Video & Unified Communications Scenarios / Design ... & Unified Communications Scenarios / Design /...

© 2012 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public

Video & Unified Communications

Scenarios / Design / Deployments

Tim Janitschke

Systems Engineer Sales

Public Sector Germany

Introduction


IntroductionTelePresence Architecture Overview

Campus

Branch

ConferencingCall Control

Endpoints

Scheduling

And

Management

Monitoring Recording

and

Streaming

Endpoints Conferencing

WAN

InternetGlobal

B2B Inter-

Network

External Connections

Mobile Office


Is now a part of

IntroductionEvolution of video within Cisco

2004 2005 2006 2008

2009 2010

2009

2011 2012


Introduction

Challenges

‒ Keeping the focus on the experience and not the technology being used

‒ Making video as easy and reliable as voice communications

‒ Innovating new ways to collaborate

Expanding TelePresence to a Pervasive Video Solution

Web

Collaboration

Desktop Video

Pervasive Video

Soft Clients Multipurpose

Video

Fully

Immersive


• Interoperability

• Intercompany

• WebEx

• New experiences

• Doing more, better

• Low TCO

• Standards-based

• Investment protection

• Scalability

• One button to push

• Active Presence

• Intuitive controls

• Integrated scheduling

• Ad hoc flexibility

• Natural communication

• High definition

• Face-to-face, in person experience

• Low latency

• Wideband audio

SimplicityQuality Reliability Collaboration

IntroductionPervasive video characteristics

Creating a Unified TelePresence Solution


Unified TelePresence SolutionSIP and TIP

What is TIP?‒ TelePresence Interoperability Protocol (TIP) evolved from a protocol Cisco designed and created to overcome challenges

faced in multiscreen/multichannel TelePresence environments.

Is TIP proprietary?‒ Cisco created, then transferred ,TIP to the IMTC (International Multimedia Teleconferencing Consortium) to license royalty-

free. Today several third party vendors have implemented TIP on their endpoints and infrastructure.

What is the relationship between SIP and TIP?‒ TIP relies on an initial call negotiation using SIP. SIP is responsible for negotiating the RTP and RTCP IP addresses and

ports. These RTP/RTCP channels are used not just for media, but also for the TIP signaling messages. TIP will take over

after SIP and re-negotiate things like the number of video and audio streams, multiplexing of multiple media streams, etc.

H.323SIPMGCP

SCCPISDNTIP

TIP is used in conjunction with SIP

SIP Invite

SIP Trying, Ringing, 200 OK

RTP/RTCP negotiated by this point via SIP SDP

TIP negotiation


Creating a Unified TelePresence SolutionUnifying call control, scheduling, and management

Challenge: CTS endpoints use Cisco Unified Communications

Manager (CUCM) for registration, call routing, etc.

EX/MX/C series endpoints use Cisco Video

Communications Server (VCS).

Solution: Integrate call control clusters via SIP trunk. Also add support for

EX/MX/C series endpoints to register to CUCM directly. Still use

VCS for B2B communications and firewall traversal, as well as

advanced video functions.

SIP H.323

CUCM VCS

Challenge: CTS endpoints used Cisco TelePresence System

Manager (CTS-Man) to integrate with calendaring

applications and schedule multipoint resources.

SX/EX/MX/C series used the TelePresence

Management Suite (TMS), not only to schedule, but

also manage and provision endpoints and multipoint

resources.

Solution: Add support for CTS-Manager to manage/schedule the

TelePresence Server and SX/EX/MX/C series endpoints.

Add support for CTS endpoints to be managed/scheduled by

TMS. Also add OBTP support on TMS.

Endpoints


SX20

EndpointsIntroducing the SX20

Replaces the C20 quickset

Turns any video screen into a powerful

TelePresence system

Three camera choices: 2.5x, 4x, 12x zoom

Specifications:

‒ 1080p60 in main video

‒ 1080p15 in content channel

‒ SIP/H.323 support

‒ Dual-display option

‒ Wall mountable

C20 C40 C60C90


EndpointsIntroducing the TX9000 series

What we’ve kept from the CTS 3xx0:

Spatial wideband audio

65” Plasma displays

2-seat table segments

One Button to Push

SIP and TIP over SIP support

Allows up to 18 participants with TX9200

Series Product Family Endpoints

TX Immersive TX9000, TX9200, TX1310

MX Multipurpose MX200, MX300

SX Solutions SX20

EX Desktop EX60, EX90

C Integrator C20, C40, C60, C90

E Video Phone E20

What we’ve improved on:

Flat reflective light panel

Less-intrusive camera cluster

Choice of table color: Maple or Dark Walnut

Front panel access to codecs and cabling

Touch 12 user interface

42” LED content screen

Central wiring tray to avoid trenching

Easier assembly


EndpointsCisco Jabber Video

Movi has now been re-branded, Official name is “Cisco Jabber Video for

TelePresence” or “Jabber Video” for short

New Features:

- 1080p support

- Sortable contact lists

- Set-up wizard

Still provisioned via TMS and registered to VCS

4.3 Released December 15th, 2011

4.4 Released April 4th, 2012

www.ciscojabbervideo.com

Free Cisco Jabber Video is now in Beta and open to the public

Users can download Cisco Jabber Video and make HD video calls

instantly

Certain features of Jabber Video are absent in the free client, these

include:

- Presence - Company domain addressing

- Policy controls - Integrated directories/phonebooks

- MCU multipoint - Provisioning


EndpointsSX/EX/MX/C series release TC5

Support for registration to CUCM

Support for OBTP (with TMS or CTS-Man)

Web interface enhancements

Localization of Cisco Touch 8

Software upgrade from TMS agent

TIP support for CTMS multipoint calls

Audio add-in for EX60 and EX90

Released December 2nd, 2011


EndpointsProvisioned by CUCM

Call Control


Call ControlCUCM

• Software-based call processing system built on Linux

• Started as a video PBX in 1997

• Supports 30,000 endpoints in a cluster

• Runs on Cisco MCS and UCS servers

• Uses a variety of voice and video protocols including

SCCP, SIP, H.323, and MGCP


Call ControlVCS

• Designed specifically for video deployments

•Two types:

VCS Control

VCS Expressway

• Supports 2500 registrations on single VCS, 10,000 in a cluster


3rd Party H.323

MXP

EX90

CTS 3010

VCS ClusterCUCM Cluster

SIP

SIP

H.323

Call ControlConnecting CUCM and VCS Clusters

SIP trunk connects CUCM call control with VCS call control

H.323, SCCP, MGCP translated to SIP before being sent to

other call control cluster

Encryption supported (some dependence on where

endpoints are registered)

Some of the recent CUCM features which help functionality

of SIP connection to VCS include:

‒ Replace IP address with Organizational Top Level Domain in call

signaling

‒ Support of 80-bit authentication tag for encryption in addition to

32-bit

CUCM SIP Trunk connects

to VCS Neighbor Zone


Call ControlCisco Unified Communications Solution

IP Telephony(PSTN Gateways, IP phones, Toll Bypass, Voice

BRI/PRI/T3/FXO/FXS, Provisioning)

Unified Messaging(Unity Voicemail, Jabber Chat, Speech Connect,

Voice IVR, Email integration, Click to Call)

Contact Center(Enterprise/Express, Agent Presence, Routing

Logic)

Mobility(Single Number Reach, Barge, Shared Lines)

TelePresence(Provisioning/managing of CTS, E, SX, EX, MX,

TX and C series endpoints)

Business to Business(Expressway Traversal)

CUCM

Additional Video Services(H.323 to SIP, 3rd party video, IPv4 to IPv6,

Jabber Video)

VVVV

VCS VCS

PSTN

Internet

Unity CUPSContactCenter

CUCM

VCS

Conferencing


ConferencingConferencing Platform Form Factors

TelePresence Server CTMS MCU

7010

16 ports at 720p30 or

12 ports at 1080p30

8710

16 ports 720p30 or

12 ports 1080p30

UCS 210 M2

48 ports at 720p30 or 1080p30

MCS 7845-I3

MCS 7845-I2

MCS 7845-H2

48 ports at 720p30 or 1080p30

4203, 4205, 4210, 4215, 4220

4501, 4505, 4510, 4515, 4520

8420

8510

6 to 40 ports at 720p15/480p30

6 to 40 ports at 720p30


40 ports at 720p15/480p30

80 ports at 480p30

10 ports at 1080p30

5310, 5320




ConferencingTranscoding vs. Switching

Transcoding• Active Presence

• Ability for different bandwidth speeds/resolutions

• Custom layouts

• Size of meetings is limited by

DSP hardware

• Higher cost per port

• Limited to basic full-screen video switching (No Active Presence)

• All endpoints must support and agree on single resolution/frame rate

• Interoperability requires additional hardware (transcoding)

Switching

• Extremely low latency (<10ms)

• Ability to scale higher

• Low cost per port

• Can be virtualized

CTMS

TelePresence Server

MCU


ConferencingTypes of conferences

Ad hoc Conference

‒ Impromptu meetings, they are not scheduled beforehand ,nor require an administrator to initiate them. Suitable for smaller,

on-the-fly, meetings. A point-to-point call escalated to a multipoint call is considered ad hoc.

Rendezvous Conference

‒ Also called meet-me/permanent/static conferences, requires endpoints to dial in to a pre-determined number. Often used

for recurring meetings which involve different endpoints each time.

Scheduled Conference

‒ Provides a guarantee that endpoints and multipoint resources will be available at a certain time. Endpoints join manually

or are automatically connected by the multipoint resource.

TelePresence Server (TS)

• SIP, H.323, TIP support

• Multi-screen support (both Cisco and 3rd

party)

• Active Presence

Rendezvous and scheduled conferences

• TIP support

• Multi-screen support

• Active speaker switching

Rendezvous and scheduled conferences

Cisco TelePresence

Multipoint Switch (CTMS)Cisco Multipoint

Control Unit (MCU)

• SIP and H.323 support

• Customized layouts

• FECC and Auto Attendant

Ad hoc, rendezvous, and scheduled

conferences


ConferencingTelePresence Server Experience


ConferencingMCU

Several models:

8510 and 8420 blade

Standalone 5300 series



Depending on model MCU can run in nHD, SD, HD, HD+, or Full HD

mode

Up to three 8510 blades can be clustered

Two 5300 MCUs can be clustered via “stacking”

Support H.323, SIP, H.239, BFCP, FECC, DTMF

Supports resolutions from QCIF up to 1080p in 4:3 and 16:9 ratios

Over 50 different layout options

New 5300 MCU has feature parity with 4500 series MCU

Port Mode Quality

nHD 360p30

SD W448p30

HD 720p30 / w448p60

HD+ 1080p30 (asymmetric)

Full HD 1080p30 / 720p60


ConferencingMCU deployment

MCU Release 4.2 and CUCM 8.6 added the option of MCU being deployed as a CUCM media resource

SIP

HTTPSIP

MCU as CUCM media

resource

Characteristics• MCU dual registers SIP and H.323, or

registers H.323 prefix, or uses SIP trunk

to VCS

• MCU Auto Attendant can be used for

creating conferences

• Conductor allows intelligent resource

allocation, automatic cascading

MCU registered to VCS MCU with SIP trunk to CUCM

Recommended for• H.323 deployments

• Customers using Multiway with

MXP/SX/EX/MX/C series endpoints

• Easy rendezvous conference creation

with Conductor

• Scheduled conferencing

Characteristics• SIP trunk to MCU and Route Patterns

must be configured manually on the

CUCM

• CUCM CSS’s and partitions used for

controlling access to MCU resources

• Permanent conferences configured on

MCU or MCU AA used to create

conferences, or TMS used for scheduling

Recommended for• Scheduled conferencing

SIP

H.323

Characteristics• SIP trunk to MCU is created behind the

scenes when MCU is added as a media

resource

• MRGs and MRGLs are used for

intelligent resource allocation

• Currently only 99xx, 89xx, and Cius can

invoke CUCM video media resources

Recommended for• Large UC deployments with ad hoc

conferencing needs

• Aligning with Cisco’s future direction of

TelePresence conferencing


ConferencingCisco MCU 4.3 release

New in-call menu with options for:

- Lock/unlock conference

- Add participants

- View roster list on-screen

- Mute, control volume, stop/start video or disconnect certain participants

- Send DTMF tones to a certain participant

Increased 1080p port count on 8510 blades

Tighter integration with CUCM, KPML support

API improvements

Pass-through content mode to save video ports

Released February 2012


ConferencingCisco TelePresence Conductor

Solution with TelePresence Conductor

Manages MCU (42xx, 45xx, 53xx, 8420 & 8510) conference resources

Dialed conference aliases are agnostic of the MCU that the conference is hosted on

Resilient solution providing service continuity if a power failure affects a

VCS/MCU/TelePresence Conductor

Customizes the conferences generated based on the aliases dialed

Released November 2011

Whole process is transparent to the end user

VCS ClusterConductor

Full

Cascaded

Meeting


ConferencingHow Cisco TelePresence Conductor Works

SIP/H.323 traffic

SIP traffic

MCU pool

VCS

TelePresence

Conductor

XML RPC over HTTPS

HTTPS Request

CPL reply

CUCM

H.323 traffic

Scheduling and

Management


Scheduling and Management


Scheduling and Management

CTS-ManagerTMS


Scheduling and ManagementTMS One Button to Push

OBTP is available on the Cisco Touch 12, Touch 8, 797x IP phones

and on-screen display (OSD) with remote control

With TMS 13.2 and CTS 1.8, multipoint meetings can be scheduled

on the TelePresence Server or MCU

SX/EX/MX/C series on TC5 can use OBTP

TC5 on VCS

TC5 on VCS

CTS 1.7.0 or laterCTS 1.8


Scheduling and ManagementDirection for future

Both TMS and CTS-Manager have been developed in parallel to

support all customers regardless of which endpoints they have

deployed.

TMS is the scheduling platform moving forward for TelePresence.

Specific CTS-Manager features are being ported to TMS to

ensure smooth transition.


TelePresence SolutionVMware Support

Advantages of VMware‒ Hardware cost reduced (lower TCO)

‒ Space and power needs consolidated

‒ Redundancy and high availability

‒ Fallback via snapshots

Device Category VMware

Support

Supported

Cisco Hardware

Spec-based

support

Co-residency

CUCMCall Control,

ProvisioningYes

UCS C200/210 M2

UCS B200/B230/B440 M2Yes Yes

VCS-C Call Control April 2012*UCS C200/210 M2

UCS B200 M2Yes Yes

TMSManagement,

Scheduling,

ProvisioningYes Yes No

CTS-ManManagement,

SchedulingYes UCS 210 M2 No No

CTMS Multipoint Yes UCS 210 M2 No No

*Features and release date are subject to change


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