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Video conferencing en telepresence - Robert Blaas & Daan de Groot - Cloud Xperience

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Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved. Working Together Cisco TelePresence Daan de Groot, Partner Account Manager Robert Blaas, Marketing Manager
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Cisco Confidential 1© 2010 Cisco and/or its affiliates. All rights reserved.

Working Together Cisco TelePresenceDaan de Groot, Partner Account Manager

Robert Blaas, Marketing Manager

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Cisco Confidential 3© 2010 Cisco and/or its affiliates. All rights reserved.

My company expanding across the globe – how do

I get everyone on the same page?

My company expanding across the globe – how do

I get everyone on the same page? Am I moving fast enough

to keep up?Am I moving fast enough

to keep up?

How do I scale scarce resources across to be in more places at once?

How do I scale scarce resources across to be in more places at once?

What are my competitors doing?

What are my competitors doing?

Our business is becoming more complex, how do we keep up with the pace of

innovation?

Our business is becoming more complex, how do we keep up with the pace of

innovation?

How can I maintain better relationships with my

customers, partners and advisors?

How can I maintain better relationships with my

customers, partners and advisors?

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

THEN NOW

PEOPLEInside my organization

Dispersed, mobile teams

CONTENTDocuments, Text

Video, Voice

CONTEXT SearchInformationfinds you

SECURITYInside the firewall, walled off

Inclusive, selective,policy-based

DEPLOYMENT On premise Cloud, hybrid

COMMUNITIES

Hierarchy Self-organizing

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

Words convey meaning, a picture says a thousand words, and video does it all

Cisco Confidential 7© 2010 Cisco and/or its affiliates. All rights reserved.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

• Spend less on travel - more on opportunities for growth

• Be greener – reduce CO2 emissions and further CSR goals

• Minimize business travel- related downtime

• Enhance teleworking capabilities

• Increase productivity

• Improve work/life balance

• Resolve critical problems faster

• Accelerate sales cycles

• Reduce time to market

• Drive innovation

• Build competitive differentiation

• Scale expertise across the globe

• Unify your entire supply chain

• Redefine customer service and experiences

• Transform your business and industry

Reduce travel costs

Reduce travel costs

Optimize employee time

Optimize employee time

Speed decision making

Speed decision making

Transform business models

Transform business models

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

EXECUTIVEOFFICE

Manage by “walking around”

right from your desk

TEAM COLLABORATIONBring teams together into a

virtual meeting room. React, plan, and create at a moment’s notice

DESKTOPDaily video that integrates with existing collaboration tools

IMMERSIVEVirtual meetings to strengthen relationships and finalize decisions with executives from around the globe

LOBBY AMBASSADORMeet and greet visitors from thousands of miles away.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

ANYWHEREMobile solutions for those on the go.

VERTICAL INDUSTRIES

Reach suppliers on the manufacturing floor,

technicians on site, and emergency responders in the

field

HOME OFFICEProductivity has no

boundaries,whether in the office or

working from home

CUSTOMER CAREReach subject matter experts on demand

B2BBe closer to your customers, suppliers, and advisors every day.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

In-person feel for strategic meetings

Business use case determines the immersive needsImmersive needs determine the product selection Face-to-face for

small groups

Multipurpose

Scale beyond the room

Enhancing voice

Enhanced presenceIn office and home

Personal

TelePresenceVideo Enabled Web Video Enabled Voice

Immersive

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

CUSTOMER CARE

Lobby Ambassador

Expert On Demand

Virtual Meetings

HD Recording Studio

Financial Expert

ENTERPRISE SOCIAL SOFTWARE

CONFERENCING

Active Collaboration Room

One ButtonIntegration

CISCO TELEPRESENCE

Classroom Of The Future

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

• Natural communication

• Face-to-face, in person experience

• High definition

• Low latency

• Wideband audio

• The most integrated portfolio of collaboration solutions

• Interoperability

• Intercompany

• New experiences

• The future today

• Dial tone reliability

• Investment protection

• Scalability

• Low TCO

• Standards based

• One button to push

• Intuitive controls

• Active presence

• Integrated scheduling

• Ad-hoc flexibility

Collaboration

ReliabilitySimplicityQuality

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

CostCost

ComplexityComplexity

Capital investment in infrastructure and systemsOngoing management & maintenance costs, IT

staffingROI is challenging for sub 20 endpoint deployments

Video and TelePresence infrastructure complexityIT staff video skills and capacityTechnology interoperability: video & interco collab

Ease of UseEase of UseIntegration with collaboration tools Intercompany security, connectivity and routing

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

• Cloud based Telepresence services address the growing & midsized business collaboration with:

• Subscription Based Service• Plug and Play simplicity• Easily scale to your business with video and TelePresence•Call anyone with unlimited video•Leverage existing broadband connection

Cisco Confidential 20© 2010 Cisco and/or its affiliates. All rights reserved.

Infrastructure

• Call control for basic calling• Firewall traversal for

intercompany• Gateways (including PSTN calling)• Mgmt suites (including directory)• Multi-conferencing units

+

PUBLICINTERNET

PUBLICINTERNET

Endpoints

Hosted service

Plug and play provisioning

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21

Select Equipment

Select a Plan

Activate Service

Call Anyone

1 2 3 4

4 Easy Steps 4 Easy Steps

Customers just like a cell phone; equipment is purchased separately and partner activates service.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

• Cloud based to Cloud based

• Cloud based to non Cloud based (Standards based)

• Cloud based to PSTN

Cisco Callway to Cisco Callway. Dial a regular phone number for a video call.

Cisco Callway to any standards based a system. Dial a URI for a video call. **Endpoint address and Cisco Callway network must be routable between each other

Callway to a landline or mobile phone. Dial a phone number for a voice call. * Cisco Callway to PSTN optional feature

Cloud based 2 Cloud based

Cloud based 2 Non-Cloud based

Cloud based 2 PSTN

phone

SIP / H.323 & URI / IP

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

• Up to 6 video or audio users• Unlimited use• Available for ad hoc use anytime• Dial a number/uri to get in• Conference code authentication.

MeetMe Account

Plug and play activation Unlimited video calling Supports data sharing Intra-company directory

accessible from endpoint Unlimited inbound audio calling

Cloud based Telepresence

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

Opex driven, pay as your grow

Easy to use, easy to scale

Open network and standards based

Cloud based provisioning & management

Plug n play

Breadth of endpoints

Video, data, voice

Ad-hoc, multipoint and interop calling

24*7 Support

Phased Video Adoption

Collaborative Communities

Cloud Centric Business Model

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25

Buy endpoint, Choose plan, Call anyone

Telepresence benefits with plug & play simplicity Simple

Minimal upfront investment, pay as you go

Low fixed monthly cost

No additional IT staff required

Full customer service, technical support

Video, voice, data collaboration

Intercompany calling, interoperate with any standards based video endpoint

Low Cost

Managed

Feature Rich

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

Thank you.


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