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Verizon Award Abstract · Receiving the Frost & Sullivan Market Leadership Award is a compelling...

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© 2018 Frost & Sullivan W�� I� F� S���? Frost & Sullivan is a leading 57-year-old market research and consulng firm that tracks mulple industries including automove, healthcare, informaon and communicaon technology, and more. Headquartered in Santa Clara, California, Frost & Sullivan employs 1,800 analysts and has offices in over 40 countries. The Frost & Sullivan Best Pracces Awards have recognized exemplary achievements within a multude of industries and funconal disciplines for the last 18 years. Frost & Sullivan conducts best pracces research to properly idenfy unmatched innovaon and leadership among companies, products, processes, and execuves. W�� A� B�� P� A �? “We Accelerate Growth” BEST PRACTICES RECOGNITION W�� V�? Verizon is a well-established brand among both business decision makers and consumers. The company has a rich and a strong track record in the wireline telecommunicaons services market and connues to rank among the leaders in the consumer wireless market. North American businesses as well as organizaons around the world trust the Verizon brand, as they clearly associate it with service quality and reliability and provider stability. Furthermore, the incumbent carrier has a significant customer base using TDM-based legacy trunking services, placing Verizon on the short list for many businesses looking to move to IP-based communicaons soluons. This strong posion is reinforced by the myriad of successful VoIP access and SIP trunking deployments Verizon has already achieved. Businesses trust Verizon and in turn, trust that the company can deliver IP-based communicaons services with strong upme and minimal disrupon. With its impressive experience in the market, and growth strategies, Frost & Sullivan is proud to bestow the 2018 SIP Trunking Services Market Leadership Award to Verizon. 2018 N�� ASIP T�� SM�� L� A Receiving the Frost & Sullivan Market Leadership Award is a compelling third-party validaon of a company's growth strategy and execuon. Verizon’s Best Pracces Award is a strong indicator to employees, investors, customers, and the public tha Verizon has superior soluons that have enabled it to garner more market share in the SIP trunking services industry.
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Page 1: Verizon Award Abstract · Receiving the Frost & Sullivan Market Leadership Award is a compelling third-party validation of a company's growth strategy and execution. Verizon’s Best

© 2018 Frost & Sullivan

W�� I� F���� � S�������?Frost & Sullivan is a leading 57-year-old market research and consulting firm that tracks multiple industries including automotive, healthcare, information and communication technology, and more. Headquartered in Santa Clara, California, Frost & Sullivan employs 1,800 analysts and has offices in over 40 countries.

The Frost & Sullivan Best Practices Awards have recognized exemplary achievements within a multitude of industries and functional disciplines for the last 18 years. Frost & Sullivan conducts best practices research to properly identify unmatched innovation and leadership among companies, products, processes, and executives.

W��� A�� B��� P�������� A�����?

“We Accelerate Growth”

BEST PRACTICES RECOGNITION

W�� V������?Verizon is a well-established brand among both business decision makers and consumers. The company has a rich and a strong track record in the wireline telecommunications services market and continues to rank among the leaders in the consumer wireless market. North American businesses as well as organizations around the world trust the Verizon brand, as they clearly associate it with service quality and reliability and provider stability. Furthermore, the incumbent carrier has a significant customer base using TDM-based legacy trunking services, placing Verizon on the short list for many businesses looking to move to IP-based communications solutions. This strong position is reinforced by the myriad of successful VoIP access and SIP trunking deployments Verizon has already achieved. Businesses trust Verizon and in turn, trust that the company can deliver IP-based communications services with strong uptime and minimal disruption.

With its impressive experience in the market, and growth strategies, Frost & Sullivan is proud to bestow the 2018 SIP Trunking Services Market Leadership Award to Verizon.

2018 N���� A�������SIP T������� S�������M����� L��������� A����

Receiving the Frost & Sullivan Market Leadership Award is a compelling third-party validation of a company's growth strategy and execution. Verizon’s Best Practices Award is a strong indicator to employees, investors, customers, and the public tha Verizon has superior solutions that have enabled it to garner more market share in the SIP trunking services industry.

Page 2: Verizon Award Abstract · Receiving the Frost & Sullivan Market Leadership Award is a compelling third-party validation of a company's growth strategy and execution. Verizon’s Best

To receive the Frost & Sullivan Market Leadership Award, an organization must strive to be best-in-class in three key areas: understanding demand, nurturing the brand, and differentiating from the competition.

Ultimately, growth in any organization depends upon customers purchasing from a company and then making the decision to return. Loyal customers become brand advocates; brand advocates recruit new customers; the company grows; and then it attains market leadership.

VoIP and Voice Services: VoIP/IP Trunkingwww.VerizonEnterprise.com

“We Accelerate Growth”

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For the Market Leadership Award, Frost & Sullivan analysts note that organizations must commit to the customer at each stage of the buying cycle and continue to nurture the relationship to build their market share over time.

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MarketLeadership

MarketLeadership

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Successful growth strategies are f o u n d e d o n a t h o r o u g h understanding of market, technical, economic, financial, customer, best

practices, and demographic analyses. The integration of these research disciplines into the 360-degree research methodology provides an evaluation platform for benchmarking industry players and for identifying those performing at best-in-class levels.

Frost & Sullivan’s 360-degree research methodology represents the analytical rigor of our research process. It offers a 360-degree view of industry challenges, trends, and issues by integrating all seven of F r o s t & S u l l i v a n ' s r e s e a r c h methodologies. Too often companies make important growth decisions based on a narrow understanding of their environment, leading to errors of both omission and commission.

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Criteria Evaluated

Criterion 1: Growth Strategy ExcellenceCriterion 2: Implementation ExcellenceCriterion 3: Brand StrengthCriterion 4: Product QualityCriterion 5: Product DifferentiationCriterion 6: Technology LeverageCriterion 7: Price/Performance ValueCriterion 8: Customer Purchase ExperienceCriterion 9: Customer Ownership ExperienceCriterion 10: Customer Service Experience

© 2018 Frost & Sullivan

W��� I� M�����L���������?Market Leadership Award recipients have attained loyal customers who then became brand advocates, allowing the company to grow and achieve a market leadership position. By committing to the customer at each stage of the buying cycle and continuing to nurture the relationship, companies increase market share over time.

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