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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Verizon’s Two FactorAuthentication

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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Proprietary Statement

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VERIZON CONFIDENTIAL: The enclosed material is PROPRIETARY AND CONFIDENTIAL

and exempt from public release pursuant to the Freedom of Information Act (FOIA), 5

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Verizon’s services or both. Do not circulate these materials throughout your organization to

your employees unless they have a need for this information or to any third parties without

Verizon’s express written permission.

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• Required by FISMA

• Implementation coming soon (February 14, 2018)

• Confirm your WITS 3 Profile | One Time Passcode Delivery Options

Set-up

o A One Time Passcode(OTP) is a Two-Factor Authentication system where

passcode constantly alternates. This greatly reduces the risk of an

unauthorized intruder gaining access to your account.

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Verizon’s Two Factor Authentication

Confirm WITS 3Profile Delivery Option Set-up

4

This One Time Passcode will be

sent to you each time you log into

the WITS 3 portal. We strongly

recommend setting up several

delivery options.

WITS 3 Customer Center – Sign In

1. Go to the WITS 3 Customer Center Sign-in: https://wits3portal.verizon.com

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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5

2. The system requires authentication, prior to making changes. Click

Get one time passcode.

Validate Your Access

Based on your initial selection, look for the delivery via email, phone or

text message.

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3. Enter your code and click Verify.

Enter Code to Verify Delivery

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4. Enter your WITS 3 password and click Continue.

Enter Password

The WITS 3 Customer Center home page displays.

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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8

5. In the upper right corner, click on your name.

6. Click My Profile

Launch My Profile

4. Click Change Password or Change Secret Questions

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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9

Launch My Profile

7. Click Change Password or Change Secret Questions

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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10

8. Locate One Time Passcode Options and click Edit.

Locate One Time Passcode Options

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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11

9. Each Delivery Option entered, needs verification. Enter the code sent

and click Verify.

Enter Code for Each New Option

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10. Select the Delivery Option

11. Enter the Email or Phone number

12. Click Verify Delivery Option.

Add New Option

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• A confirmation message displays. Your available options are listed.

• You can have up to 5 options. We encourage you to have several options.

• To remove an option, click the Delete link on the right side of the screen.

Confirmation

Once you have completed these steps, you are ready for the Verizon Two Factor

Authentication Implementation.

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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14

Support and Questions

WITS 3 Service@once Helpdesk: 1-800 381-3444 prompt #6

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