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Videostripe towards customer latest news

Date post: 18-Aug-2015
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Videostripe towards customer
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Videostripe towardscustomer

• Positive response to their customers, Videostripe has also implemented a procedure to safeguard its customers financially. To increase the safety and security of their clients availing their services, Videostripe also posts single or multiple charges to the customers’ debit or credit card. This amount varies from USD 0.5 to USD 2. This amount is said to be refundable. Moreover, registration is open to everyone around the world. This means that you can sign up for it regardless of your location.

• The landing page of the website shows a small clip that serves as an illustration of what one might expect when watching a movie. The quality of the movie is reported to be extremely impressive. The audio seemed pretty clear and the video was found to be HD. The endless access to movies has been divided into two access plans for customers’ convenience.

• There is an access plan consisting of 30 days that costs about USD 50. This has been positioned very strategically when they mention clearly that the users have to pay USD 1.60 daily. The second access plan comprises of 1 year. The cost of this plan amounts to USD 500. Translation: the customers actually end up paying USD 1.3 daily, hence rendering it cheaper than the 30-day plan, thereby encouraging the subscription of 1 year access plan.

• . The customer tried to subscribe to a free trial and looked around the website, seeming quite delighted with the quick and responsive customer service. Some customers were said to have faced problems at the time of registration. However, Videostripe provided instant customer service to resolve those issues with a formal apology, regretting the inconvenience caused.

• It also went on to reimburse the amount it owed to its customer in question .Their customer service department has managed to resolve many issues on the spot, catering to their valued customers in the friendliest of ways.

Videostripe Contact

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