Vendor Management System - appvms.scg.co.thX(1)S(rkh2dv0khpju0diemxcqv2qb))/Document... ·...

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Vendor Management System

Vendor Manual

SCG Chemicals Co., Ltd.

Vendor Manual

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SCG-VMS-Vendor Manual - EN.doc

Version history

Version Date Author Reviewer Approver

1.0 26 May 2015 Vitoon Punyaprapaporn

Charuwan Raktaley N/A

Vendor Manual

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CONTENTS

CONTENTS ..................................................................................................................................................... 3

1. OVERVIEW ................................................................................................................................................. 4

2. VMS PROCESS .......................................................................................................................................... 5

3. VMS LOGIN ............................................................................................................................................... 6

3.1 REGISTRATION ......................................................................................................................................... 6 3.2 LOGIN .................................................................................................................................................... 14

3.3 FORGOTTEN PASSWORD ........................................................................................................................ 20

Vendor Manual

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1. OVERVIEW The Vendor Management System is the online self-service system of SCG Chemicals which is provided to vendor. This system has been developed to serve several processes and is aimed at helping us work more efficiently. The VMS consists of Registration, Approval of Approved Vendor List/Vendor List and Evaluation processes, and also includes Claim & Complaint process for vendors. The VMS system will send notification to you at every step and you will be able to print out the reports. Hereafter, we will use the term “VMS Process”.

Vendor Manual

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2. VMS PROCESS The five components of the VMS Process are as follows:

1. Pre – Qualification is the system for keeping vendor history profile starting from Registration, Pre – Qualification, Approval to be “Approved Vendor List/Vendor List”

2. Vendor Claim & Complaint is the system for making claim or complaint requisitions for vendors in order to fix problems or improve their products or services

3. Post Evaluation is the system for evaluating vendor performance and the system will generate a document of the result and send annually

4. Hold & Blacklist is the system for considering to terminate the transactions with vendor on temporary [Hold] or permanent [Blacklist] basis which is dependent on penalty rules of SCG Chemicals

5. VMS Report is the system for checking or printing out the operational reports

Vendor Manual

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3. VMS LOGIN

3.1 Registration There are two types of vendor registration: Local Company (registered in Thailand) and Foreign Company (registered in other countries). Registration options are as follows:

Registered in Thailand: - Access to https://appvms.scg.co.th

- Click on Login Screen

- Select “Thai / English” to fill in your company profile

Vendor Manual

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- On the Registration Screen, you will be able to select “Country”. If your company is

registered in Thailand, please select “Thailand” and fill in required information of your company.

- The following table describes the fields Field Description

Company Please enter your company name which you would like to register with the VMS

Country Please enter the Country in which your company is registered Tax ID Please enter your company’s thirteen-digit tax id (only for

local company) Vendor Type Please select vendor registration type from dropdown list Email address Please enter the email address of the person who registered.

Ensure that the email address is in the correct format i.e. [email protected]

Contact Person Please select the title and enter the first name – surname of contact person

Position Please enter the position of the person who is registering Question Please select the security question (In case of forgotten

password) Answer Please enter the answer (In case of forgotten password) Captcha Please enter the “Captcha” and carefully following the text on

the screen [be aware of capital letters] Register ID Please enter the register Id (only for foreign company)

( * required information )

Vendor Manual

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Sample of Registration Screen (Thai Language)

Sample of Registration Screen for English Language

Vendor Manual

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- After completing all of the required fields, please click or - The system will send the confirmation email and one-time password for access to the

system to the registered email address.

Sample of confirmation email of username and password (Thai language)

Sample of confirmation email of username and password (English)

- If you don’t want to save the registration information, please click or

to sign out from the system.

Vendor Manual

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Registered in foreign countries:

- Please proceed with the registration steps as with the local company but there are some different steps as follows:

- For foreign company , please select the registered country from dropdown list - Please enter your company information except tax Id [because the company is not

registered in Thailand] - Please enter the register id and this will be your username

(For the companies registered in Thailand, the system will use tax id for username)

Vendor Manual

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Sample of Registration Screen for foreign company (Thai Language)

Sample of Registration Screen for foreign company (English)

Vendor Manual

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Notification messages of registration steps are as follows:

1. This notification will occur if the required fields were not filled in. Please click OK button and enter the required data with * mark or the red mark.

2. This notification will occur after successful registration and the system will send the confirmation email with username and one-time password for the first login.

3. This notification will occur if the tax id or register id already exists in the system

Vendor Manual

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4. This message will show if the data of tax id has the wrong format (If company is registered in Thai, the data must contain only numbers)

5. This message will show if the register id has the wrong format (If company is registered in a foreign country, the id must contain 8-13 letters and numbers)

6. This notification will occur if the email address has the wrong format (The correct format is [email protected])

7. This notification will occur if the input data does not match with the Captcha (If you can’t read the current letters, please click to generate new letters)

Vendor Manual

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3.2 Login First time login 1. You are able to login to the system here:

https://appvms.scg.co.th , Please enter username and password as follows: - Username:

o If registered in Thailand, please enter company’s tax id o If registered in a foreign country, please enter register id (8-13 digits)

- Password: Please enter the one-time password from the confirmation email which was sent to the registered email address after completing registration

Remark: If you haven’t completed the registration, please click “Register now”.

2. After entering the username and password, click for access to the system and then you need to change your password (only for the first time login) Changing password: - Username: System will automatically show your username. - New password: Please enter your new password

Vendor Manual

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- Confirm New Password: Please enter your new password again, making sure to match with the New password field

Remark: Password must contain letters (A-Z or a-z) + at least one numeral, a total of 8-16 digits

3. Click for confirmation after entering the new password. The system will redirect to the “SCG Supplier Code of Conduct” screen and vendor should acknowledge the code of conduct and agree that they understand the terms and conditions. This step will be done only on the first time login

4. If you do not want to change the password, please click to continue using the current password

5. Vendors should agree with SCG’s code of conduct by reading through the terms and conditions on the screen and following the steps below:

- Click to download SCG’s code of conduct

- Check to confirm that you understand and agree with the conditions.

- Click to start the registration process.

Vendor Manual

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- If you disagree with SCG’s code of conduct, then click . The system will automatically logout and you will be unable to complete the registration process. SCG’s code of conduct document

Remark:

1. To change the language, click 2. Scroll up and down to read all of details using the right scroll bar.

Vendor Manual

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Login after the first time You are able to login to the system here: https://appvms.scg.co.th , Please enter username and password as follows:

- Username: o If registered in Thailand, please enter company’s tax id (13 digits) o If registered in a foreign country, please enter register id (8-13 digits)

- Password: Please enter your password which has been changed after first time login

- After entering the username and password, please click for access to the Main Screen (Portal Screen) of the VMS

Notification messages of login steps are as follows:

Vendor Manual

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1. This notification will occur if the username or password is incorrect

2. This notification will occur if the password was not filled in

3. This notification will occur if you did not download the document or check

to confirm that your company accepts SCG’s code of conduct

4. This notification will occur after clicking to SCG’s code of conduct

Vendor Manual

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5. This notification will occur when your company has been placed on “Hold” but is still able to complete the CA/PA document

6. This notification will occur when your company has been placed on the “Blacklist” and

terminated from Approved Vendor List or Vendor list of SCG Chemicals and is unable to conduct any further operations with SCG Chemicals

Vendor Manual

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3.3 Forgotten password If you have forgotten the current password, you are able to request a new password by two

methods as follows: 1. Retrieving your password by Q&A method, please follow the steps below:

1.1 Please enter the username from Login Screen 1.2 Click “Forgot Password”

1.3 Please enter the registered answer, the system will automatically show the registered question

1.4 Click , the system will verify the answer and send your current password to the registered email address

Vendor Manual

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2. If you forgot your registered question and answer, the steps for resetting your password

are as follows: 2.1 Please enter username on Login Screen 2.2 Click “Forgot Password”

2.3 The system will redirect to the Registration Page with the registered question and answer

2.4 Click , the system will send one-time password (OTP) to the registered email address

Vendor Manual

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2.5 The user needs to use the OTP code for access to the VMS and the user must change the password (these steps are the same with the first time login)

3. If you forgot the registered email address, please contact Vendor Management Office or

Purchasing staff who have previously been in contact with you

Notification messages of request new password (Forgotten password) are as follows:

1. This notification will occur if the username was not filled in before clicking “Forgot password” button.

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