VDA 6, Part 2
VDA Quality Management in automotive industryQM System Audit, Volume 6, Part 2 “Services” / 2nd edition 2004
Motivation and benefits
As early as 1997, a workgroup of the VDA Technical Group
“Quality Control in Automotive Industry” elaborated this
specific standard for services around automotive industry,
which is unique world-wide, based on ISO 9001/9002,
9004-1/2 with the co-operation of OQS and newly de-
fined it as part of the new German quality standards in
automotive industry / Series of Documents 6.
10 years after the introduction of the standard, it may be
stated that the endeavours of the German automotive in-
dustry have thus led to the introduction of a standard that
is unique world-wide. This also helped to close the gap
between the automobile manufacturer and the end custo-
mer. Furthermore, VDA 6.2 makes it possible to demons-
trate compliance with automotive requirements in areas
in which no certification acc. to ISO/TS 16949 is possible
at the moment. Organizations directly concerned by this
include business firms, forwarding companies, consulting
companies and maintenance companies.
The document VDA 6.2 basically is a German automotive
standard for which there is no alternative world-wide. For
example, many German automobile manufacturers review
the quality capability of their direct contracting parties and
business firms on this basis.
Certification acc. to VDA 6.2 always is a supplement
based on certification acc. to ISO 9001:2008. Among
other things, the new assessment method considers pos-
sible residual risks. Therefore, VDA 6.2 helps to make ex-
pressive statements about the quality of the management
system (method based on measurement).
Objectives
n measurement of the efficiency of the organization and
its partial areas
n strategic business planning and its implementation on
the basis of concrete business plans
n optimized improvement process
n secured project management
n secured service provision processes
n sustainable optimization of the customer-supplier re-
lationship
n optimizing customer satisfaction
Target groups
n service providers around automotive industry, e.g. for-
warding companies, merchants, engineering, main-
tenance companies, consultants
Criteria
Guidelines of VDA 6, Part 2
The document VDA 6.2 is a technical standard. Like all
VDA Standards, it is no standard in the traditional sense
of the term. It was originally developed while considering
the requirements of ISO 9001:1994 and ISO 9004:1994.
In its current version, VDA 6.2 completely follows the
structure of ISO 9001:2008, just like ISO/TS 16949 does.
The contents of the requirements of ISO 9001:2008 have
been fully taken over. The specific additional require-
ments are inserted in separate chapters and supplements
directly after the structure of ISO 9001.
VDA 6, Part 2
In the audit, the individual processes are measured and
assessed for their efficiency. In this context, this model
speaks about five management processes and eight main
processes. These processes will be assessed according
to a new assessment key, which also considers the risk.
Thus this method based on measurement considerably
differs from ISO/TS 16949. For here the possible oppor-
tunities for improvement are shown objectively.
Important additional requirements of VDA 6.1 as compar-
ed to ISO 9001:2008 include:
n strategic short-term, medium-term and long-term
business planning
n considering possible risks
n higher requirements placed on marketing and sales
n identifying the satisfaction of customers and emplo-
yees (motivation)
Accreditation
Quality Austria Training, Certification and Evaluation
GmbH has been accredited for VDA 6.1 by VDA/QMC
since 12/1996. For VDA 6.2 and for VDA 6.4, Quality Aus-
tria Training, Certification and Evaluation GmbH has been
accredited since 03/1999. For each standard, Quality
Austria Training, Certification and Evaluation GmbH is the
first Austrian certification body to be accredited by VDA.
Other relevant standards
various VDA Volumes and the manufacturers’ specifica-
tions, ISO 9001:2008, TS 16949:2009
Quality Austria introduces itself
Quality Austria Training, Certification and Evaluation GmbH
is your competence partner for Integrated Management
Systems in the fields of Quality, Environment and Safety
and Industry Standards as well as Business Excellence.
The services provided by Quality Austria range from trai-
nings in the field of international management trends and
techniques via certification of management systems accor-
ding to international standards and regulations and natio-
nal guidelines and directives and assessments acc. to the
EFQM Excellence Model to awarding the Austria Quality
Seal. The Austrian Excellence Award will be presented
to Austrian organisations in cooperation with the Federal
Ministry for Economic Affairs, Family and Youth. Quality
Austria is accredited by the Federal Ministry for Economic
Affairs, Family and Youth and has numerous international
registrations and accreditations.
Having more than 1.000 auditors, trainers, assessors and
technical experts, Quality Austria secures successful im-
plementation of standards and regulations within the orga-
nisations and provides sector and product specific know-
how with a very high focus on practical work. Based on the
competence network in the field of comprehensive sector
specific, technical and methodological knowledge as well
as comprehensive experience, trends will be influenced
while innovations will be interpreted and tomorrow’s requi-
rements will be co-designed actively and consistently in
corresponding bodies even on an international scale.
The close connection of Quality Austria as a national re-
presentative with the international partner organisations
IQNet, EOQ and EFQM as well as cooperation of Quality
Austria with IPC, VDA-QMC and IATF enable global know-
how to be imparted and turn the organisation into a com-
petent partner. Quality Austria cooperates with some 50
partner and member organisations. Quality Austria is a sta-
ble factor when it comes to creating valuable synergies at
the economic site of Austria.
ContactGerald Perschler
Executive Vice President
Sector Management Automotive
and Aerospace Industries
Auditor, Trainer
Doc
. Nr.
RE
24_
00_2
1_e
Edi
tion
Nov
embe
r 20
13
VDA 6, Part 2
Quality AustriaTraining, Certification andEvaluation GmbH
HeadquartersZelinkagasse 10/31010 Vienna, Austria, EuropePhone: (+43 1) 274 87 47 Fax: (+43 1) 274 87 47-100
Customer Service CenterAm Winterhafen 1/14020 Linz, Austria, EuropePhone: (+43 732) 34 23 22 Fax: (+43 732) 34 23 23E-Mail: [email protected]
www.qualityaustria.com