10 11. Tivoli Provisioning Manager for Images and OS Deployment IntegrationServer Consolidation Compliance Management TPMfImages includes TPMfOSD Automate server consolidationFederal Information Processing and is available as a fully integratedusing physical to virtual imageStandard 140-2 compliance chargeable component to TPM migrationFederal Desktop CoreConfiguration compliance forWindows XP and VistaDiscovery Discover infrastructure information, including virtual system images from x86 hypervisor or physical Manage Image Sprawl machine images (VMware, KVM. In Discover, capture, store, November add: XEN, Hyper-V, manage and deploy virtual XVM)and physical images from a single repositoryImage ConversionAvoid Vendor Lock-in Physical to virtual Image Deployment Virtual-to-virtual image migration Virtual to virtualDeploy physical and virtual images across hypervisors Virtual to physical in a consistent manner using a tune-able infrastructureSeparate applications and settings Automated OS Deploymentfrom OS image. Single instanceRemote Deployment Native installation storage for easier management.Automate remote deployment of Cloning Deploy from image library, CD, DVD, operating systems to eliminate Driver injectionor USB. costly on-site support Configure OS parameters 11 12. CloudService Automation Management AutomationVirtualization Automate manual tasks Leverage speed ofvirtualization Integrate intoautomated solutions 12 13. Automation: Exploiting Computer Strengths Since the inception of computers they have been recognized to provide the followingvalue over manual processes: Good for performing repetitive tasks More accurate and precise Just Faster 13 14. Automation - Tivoli Provisioning ManagerResourcesProcess Integration Use the same tool to provision Use TPM to provide seamlessphysical servers, virtual servers, Discoverystorage, and network devices infrastructure provisioning steps in Discover or import IT higher-level Change, Release, andinfrastructure information SRM process flowsfrom multiple sources Compliance Management OS Provisioning Check to ensure resources are Deploy initial OSs and/or server configured correctlyimages across multiple systems using single methodology and infrastructureDesired State ManagementInventoryAct on deltas between desired andSoftware Deployment Keep track of hardware andactual states to automatically keepsoftware making up IT infrastructureresources configured correctlyDeploy applications, patchesand/or images in a consistentmanner using a tune-ableinfrastructure 14 15. CloudService Service Management Management AutomationVirtualization Integrated ITIL-based managment Incorporate full systems management infrastructure 15 16. 16 17. Cloud Service Cloud Computing Management AutomationVirtualization Leverage underlyingVirtualization,Automation andService Management Deliver IT services froman end-userperspective Enable new models forcapital and operatingexpense 17 18. Cloud Computing Cloud is an emerging consumption and delivery model for many IT-based services, in which the user sees only the service, and has no need to know anything about the technology or implementation Attributes Flexible pricing ElasticStandardized,scaling consumable Rapidweb-deliveredprovisioning services Metering &Service BillingAdvancedCatalogOrdering virtualizationVISIBILITY CONTROLAUTOMATION....service oriented and service managed18 19. Cloud Has Multiple Sourcing Options Managed Outsourced Traditional Enterprise IT Private Cloud Private Cloud Private CloudPublic CloudSecurity- and Service-Integration (Interoperability) Sourcing Options InsourcedOutsourcedCloud Computing allows you to develop the right strategy torapidly and dynamically deliver business and IT services at lower cost and foster innovation 19 20. Service Lifecycle Management And Automation Subscriber (e.g. Line ofBusiness) Administrator / SLM Service Catalog CloudManagerServiceService Management PlatformSubscriber Process Engine Middleware Virtualized(e.g. Line of and Standardized Resources Physical Business) IBM / ISV / Assets IT Dept20 21. 2 Functional Cloud Management Platform Reference Architecture 1Cloud ServiceCloud Service ProviderCloud ServiceConsumer DeveloperBusiness-Process-as-a-Service User InterfaceConsumer Software-as-a-ServiceCloud APIEnd user Platform-as-a-Service ServicesInfrastructure-as-a-Service Developer Virtualized Infrastructure Server, Storage, Network, Facilities Partner Clouds Common Cloud Management Platform BSSOffering Mgmt Customer MgmtPricing & Rating Business SupportOrder MgmtEntitlements Subscriber Mgmt ServicesServiceConsumerAccounting & BillingInvoicingPeering & SettlementDevelopmentService Development PortalBusinessTools Service Delivery PortalContract MgmtSLA Service Offering Manager Reporting Catalog Metering, Analytics & Reporting Service DefinitionTools API OSS Service Delivery Catalog Operational CustomerSupportService Templates Service Automation ManagementIn-house ITServices Service Request ManagementConfiguration Mgmt Image Lifecycle Management Provisioning Incident, Problem &IT Service Level ManagementChange Management Monitoring & IT Asset & License Management Capacity &Event Management Performance ManagementVirtualization Mgmt Image CreationConsumer Tools Administrator Service Provider PortalService Business ManagerService Transition Manager Service Operations ManagerSecurity & Resiliency Service Security Manager 21 22. Tivoli Service Automation Manager (TSAM) Central Unit for deploying & managing Cloud Services in a datacenter environmentDynamic instantiation and management of Cloud Services along their entire lifecycleAutomation based on build- & management plans including humans and managementcomponents Raises the level of abstraction for Service Management in data centers from single LPARs, storage volumes, SW installations to services as the units of management Integrated Management SolutionBased on strategic Tivoli Process Automation Engine (TPAE)The holistic viewis more than the sum of its of a service...individual parts 2222 23. Introducing IBM cloudburst Integrated Smart Business Systems Purpose-Built Solution Integrates the service management software system with network, servers, storage, quickstart services, and financing as an integrated offering to deliver an internal private cloud Customer Benefits? Improved innovation - Dramatically improve business value and ITs effect on time-to-market by enabling theService ServiceDesignSubscription business workloads to rapidly and accurately be deployed when and whereService they are needed.OperationsService Service Decrease operational expenses Gain Delivery Activationproductivity increases in IT labor costs through automation. Maximize capital usage and reduce added capital expense. Reduce complexity and risk - With automation and standardization the human error factor is minimized.Based on 100+ client engagements 23 24. IBM CloudBurst: What we deliver A service delivery platform that is pre-integrated at the factoryServices Built-for-purpose based on the architectural requirement of specific workloads Software Delivered and supported as a single product Prepackaged, pre-configured servers, storage, networking, software and Hardware installation services needed to start up a private cloud GTS Quickstart Services: Installation and configuration Deploy and integrate BladeCenter hardware in customer data center and networkOn-Site introductory Training Configure local storage area networkOverview and hands-on platform training including topics like: Configure users and security profilesBladeCenter, local SAN and network switch management Configuration and discovery of virtualized compute, network and storage resourcesAdministrator and user level training Configure self- service portal Cloud Software Configuration:Base Hardware Configuration*: Systems Director 6.1.1 with BOFM, AEM; ToolsCenter 1.0; DS Storage 1 42U rack Manager for DS4000 v10.36; VMware VirtualCenter 2.5 U4; LSI SMI-S 1 3650M2 Systems Management Server provider for DS3400 1 HS22 cloud management blade VMware ESXi 3.5 U4 hypervisor on all blades 1 BladeCenter H chassis with redundant Ethernet and Fibre Tivoli Provisioning Manager v7.1Channel switch modules DB2 ESE 9.1; WAS ND 6.1.0.13; TDS 6.1.0.1 Special purpose customized portal and appliance wizard that enables 3 managed HS22 blades client portal interaction DS3400 FC attached storage Tivoli Monitoring v6.2.1 OS pack24 25. 2 5 Product Delivery and Packaging for Cloud Solutions IT Service DeliveryIBM for Cloud: core plus Cloudburs additional service tmanagementPolicy Based Resource AllocationITUAM(incl. Usage & Accounting, EnergyITM Mgmt, HA)OS agents, GEM IT Service Delivery for Cloud: core TSAMcomponentsPolicy Based Resource Allocation (request, deliver, andTSAM manage services) Resource Prov & Config Mgmt (Incl. Composite imageResource Provisioning and Configuration Management mgmt and federatedimage repository) TPMTPM for Images TPM for ImagesTPMTPM TPM Image ManagementIncluded in for TPM Images for Images (discover, deploy, convert, maintain)Image ManagementChargeableTSAMIncluded in ComponentIncluded inIncluded inTSAMTSAMTSAM TPM for OS TPM for OS TPM for OSTPM for OSTPM for OS Deployment Deployment Heterogeneous OSDeploymentDeploymentDeployment and Management Heterogeneous OS Deployment and managementDeployment Included inIncluded in Included in TPM TSAMTSAM HW Custom built/used Virtualization InfrastructureBladeCenter x25 26. Examples of Client InnovationFinancial Services CompanyWe struggled with the long time toreclaim test server deployments typically two years. In addition, the ITricity opened a highly advance Computingprocess to request and provision Center for Continental Europe.servers was manual, cumbersome "Customer demands for flexible computing and error prone. resources are rapidly increasing. Hosting services should also be reliable, fully resilient across We deployed IBM Cloud SW to implement an end user, multiple centers and compliant to business rules self-service provisioning private cloud to expedite the and regulations," process to reclaim compute systems and streamline provisioning Rome Tivoli Lab adopted TSAM for a private Tornado is an internal IBM cloud solution for automated cloud in early 2009 for the development and test deployment and management of test and development environment. Use request-driven provisioning tosystems. The challenges are long times to approve, request servers, OS and storage on demand. deploy and implement test environments in IBM labs. Allow developers/testers to create, share, and manage their images. Deployed in Toronto, Hursley and Silicon Valley labs Deployment time reduced from 4 days to 45reducing a 25 step process down to 5 steps resulting min for Windows box with WAS and DB2.in a labor savings of over 9 person years and a 305% Increased capital utilization across teams.ROI 26 27. Thank YouIBM Software
