PRESENTING THE COMPANY

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ABOUT DEKOM AG

1998 - Founded as a telecommunications company specialising in data, voice and mobile devices

2002 - Entry into the video conferencing market

2004 - Biggest Sony video conferencing specialist in Germany

2005 - Majority participation in conference TV, the first German full service video conferencing provider

2006 - Madrid office opened

2007 - 118.8 % growth in turnover

2008 - Barcelona (Spain) office opened. - Only video conferencing specialist in Germany certified by all manufacturers

2009 - 88.5 % growth in turnover / DEKOM Systemhaus für Medientechnik GmbH & Co. KG acquired

2010 - LifeSize Reseller of the Year 2010 award

2011 - DEKOM AG becomes RADVISION sales partner - Breda (Netherlands) office opened - Product launch DEKOM Media Presence Enviroment (MPE) and Media Presecence Systems 270 (MPS 270) - DEKOM AG and MNS AS announce global product partnership - DEKOM AG expands with own advertising agency - LifeSize Reseller of the Year 2011 award - DEKOM MEDIA PRESENCE SYSTEM (MPS) receives the IF Design Award - LifeSize „EMEA Reseller Of The Year“, „Best Telepresence Project of the Year“ and „Best EMEA Marketing Campaign“ 2011 - Spanish DEKOM subsidiary receives Cisco telepresence partner status

FROM MULTI-NATIONAL CONCERNS AND MEDI-

UM-SIZED COMPANIES TO SMALL COMPANIES

AND HOME OFFICES – WE HAVE SET UP SEVERAL

THOUSAND SYSTEMS IN AROUND 50 DIFFERENT

COUNTRIES IN RECENT YEARS.

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ABOUT DEKOM AG

2012 - Expansion of our service by DEKOM Marketing Services „VAS“ - DEKOM AG launches managed services „DEKOM UC. - [ju: si: d t]“ - Istanbul, Kiev and Zurich offices opened - Product launch DEKOM Media Presecence System 170 (MPS 170) - DEKOM AG and spanish DEKOM SL to achieve „SMART Accredited Gold Reseller“ - Dutch DEKOM subsidiary receives Cisco telepresence partner status - LifeSize „EMEA Reseller Of The Year“ und „Best EMEA Marketing Campaign“ 2012 - DEKOM announce partnership with StarLeaf Telepresence - Product launch DEKOM MOBILE TELEPRESENCE - Swiss DEKOM subsidiary receives Cisco telepresence partner status 2013 - Swiss DEKOM subsidiary to qualify as LifeSize Certified Sales Expert - DEKOM is the first and only fully certified LifeSize partner of Ukraine - Ukrainian DEKOM subsidiary receives Cisco telepresence partner status - DEKOM AG Amongst „Europe´s Top 500 Growth Companies“ - Brussels office opened

FACTS

DEKOM AGRegistered capital: 1.65 Mio. EURCompany’s registered office in Germany: HamburgCommercial Register: HRB 73265 / HamburgSales Tax identification number: DE178508413

Certifications: LifeSize EMEA Expert PartnerCisco Avantgarde Plus PartnerPolycom Gold PartnerAMX, Crestron, Extron, Sennheiser, Bose, NEC

Board of Directors: Dipl.-Ing. Jörg WeisflogDipl.-Phys. Akaki Togonidze

Chairman of the Board: Prof. Dr. Michael Herzog

DEKOM IS REPRESENTED EUROPE-WIDE FROM

GERMANY, SPAIN, NETHERLANDS, TURKEY,

UKRAINE TO THE SWITZERLAND.

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Consulting

DEKOM offers the most varied consulting services in order to prepare, back up, look after, analyse and

assess video over IP projects.

Focal points, among others, are as follows:

• Solution design and network analyses by customers

• Advice on processes

• Performance management

• Project monitoring / Project management

• Checks / Health checks and penetration tests

Training in the following fields:

• Standard user training

• Administrator infrastructure

• Business behaviour: Video conferencing

• Video conferencing networks

PERFORMANCE FEATURES

Why DEKOM?

Our detailed consultancy service also takes into account the overall situation, including assessment of customers’ network and communication infrastructure.

An in-house Technology and Development Department for maintenance, service and individual one-off products provides sales back-up and forms our backbone.

VIDEO CONFERENCING IS CONNECTING SEVERAL

PEOPLE IN FAR AWAY CONFERENCE ROOMS AND

AT THE WORKPLACE FOR JOINT DAY-TO-DAY

WORK. TELEPRESENCE IS TRANSFERRING YOUR

PRESENCE TO FAR AWAY PLACES.

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Sale / Installation / Service DEKOM is a certified Cisco, Polycom, LifeSize and Sony partner. There are branches in Hamburg, Madrid (ES), Barcelona (ES), Breda (NL), Brussels (BE), Istanbul (TR), Kiev (UA), Zurich (CH) and additional service points in Germany. Video conferencing solutions have been installed in over 50 countries in recent years.

DEKOM works with a central ERP system which covers all company areas and generates documents in different languages. The help desk works on a ticket system connected to the ERP system and this too is multilingual.

DEKOM is one of the biggest suppliers of HD video conferencing and HD video conferencing infrastructure solutions in the whole of Europe. We offer a complete service from manufacturer-independent advice, im-plementation concepts and installation, adaptation to work environments, maintenance, repair and contractual guarantee services.

DEKOM is a specialist in signal infrastructures and media technology for the design, planning, installation and implementation of sophisticated individual conference rooms to scenarios in theatres, POS areas, lecture halls and auditoriums, stadiums, arenas, hotels and museums. DEKOM is a certified partner of AMX, Bosch, Crestron, Extron, NEC, Sennheiser, SMART, Sony and many others and is also able, for example, to analyse, plan, simulate and run the acoustics of areas using appropriate measuring equipment.

The core skill of DEKOM is professional conference room technology. In connection with this, linking with build-ing services engineering (lighting, dimming, heating, air-conditioning technology) and the management of technology through all well known building services engineering bus systems such as Ethernet, EIB, LON, DMX, and Dalimust be mentioned. Of course, all these systems and installations are maintained, put into operation and backed up.

In addition, DEKOM develops and markets special one, two and three-screen video conferencing solutions, Developed and produced in meetings with our experts and in accordance with customers‘ wishes.

PERFORMANCE FEATURES

BE IT IN CONFERENCE AND TRAINING ROOMS,

HOTELS AND SPORTS ARENAS, AT THE THEATRE

AND MUSEUM OR AT THE POINT OF SALE –

CONFERENCING TECHNOLOGY AND MEDIA

TECHNOLOGY ARE USED EVERYWHERE

NOWADAYS.

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Hosted, housing and managed VC services in your own infrastructure in the VNOC

DEKOM’s Managed Service reflects the many years of experience gained from thousands of video conferencing

installations in over 50 countries throughout the world.

DEKOM is concerned with all technical and organisational issues of your current or future video conferencing network. In the event of questions, having the expert on the telephone straightway or just being able to count on availability, quality and safety, increases the acceptance, efficiency, productivity and thus the success of your

video conferencing solution.

Managed Service projects are carried out by DEKOM as follows. Experienced consultants check the video over suitability of the network and the available components. Then various usage scenarios are agreed and converted into an operating concept and broken down into a specific technical module. Taken together, this means that an individual Managed Service offer can be created in the shortest possible time.

Event Services

DEKOM works with well known agencies and event organisers and links up event customers and their partners by HD video conferencing with connections to broadcasting and sound systems. The recording and streaming of these events are also part of the portfolio.

PERFORMANCE FEATURES

DEKOM Managed Service offers:

•No hardware, software or installation costs •No capital and maintenance expenses

•Simple application of service •Service guarantees specific to the branch office

“MANAGED SERVICES MEANS RESPONSIBILITY

FOR THE PREPARATION OF A SPECIFIC SERIES

OF SERVICES TO BE HANDED TO AN OUTSIDE

COMPANY.“

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Service & Support

Starting with the manufacturer’s guarantee, an extended guarantee in accordance with the customer’s wishes, then installation support by telephone, video conferencing, support forum, configuration and starting up on site, reaction times in accordance with the desired priority, as well as an accountable database-supported docu-mented service in the event of repairs and services, you get worldwide service tailor-made to meet your needs

with our service level contracts.

Our consultants / technicians are highly qualified specialists with many years of professional service in the field of video conferencing, so they know which measures are necessary to ensure long-lasting success with commu-

nication for your company.

Service Level Contracts

With our Service Level contracts we offer you quick, qualified support directly from our competent Support Department. The length of the contract can also be chosen fully individually as can the scope and the nature of the support.

Engagement

DEKOM has its own environmental code. Our company building was constructed from ecological points of view

including a water supply from a rainwater collection tank. We support social and educational installations and

are an employee-orientated and certified training establishment. We encourage lifelong learning and the indi-

vidual further education of our employees.

PERFORMANCE FEATURES

COMPREHENSIVE SERVICE IN THE MATTER OF

CONFERENCING TECHNOLOGY IS FOR US AS

MUCH A PART OF CUSTOMER SATISFACTION AS

THE PROBLEM-FREE FUNCTIONALITY OF

YOUR SYSTEMS

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DEKOM - REFERENCES - INTERNATIONAl (EXTRACT)

Thyssen Krupp Elevatorworldwide

SCHüCOHeadquarter in Germany, Bielefeld; locations world- wide inclusive India,Argentina, Russia

Mondia Media (A subsidiary companyfrom Bertelsmann), Brasil, Mumbai, Dubai,Germany, Italy, Spain

WarsteinerItaly, Germany

PANALPINAUSA, Germany

KNAUFworldwide

Egger HolzwerkstoffeHeadquarter in Austria, locations wordlwide inclusive Romania, Russia, UK

BaumerHeadquarter in Switzerland, locations wordlwide inclusive Singapore, Indien, China

MarcheHeadquarter in Switzerland, locations wordlwide inclusiveCanada, Singapore, Norway

JUNgHEINrICHFrance, Italy, Spain, China

AIrBUSSpain, France

repowerItaly, Australia

BMT ArgossNetherlands, Marknesse

Delta EnergyNetherlands, Middelburg

real TobaccoBelgium, Veurne

Shire MovitisBelgium, Turnhout

SONyNetherlands, Amsterdam

Volker WesselsNetherlands, Papendrecht

grupo EssentiumSpain, Turkey

rEFrACTA S.A.Spain, Turkey, China, Mexico

QIAgENAustralia, Canada, China, Singapore, South Korea,Turkey, USA

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CONTACT

DEKOM AG Kellerbleek 3 D-22529 Hamburg Tel: +49-40-808181-100 Fax: +49-40-808181-199 Video IP: mpe@dekom.com E-Mail: info@dekom.com

»Thanks for the ever professional and prompt support – when it comes to video-conferencing, I feel very

much at home with DEKOM!« A.RübsAm – GiGAtRonik

»In my experience DEKOM is one of the best companies from the point of view of service and value for money!“«

s. ConsiGlio – tU beRlin

DEKOM - REFERENCES - NATIONAl (EXTRACT)