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Cisco Confidential 1© 2010 Cisco and/or its affiliates. All rights reserved.
Working Together Cisco TelePresenceDaan de Groot, Partner Account Manager
Robert Blaas, Marketing Manager
Cisco Confidential 3© 2010 Cisco and/or its affiliates. All rights reserved.
My company expanding across the globe – how do
I get everyone on the same page?
My company expanding across the globe – how do
I get everyone on the same page? Am I moving fast enough
to keep up?Am I moving fast enough
to keep up?
How do I scale scarce resources across to be in more places at once?
How do I scale scarce resources across to be in more places at once?
What are my competitors doing?
What are my competitors doing?
Our business is becoming more complex, how do we keep up with the pace of
innovation?
Our business is becoming more complex, how do we keep up with the pace of
innovation?
How can I maintain better relationships with my
customers, partners and advisors?
How can I maintain better relationships with my
customers, partners and advisors?
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
THEN NOW
PEOPLEInside my organization
Dispersed, mobile teams
CONTENTDocuments, Text
Video, Voice
CONTEXT SearchInformationfinds you
SECURITYInside the firewall, walled off
Inclusive, selective,policy-based
DEPLOYMENT On premise Cloud, hybrid
COMMUNITIES
Hierarchy Self-organizing
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Words convey meaning, a picture says a thousand words, and video does it all
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
• Spend less on travel - more on opportunities for growth
• Be greener – reduce CO2 emissions and further CSR goals
• Minimize business travel- related downtime
• Enhance teleworking capabilities
• Increase productivity
• Improve work/life balance
• Resolve critical problems faster
• Accelerate sales cycles
• Reduce time to market
• Drive innovation
• Build competitive differentiation
• Scale expertise across the globe
• Unify your entire supply chain
• Redefine customer service and experiences
• Transform your business and industry
Reduce travel costs
Reduce travel costs
Optimize employee time
Optimize employee time
Speed decision making
Speed decision making
Transform business models
Transform business models
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
EXECUTIVEOFFICE
Manage by “walking around”
right from your desk
TEAM COLLABORATIONBring teams together into a
virtual meeting room. React, plan, and create at a moment’s notice
DESKTOPDaily video that integrates with existing collaboration tools
IMMERSIVEVirtual meetings to strengthen relationships and finalize decisions with executives from around the globe
LOBBY AMBASSADORMeet and greet visitors from thousands of miles away.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
ANYWHEREMobile solutions for those on the go.
VERTICAL INDUSTRIES
Reach suppliers on the manufacturing floor,
technicians on site, and emergency responders in the
field
HOME OFFICEProductivity has no
boundaries,whether in the office or
working from home
CUSTOMER CAREReach subject matter experts on demand
B2BBe closer to your customers, suppliers, and advisors every day.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
In-person feel for strategic meetings
Business use case determines the immersive needsImmersive needs determine the product selection Face-to-face for
small groups
Multipurpose
Scale beyond the room
Enhancing voice
Enhanced presenceIn office and home
Personal
TelePresenceVideo Enabled Web Video Enabled Voice
Immersive
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
CUSTOMER CARE
Lobby Ambassador
Expert On Demand
Virtual Meetings
HD Recording Studio
Financial Expert
ENTERPRISE SOCIAL SOFTWARE
CONFERENCING
Active Collaboration Room
One ButtonIntegration
CISCO TELEPRESENCE
Classroom Of The Future
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
• Natural communication
• Face-to-face, in person experience
• High definition
• Low latency
• Wideband audio
• The most integrated portfolio of collaboration solutions
• Interoperability
• Intercompany
• New experiences
• The future today
• Dial tone reliability
• Investment protection
• Scalability
• Low TCO
• Standards based
• One button to push
• Intuitive controls
• Active presence
• Integrated scheduling
• Ad-hoc flexibility
Collaboration
ReliabilitySimplicityQuality
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
CostCost
ComplexityComplexity
Capital investment in infrastructure and systemsOngoing management & maintenance costs, IT
staffingROI is challenging for sub 20 endpoint deployments
Video and TelePresence infrastructure complexityIT staff video skills and capacityTechnology interoperability: video & interco collab
Ease of UseEase of UseIntegration with collaboration tools Intercompany security, connectivity and routing
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
• Cloud based Telepresence services address the growing & midsized business collaboration with:
• Subscription Based Service• Plug and Play simplicity• Easily scale to your business with video and TelePresence•Call anyone with unlimited video•Leverage existing broadband connection
Cisco Confidential 20© 2010 Cisco and/or its affiliates. All rights reserved.
Infrastructure
• Call control for basic calling• Firewall traversal for
intercompany• Gateways (including PSTN calling)• Mgmt suites (including directory)• Multi-conferencing units
+
PUBLICINTERNET
PUBLICINTERNET
Endpoints
Hosted service
Plug and play provisioning
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Select Equipment
Select a Plan
Activate Service
Call Anyone
1 2 3 4
4 Easy Steps 4 Easy Steps
Customers just like a cell phone; equipment is purchased separately and partner activates service.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
• Cloud based to Cloud based
• Cloud based to non Cloud based (Standards based)
• Cloud based to PSTN
Cisco Callway to Cisco Callway. Dial a regular phone number for a video call.
Cisco Callway to any standards based a system. Dial a URI for a video call. **Endpoint address and Cisco Callway network must be routable between each other
Callway to a landline or mobile phone. Dial a phone number for a voice call. * Cisco Callway to PSTN optional feature
Cloud based 2 Cloud based
Cloud based 2 Non-Cloud based
Cloud based 2 PSTN
phone
SIP / H.323 & URI / IP
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
• Up to 6 video or audio users• Unlimited use• Available for ad hoc use anytime• Dial a number/uri to get in• Conference code authentication.
MeetMe Account
Plug and play activation Unlimited video calling Supports data sharing Intra-company directory
accessible from endpoint Unlimited inbound audio calling
Cloud based Telepresence
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
Opex driven, pay as your grow
Easy to use, easy to scale
Open network and standards based
Cloud based provisioning & management
Plug n play
Breadth of endpoints
Video, data, voice
Ad-hoc, multipoint and interop calling
24*7 Support
Phased Video Adoption
Collaborative Communities
Cloud Centric Business Model
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
Buy endpoint, Choose plan, Call anyone
Telepresence benefits with plug & play simplicity Simple
Minimal upfront investment, pay as you go
Low fixed monthly cost
No additional IT staff required
Full customer service, technical support
Video, voice, data collaboration
Intercompany calling, interoperate with any standards based video endpoint
Low Cost
Managed
Feature Rich