DATA ≠ INFORMATION VERITAS PROFESSIONAL SERVICES Helps you turn raw data into valuable business insight

40Zetabytes

2020 1

GLOBAL DATA Talking to architects about analytics at a recent event, I kept hearing the familiar theme; data scientists are spending 80% of their time on ‘data wrangling’ leaving only 20% for delivering the business insights that will drive the company’s innovation.2

2015

7.9Zetabytes

2010

1.2Zetabytes

1 Symantec Blog, “It’s Time to Keep Pace with Data Growth,” March 30, 20152 “Roger Nolan, “Stop Trying to Manage Data Growth!(?),” Informatica, February 16, 2015

2 Copyright © 2015 Veritas Technologies LLC

BRIDGE THE GAP BETWEEN THE TECHNOLOGY YOU HAVE, AND THE INFORMATION AVAILABILITY YOU NEED

Veritas Professional Services

A suite of solutions to help you

better prepare, design, deploy, operate, and optimize your information management environment.

Education

Business Critical Services

Managed Services

Consulting Services

3 Copyright © 2015 Veritas Technologies LLC

HARNESS THE POWER OF INFORMATION

PREPAREGain knowledge transfer from staff

education and expert consultation

DESIGNPartner with experts

to meet any information management challenge

DEPLOYMinimize time-to-use and time-to-value with expertise from support

staff and Veritas Consultants

OPERATEReach peak efficiency

with on-call support, proactive services, rapid issue response, expert

guidance, and full remote management

OPTIMIZELet designated experts

familiar with your infrastructure help

you access services, meet special needs, or

manage your environment

4 Copyright © 2015 Veritas Technologies LLC

GAIN VALUE THROUGH KNOWLEDGE

EducationIncrease productivity and effectiveness with expert instruction from Veritas Education Services:

• Fully utilize all software capabilities

• Maximizeefficiencies

• Enable best practices

• Minimize operator error Transfer the expertise that helps you get more from your information technology:• Anytime, anywhere online learning • In-class or virtual instructor-led education • Certificationforvalidatedexpertise

5 Copyright © 2015 Veritas Technologies LLC

ENJOY THE HIGHEST LEVELS OF RESPONSIVENESS

Business Critical ServicesBCS Premier offers:

• A named services expert designated for your business

• Rapid response issue resolution

• Proactive planning and risk management

• Included access to Veritas Education

BCS Remote Product Specialist offers:

• A designated Veritas engineer, with expertiseinaspecific product family and who is familiar with your infrastructure

Designated expertise helps ensure optimal performance:• Gain a single point of contact

• Reduce risk and mitigate the impact of failure

• Customizesupporttofityourbusinessneeds

6 Copyright © 2015 Veritas Technologies LLC

LEAVE DAY-TO-DAY ADMINISTRATION TO EXPERTS

Managed ServicesExpert, full remote management for NetBackup, NetBackup Appliances, and Enterprise Vault for maximum efficiency:• 24X7 monitoring and remediation• Expert application management and upgrades

• Operational reports and service reviewsSave time and money:• Relieve your staff of day-to-day management duties • Free IT for more strategic tasks • Improveefficiency,predictability and cost of backup and archiving procedures

7 Copyright © 2015 Veritas Technologies LLC

ACCESS BROAD EXPERTISE AND DEEP KNOWLEDGE

Consulting ServicesVeritas Consultants can help you assess, design, implement and administer systems and protocols in• Backup and Recovery• Information Availability

• Information Intelligence

Gain the expertise to solve even the most difficult security challenges:• Advisory Services to assess current state and solution architecture

• Implementation Services to accelerate solution deployment

• Operational and Value Realization Services to maximize value through solution optimization

8 Copyright © 2015 Veritas Technologies LLC

Benefit from Veritas expertise throughout the information lifecycle

SERVICES TO HELP YOU EVERY STEP OF THE WAY

9 Copyright © 2015 Veritas Technologies LLC

Prepare Design Deploy Operate Optimize

Consulting Services

Managed Services

Business Critical Services

Education

better prepare, design, deploy, operate, and optimize

your information management environment.

Professional Services

10 Copyright © 2015 Veritas Technologies LLC