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Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

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Moving into aged care- not a cause for celebration? Victoria Jacques General Manager Residential Services 5/29/14 1
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Page 1: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Moving into aged care- not a cause for celebration?

Victoria Jacques General Manager Residential Services

5/29/14   1  

Page 2: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Decision has been made

•  No  happy  campers  •  Visit  to  the  site    •  Measure  up  the  room  •  Does  the  furniture  fit?  •  The  reality    •  I  am  old!  

5/29/14   2  

Page 3: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Admission

•  Warn families that it can take up to 2-3 hrs for admission •  Guilt is heightened during admission- reality sinks in •  Resident fuels the situation •  Blames the child if they have forgotton something •  Not unusual to see mocking of the child

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Page 4: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Transition Experience

•  First 6 weeks normally traumatizing for new residents and families

•  Guilt, Grief, loss •  Packing up memories •  Deciding what to keep and what to take •  Financial considerations- sell the home •  Bond or daily accommodation fees- New fee structure in

July 2014 •  Taking  my  mother  away  from  her  own  home  ‘and  her  cats’  

was  the  most  trauma7c  and  saddest  event  I  have  ever  had  to  cope  with  in  my  en7re  life  (adult  child)

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Page 5: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

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Having  Friendship  is  important  

Page 6: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Villa Maria/Swinburne Program

•  New facility in Wantirna admitted over 220 residents in a period of 12 months

•  Experience of staff – feedback that they felt overwhelmed by the emotional needs of residents and families

•  Centre Manager developed family groups where debriefing took place –sharing of guilt and grief

•  Individual counselling for residents specifically referred for depression and complex needs

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Page 7: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Villa Maria/Swinburne Program

•  Swinburne/Villa Maria program •  Identify Residents with depression and dementia •  Encouraged staff to look at complex residents and family

issues •  Offer One on one counselling •  Quality of life indicators measured •  Cornell scale for depression •  Nursing staff referred to the social worker and then screened

for suitability to the program

     

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Page 8: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Villa Maria/Swinburne Program

•  Residents  did  not  oJen  miss  their  appointments  •  A  chance  to  talk  to  someone  for  an  hour  •  Gave  staff  an  alternaOve  to  drugs/lifestyle        DATA  Number  of  counselling  appointments  made=  64  Number  of  counselling  appointment  kept=61  Number  of  counselling  appointments  per  resident  (on  average)=8.7  1  Amount  of  counselling  Ome  provided  (in  total)=3660    Amount  of  counselling  Ome  provided  per  appointment=  60  mins  

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Page 9: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Villa Maria/Swinburne Program

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Resident Baseline Post-treatment

VM 3 2 MM 16 9 RC 18 8 Average 12.33 6.3

Preliminary evaluation of benefits to clients, as perceived by staff and by the client

Cornell scale for depression

Alexopoulos, G. S., Abrams, R. C., Young, R. C., & Shamoian, C. A. (1988). Cornell Scale for Depression in Dementia. Biological Psychiatry, 23(3), 271-284. doi: 10.1016/0006-3223(88)90038-8

These results show that depression severity reduced by half by the end of counselling, compared to the start.

Page 10: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Counselling Feedback

5/29/14   10  

Enabled  me  to  accept  my  situaOon  to  be  able  to  talk  through  my  situaOon  I’m  in”      “To  have  a  conversaOon  with  an  independent  person  knowing  it  was  confidenOal”  

•The  Quality  of  Life  Scale  –  Alzheimer’s  Disease  (QOL-­‐AD)  Logsdon,  R.  G.,  Gibbons,  L.  E.,  McCurry,  S.  M.,  &  Teri,  L.  (2002).  Assessing  Quality  of  Life  in  Older  Adults  With  CogniOve  Impairment.  PsychosomaOc  Medicine,  64(3),  510-­‐519.        • 66% of residents had an improvement in quality of life indicators

Page 11: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Dementia and Carers -what helps?

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Acknowledge the emotional impact of the transition into Aged Care on the carer and the person with dementia by using a person-centred approach to care.

• Provide education about dementia to carers of residents with dementia as well as all staff working in the facility.

• Instigate consumer groups within each facility to hear the voice of the carers and/or support carers to join dementia carer support groups in the community.

I  don’t  think  it  could  have  been  improved;  the  social  worker  made  my  job  very  easy  and  the  staff  in  the  home  also  helped  make  the  move  less  stressful  (carer)

Page 12: Victoria Jacques - Villa Maria - Transitional Care: An Emotional Journey from Home to Care

Villa Maria Interventions to reduce hospital admissions and minimize risks

•  Provide nursing and medical expertise in the home- •  All staff trained in dementia specific skills and clear dementia

strategy •  Difficult discussions made •  Futile interventions are avoided •  All residents are encouraged to have an End of Life

discussion

Villa Maria rate – 60% of all residents have an ACP across four facilities. This is unusual across aged care.

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