Version 8.9.3.0 MICROS Fidelio Suite8 Documentation · Development Main Release Notes Version...

Development Main Release Notes

Version 8.9.3.0

MICROS Fidelio Suite8

Documentation

This document has been prepared by MICROS-Fidelio GmbH and is available to a select group of individuals for informational purposes. This is a confidential document that contains concepts, methods and other proprietary information. Readers are to treat the information herein as confidential.

Information in this document is subject to change without notice.

MICROS-Fidelio GmbH. makes no warranty of any kind with regard to this material, including but not limited to the implied warranties of marketability and fitness for a particular purpose.

MICROS-Fidelio GmbH Ltd. shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Copyright © 2013 MICROS-Fidelio GmbH. All Rights Reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express prior written consent of the publisher.

Page 2 of 39Hospitality SolutionsMicros-Fidelio GmbH, Februar 2013

Version 8.9.3.0Development Main Release Notes

Version 8.9.3.0Check list with required upgrade steps for 8.9.3.0:

� Make an export of the user V8LIVE.

� Make sure, that the database has been either updated as a minimum to version 8.9.2.0 or to the latest officially released patch version 8.9.2.5.

Run all the update scripts needed for this new version.

� Updating from 8.9.2.0:-> 8_9_2_0_to_8_9_3_0#0.sql-> 8_9_2_0_to_8_9_3_0#1.sql-> 8_9_2_0_to_8_9_3_0#2.sql-> 8_9_2_0_to_8_9_3_0#3.sql-> 8_9_2_0_to_8_9_3_0#4.sql-> 8_9_2_0_to_8_9_3_0#5.sql

� Updating from 8.9.2.5:-> 8_9_2_5_to_8_9_3_0#0.sql-> 8_9_2_5_to_8_9_3_0#1.sql

� Run the following statements, connected to Oracle as SYSDBA (these statements are also part of the script 10_runasSYSDBA.sql - however, they are already required to avoid possible compilation errors when creating all views and procedures). The variable SCHEMANAME needs to be replaced with the name of the live user (usually V8LIVE):

CREATE OR REPLACE view sys.x_$ksppi as select * from SYS.X$KSPPI;CREATE OR REPLACE view sys.x_$ksppsv as select * from sys.X$ksppsv;GRANT connect to SCHEMANAME;GRANT create session to SCHEMANAME;GRANT create table to SCHEMANAME;GRANT create type to SCHEMANAME;GRANT create procedure to SCHEMANAME;GRANT create view to SCHEMANAME;GRANT create trigger to SCHEMANAME;GRANT create sequence to SCHEMANAME;GRANT create materialized view to SCHEMANAME;GRANT select on v_$session to SCHEMANAME;GRANT select on gv_$session to SCHEMANAME;GRANT select on v_$database to SCHEMANAME;GRANT select on dba_indexes to SCHEMANAME;GRANT select on dba_tables to SCHEMANAME;GRANT select on dba_users to SCHEMANAME;GRANT select on dba_tab_columns to SCHEMANAME;GRANT select on dba_ind_columns to SCHEMANAME;GRANT select on dba_ind_expressions to SCHEMANAME;GRANT select on v_$sess_io to SCHEMANAME;GRANT select on v_$statname to SCHEMANAME;GRANT select on v_$sql to SCHEMANAME;GRANT select on v_$sysstat to SCHEMANAME;GRANT select on v_$parameter to SCHEMANAME;GRANT select on v_$instance to SCHEMANAME;GRANT select on dba_free_space to SCHEMANAME;GRANT select on dba_data_files to SCHEMANAME;GRANT select on v_$log to SCHEMANAME;

Micros-Fidelio GmbH, Februar 2013 Hospitality Solutions Page 3 of 39


GRANT select on v_$tablespace to SCHEMANAME;GRANT select on sys.x_$ksppi to SCHEMANAME;GRANT select on sys.x_$ksppsv to SCHEMANAME;GRANT select on dba_rsrc_plan_directives to SCHEMANAME;GRANT execute on dbms_crypto to SCHEMANAME;GRANT execute on dbms_snapshot_utl to SCHEMANAME;GRANT create any table to SCHEMANAME;GRANT select on dba_temp_files to SCHEMANAME;GRANT select on dba_tablespaces to SCHEMANAME;GRANT select on gv_$sort_segment to SCHEMANAME;

� After the update, please run the following scripts:-> 01_allviews.sql-> 02_allprocs.sql-> 03_generated.sql-> 04_autoindexes.sql-> 05_200index.sql-> 06_comments.sql-> 07_afterVersionUpdate.sql

� Rebuild all indexes as described in the documentation (see also ftp.v8.myfidelio.com/Oracle/ Publications connected as user V8).

� Run 08_gatherstatisticsforall.sql (see also ftp.v8.myfidelio.com/Oracle/Publications connected as user V8).

� Run the statements in the script 10_runasSYSDBA.sql by following the instructions as

described in the file.

� Use latest register.bat for new installations or minregister.bat for updates, both are provided with the new executables and Dll's.

� Update existing VerCtrl.ini with new Dll's, Html's and Help Files or use latest one from FTP.

� Run Sequence Fix (Suite8 -> Setup -> Miscellaneous -> System Maintenance -> Database -> Sequence Fix).

� Execute Primary key existence check (Suite8 -> Setup -> Miscellaneous -> System Maintenance -> Miscellaneous -> System Check -> Database -> Primary key existence) and make sure no primary keys are missing (except for WLNR, WNEB and STAB).

� Update Mailing (Suite8 -> Setup -> Miscellaneous -> Updates -> Mailing Update -> import mailing.sql provided with this release)

� Update Translation (Suite8 -> Setup -> Miscellaneous -> Updates -> Translation -> Import Translation Manually -> import translation file provided by local office)

� Please note that updating an existing Online Interface installation requires to first

uninstall and then to reinstall the interface by using the new Online Interface Install Shield

shipped with this release.

� When upgrading the web booking engine to the newest version, it is from version 8.9.2.5

onwards mandatory to encrypt the password stored in the file global.asax.

� In case QR codes will be used, please make sure that the new external library quricol32.dll exists in the Suite8 programs directory. The latest VerCtrl.Ini file has been updated with this information, please refer to TT 20143 for more details in general.



� The tray icon of the Fidelio Server is not visible anymore when running as a service on a

Windows 2008 server. This is due to changes in the operating system, however a

workaround is provided, please refer to TT 21167 for details.

� Check these release notes for new features/changes in Suite8.

� Please refer to TT 5 for an overview of all new user rights.

� Check which version of Oracle is used at the moment.Oracle 10g Release 2 (10.2.0.5) for the database installation or Oracle 11g Release 2 (11.2.0.3) for the database installation (32bit or 64bit) and client installation (32bit) has to be used.Please note, it is imperatively required to install Oracle with the parameter setting 'compatible=10.2.0.4'. Please refer to the new install shield 8.9.3.0.

Please note, as of this version .Net Framework 4 needs to be installed on the web server

hosting the Suite8 Homepage.

Each workstation using XML communication from Suite8 needs to have MSXML 4.0 or 6.0 installed. This is not only required for the XML-Interface, but also for Fiscal Printer Interface, Allgaeu Walser Card or Leisure/Bella Vita. The latest Install Shields (8.8.2.3 or higher) are also checking the version of MSXML and will give a warning message in case only elder versions are found.

The file ifcaction.dll (required for ifcbusi.dll) has been changed to ifcaction.tlb, which requires a new version of verctrlV8.exe in order to successfully register this library after having been copied to other workstations. Another executable REGTLIB.exe needs to be in the same directory as the verctrlV8.exe. Both files are available on the FTP.



V8 Accounts Receivable

Accounts ReceivableIssues fixed

TT 9500 Cashiering->Accounts Receivable->New Account & Configuration->Accounts Receivable->Account Types: When entering a new account, the minimum days between reminder letters is taken from the configured account type of the selected account. In previous versions this was not taken, it was set to '0' instead.

9500



V8 Cashiering

CashieringNew Functionality/Feature

TT 17705 Cashiering->Billing & Quick Keys->Lock Station & Global Settings->Generic3 tab: The Functionality: 'Lock Station' available from the Quick Keys drop down menu has been enhanced to allow switching users in Billing. It is now also available via the short cut key 'F8'. In Cashiering->Billing, the functionality is as follows:If the billing dialog is open and a user presses 'F8', the dialog box remains open and the logon dialog is prompted, it does not matter if the same user logs in again or a different user, the cashier login is required in all scenarios after entering the user logon credentials. If any other dialog box is opened and a user presses 'F8', the logon dialog is prompted and if the same user logs in again, the dialog box remains open, if another user logs on, all open dialog boxes are closed. If the flag: 'Leave opened screen on Switch User' under Global Settings->Generic3 tab is activated, then the dialog boxes will always be left opened, however, it is not recommended using this option as user rights will not be checked upon switching user or logon with a different user after locking the station.

17705

66011

TT 21162 Cashiering & Global Settings->Country Specifics3 tab->Turkish Settings: Functionality has been added for Turkey in Suite8 Version 8.9.2.1 allowing assigning invoice numbers manually upon check out. In this version this functionality was further enhanced, the flag: 'Manual Invoice Number Regular Expression' has been added, allowing selecting a regular expression. Regular expressions can be used to validate the correct entry of communication methods, such as an email address, phone number or IP address. Regular expressions are defined under Configuration->Miscellaneous->Regular Expressions. This expression is then checked when entering a manual invoice number on the folio.

21162

82130

TT 21662 Cashiering->Billing->Article Posting: Functionality has been added allowing posting Articles in a foreign currency. When opening the article dialog box, the article can be selected and next to the article, the dialog box for choosing the currency is available.

21662

73874

Issues fixed

TT 21423 Cashiering->Billing->Locking: It was possible opening a billing window of one reservation on two workstations, without prompting a message that the record was locked. This could result in an open balance on a reservation with the status: 'Checked Out'. An additional locking check on the billing dialog has been added to avoid this scenario.

21423

82180

TT 21546 Cashiering->Billing->Transfers & Posting Details->History: The information on the History Tab was not filled when performing a Transfer of Postings. This has been fixed.

21546

83978

TT 21677 Cashiering->Cashier Functions->Billing History & Configuration->Global Settings->Country Specifics->Credit Note for Spain & Nota di Credito for Italy: The error message: 'Credit Note ORA-01795: maximum number of expressions in list is 1000' was prompted when creating a Credit Note under Billing History upon selecting all postings of an account with more than 1000 postings checked out the day before. This has been fixed.

21677

84738

TT 21895 Cashiering->Billing->Options->Guest Comments & Setup->Miscellaneous->Licenses->Bonus Points: When deactivating the Bonus Point

21895



CashieringIssues fixed

License, then opening the Billing dialog, selecting a folio and pressing 'Options' button, the menu option: 'Guest Comments' was not displayed. If the Bonus Point License was active, the 'Guest Comments' option was shown. This has been fixed.

85837

TT21912 Cashiering->Billing->C/O Options->Proforma: When selecting: 'Don't Print' on the folio dialog, the message: 'Cancellation of checkout process is not allowed', was prompted and printing could not be skipped. This has been fixed.

21912

85903

TT 21937 Cashiering->Billing->Article Posting: When opening a room or a financial account under billing then pressing 'Articles' button to post Articles, the 'Room Number' and 'Guest' field of the selected account were displayed properly, selecting then for example 'Mineral' and 'OK' to post the article, then the fields for 'Room Number' and 'Guest' were emptied. This has been fixed, additionally, when the article dialog box is opened from an open folio in billing, then the fields indicating the 'Room Number' and 'Guest Name' are highlighted grey to make sure that no other room number can be selected from this dialog.

21937

86090

TT 21952 Cashiering->Billing & Customer Relation->Bonus Point Cards: If a Bonus Point Card had 500 points attached, equal to 500 value, when opening a folio for this card and selecting the Bonus Point Payment Method on the Payment dialog, selecting the Bonus Point Card and entering 500, the message: 'The entered amount is greater than the available bonus point balance' was prompted. This happened if the Payment Amount was equal to the Bonus Point Balance and has been fixed.

21952

TT 21977 Cashiering->Billing->Financial Accounts with Deposit Postings & Meeting Planner->Booking Master->Financial Accounts: On Conference Bookings with linked Financial Accounts and deposit postings on window two, the message: 'Do you want to link the Billing Instruction to the linked Financial Account?' was prompted when entering a billing instruction on a newly created window of this Financial Account and when selecting 'No', resulted in deleting the second window with the deposit posting. This has been fixed, the message is no longer prompted in this case and the billing window is not deleted. This has been fixed since Suite8 Version 8.9.2.5. The message is no longer prompted in this case and the billing window is not deleted.

21977

86225

TT 22013 Cashiering & Miscellaneous->Night Audit->Financial Reports: The Trial Balance Report was not conforming to the Open Balances Report, in the event that a Financial Account with a deposit amount was checked in automatically during Night Audit, which happens when using enhanced deposit handling, then the negative deposit was posted already with the posting date of the next day. This has been fixed since Suite8 Version 8.9.2.5.

22013

86630

Rebate HandlingNew Functionality/Feature

TT 19019 Cashiering->Billing->Rebates, Configuration-> Global Settings-> Billing2tab->'Posting Functionality for Rebate Cards' & Billing3 tab->'Enable Day Rebates' & Miscellaneous->Calendar Events: Functionality has been added allowing linking Day Rebates to Calendar Events. This is useful for example for announcing a 'Rebate of the day', such as a 'Happy Hour' in the Bar or discount on coffee or tea upon serving 'Afternoon Tea' in the Lobby. To use this, activate the flag: 'Enable Day Rebates under Global Settings->Billing3 tab, assign the user rights under Calendar for 'Day Rebate Events', create an Event Type under Configuration->CRM->Calendar Event

19019



Rebate HandlingNew Functionality/Feature

Types, with the type: 'Day Rebates'. Under Miscellaneous->Calendar Events, when creating a new Calendar Event, the Event Type: 'Day Rebate Events' can be selected and on the field: 'Day Rebate' the corresponding Rebate can be applied to the Calendar Event. Upon posting, first the rebate attached to the billing window is checked, then the rebate linked to the Reservation or Financial Account and finally the rebate code attached to the current active Calendar Event and the Time Range is checked.

Issues fixed

TT 16238 Cashiering->Billing->Options->Rebate & Configuration->Cashiering->Rebate Configuration: When changing linked Rebates on a folio, the rebate link was not changed and applied. For example when opening a folio with an attached Rebate, such as 'A' and postings on a department code for which Rebate 'A' applies, but has not yet been deducted from the posting, then selecting 'Rebate' from the Options menu and changing the Rebate to another Rebate, such as 'B', then no message was displayed and the new Rebate was not applied. This has been fixed, when changing existing rebate links, the message: 'Rebate link has been successfully changed' is prompted and the new Rebate is applied correctly.

16238

74852

Voucher ManagementNew Functionality/Feature

TT 21831 Generic Voucher Redemption Interface & Voucher Management->Voucher Types: The option: 'Allow override Redeem Amount' has been added to the configuration of the Voucher Types. When using the Generic Voucher Redemption Interface and activating this flag, an amount can be entered even if the balance is zero.

21831

85362

Issues fixed

TT 19230 Cashiering->Voucher Management: Already printed revenue is no longer considered upon redeeming a Product Voucher. In previous versions it happened that already printed revenue was prompted on the currently consumed message. This has been fixed.

19230



V8 CCM

Conference PackagesIssues fixed

TT 21928 Meeting Planner->Conference Booking->Events->Packages->Copy & Global Settings->Conference2 tab: When copying a package only the linked Resources marked as 'included' are copied. However, the flag: 'Copy non Package Resources when Copy Packages' has been added to the Global Settings allowing to copy also Resources, linked to the Event of the Package but not included in the Package. This flag has been added since Suite8 Version 8.9.2.5 and allows returning to the way of copying Packages and Resources in Versions smaller than Suite8 Version 8.9.2.2.

21928

86018

EventNew Functionality/Feature

TT 21963 Meeting Planner->Event Management->Menu Cards & Miscellaneous->Reports: Menu Cards can be created now also using Internal Editor Functionality. Multiple Parameter support for the variable: 'CONF_YEMN_ID' have been added and on Reports with the 'Section Role' 'Menu Card', the 'STANDARDMENUES' and 'MENUITEMS' can be found under Data Sources.

21963

86316



V8 CRM

3rd Party InterfaceIssues fixed

TT 14560 Customer Relation->Profiles->Address & Configuration->Global Settings->Profiles->Profile3->Address Doctor Integration: The flag: 'Preferred Language' has been added to the Validation Parameters for the Address Doctor Integration under Global Settings->Profile3 tab; it is recommended for sites not activating the Validation Parameter: 'Remove Diacritical Characters', for removing diacritical characters such as German 'Umlaute'. These sites should set the Preferred Language value to 'PFL_LATIN_SCRIPT', which then supports addresses returned from Address Doctor which are stored in a different character set than 'Roman'. This has been added since Suite8 Version 8.9.2.5.

14560

51319

Bonus Point CardsNew Functionality/Feature

TT 20359 Customer Relation->Bonus Point Cards->Statements & Email->HTML: Functionality has been added allowing sending Bonus Point Statements in HTML Format via Email

20359

TT 21301 Customer Relation->Bonus Point Cards, Cashiering->Bonus Point Redemption & Hotel Connector->Remote Bonus Point Redemption: The Payment Posting dialog when using or redeeming Bonus Points remotely, such as in a Hotel Connector Environment, has been adapted to use the same functionality as the Payment Posting dialog when redeeming Bonus Points locally.

21301

Internal EditorIssues fixed

TT 22024 Customer Relation->Contract Handling, Correspondence and Confirmation Letters: The Parameters: 'SP_HOTELBANKACCOUNT' and 'SP_HOTELBANKNAME' had to be added manually when creating Contracts, Confirmation Letters or Correspondence. Since this version, they are inserted automatically.

22024

Profile ManagementNew Functionality/Feature

TT 18634 Customer Relation->Profiles and Configuration->CRM->Attribute Categories: Functionality has been added allowing copying the reservation attributes to the profile. To use this, two new settings have been added to the Attribute Categories configuration: 'Copy from res to main guest' and 'Copy from res to multi guest'. The attribute linked on the reservation is copied to the main guest if the flag: 'Copy from res to main guest' is activated. The attribute linked on the reservation is copied to all multi guests if the flag: 'Copy from res to multi guest' is activated. This is independent of the flag: 'Copy to multi guest', defining that the attributes linked to a guest or company profile will be copied to the multi-guest page attributes when the attribute is attached to a profile and this is linked to a reservation on the multi-guest page. So even if an attribute is not flagged as 'Copy to multi guest' but to 'Copy from res to multi guest' it is linked to the multi guests.

18634

62921

Issues fixed



Profile ManagementIssues fixed

TT 20176 Customer Relation->Profiles->HTML files & XML Interface->MPY Interface->3rd Party Profile Lookup: The wrong Customer Detail and the Wrong Reservation History HTML was displayed when the profile came via MPY Interface. This has been fixed, now both the Remote and the Third Party HTML are displayed correctly on the Profile Search dialog.

20176

80269

TT 21924 Customer Relation->Profiles->Linked Documents: When linking a document to a profile with the file type: 'PDF', the message: 'Not supported type' was prompted, it was only possible adding documents of the type 'BMP', 'GIF' or 'JPEG'. This has been fixed since Suite8 Version 8.9.2.5.

21924

86229

TT 22038 Customer Relation->Profiles, Family Wizard & Global Settings->Profile1 Tab->No Mailing: The flags: 'No Mailing on new Profile' and 'No Emailing on new Profile' were not considered when using the Family Wizard. This has been fixed.

22038

86779



V8 Fidelio WebSuite

Room RackIssues fixed

TT 21515 Day Use rooms were not visible in room rack when there is another reservation for the same room and the same day. This has been fixed.

21515



V8 General

3rd Party InterfaceNew Functionality/Feature

TT 21745 Configuration->Software Interfaces->Jetweb & XML Interface: The information for the 'Passport Number' can be added to the Jetweb Interface Configuration. This has been completed to fulfill Feratel Deskline's requirements when using the Jetweb Interface in Liechtenstein. To differentiate the various Country Specific Interface requirements, the field: 'Interface Config' has been added to the Jetweb Interface Configuration. Countries requiring the passport number should enter the following information in this field:<JetWebConfig><GuestPassport>1</GuestPassport></JetWebConfig>If nothing is entered in the field 'Interface Config', the default XML Configuration is used.

21745

85051

TT 21746 Configuration->Software Interfaces->Jetweb & XML Interface: The following additional information can be added to the Jetweb Interface Configuration in the field: 'Interface Config':<JetWebConfig><SendReservation>1</SendReservation><GuestPassport>1</GuestPassport><GroupTourLeaderPassport>1</GroupTourLeaderPassport><GroupMemberNames>1</GroupMemberNames></JetWebConfig>The field: 'SendReservation' defines if the reservation attribute has to be setThe field: 'GroupTourLeaderPassport' defines, if set to '1', that the Group Tour Leader XML element includes the attribute 'Reisedokument'.The field: 'GroupMemberNames' defines, if set to 1, that all group guest names (and not only the name of the Tour Leader) are included in the XML element.If nothing is entered in the field 'Interface Config', the default XML Configuration is used.

21746

85052

FidelioServer / XML InterfaceIssues fixed

TT 21167 General->Fidelio Server: The icon for Fidelio Server is not shown in the task bar when Fidelio Server is installed as a Windows Service on a Windows 2008 Server and therefore cannot be configured. This is due to changed behavior of the operating system. Please refer to the following steps:1. Download the batch file:'Win2K8_Session0.bat from the Micros-Fidelio FTP Server at the following location: .../V8/Tools/Win2K8Session0/Win2K8_Session0.bat2. Open Services and make sure that the Windows Service 'Interactive Service Detection' is started.3. Install Fidelio Server as Windows Service and start it.3. Create a Shortcut to the Win2K8_Session0.bat on the Desktop4. To access the Fidelio Server Configuration Options, either double click on the short cut or alternatively press the 'View the message' button in the 'Interactive Service Detection' pop up message.Please note: This message will pop up on a regular basis as it is controlled by Windows.5. Configure Fidelio Server by clicking on the 'Details' button. Please note: The 'Close' button and the 'X' on the upper right corner have been disabled, because using these would close the Fidelio Server and it is not possible to access it again.6. To return to the Desktop, please select 'Return now' button.

21167



FidelioServer / XML InterfaceIssues fixed

7. Configure the Fidelio Server as usual.

HousekeepingIssues fixed

TT 21883 Rooms Management->Housekeeping & Configuration->Room Management->Rooms Status: The statuses: 'OOO' and 'OOS' could be deleted, even if rooms were assigned to these statuses. This has been fixed. The message: 'Assigned Out of Order Status cannot be deleted' is prompted when pressing 'Delete' Button on one of this statuses, in the event that rooms are assigned to one of this statuses.

21883

85688

Internal EditorNew Functionality/Feature

TT 20143 Miscellaneous->Reports & Internal Editor Reports-> Bar Codes: Functionality has been added allowing using QR Code on Reports created with Internal Editor. The QR Code System, Quick Response Code, is the trademark for a type of two-dimensional Bar Codes, with fast readable and great storage capacity compared to standard UPC, Universal Product Codes, Bar Codes. The function can be found when editing a Report or defining a new binary Report with Internal Editor on the Functions section:QRCode(StringToEncode[, SizeInPoints]]) and the file 'quricol32.dll' has been added to support this type of Bar Code.

20143

License CheckIssues fixed

TT 21893 Interfaces & Licenses->Interface Functions->Simple Posting & 'CCM Only' Installations: The license: 'Simple Posting' under Licenses->Interface Functions is also available if the property uses only the License for CCM and not PMS.

21893

Lost & FoundNew Functionality/Feature

TT 20124 Front Desk->Lost & Found & Configuration->Global Settings->Generic3 tab: Functionality has been added allowing hiding 'Lost Items'. To use this, activate the flag: 'Hide Lost Items' under Global Settings->Generic3 tab. If this is activated, when opening the Lost& Found Menu from the Front Desk drop down menu, only 'Found Items' are displayed and can be entered.

20124

77229

MaintenanceNew Functionality/Feature

TT 20902 Rooms Management->Maintenance & Configuration->Miscellaneous->Hotel Maintenance->Maintenance Types: The flag: 'Resolved Note' has been added to the Maintenance Type Setup. If activated, it is mandatory entering a Resolved Note on this type of Maintenance Task under Rooms Management when clicking 'Resolve Now' button. The message: 'Please enter Resolve Note' is prompted if no Resolve Note is entered and the Task should be resolved.

20902

80059



MaintenanceNew Functionality/Feature

TT 20935 Rooms Management->Maintenance & Configuration->Miscellaneous->Hotel Maintenance->Maintenance Status Level: Functionality has been added allowing marking several Maintenance Status Level as 'For Resolve' on the Maintenance Status Level configuration, one Maintenance Status Level can be flagged as default 'For Resolve' Level. In Previous Versions only one Maintenance Status Level could be used 'For Resolve'.

20935

80081

Issues fixed

TT 21075 Rooms Management->Maintenance & Configuration->Miscellaneous->Hotel Maintenance->Maintenance Types: Several issues with Reminders and Overdue messages have been addressed, most of them already in Suite8 Version 8.9.2.4, remaining issues with this version. However, it is important to note when and how Reminders are actually sent:On the Maintenance Type Configuration:A Reminder is sent according to the defined minutes before the Maintenance Task is dueOverdue 1: A first message that the task is overdue is sent according to the defined minutes after the Maintenance Task was due.Overdue 2: A second message that the task is overdue is sent according to the defined minutes after the Maintenance Task was due.

21075

81885

TT 21535 Rooms Management->Maintenance->Resolve: The Maintenance Status was not set to the 'default' Status Level when using 'Clear Resolve'. This has been fixed. The message: 'Status Level is set to default. Please Check Status Level' is prompted when clearing a Maintenance Task which has the status: 'Resolved'.

21535

TT 21715 Rooms Management->Maintenance: When creating a New Maintenance Task, the field: 'Due Date' was not updated when changing the Type of Task to the new Type's due date. This has been fixed.

21715

84982

MiscellaneousNew Functionality/Feature

TT 10 The following views have been changed:

- V8_BOF_PREPOST: error in field description corrected- V8_REP_REVENUE_HISTFOR_HUGE: Added fields DAYUSE_RMS_DEF,DAYUSE_RMS_TENT,ARR_DAYUSE_RMS_DEF_TENT,ARR_DAYUSE_RMS_DEF,DEP_DAYUSE_RMS_DEF_TENT,DEP_DAYUSE_RMS_DEF,DAYUSE_ADLT_DEF,DAYUSE_ADLT_TENT,DAYUSE_CHILDS_DEF,DAYUSE_CHILDS_TENT,BLOCK_ALL_DEF,BLOCK_ALL_TENT,BLOCK_NOT_PICKUP_DEF,BLOCK_NOT_PICKUP_TENT,BLOCK_PICKUP_DEF,BLOCK_PICKUP_TENT,DAYUSE_COMP_ROOMS,DAYUSE_HOUSE_ROOMS

-V8_STAT_CCM_RES_FORREV_FS: added orgrev-V8_STAT_CCM_RES_FORREV_CI: added orgrev-V8_STAT_CCM_RES_FORREV_SM: added orgrev-V8_STAT_CCM_RES_FORREV_MI: added orgrev-V8_STAT_CCM_RES_FORREV_PK: added orgrevV8_STAT_CCM_RES_FORREV_EXP: added orgrev-V8_STAT_CCM_RES_FORREV_TOTALS: Added fields FS_ORGREV, ITEMS_ORGREV,BOOKED_MENU_ORGREV,SUB_MENU_ORGREV,FB_ORGREV,PACKAGE_ORGREV

10




-V8_ED_CCM_YBOM_MAINChanged fields :FS_ORGREV now from v8_stat_ccm_res_forrev_totals.TOT_ORGREV_NO_PKG now from v8_stat_ccm_res_forrev_totals.TOT_ORGREV now from v8_stat_ccm_res_forrev_totals (wrong in previous versions : pointed to yemn.YEMN_MENUPRICE instead of YMRD.ymrd_org_amount)FTOT_ORGREV now from v8_stat_ccm_res_forrev_totals (wrong in previous versions : pointed to yemn.YEMN_MENUPRICE instead of YMRD.ymrd_org_amount)Added fields:CI_ORGREV,SUB_MENU_ORGREV,BOOKED_MENU_ORGREV,FB_ORGREV,TOT_ORGREV_NO_PKG,PACKAGE_ORGREV- V8_REP_HSK_INFOS_ALLDAY: Added inventory_day

- V8_REP_QUEST_ANSWERS: added QNRF_COMMENT- V8_ED_FOLIO_REV_INFO: add fields ZDCO_LONGDESC, ZDCO_LONGDESC_LF_COMMENT_ORG_NAME, ZDCO_LONGDESC_LF_COMMENT_ORG, ZDCO_LONGDESC_LF_COM_ORG_ALL

- V8_REP_REV_STAT1_HISTFOR, V8_FC_YBLD_OCC_XCMA, V8_REP_YBLD_OCC_XCMA, V8_REP_XCMA_HF_SMAL_TM, V8_REP_REV_FORECAST, V8_FC_YPOS_XCMA_F, V8_FC_XCMA_COMBI, V8_REP_XCMA_THREEMON1, V8_REP_THREEMON_INFOS, V8_REP_BLOCK_DETAIL_CAD: add fields for calculating incl. bookingpositions

The following views have been added:- V8_REP_NOOF_C_H_SHARE_D_USE- V8_REP_NOOF_C_H_PER_DAY_D_USE- V8_STAT_SHIS_CHANNEL_DAY_LY, V8_STAT_SHIS_CHANNEL_MONTH_LY, V8_STAT_SHIS_CHANNEL_YEAR_LY, V8_STAT_SHIS_CHANNEL_COMBI_LY- V8_REP_YBLD_OCC- V8_REP_YBLD_OCC_ALL- V8_REP_YBLD_DEF_OCC_ALL- V8_REP_YBLD_TENT_OCC_ALL- V8_REP_YBLD_NOT_PICKUP_ALL- V8_REP_CALCYBOSWITHAVL- V8_STATS_SHIS_XCOU_DAY

TT 15451 Miscellaneous->HTML Files: With the functionality to edit and use the edit dialog boxes fully from html files, available for:Reservation, Group Reservations, Profile, Blocks and Bookings, since Suite8 Version 8.8.0.0, the user rights were not taken into consideration upon editing from HTML files. This has been reviewed and fixed. If a user does not have the right to edit individual profiles and uses the edit function from the reservation html file, guest recognition html for editing the profile of the reservation, the message: 'Not enough rights for this operation. (Customer Profiles -> Profile Details -> Edit -> Individual)' is prompted.

15451

TT 20780 Configuration->Miscellaneous->Scheduled Tasks->Recipient List is Query: The functionality of adding defined attachments on Emails via Task Scheduler, introduced in Suite8 Version 8.8.4.9 has been enhanced. Since this Version, not only a default attachment can be added when the Recipient List is a Query, but also several attachments and with this generating only one record in the table 'WTXT', the binary storage table, when running a Mailing to a Recipient List based on a SQL query. To use this, save the Attachments on an accessible network path and on the Scheduled Task configure the task for the Recipient List based on a SQL Query as usual, select the

20780




option: 'Recipient List is a Query' and press 'Add' button on the 'Email Attachments' section, several attachments can be linked or a document can be scanned and linked.

86540

TT 21419 Configuration->Miscellaneous->Scheduled Tasks: Functionality has been added allowing Trigger based Scheduled Task configuration to automatically launch sending of Emails. This can be completed, for example with 'Serenata@mail'. Serenata@mail, allows properties to instantly send Confirmation or Profile Letters via Email, such as Email Mailings to arriving or departed guests. On the Scheduled Task configuration, a new Rhythm Type 'Trigger Based' has been added. When selecting this Rhythm Type, the 'Edit' button can be pressed to open the Interface Trigger Configuration dialog and activate the required Triggers. The following Views: 'V8_SYS_SCHEDULED_PROFILE' and 'V8_SYS_SCHEDULED_CONFIRM' have to be created in order to deliver the default parameter values which are passed on to the Confirmation or Profile Letter. For further details on configuring Trigger based Scheduled Tasks, please refer to the document 'Trigger based Scheduled Task for automated Email Sending.pdf'.

21419

Issues fixed

TT 21485 Room Search (Ctrl. + S) & Global Settings->Miscellaneous->Search Screens2 tab: Speed issues have been addressed on the Room Search, already since Suite Version 8.9.2.3, since this Version, the SQL statement when calling 'Room Search' has been enhanced with a rule hint, to speed up Room Search even more.

21485

83886

TT 21540 Miscellaneous->User Session: The wrong date and time was indicated in the column 'Last call'. This has been fixed since Suite8 Version 8.9.2.3.

21540

TT 21744 Translation Studio & Miscellaneous->Night Audit: Messages prompted during Night Audit can now be translated properly in Translation Studio.

21744

85133

TT 21774 General-> Room Rack, Conference Diary and Table Reservations: The error message: 'Grid index out of range' was prompted in several properties on the Room Rack, Conference Diary and on the Table Reservation grid when scrolling the grid to the right and then creating a reservation or booking. All known issues were this error message was prompted have been solved since Suite8 Version 8.9.2.5.

21774

85126

TT 21923 Miscellaneous->Night Audit: The message: 'Could not convert variant of type (OleStr) into type (Double)' was prompted upon running night audit when there were due out financial accounts. This has been fixed since Suite8 Version 8.9.2.5.

21923

ReportsNew Functionality/Feature

TT 9 The following reports have been changed:- FCR_PMS_4705_STAT_MANAGER_THDV.rpt/S8R; FCR_PMS_4705_STAT_MANAGER_THDV_YCAD.rpt/S8R: The link between talbe and view was on SMAD_ID which resulted in no values for last year figures.- FCR_PMS_4340_HISTFOR_OCC_REV.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas; changes in % formular to avoid 'Division by Zero'- FCR_PMS_4341_HISTFOR_OCC_REV_COMP.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas;changes in % formular to avoid 'Division by

9




Zero'- FCR_PMS_4342_FORECAST_OCCUPANCY_ADV.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas; changes in % formular to avoid 'Division by Zero'- FCR_PMS_4342_FORECAST_OCCUPANCY_WITH_REVENUE.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas; changes in % formular to avoid 'Division by Zero'- FCR_PMS_4344_FORECAST_OCCUPANCY_EXCL_CH.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas; changes in % formular to avoid 'Division by Zero'- FCR_PMS_4360_YEARVIEW_ROOMS_BEDS.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas,removed suppress for daily totals; - FCR_PMS_4361_YEARVIEW_ROOMS_BEDS_PERC.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas;removed suppress for daily totals; changes in % formular to avoid 'Division by Zero'- FCR_PMS_4362_YEARVIEW_ROOMS_REVENUE.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas;removed suppress for daily totals; - FCR_PMS_4363_YEARVIEW_ROOMS_PERC.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas;removed suppress for daily totals; changes in % formular to avoid 'Division by Zero'- FCR_PMS_4364_YEARVIEW_BEDS_PERC.rpt/S8R: added parameter ?DayUse and calculation of day use rooms in formulas;removed suppress for daily totals; changes in % formular to avoid 'Division by Zero'- FCR_PMS_4365_YEARVIEW_YCIT_CH.rpt/S8R:removed suppress for daily totals; changed parameter ?YCIT_ID to multiple select; adjusted statement in report query for parameter ?YCIT_ID to also show inventory category- FCR_PMS_4366_YEARVIEW_DEF_TENT_ROOM_REV_YCAT.rpt/S8R: removed suppress for daily totals;FCR_PMS_4366_YEARVIEW_DEF_TENT_ROOM_REV_YCAT_CAD.rpt/S8R: removed suppress for daily totals;- FCR_PMS_4373_RES_BLKOSUMM.rpt/S8R, FCR_PMS_4373_RES_BLKOSUMM_CAD.rpt/S8R : added column ycat_shortdesc and parameter Date Typ to choose Block Date or Cutoff Date- FCR_PMS_4568_REVENUE_BUDGET_GROSS_NET_LY.rpt/S8R: added parameter Sort Order on department group or physical origins and replace summary fields to running totals- FCR_CCM_6801_DEPOSITS_BY_DUE_DATE.rpt/S8R: changed condition in select expert to get also roombookings only- FCR_PMS_4343_MARKET_CODE_HISTFOR.rpt/S8R, FCR_PMS_4343_MARKET_CODE_HISTFOR_YCAD.rpt/S8R, FCR_PMS_4352_YCAT_DATE_RANGE_INCL_BLOCK_HISTFOR.rpt/S8R, FCR_PMS_4352_YCAT_DATE_RANGE_INCL_BLOCK_HISTFOR_YCAD.rpt/S8R, FCR_PMS_4353_RATE_CODE_HISTFOR.rpt/S8R: added sortorder on wdat_date- FCR_PMS_4367_YEARVIEW_DEF_TEN_YEARPLAN.rpt/S8R, FCR_PMS_4367_YEARVIEW_DEF_TEN_YEARPLAN_YCAD.rpt/S8R: added summary fields per year- FCR_PMS_4789_YRCH_CH.rpt/S8R: changed report title in only date not daterange- FCR_CCM_6500_FS_DATE_RANGE.rpt/S8R, FCR_CCM_6501_FS_DATE_RANGE_PER_DAY.rpt/S8R: added subreports with revenue for day and booking

The following reports have been added:- FCR_PMS_3304_TABLESRES_WAITLIST.rpt/S8R- QuickInfoDash_Arrivals_Extended.html/qry- DashBoardElement_Arrivals_Extended.html/qry




- QuickInfoDash_GuestRecognition.html/qry- DashBoardElement_GuestRecognition.html/qry- QuickInfoDash_ReservationDetails.html/qry- DashBoardElement_ReservationDetails.html/qry- QuickInfoDash_QueueRooms.html/qry- DashBoardElement_QueueRooms.html/qry- QuickInfoDash_GuestsInHouse.html/qry- DashBoardElement_InHouse_Extended.html/qry- QuickInfoDash_VIPGuestsInHouse.html/qry- DashBoardElement_VIP_InHouse.html/qry- QuickInfoDash_Departures.html/qry- DashBoardElement_Departures_Extended.html/qry- QuickInfoDash_billingdetails.html/qry- DashBoardElement_BillingDetails.html/qry- QuickInfoDash_Avail.html/qry- DashBoardElement_Avail.html/qry- QuickinfoDash_RoomMoves.html/qry- QuickinfoDash_ScheduledRoomMoves.html/qry- DashBoardElement_ScheduledRoomMoves.html/qry- DashBoardElement_PerformedScheduledRoomMoves.html/qry- DashBoardElement_NonScheduledRoomMoves.html/qry- QuickInfoDash_HSKAllRooms_Extended.html/qry- DashBoardElement_HSKAllRooms_Extended.html/qry- DashBoardElement_HSKALLRooms.html/qry- QuickInfoDash_HSKAllRooms.html.qry- QuickInfoDash_HSKDIRooms.html/qry- DashBoardElement_HSKDIRooms.html/qry- QuickInfoDash_MaintUser.html/qry- DashBoardElement_MaintUser_Extended.html/qry- QuickInfoDash_AllMaintTasks.html/qry- DashBoardElement_AllMaintTasks_Extended.html/qry- QuickInfoDash_Trend.html/qry- DashBoardElement_Trend.html/qry- QuickInfoDash_Trend12Month.html/qry- DashBoardElement_Trend12Month.html/qry- QuickInfoDash_HouseCount.html/qry- DashBoardElement_TotalHouseCount.html- DashBoardElement_HouseStatusMovement- DashBoardElement_Housekeeping.html- DashBoardElement_HousestatusEndOfDay.html- QuickInfoDash_TelephoneBook.html- DashBoardElement_TelephoneBook.html- QuickInfoDash_StaffContacts.html- DashBoardElement_StaffContacts.html- QuickInfoDash_TableReservation.html- DashBoardElement_TableRes_Extended.html- QuickInfoDash_TableResDetails.html- DashBoardElement_TableResDetails.html- QuickInfoDash_TableResHist.html- DashBoardElement_TableResHistVisits.html- DashBoardElement_TableResHistDetails.html- QuickInfoDash_TableResWaitlist.html- DashBoardElement_TableResWaitlist_Extended.html- QuickInfoDash_LostAndFound.html- DashBoardElement_LostItems_Extended.html




- DashBoardElement_FoundItems_Extended.html- QuickInfoDash_GuestLocator.html- DashBoardElement_GuestLocator.html- QuickInfoDash.htm- DashBoardElement_RevenuePerGroup.html- DashBoardElement_Arrivals.html- DashBoardElement_Departures.html- QuickInfoDash_InHouse.htm- DashBoardElement_InHouse_MystayCheck.html- DashBoardElement_BookingDetails.html/qry- DashBoardElement_BookingMaster.html.qry- DashBoardElement_BookingResDetails.html/qry- QuickInfoDash_BookingDetails.html/qry- DashBoardElement_Departed.html/qry- QuickInfoDash_Departed.html/qry- DashBoardElement_HSKRoomAttendants_Details.html/qry- DashBoardElement_HSKRoomAttendants_Housekeeper.html/qry- DashBoardElement_HSKRoomAttendants_Maids.html/qry- QuickInfoDash_HSKRoomAttendants_Details.html/qry- QuickInfoDash_HSKRoomAttendants_Housekeeper.html/qry- QuickInfoDash_HSKRoomAttendants_Maids.html/qry- DashBoardElement_HSKNotes.html/qry- QuickInfoDash_HSKNotes.html/qry- FCR_PMS_4417_HSK_DAILY_ROOM_FL_DET_YSEC.rpt- FCR_PMS_4791_STAT_SHO_XCMA_LOG_LY.rpt- FCR_PMS_4792_STAT_SHO_CHANNEL_LOG_LY.rpt- FCR_PMS_83910_CONFIG_SCHEDULED_TASKS.rpt- FCR_PMS_4735_STAT_YEAR_COUNTRY_STATE_DATERANGE.rpt/S8R- FCR_PMS_4758_Top20_REV_ALL_PROFILES_SHORT.rpt/S8R

TT 21879 Miscellaneous->Reports & Cashiering->Folios & Share Reservations: The Data Source 'ORI_NAME' when editing or creating a Report with Internal Editor used for Folios has been enhanced and the Field: 'ORI_RES_FA_ID' has been added. It can be inserted on folio templates. This has been added, to avoid when transferring postings of share reservations, using the same guest name, to a Financial Account, indicating the guest name on the Financial Account only once, where in this scenario it should be shown twice.

21879

85271

TT 22006 Miscellaneous->Reports & HTML: The function: '{runsubquerywithautoparameters}' has been added for HTML files and HTML Reports. This function uses the Auto Parameters from the Report Setup and an additional Parameter referring to the main query of the Report.

22006

Issues fixed

TT 21002 Miscellaneous->Reports->Import/Export: The Import and Export routine has been enhanced, the field: 'Filename' when editing the Report on the 'Report File' Tab was not filled upon Export and therefore this information was also missing after importing a Report. It was necessary to manually select the report in this field. This has been fixed. However, Report Translations defined under Configuration->Miscellaneous are not included yet upon Export and Import.

21002

Translation StudioMicros-Fidelio GmbH, Februar 2013 Hospitality Solutions Page 21 of 39


Translation StudioNew Functionality/Feature

TT 18661 Configuration->Miscellaneous->Report Translation: Functionality has been added allowing filtering and searching on the Reports Translation dialog: When entering a Report Name or part of Report Names and pressing 'Filter' button, all reports matching the criteria are listed. The report can then be selected and all 'Captions' and their translation to different languages are listed and can be changed or completed.

18661

64477

UsersNew Functionality/Feature

TT 5 The following user rights have been added:Rates->Rate Selection:Select rates not linked to customerTable Reservations->Reservation:WaitlistAccept WaitlistCalendar:Day Rebate Events (Only available if Global Setting->Billing3 tab->'EnableDay Rebates' is activated),Insert, Edit, Delete

5

TT 18233 Interfaces->LDAP Integration & Global Settings->Generic4 tab->Use LDAP Functionality: Functionality has been added to use the LDAP Interface. LDAP, the Lightweight Directory Access Protocol is an application protocol for accessing and maintaining distributed directory information services over an Internet Protocol (IP) network. To use this, activate the flag:' use LDAP Functionality' under Global Settings->Generic4 tab and enter the Active Directory Server Address. Under Configuration->Users when editing the User, the 'ADS User Login Name' can be defined, if a name is assigned here, all local policies regarding Password setup are ignored for the linked User.

18233

86596



V8 Hotel Connector

CRSNew Functionality/Feature

TT 19869 CRS for Hotel Connector->Configuration->Global Settings->Hotel Connector->CRS2 tab: On the CRS2 tab, the CRS Role Mirror can be activated.

19869

TT 19986 CRS for Hotel Connector->CRS Administration & Configuration->Global Settings->Hotel Connector: The URL address of the own property can be entered on the Hotel Connector tab under 'Own XML Interface URL'. This has been added to be able to clear all cached global settings in IIS (Internet Information Services Manager). It is necessary for each property to enter the URL address of the XML Interface of this property. The cache is then cleared from the CRS Administration Console by selecting 'Reset webserver cache'.

19986

TT 20699 CRS for Hotel Connector: The Call Centre Module (CRS for Hotel Connector) has been added within Hotel Connector since Suite8 Version 8.9.2.0. It is still in beta testing. During this phase the request to see in the partner properties when and where a central profile was created has been completed. Detailed information about the CRS for Hotel Connector functionality can be found in the document: 'CRS for Hotel Connector.pdf'.

20699

81653

TT 20727 CRS for Hotel Connector & Reservation->Deposit: Deposit requests and changes are taken into consideration in a CRS environment. This is completed via database trigger. For further details, please consult the document 'CRS for Hotel Connector'.

20727

TT 20982 CRS for Hotel Connector: To force the configuration from the CRS Monitoring dialog, each Partner Property setup has a new checkbox for multi hotel, called: 'Configuration only'. Properties having this activated are not visible on regular multi hotel dialog boxes, only on the CRS central monitoring screen.

20982

Issues fixed

TT 19835 CRS for Hotel Connector: Reservation and Block Notes are now getting synchronized between Mirror and Partner when using CRS for Hotel Connector. For more information on this module, please consult the document: 'CRS for Hotel Connector'.

19835

TT 20397 CRS for Hotel Connector: Functionality has been added allowing using an alternate URL address for the CRS. The alternate URL address is defined on the partner hotel setup configuration and by entering the start up parameter: 'crsusealternateurls'. Starting Suite8 with this parameter uses the alternate URL instead of the main URL address. It is recommended to use the alternate URL address in Hotel Connector installations. If the main XML interface is for whatever reason not available, the Suite8 client redirects the request to the alternate URL. Please consult the document: 'CRS for Hotel Connector.pdf' for more details.

20397

TT 21065 CRS for Hotel Connector: The following enhancements have been completed for CRS for Hotel Connector:1. The position for the memo at the end after removing more than 1000 lines has been adjusted2. On the CRS Monitor, the counted errors and mismatches in the grid columns are now indicated correct

21065



CRSIssues fixed

3. The XML Compare Tool offers multiple entries to configure in separate lines in a memo edit.When we click "compare", it will check each line and use the first one that exists on the machine.4. Error logging has been added for Fidelio Server and the tray icon was missing in some environments, this is corrected.5. Direct Partner, properties working from the CRS Server without having a Mirror: all known options which were not 'Multi database' conform have been fixed.6. The Caption for 'Multi database' is set for translated and not translated forms properly, in previous versions not translated forms displayed it multiple times.7. A technical description of the Global Settings flags on the CRS2 tab has been added to the CRS for Hotel Connector documentation

TT 21606 CRS for Hotel Connector->Reservations->Billing Instructions dialog: The dialog for billing instructions when using a multi property environment has been fixed. In previous versions, there was only one global instance, which resulted in displaying an error message when opening the billing instructions dialog a second time for a different property. This has been fixed.

21606

TT 22000 CRS for Hotel Connector & Meeting Planner->Conference Bookings: When entering a Profile Name on the Booking Master dialog in the Partner property, the message: 'Connection to the Master Property could not be established' was prompted but the Profile Search dialog opened. This has been fixed.

22000

Hotel ConnectorNew Functionality/Feature

TT 20431 Hotel Connector & CRS for Hotel Connector->Remote Reservation->Confirmation Letters: Functionality has been added allowing sending Confirmation Letters via short message (SMS). This has been added while implementing the CRS for Hotel Connector Confirmation Letter Synchronization.

20431

78554

Issues fixed

TT 21544 Hotel Connector->Customer Profiles & Configuration->CRM->Profile Types: It happened that a profile was downloaded with a wrong profile type, for example when entering a new Profile Type in a property and linking this Profile Type correctly on the Translation Table of the Partner Property to the Master, then entering a new Profile in the Master, using the newly created Profile Type, from the Partner property, when downloading this profile, it had the wrong Profile Type assigned. This has been fixed.

21544

84214

TT 21987 Hotel Connector->Remote Availability & Configuration->Miscellaneous->Partner Hotels->Remote Availability: When requesting availability, in a Hotel Connector environment, only the properties marked for 'Remote Availability' are receiving requests on the Availability. In previous versions, this flag was discarded and all properties were checked when requesting Availability.

21987



V8 KIOSK

KioskNew Functionality/Feature

TT 21435 Suite8 KIOSK & Miscellaneous->Licenses: The license code for Suite8 Kiosk has been added. If the license is activated, the Suite8 KIOSK can be configured under Configuration->Software Interfaces->Suite8 Kiosk Interface. Please refer to the draft document: 'Suite8 KIOSK.PDF' available on the Micros-Fidelio FTP Server and Share Point under the Suite8 Homepage directory.

21435

TT 21829 Suite8 KIOSK Interface: The prompt for inserting a credit card is suppressed if a deposit is already paid for the reservation checking in at a KIOSK.

21829

Issues fixed

TT 21716 Kiosk Interface->Default Credit Card Type & Configuration->Global Settings->Interfaces->Misc. Interface 3 Tab: The default Credit Card Type used for the KIOSK Interface can be selected on the KIOSK Interface Configuration under Global Settings->Interfaces->Misc. Interface 3 Tab, in the field: 'Credit Card Type'.

21716

TT 21949 Suite8 Home Page->Kiosk Interface: If an error occurred on the KIOSK, the inquiry page of Suite8 home page was prompted. This has been fixed. There is no new error page called if an error occurs on the KIOSK.

21949



V8 Online Interface

V8 Online InterfaceNew Functionality/Feature

TT 20916 Suite8 Online Interface for Channel Manager: Functionality has been added, since Suite8 Version 8.9.2.4, allowing linking a Source Profile to a Source Code on the Conversion tab of the Suite8 Online Configuration, when editing the Source Code and pressing the '...' button next to the PMS Source Code, the 'Select Profile' dialog box is opened and a profile can be selected for this Source Code.

20916

82170

TT 21174 OTA CRS XML Interface: The functionality for OTA (The Open Travel Alliance) XML Interface has been enhanced; specifications regarding OTA XML Interface can be requested at your local support office. For the configuration of the OTA XML Interface, please consult the document: 'OTA XML Interface Configuration' from the Micros-Fidelio FTP Server or Share Point.

21174

82224

TT 21479 Suite8 Online Interface->Log Files: Writing to log files for the Suite8 Online Interface Mapper and API has changed, the information is now stored in the table 'MMSG'. In previous versions Log files were written to a XML file stored on the Suite8 Online Interface workstation. The Log files are still available as usual at the Suite8 Online Interface Monitor and the prompted information is retrieved from the table 'MMSG' instead of the XML Log file. On the Suite8 Online Interface configuration dialog in Suite8, the Tab: 'Log Messages' has been added, selecting this displays all Log file information from the table 'MMSG', various filter and export options are available on this dialog. The reason for changing the Log file recording for the API and Mapper Logs was that these two Logs are the most important ones for the property and needed to be accessible from all workstations via the Suite8 Online Interface Configuration, with the previously used recording method, this was not possible.

21479

TT 21764 Suite8 Online Interface for TTS Tunisia: Functionality has been added allowing using also the Travel Agent profile of a reservation for the billing instruction.

21764



V8 POS 8

MF POS 8New Functionality/Feature

TT 21537 POS8: Functionality has been added allowing handling different price levels. To use this, 'Simple Menus' has to be enabled. This is done by setting the variable: 'MFPARAM.simplemenus' to 'T'. The variable: 'ActualMenuID' contains the active selected menu for that outlet. The update program will set this to 'MFOUTLET.defaultMenuID' initially. When using various price levels, it is necessary to assign a new permission 'M'-menu change to a waiter's permission list. The update program then assigns this menu change permission to all waiters with an existing 'V'-void permission. The weekdays and time fields in 'MFMENU' are then ignored and not prompted for configuration.

21537

TT 21560 POS8: Functionality has been added allowing posting Overcharges, for example if the guest rounds the check amount up to tip the service or if a check was paid by credit card with a higher amount and the guest would like to receive money back:The Overcharge-Mode can be configured in four different ways:1. (N) Guest Tip. The User is prompted for entering the amount of the Tip2. (C) Cash-Back. Return overcharge as Cash back to the guest3. (K) Keep Change. The Overcharge amount is posted as Tip4. (A) Ask. A dialog box prompts to choose for either Cash Back or Tip.The question is prompted when closing the check, pressing 'SETTLE' button and entering the method of payment.

21560



V8 Property Interfaces (IFC8.Exe)

IFC FunctionalityNew Functionality/Feature

TT 19784 Interfaces->Key Card Interface & Configuration->Global Settings->Interfaces->Interface2 tab: Support for the Win key Service EAC has been added, allowing entering a PIN Code instead of inserting a Key Card for opening the hotel room. To use this, the option: 'Enable Room Key PIN feature' has to be activated under Global Settings->Interface2 tab. Instead of creating a magnetic card, the guest receives then a PIN Code for opening the room door. Upon check in process, the standard Make-Key dialog box is prompted and if a positive response is received the dialog with the PIN Code is returned and can be printed for the guest. Reprinting the pin code is possible from the option menu when editing the reservation by selecting 'Room Key' and then 'Room Key PIN'. New PIN codes can be created by using the 'Make new Key' option from the Interface Functions Menu available from the Miscellaneous drop down menu.

19784

Issues fixed

TT 21780 Interfaces & Configuration->Global Settings->Interfaces->Interface 1 Tab: If the flag: 'Do not notify Global Setting Changes to the Interface' is activated, Interfaces will not be notified upon changes in Global Settings. In previous versions, this parameter was not working and changes in Global Settings were always notified to the Interface. This has been fixed.

21780



V8 Reservation

Billing InstructionsIssues fixed

TT 19275 Reservation->Financial Account->Billing Instruction & User Log: If the user log recording for 'New financial account billing instruction' was activated, newly entered billing instructions were not indicated when editing the Financial Account and selecting User Log. It was only displayed on the Global User Log from the Miscellaneous drop down Menu. This is fixed; new billing instructions are indicated on the User Log of the Financial Account if recording is activated.

19275

Rate ManagementIssues fixed

TT 19406 Configuration->Reservation->Rate Management->Rates: If a rate code was copied from another rate code and the option 'Base Rate' was selected, the packages were wrong, either not linked or wrong packages linked. This has been fixed.

19406

73904

TT 20822 Reservation->Rate Management & Rate Query (CTRL. + R): When opening the Rate Query entering an arrival date, selecting a Rate Code, then closing the Rate Selecting dialog to return to the main selection criteria on the Rate Query and selecting a different Rate Code, the Rate Selection dialog was not refreshed and was still prompting the first selected Rate Code. This has been fixed.

20822

80172

TT 21616 Reservation->Rate Management->Rates & Rate Query (Ctrl. + R): The Rate amount was indicated incorrect in the event that the Rate Code was originally configured as 'Base Rate' and then this flag was removed. For example: When configuring a Rate Code with a Rate Detail of '100' for one adult, then selecting 'Base Rate' on the Rate Header and on the Base Rate Tab, entering a Percentage Value of '50', then returning to the Rate Header dialog and removing the selection for 'Base Rate'. On the Rate Query, this Rate amount for one adult was indicated with a value of '50' instead of '100'. This has been fixed.

21616

85710

Reservation BlockIssues fixed

TT 20630 Reservation->Block Reservation: When entering a manual rate per adult, this rate was not indicated correctly, after the occupancy split applied. For example when entering a block reservation with no rate code, then entering 3 rooms of a double room type in the grid and then applying manual rates for this room type, such as 1 adult with 100.--, 2 adults with 200.-- and 3 adults with 300.--. Then performing the occupancy split with 2 adults for on room and 3 adults for the other two rooms. In this scenario the unit price on the Block Forecast was indicated with 200.-- for both records. This has been fixed.

20630

Reservation GroupsNew Functionality/Feature

TT 14057 Group Reservation->Copy: Functionality has been added allowing copying a whole group reservation. When selecting a group reservation and pressing 'Copy' button, a dialog is prompted with the selected Name of the Group, the 'Start Date' and the 'End Date' of the selected group reservation are defaulted. Users can change the name and select the new dates for the new group reservation. When pressing 'OK'

14057



Reservation GroupsNew Functionality/Feature

button, all active reservations are copied and shifted to the new entered reservation dates. If reservations of the group were already split, the message: 'Do you want to copy split reservations?' is prompted, selecting 'Yes' copies the split reservations, selecting 'No' proceeds to the next check for a financial account, if one is linked, the message: 'New Group has Financial Accounts linked and Dates are changed. Please adjust manually' is displayed. If the group reservation from which the Copy is performed has routing instructions, a message prompts to check the target account manually; the same applies to share reservations. If the room type or property is fully booked, the same warning message as when creating a new individual reservation is displayed, depending on the user rights of allowing overbooking or not. The Copy process is completed or rolled back. Copy functionality is related to the user right: 'New' under 'Group Reservations.

48979

TT 21077 Reservation->Group Reservation: When applying group changes to other members in the group, the window refresh for each reservation at the end of the process has been removed to speed up the process.

21077

TT 21614 Reservation->Group Reservation: When applying changes to other group members, it also works when selecting 'Lock Room'. In previous versions when assigning a room to all reservations and editing one of the group members for selecting 'Lock Room' and then applying this change to other group members did not select this field for other group members.

21614

84547

TT 21935 Reservation->Group Reservation->Edit->Group Options->Automatic Room Assignment: The Floor numbers prompted on the Group Automatic Room Assignment dialog box on the Floor selection pick box are now displayed in ascending order. In previous versions, the Floor numbers were not sorted on this pick box.

21935

Issues fixed

TT 21031 Reservation->Group Reservation: Records in the table 'WLCK', the table for record locks are being deleted in the event that a group reservation has shares and the rooming list is entered and saved. In previous versions, these records were not deleted.

21031

Reservation ind.New Functionality/Feature

TT 14716 Reservation->Packages & Configuration->Reservation->Rate Management->Packages: When editing the package configuration, inventory items can be linked to packages, such as a bath robe, on the Inventory Items tab. If an inventory item is linked to the package, it is indicated and linked to the reservation on the inventory tab.

14716

62389

TT 20876 Reservation->Room Search: Further enhancements have been completed on the Room Search, the field 'Occupied' has been added indicating a departing guest not yet departed and also room move not yet performed. If a Room Move time is entered for the Reservation, this time is displayed in the field 'Departure Hour'. If not, the expected departure time is indicated in this field.

20876

77240

TT 21513 Reservation->Edit Reservation: When a reservation is modified and the 'X' or 'Esc' is pressed to close the dialog, the question: 'Reservation was modified. Do you want to Cancel' is prompted, in previous versions this was only displayed upon

21513



Reservation ind.New Functionality/Feature

selecting 'Cancel' button.

TT 21828 Room Rack (Ctrl. + L), Multi Guest & Key Card Interface: An access violation message was prompted when extending a reservation with multi guests and the 'Make Key' dialog was displayed. For example, when extending a reservation's stay for a multi guest reservation for one day, using Drag & Drop, on the Room Rack, then the message: 'Do you want to make separate individual keys for each guest?' was prompted, answering this with 'NO' opened the 'Make key form' and when selecting 'Close' on this dialog, the access violation message was displayed. This has been fixed.

21828

TT 21894 Reservation->Edit Reservation->Packages Indicator: An access violation message was prompted when clicking on the indicator: 'Packages' upon editing a reservation. This has been fixed.

21894

85798

Issues fixed

TT 5681 Reservation->Options->Traces: If a Reservation has Traces linked and the Reservation Date changes, the message: 'Do you want to adjust Date Range for existing Traces?' is prompted, answering this with 'Yes' changes the linked Trace Dates immediately. This change will be permanent, even if the Reservation changes at a later stage, for example if the operation is cancelled after that. However, a message will prompt for Traces which need to be adjusted manually, for example if the Trace is entered only for a specific day of the Reservation.

5681

28910

TT 18948 Reservation->Reservation Navigator & Global Settings->Reservation3 Tab->Use Multi Res Edit: When opening the Reservation Navigator, selecting 'ALL' Tab and editing the first reservation, then using 'Ctrl + Page Down' keys a new reservation edit dialog was opened but with the same reservation already edited. This has been fixed, with the flag: 'Use Multi Res Edit' the next reservation should be opened in the mentioned scenario. This has been corrected.

18948

76512

TT 20395 Reservations->Room Search, Miscellaneous->User Settings->Reservation & Room Search (CTRL. + S): The display order of the Rooms when assigning a Room under Reservations or when opening Room Search via the short cut 'CTRL.+ S', can now be defined per User, on the Reservation tab of the User Settings under Miscellaneous. Possible options are:By Default By Room NumberBy Room Display OrderBy Room TypeBy Housekeeping StatusBy Walking Order

20395

51893

TT 20526 Reservation->Offer & Configuration->Global Settings->Reservation3 Tab->Offers->Multiple Offers: When creating a single new Offer under Reservation a record is created in the table 'YRFR', the table storing Multiple Offers. This has been added because the 'YRES_YRFR_ID', filled with the offer number is used on Confirmation Letters, on Reports and for Queries. In previous versions, the table 'YRFR' was only filled if a multi offer was created via the Rate Query 'CTRL + R'. Since this version, the table is also filled when creating a single offer and Multiple Offers functionality is activated.

20526

78875



Reservation ind.Issues fixed

TT 21519 Reservation->Edit->Package grid->Show package tree: When editing a reservation on the Package Grid tab selecting 'Show package tree' to view the package tree, then clicking on the '+' sign to expand the tree, it is opened properly. In previous versions it did not open.

21519

TT 21587 Front Desk->Arrivals & In House tab & Reservation->Reservation Navigator: When opening the reservation navigator from the Front Desk Drop down Menu, selecting 'Arrivals' or 'In House' tab, the result count at the bottom was not displayed. This has been fixed.

21587

84357

TT 21737 Reservation->Reservation Navigator->Financial Accounts: The message: 'KbmMemTable2: Field'name1' not found' was prompted when entering a Guest Name in the corresponding field on the Reservation Navigator, pressing 'Full Search' button and waiting for the result list to display, then clicking on the Tab 'Financial Accounts', selecting 'Checked In Financial Accounts' on the 'Selections' field, pressing 'Full Search' button again and clicking the Tab 'ALL'. This has been fixed.

21737

85107



V8 Suite8 Homepage

3rd Party InterfaceNew Functionality/Feature

TT 21609 Suite8 Home Page & Online Payment & Global Settings->Interfaces->Misc. Interface 6 Tab: Support for the Web Payment System 'Suomen Verkkomaksut' used in Finland has been added. To use this, activate the flag: 'Suomen Verkkomaksut Interface' under Global Settings->Interfaces->Misc. Interface 6 tab enter the 'Merchant ID', 'Authentication', 'Currency' and select the 'Payment Department' from the defined Payment Department Codes. In the file 'global.asax', the Suite8 Home Page configuration file, define the Online Payment System as follows:hotel.onlinePaymentPluginClassName = "Client.Verkkomaksut.VerkkomaksutPlugin";.

21609

ConfigurationNew Functionality/Feature

TT 20857 Suite8 Home Page & Configuration->Reservation->Rate Management->Rates: Functionality has been added allowing linking pictures to Rate Codes and displaying these on Suite8 Home Page. For the standard pages on Suite8 Home Page, it it is required to use an html tag, such as: '<img src="<IMG>">', for the myStay pages, this is not required.

20857

QuestionnaireNew Functionality/Feature

TT 21025 Suite8 home page & Questionnaire & Configuration->Suite8 home page->Set Up: Functionality has been added in Suite8 Version 8.9.2.3, allowing sending email notification if an online Questionnaire is completed. Since Suite8 version 8.9.2.4, the feature has been enhanced allowing selecting the report templates from the report sections with the type 'Email template' and 'Special Reports' and it is possible to enter more than one email address as recipient.

21025


TT 21908 General->Reports & Suite8 Mobile Reporting: Since Suite8 Version 8.9.2.2, the functionality of implementing 'Dashboard elements' on Mobile Reports was added. Mobile Dashboard reports are used on Suite8 Mobile Reporting for much easier implementation of custom mobile reports based on predefined Dashboard Elements. Since this Version the Dashboard element for recently departed guests has been added: 'DashBoardElement_Departed.HTML and QRY files'. It is available as 'QuickInfoDash_Departed.HTML and QRY' on the Suite8 HTML files and has been added to the 'MobileReports.xml' when opening the Menu Option 'Reservation'.

21908

TT 21909 General->Reports & Suite8 Mobile Reporting: In Suite8 Version 8.9.2.2, the functionality of implementing 'Dashboard elements' on Mobile Reports was added. Mobile Dashboard reports are used on Suite8 Mobile Reporting for much easier implementation of custom mobile reports based on predefined Dashboard Elements. Since this Version, a filtered List of Today's Rooms for Room Attendants is available, based on the Crystal Reports: 'FCR_PMS_4408' and 'FCR_PMS_4409'. The Dashboard Elements are as follows:DashBoardElement_HSKRoomAttendants_Details.HTML and QRYDashBoardElement_HSKRoomAttendants_Housekeeper.HTML and QRYDashBoardElement_HSKRoomAttendants_Maids.HTML and QRY

21909




QuickInfoDash_HSKRoomAttendants_Details.HTML and QRYQuickInfoDash_HSKRoomAttendants_Housekeeper.HTML and QRYQuickInfoDash_HSKRoomAttendants_Maids. HTML and QRYThese Elements have been added on the MobileReports.xml and can be found under the Option; 'Rooms Management'.Please note: When calling Room Attendants -Housekeeper or Maids, the user will first get an overview of all assigned Housekeeper/Maids, and by clicking on the name, the detailed list with assigned rooms will be opened for the selected User.

Suite 8 HomepageNew Functionality/Feature

TT 20400 Suite8 Home Page & Online Payment & Global Settings->Interfaces->Misc. Interface 6 Tab: Online Payment via Suite8 Home Page has been enhanced, allowing using 'Saferpay' a '3C's' Six Cards Product. To use this, activate the following lines in the file: 'global .asax', the configuration file for Suite8 Home Page:hotel.onlinePaymentPluginDLL = "Client.dll";hotel.onlinePaymentPluginClassName = "Client.SaferPay.SaferpayPlugin";In Suite8, under Configuration->Global Settings->Interfaces->Misc. Interface 6 Tab, select: 'Use Saferpay Interface' and configure the'Account Id', the 'Password', which is optional, currently it is not required for accounts with an eCommerce contract. Enter the 'Currency', select the 'Payment Department' from the list of configured Payment Department Codes and enter an email address for the 'Notify Email'. The field: 'Auto-Close' specifies the period of time in seconds to close the Payment Page automatically after the successful authorization. The recommended value in this field is: '0', if it is blank, this option is not used.

20400

Issues fixed

TT 21139 Suite8 Home Page & Configuration->Suite8 Homepage->Set Up: Functionality has been added allowing Online Payments to be processed in an iFrame. To use this, activate the flag: 'Online Payment in iFrame' under Configuration->Suite8 Homepage->Set Up. This is used to work only on the Voucher Selling dialog and Reservation deposit payments on Suite8 Home Page. The functionality is not applied to the Suite8 myStay pages. It has been added for avoiding opening a new window when applying the Voucher Payment, which occurs with some providers. If a new window is opened, the user does not know that it is related to the Voucher Payment, then the iFrame solution should be activated.

21139

TT 21896 Suite8 Homepage & Security & PA-DSS Data Security Standard: Functionality has been added for using secure cookies, in the file web.config, located in the Suite8 Homepage configuration directory under \inetpub\wwwroot\v8client, the following line has been added to the authentication section:<forms name=".FidelioV8AuthCookie" loginUrl="Login.aspx" protection="All" timeout="30" path="/" requireSSL="true" /> It is set to 'true' by default, however, if SSL is not used, for testing purposes for example, the variable 'require SSL="true" needs to be set to 'false'. Even though this should be set to 'true' according to the PA-DSS requirements and adherence to the PCI PA-DSS Data Security standard issued by the PCI Security Standards Council.

21896

TT 21978 Suite8 Home Page & Virtual Suite Handling: Virtual Suite Room Types were not displayed on Suite8 Home Page. This type of room was not shown on Suite8 Home Page since Suite8 Version 8.9.2.4 and has been fixed with the release of Suite8 Version

21978



Suite 8 HomepageIssues fixed

8.9.2.5.86486

Suite 8 MyStayNew Functionality/Feature

TT 21054 Suite8 Home Page & Mobile Reporting & myStay: Functionality has been added allowing checking on behalf of the guest the myStay pages of the corresponding profile, to use this, the following URL address is used: https://localhost/v8client/mobile/ipEmpShowMyStay.aspx?profileID=ID_OF_THE_PROFILEThe 'DashBoardElement_InHouse_MystayCheck.QRY and HTML' have been added and on Mobile Reports when login, selecting Dashboard in House, the link next to the guest name can be used on the 'My Stay Check' section. Users allowed for Mobile Login can access this page on behalf of the guest. All performed actions will be logged for this user. The user log entry: 'Employee Access to myStay Manager' needs to be activated for recording. All requests to the XML Interface are done using the user credentials of the logged in user and not the XML Interface credentials.

21054

Suite8 Homepage CCMIssues fixed

TT 21864 Suite8 Home Page & CCM Home Page: CCM Home Page was only working in conjunction with the Suite8 Home Page License active, when opening CCM Home Page, the Suite8 Home Page Login Page was displayed and after logon, the following error message was prompted: 'PMS responded with an error. Feature is disabled. One of the following licenses is required: listing all licenses required'. This has been fixed; the license check has been adapted accordingly.

21864



V8 Table Reservation

Suite 8 HomepageNew Functionality/Feature

TT 21910 Suite8 Homepage & Configuration->Table Reservation->Restaurants: Functionality has been added, allowing defining the Reservation Times for Web Booking different than the Reservation Times in Suite8. In previous versions, it was only possible booking Tables according to the defined Standard Times (Templates) on Suite8 Homepage, since this Version, when configuring the Time Templates under Restaurant Opening Times, each Template that should display on the Web, has to be marked as such by selecting the option 'Web enabled' on the Restaurants Opening Times configuration. On the Restaurants setup, the flag: 'Use only Standard Reservation Time' has been added to the 'Web' Tab and defines if selected, that only the standard reservation times from the Template can be used for booking tables via Suite8 Homepage.

21910

Table Reservation SystemNew Functionality/Feature

TT 12790 Table Reservation->Waitlist: Functionality has been added allowing placing table reservations on Waitlist. To use this, select a reservation and press 'Waitlist' button on the table reservation search dialog box. Entering a new waitlist reservation is available via the button 'New Waitlist'. This is available also from the Table Reservation Availability dialog from the right mouse short cut menu. Waitlist and accepting waitlist table reservations is subject to the user rights: Table reservations->Reservation->Waitlist and Accept Waitlist.

12790

78126

TT 21080 Table Reservation->Availability: Functionality has been added for showing the 'Not Assigned Reservations' on the Table Reservation Availability. When selecting this as filter, the reservations can be moved as usual using 'drag & drop' and a table can be assigned on this dialog box, already common functionality on the table reservation plan.

21080

77884

TT 21504 XML Interface & Table Reservation: A notify has been added to signal a Table Reservation. To use this, activate the Trigger: 'Table Reservation' under Configuration->Software Interfaces->Interface Triggers. The Table Reservations can be uploaded via OTA Upload.

21504

84063

Issues fixed

TT 21852 Table Reservation->Seated Reservations & Table Reservation->Availability: It was not possible extending a Table Reservation once seated. The message: 'The reservation has been already seated. Can't update it.' was prompted. Since this version Table Reservations can be updated and extended, even if they have the status 'Seated'. This applies also to allow changing the number of persons, the description, the tables and Profiles. Functionality has been added, allowing using drag & drop also to extend a seated reservation or even move these reservations to another room on the Table Reservation Availability Plan.

21852

XML InterfaceNew Functionality/Feature

TT 20735 XML Interface & Table Reservations: Functionality has been added allowing requesting Availability for Table Reservation via XML Interface. Please refer to the XML

20735




Interface Specifications for more information on this request.

TT 20736 XML Interface & Table Reservations: Functionality for update and cancel request for table reservations has been added.

20736



V8 XML Interface


TT 20976 OTA CRS XML Interface: Functionality of notifying the CRS via Trigger if a Check In, Check Out or Room Move is performed has been added and tested for the OTA XML Interface.

20976

Issues fixed

TT 21811 XML Interface->Search on CRS Number: When searching for the CRS Reservation Number, the message: 'ORA-00920' was prompted. This has been fixed.

21811


Find out more about what MICROS-Fidelio can do for you For more information about Suite8

please contact us at [email protected].

About MICROS-Fidelio Serving the hospitality and speciality retail industries, we are the

world's leading developer of enterprise applications. Our global

presence and local support have helped us build a long list

of references - hotels, restaurants, conference centres, retail,

stadiums, theme parks, casinos and cruise ships. We maintain

an intense dialogue with colleagues throughout these industries.

The result is a wide range of integrated software, hardware and

business technology solutions and services. These help to optimise

your operation and increase profits by providing your guests with

a personalised service.

MICROS-FIDELIO GmbH

Europadamm 2-6 41460 Neuss Germany Phone: +49-(0)2131-137 0 Fax: +49-(0)2131-137 777

www.micros-fidelio.eu

micros® and micros-fidelio® are registered trademarks of MICROS Systems, Inc. Certain product and company names appearing here may be the trademarks or service marks owned and/or registered by third parties. All other product and brand names are the property of their respective owners.

© Copyright 2013 MICROS Systems, Inc. All rights reserved.


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