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IBM QRadar Packet Capture Version 7.3.2 Quick Reference Guide IBM
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Page 1: Version 7.3.2 IBM QRadar Packet Capture...This will start Clonezilla. 4.When you see the screen indicating that you are about to restore the image to the hard drive / partition, type

IBM QRadar Packet CaptureVersion 7.3.2

Quick Reference Guide

IBM

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Note

Before you use this information and the product that it supports, read the information in “Notices” onpage 17.

Product information

This document applies to IBM® QRadar® Security Intelligence Platform V7.3.2 and subsequent releases unlesssuperseded by an updated version of this document.© Copyright International Business Machines Corporation 2012, 2019.US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract withIBM Corp.

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Contents

About this Packet Capture quick reference guide....................................................v

Chapter 1. Upgrading QRadar Packet Capture........................................................ 1

Chapter 2. Install IBM QRadar Packet Capture....................................................... 3Installing QRadar Packet Capture by using a DVD......................................................................................3Installing QRadar Packet Capture by using an SFS image..........................................................................4Installing QRadar Packet Capture by using a PXE Server...........................................................................5

Chapter 3. Installations on your own hardware...................................................... 7

Chapter 4. Configure IBM QRadar Packet Capture................................................ 11Configuring the UTC time...........................................................................................................................11Configuring the network settings.............................................................................................................. 11Changing the operating system account password..................................................................................12Connecting the master and data nodes in a clustered environment....................................................... 13

Chapter 5. Recording network packets.................................................................15

Notices................................................................................................................17Trademarks................................................................................................................................................ 18Terms and conditions for product documentation................................................................................... 18IBM Online Privacy Statement.................................................................................................................. 19General Data Protection Regulation..........................................................................................................19

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About this Packet Capture quick reference guide

This documentation provides you with quick reference information that you need to install and configureIBM QRadar Packet Capture. QRadar Packet Capture is supported by IBM QRadar.

Intended audience

System administrators who are responsible for installing QRadar Packet Capture must be familiar withnetwork security concepts and device configurations.

Technical documentation

To find IBM QRadar product documentation in the QRadar products library, see Accessing IBM SecurityDocumentation Technical Note (www.ibm.com/support/docview.wss?rs=0&uid=swg21614644).

Contacting customer support

For information about contacting customer support, see QRadar Support – Assistance 101 (https://ibm.biz/qradarsupport).

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection andresponse to improper access from within and outside your enterprise. Improper access can result ininformation being altered, destroyed, misappropriated or misused or can result in damage to or misuse ofyour systems, including for use in attacks on others. No IT system or product should be consideredcompletely secure and no single product, service or security measure can be completely effective inpreventing improper use or access. IBM systems, products and services are designed to be part of alawful comprehensive security approach, which will necessarily involve additional operationalprocedures, and may require other systems, products or services to be most effective. IBM DOES NOTWARRANT THAT ANY SYSTEMS, PRODUCTS OR SERVICES ARE IMMUNE FROM, OR WILL MAKE YOURENTERPRISE IMMUNE FROM, THE MALICIOUS OR ILLEGAL CONDUCT OF ANY PARTY.

Please Note:

Use of this Program may implicate various laws or regulations, including those related to privacy, dataprotection, employment, and electronic communications and storage. IBM QRadar may be used only forlawful purposes and in a lawful manner. Customer agrees to use this Program pursuant to, and assumesall responsibility for complying with, applicable laws, regulations and policies. Licensee represents that itwill obtain or has obtained any consents, permissions, or licenses required to enable its lawful use of IBMQRadar.

© Copyright IBM Corp. 2012, 2019 v

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Chapter 1. Upgrading QRadar Packet CaptureTo upgrade from QRadar Packet Capture V7.2.8 to V7.3.0, install a cumulative software fix pack on aQRadar Packet Capture appliance. The software version that is installed on the appliance must be build7.2.6.241.

Procedure

1. Ensure that there isn't packet capture or search activities in progress.2. Use SSH to log in to your system as root user.3. Download the 7.3.1-QRadar-PCAP-Build-<build_number>.sfs fix pack from IBM Fix Central

(http://www.ibm.com/support/fixcentral/)4. Copy the fix pack to the /tmp directory.

If space in the /tmp directory is limited, copy the fix pack to another location that has sufficient space.5. Create the /updates directory by typing the following command:

mkdir -p /updates6. Use the cd command to change to the directory where you copied the fix pack file.

cd /tmp7. To mount the fix pack file to the /updates directory, type the following command:

mount -o loop -t squashfs 7.3.1-QRadar-PCAP-Build-<build_number>.sfs /updates

8. To run the installer for the fix pack, change the directory to the /updates directory and type thefollowing command:

sh installer.sh9. Restart the system.

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Chapter 2. Install IBM QRadar Packet CaptureThere are several methods that you can use to install the software on your IBM QRadar Packet Captureappliance.

For information about installing the software on your own hardware, see the IBM QRadar Packet CaptureQuick Reference Guide.

Installing QRadar Packet Capture by using a DVDYou can use a DVD to install QRadar Packet Capture on your packet capture appliance.

Before you begin

Use this checklist to prepare for the installation:

• Download the stand-alone image from IBM Fix Central (www.ibm.com/support/fixcentral). You must beable to boot the system by using this image.

• If you are configuring a multi-system packet capture solution, you also need to download the data nodeimage. You must be able to boot the system by using this image.

• Ensure that the RAID configuration is setup and that the system was restarted.• Ensure that you do not have additional USB devices, or extra network / packet capture cables plugged

into the system while you are installing.

About this task

A multi-system clustered configuration consists of one master system, and 1 or 2 data nodes. Make surethat you boot from the appropriate image source, depending on the final system configuration that youwant. The cluster master device uses the same image as a stand-alone device.

Procedure

1. Plug in an external DVD drive into the system with the image DVD inserted.2. During the startup process, press F12 to enter the Select Boot Device screen.3. Select the option that refers to the DVD option.

For example, select Virtual Optical Drive.

This will start Clonezilla.4. When you see the screen indicating that you are about to restore the image to the hard drive /

partition, type Y when prompted with the message Are you sure you want to continue?.5. Type Y again when prompted to confirm that you want to restore the image.6. After the imaging process completes successfully, select Power off.7. Disconnect the DVD drive from the system.8. Power on the system and log in as the root user.

The default password is [email protected]. Type cd /root to change to the root directory.

10. Type ./Reset_Interfaces.sh to run the script and restart the system.11. After the system restarts, log in as the root user again.12. At the command prompt, type df -h and verify the following information:

a. On the line that begins with /dev/sdc, check that the size of the /storage0 partition is 33 TB.

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b. On the line that begins with /dev/sdb1, check that the size of the /extraction partition is 3.5TB.

If the partitions are not the correct size, ensure that the operating system, extraction, and captureRAID arrays were created correctly, and in the correct order before you deployed the image.

The sizes of sdc and sdb1 are based on using all 4 TB hard disks in the system. If different disks areused, the relative size of the sdc and sdb increases or decreases with the size of the hard disks. Theoperating system partition (sda) is always fixed because it was set up in the RAID configuration.

Installing QRadar Packet Capture by using an SFS imageYou can use an .sfs image to install QRadar Packet Capture on your packet capture appliance.

Before you begin

Use this checklist to prepare for the installation:

• Download the stand-alone image from IBM Fix Central (www.ibm.com/support/fixcentral). You must beable to boot the system by using this image.

• If you are configuring a multi-system packet capture solution, you also need to download the data nodeimage. You must be able to boot the system by using this image.

• Ensure that the RAID configuration is setup and that the system was restarted.• Ensure that you do not have additional USB devices, or extra network / packet capture cables plugged

into the system while you are installing.

About this task

A multi-system clustered configuration consists of one master system, and 1 or 2 data nodes. Make surethat you boot from the appropriate image source, depending on the final system configuration that youwant. The cluster master device uses the same image as a stand-alone device.

Procedure

1. Download the .sfs image from IBM Fix Central (www.ibm.com/support/fixcentral).

The .sfs file is named x.x.x-QRadar-PCAP-Build-nnnn.sfs, where:

• x.x.x is the release version.• nnnn is a four-digit number that is allocated to the build.

2. Type mkdir -p /tmp/QRadar_PCAP_install to create a temporary directory.

If the temporary directory already exists, ensure that it is empty.3. Type the following command to mount the installer file to the temporary directory:

mount -o loop -t squashfs x.x.x-QRadar-PCAP-Build-nnnn.sfs /tmp/QRadar_PCAP_install

4. Type the following command to change into the installer directory:

cd /tmp/QRadar_PCAP_install5. Type the following command to run the installation script:

sh ./installer.sh6. Restart the system.

Ensure that the release version and build number match installed version.

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Installing QRadar Packet Capture by using a PXE ServerYou can use a PXE Server to install QRadar Packet Capture on your packet capture appliance.

Before you begin

Use this checklist to prepare for the installation:

• Download the stand-alone image from IBM Fix Central (www.ibm.com/support/fixcentral). You must beable to boot the system by using this image.

• If you are configuring a multi-system packet capture solution, you also need to download the data nodeimage. You must be able to boot the system by using this image.

• Ensure that the RAID configuration is setup and that the system was restarted.• Ensure that you do not have additional USB devices, or extra network / packet capture cables plugged

into the system while you are installing.

About this task

A multi-system clustered configuration consists of one master system, and 1 or 2 data nodes. Make surethat you boot from the appropriate image source, depending on the final system configuration that youwant. The cluster master device uses the same image as a stand-alone device.

Procedure

1. Plug in a network cable provided from the PXE Server into the Eth2/PXE0 port.

For images of the back panel on specific hardware, see the IBM QRadar Packet Capture QuickReference Guide.

2. Reboot the system from the PXE interface by using the downloaded image.3. Depending on the image that you are installing, the following steps might be automated. If so, skip to

the next step.

a. When the system restarts, select the default menu option at the top.b. Select Y at the prompt Are you sure you want to continue?c. Select Y at the prompt Let me ask you again. Are you sure you want to continue?

4. After the imaging process completes successfully, select Power off.5. Power on the system and log in as the root user.

The default password is [email protected]. Type cd /root to change to the root directory.7. Type ./Reset_Interfaces.sh to run the script and restart the system.8. After the system restarts, log in as the root user again.9. At the command prompt, type df -h and verify the following information:

a. On the line that begins with /dev/sdc, check that the size of the /storage0 partition is 33 TB.b. On the line that begins with /dev/sdb1, check that the size of the /extraction partition is 3.5

TB.c.

If the partitions are not the correct size, ensure that the operating system, extraction, and captureRAID arrays were created correctly, and in the correct order before you deployed the image.

The sizes of sdc and sdb1 are based on using all 4 TB hard disks in the system. If different disks areused, the relative size of the sdc and sdb increases or decreases with the size of the hard disks. Theoperating system partition (sda) is always fixed because it was set up in the RAID configuration.

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Chapter 3. Installations on your own hardwareWhen you install IBM QRadar Packet Capture on your own hardware, you must install both the Red HatEnterprise Linux operating system and the QRadar Packet Capture software. You must also ensure thatyour appliance meets the system requirements.

The system on which the QRadar Packet Capture software is installed must be dedicated to QRadarPacket Capture.

• Do not install RPM packages that are not approved by IBM. Unapproved RPM installations can causedependency errors when you upgrade and can also cause performance issues in your deployment.

• Do not use YUM to update your operating system or install unapproved software on QRadar PacketCapture systems.

Restriction: Software installations on a virtual machine are not supported.

Before you begin

Ensure that your appliance meets the following system requirements:

Table 1. System requirements for a QRadar Packet Capture software installation

Specification Description

Processors Intel E5 series processors V2 or V3. V4 versions require 6 cores ormore.

Processor BIOS settings Must support the Intel AES and AVX standards introduced by Intel in2011.

Configure your BIOS system settings to ensure that Hyper threadingis enabled.

Memory 24 GB

Hardware RAID controller andcapture and extraction store

5 hard disk drives, where each drive is rated for 7200 RPM.

• RAID 1 using 2 x 128GB hard disk drives for the operating system• RAID 5 using 3 x 1TB hard disk drives for the data partition.

Operating system drive 500 GB minimum 7200 RPM enterprise class hard disk drive SATA orSAS

Operating system Red Hat Enterprise Linux V6.7, V6.8 or V6.9

Note: 1G SFS installer should be installed on the system where the1G PCAP is installed as a dedicated PCAP appliance. It should not beused for any purpose other than packet capture.

Minimum total disk space 4 TB

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Table 1. System requirements for a QRadar Packet Capture software installation (continued)

Specification Description

Capture NIC (Single capture 1Gor 10G interface supporting to1Gbps+)

Intel manufactured PCI Express network cards:

• Intel E1G44ET2BLK Ethernet PCI Express adaptor http://ark.intel.com/products/49187/Intel-Gigabit-ET2-Quad-Port-Server-Adapter

• Intel X520-SR2 Dual Ports 10 Gigabit Ethernet Converged NetworkAdapter, PCI Express 2.0 x8, Low Profile http://ark.intel.com/products/39774/Intel-Ethernet-Converged-Network-Adapter-X520-SR2

OR Dell based computer network cards:

• Intel X520 DP 10Gb DA/SFP+ Server Adapter (DELL SKU#540-BBCT) http://accessories.ap.dell.com/sna/productdetail.aspx?c=sg&l=en&s=dhs&cs=sgdhs1&sku=540-11353

• Intel Ethernet i350 QP 1Gb Network Daughter Card (DELLSKU#540-BBCB) http://accessories.dell.com/sna/productdetail.aspx?c=us&l=en&s=gen&sku=430-4437

• Intel Ethernet i350 QP 1Gb Network PCI express Card (DELLSKU#540-11357) http://accessories.ap.dell.com/sna/productdetail.aspx?c=au&l=en&s=bsd&cs=aubsd1&sku=540-11357

Management network interface Any 1G or (optionally 10G) network interface, for example, eth0.

Before you install QRadar Packet Capture software on your own appliance, we suggest that you set upand configure two virtual drives; one for the operating system and the other for data extraction.

Table 2. Example of a 2 RAID configuration for a QRadar Packet Capture V7.3.0 or later

Virtual Drive RAID Level Size

0 RAID 1 2 x 128 GB HDD

1 RAID 5 3 x 1 TB HDD

Earlier versions of QRadar Packet Capture required a 3 RAID configuration, such as the configurationshown below. This configuration is still supported. You do not have to reconfigure the RAID partitionsbefore you upgrade to QRadar Packet Capture V7.3.0 or later.

Table 3. Example of RAID configuration for a QRadar Packet Capture software installation

Virtual Drive RAID Level Size

0 RAID 1 2 x 128 GB HDD

1 RAID 1 2 x 4TB HDD

2 RAID 5 3 x 1 TB HDD

Procedure

1. Insert the Red Hat Enterprise Linux operating system disk into your appliance and restart yourappliance.

2. Follow the instructions in the installation wizard to complete the installation:a) Select the Basic Storage Devices option.

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b) When you configure the host name, the Hostname property can include letters, numbers, andhyphens.

c) On the IPv4 Settings tab, from the Method list, select Manual.d) On the Which type of installation would you like page, select Use All Space and then select the

smallest partition (boot partition) for the operating system to be installed on.e) Select only Base System option to install.

3. When the installation is complete, click Reboot.4. Copy the QRadar Packet Capture SFS file to your appliance.5. Mount the QRadar Packet Capture SFS file.

a) Create the /tmp/qpc_install directory by typing the following command:

mkdir -p /tmp/qpc_installb) Mount the QRadar Packet Capture SFS file by typing the following command:

mount -o loop -t squashfs <QRadar_Packet_Capture_file.sfs> /tmp/qpc_install

c) Go to the /tmp/qpc_install directory.

cd /tmp/qpc_install6. To run the installation script, type the following command:

sh installer.sh7. At the Capture port number prompt, type the appropriate response. The default capture port

number is 0.8. Confirm your response by typing uppercase letters: Y or N. This is case sensitive, and the patch might

not progress if a lowercase letter is used.9. Type the RAID device name (not the OS drive) when prompted. For example, /dev/sdc.

10. Confirm the entry displayed is correct by typing uppercase letters: Y or N. This is case sensitive, andthe patch might not progress if a lowercase letter is used.

ResultsQRadar Packet Capture installs.

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Chapter 4. Configure IBM QRadar Packet CaptureAfter you set up IBM QRadar Packet Capture, you must configure the system before you can capturepacket data.

Configuring the UTC time on your packet capture applianceUse these steps to configure the date and time on your IBM QRadar Packet Capture appliance.

About this taskBy default, the Network Time Protocol (NTP) service uses public servers. If you want to use an internalserver, you must edit the /etc/ntp.conf file and change the lines that begin with "server" to yourserver.

Procedure

1. At the command line, use the date command to change the current Coordinated Universal Time time.

The format for the date command is:

date <month><day><hour><minutes><year>

For example, to set the date and time to February 25, 2016 at 3:07 PM, type date 022515072016.2. To set the hardware / BIOS clock, type /sbin/hwclock --systohc.

Configuring the network settings on your packet capture applianceBefore you can capture packets, you must configure the network settings on the IBM QRadar PacketCapture appliance.

Before you beginYou must have a display and keyboard connected.

You must provide an Ethernet connection to one of the onboard Ethernet ports (Eth2, Eth3, or Eth4).

Procedure

1. Check which network interfaces are available by using the following command:

ifconfig | grep eth

2. Note the hardware address /etc/sysconfig/nework-scripts/ifcfg-eth*.3. Edit the /etc/sysconfig/nework-scripts/ifcfg-eth* files to configure the standard Ethernet

interfaces that you use to communicate remotely with the system.

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eth* represents ETH4, ETH5, ETH6, and so on. Ensure that you do not change the preconfigured 10Gstatic interfaces (1.1.1.X or 2.2.2.X) because they are used for master and data node connectivity.

To set a static IP address, use the following table and replace the values with information that isspecific to your deployment. By default, the system has active DHCP ports. If DHCP is used, no IPaddress configuration is required.

Table 4. IP address configuration

Setting Value

DEVICE ETH0

HWADDR 34:40:B5:A3:9F:F7

BOOTPROTO Static

GATEWAY 23.30.187.174

IPADDR 23.30.187.169

NETMASK 255.255.255.240

NM_CONTROLLED Yes

ONBOOT Yes

4. Provide fiber 10G connections by using the Interface 0 ports that are shown in the diagram above.

Important: Ensure that there is traffic over the connections. To capture traffic, you must use a Tap orSPAN (mirror) port. When you use a SPAN port on a switch, if the switch assigns a lower priority to theSPAN port, some packets might be dropped.

5. Restart the system, and log in by using the following credentials:

User: continuum

Password: [email protected]. After you are logged in, open a terminal session and type #ifconfig -a.

Record the IP address for the connected Ethernet port.

Note: For information about setting a static IP address, see the IBM QRadar Packet Capture UserGuide.

7. Test the connection by pinging the internal network, or by remote login via SSH on port 4477.

Important: To configure a clustered environment, you must first connect the master and data nodesystems together.

Changing the operating system account passwordAfter you set up the appliance, change the default operating system password for IBM QRadar PacketCapture.

You must be root user to change the operating system account.

The QRadar Packet Capture passwords are independent of the operating system passwords.

Procedure

1. Use SSH and port 4477 to log in as the root user.

The default password for the root user is [email protected]. To change the passwords for the root user account, use the passwd command.

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Connecting the master and data nodes in a clustered packet captureenvironment

To configure a clustered environment, use a fiber optic cable to connect the QRadar Packet Capture DataNode appliances to the master packet capture device. If you have only a standalone packet capturesystem, this step is not required.

Before you beginEnsure that you have a successful network connection to the master packet capture device.

About this task

Use the following hardware diagram to help you configure a clustered packet capture environment byusing an IBM System x3650 M4 master packet capture device and QRadar Packet Capture Data Nodeconnection.

Use the following hardware diagram to help you configure a clustered packet capture environment byusing a Dell PowerEdge R730 packet capture device and QRadar Packet Capture Data Node.

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Procedure

1. On the back of the packet capture device, connect the left cluster-interface port on the master to theleft cluster-interface port on the first data node.

2. If you are connecting a second data node, connect the right cluster-interface port on the master to theright cluster-interface port on the second data node.

3. Open a terminal session on the master system and check the connections with a ping test.

ping 1.1.1.2 ping 2.2.2.2

4. If you do not receive a response from the ping test, swap the cable connections on only the data nodeinterfaces.

• If only one data node is attached, only one ping must respond successfully.• After you switch the cables, if you do not get a response from the ping test, switch the cables on the

data node NIC to the second optical Ethernet NIC (if installed). Repeat the ping test.

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Chapter 5. Recording network packetsAfter you have a successful network connection to the system, you can begin recording network packetsto disk and viewing statistics about traffic on a network.

Procedure

1. Open a web browser and access the device:

https://PCAP_IP_Address:413902. Log in by using the following user information:

User: continuum

Password: [email protected]. Enable each data node that you physically connected.4. Go to the Capture State page and click Start Capture.

After the capture starts, a statistics window that contains all capture details is displayed.

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Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries.Consult your local IBM representative for information on the products and services currently available inyour area. Any reference to an IBM product, program, or service is not intended to state or imply that onlythat IBM product, program, or service may be used. Any functionally equivalent product, program, orservice that does not infringe any IBM intellectual property right may be used instead. However, it is theuser's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in thisdocument. The furnishing of this document does not grant you any license to these patents. You can sendlicense inquiries, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

For license inquiries regarding double-byte character set (DBCS) information, contact the IBM IntellectualProperty Department in your country or send inquiries, in writing, to:

Intellectual Property Licensing Legal and Intellectual Property Law IBM Japan Ltd. 19-21, Nihonbashi-Hakozakicho, Chuo-kuTokyo 103-8510, Japan

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS"WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties incertain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodicallymade to the information herein; these changes will be incorporated in new editions of the publication.IBM may make improvements and/or changes in the product(s) and/or the program(s) described in thispublication at any time without notice.

Any references in this information to non-IBM websites are provided for convenience only and do not inany manner serve as an endorsement of those websites. The materials at those websites are not part ofthe materials for this IBM product and use of those websites is at your own risk.

IBM may use or distribute any of the information you provide in any way it believes appropriate withoutincurring any obligation to you.

Licensees of this program who wish to have information about it for the purpose of enabling: (i) theexchange of information between independently created programs and other programs (including thisone) and (ii) the mutual use of the information which has been exchanged, should contact:

IBM Director of LicensingIBM CorporationNorth Castle Drive, MD-NC119Armonk, NY 10504-1785US

Such information may be available, subject to appropriate terms and conditions, including in some cases,payment of a fee.

© Copyright IBM Corp. 2012, 2019 17

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The licensed program described in this document and all licensed material available for it are provided byIBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or anyequivalent agreement between us.

The performance data and client examples cited are presented for illustrative purposes only. Actualperformance results may vary depending on specific configurations and operating conditions..

Information concerning non-IBM products was obtained from the suppliers of those products, theirpublished announcements or other publicly available sources. IBM has not tested those products andcannot confirm the accuracy of performance, compatibility or any other claims related to non-IBMproducts. Questions on the capabilities of non-IBM products should be addressed to the suppliers ofthose products.

Statements regarding IBM's future direction or intent are subject to change or withdrawal without notice,and represent goals and objectives only.

All IBM prices shown are IBM's suggested retail prices, are current and are subject to change withoutnotice. Dealer prices may vary.

This information contains examples of data and reports used in daily business operations. To illustratethem as completely as possible, the examples include the names of individuals, companies, brands, andproducts. All of these names are fictitious and any similarity to actual people or business enterprises isentirely coincidental.

TrademarksIBM, the IBM logo, and ibm.com® are trademarks or registered trademarks of International BusinessMachines Corp., registered in many jurisdictions worldwide. Other product and service names might betrademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at"Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

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You may reproduce these publications for your personal, noncommercial use provided that all proprietarynotices are preserved. You may not distribute, display or make derivative work of these publications, orany portion thereof, without the express consent of IBM.

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18 Notices

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IBM reserves the right to withdraw the permissions granted herein whenever, in its discretion, the use ofthe publications is detrimental to its interest or, as determined by IBM, the above instructions are notbeing properly followed.

You may not download, export or re-export this information except in full compliance with all applicablelaws and regulations, including all United States export laws and regulations.

IBM MAKES NO GUARANTEE ABOUT THE CONTENT OF THESE PUBLICATIONS. THE PUBLICATIONS AREPROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

IBM Online Privacy StatementIBM Software products, including software as a service solutions, (“Software Offerings”) may use cookiesor other technologies to collect product usage information, to help improve the end user experience, totailor interactions with the end user or for other purposes. In many cases no personally identifiableinformation is collected by the Software Offerings. Some of our Software Offerings can help enable you tocollect personally identifiable information. If this Software Offering uses cookies to collect personallyidentifiable information, specific information about this offering’s use of cookies is set forth below.

Depending upon the configurations deployed, this Software Offering may use session cookies that collecteach user’s session id for purposes of session management and authentication. These cookies can bedisabled, but disabling them will also eliminate the functionality they enable.

If the configurations deployed for this Software Offering provide you as customer the ability to collectpersonally identifiable information from end users via cookies and other technologies, you should seekyour own legal advice about any laws applicable to such data collection, including any requirements fornotice and consent.

For more information about the use of various technologies, including cookies, for these purposes, SeeIBM’s Privacy Policy at http://www.ibm.com/privacy and IBM’s Online Privacy Statement at http://www.ibm.com/privacy/details the section entitled “Cookies, Web Beacons and Other Technologies” andthe “IBM Software Products and Software-as-a-Service Privacy Statement” at http://www.ibm.com/software/info/product-privacy.

General Data Protection RegulationClients are responsible for ensuring their own compliance with various laws and regulations, including theEuropean Union General Data Protection Regulation. Clients are solely responsible for obtaining advice ofcompetent legal counsel as to the identification and interpretation of any relevant laws and regulationsthat may affect the clients’ business and any actions the clients may need to take to comply with suchlaws and regulations. The products, services, and other capabilities described herein are not suitable forall client situations and may have restricted availability. IBM does not provide legal, accounting orauditing advice or represent or warrant that its services or products will ensure that clients are incompliance with any law or regulation.

Learn more about the IBM GDPR readiness journey and our GDPR capabilities and Offerings here: https://ibm.com/gdpr

Notices 19

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20 IBM QRadar Packet Capture: Quick Reference Guide

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