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Stan O’Neal Chairman & CEO Merrill Lynch & Co., Inc. 2003 Merrill Lynch Banking & Financial Services Investor Conference November 19, 2003 Merrill Lynch: Beyond the Merrill Lynch: Beyond the Numbers Numbers
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Stan O’NealChairman & CEOMerrill Lynch & Co., Inc.

Stan O’NealChairman & CEOMerrill Lynch & Co., Inc.

2003 Merrill Lynch Banking & Financial Services Investor Conference2003 Merrill Lynch Banking & Financial Services Investor Conference

November 19, 2003November 19, 2003

Merrill Lynch: Beyond the NumbersMerrill Lynch: Beyond the NumbersMerrill Lynch: Beyond the NumbersMerrill Lynch: Beyond the Numbers

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Statements made herein may contain forward-looking information about management’s expectations, strategic objectives, business prospects, anticipated expense savings and financial results, anticipated results of litigation and regulatory proceedings, and other similar matters. A variety of factors, many of which are beyond Merrill Lynch's control, affect its operations, performance, business strategy and results and could cause its actual results and experiences to differ materially from the expectations and objectives expressed in any such statements. These factors include, but are not limited to, the factors described in Merrill Lynch’s reports on Forms 10-K, 10-Q and 8-K filed with SEC, which are available on the Merrill Lynch Investor Relations website, www.ir.ml.com and on the SEC's website, www.sec.gov. Accordingly, investors are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Merrill Lynch does not undertake to update such statements to reflect the impact of circumstances or events that arise after the date the statements are made. Investors should, however, consult any further disclosures Merrill Lynch may make in its reports filed with the SEC.

Statements made herein may contain forward-looking information about management’s expectations, strategic objectives, business prospects, anticipated expense savings and financial results, anticipated results of litigation and regulatory proceedings, and other similar matters. A variety of factors, many of which are beyond Merrill Lynch's control, affect its operations, performance, business strategy and results and could cause its actual results and experiences to differ materially from the expectations and objectives expressed in any such statements. These factors include, but are not limited to, the factors described in Merrill Lynch’s reports on Forms 10-K, 10-Q and 8-K filed with SEC, which are available on the Merrill Lynch Investor Relations website, www.ir.ml.com and on the SEC's website, www.sec.gov. Accordingly, investors are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Merrill Lynch does not undertake to update such statements to reflect the impact of circumstances or events that arise after the date the statements are made. Investors should, however, consult any further disclosures Merrill Lynch may make in its reports filed with the SEC.

Safe HarborSafe Harbor

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A Look at the EnvironmentA Look at the Environment

Still uncertain, but…Still uncertain, but…

S&P 500 up 15% from a year ago

3Q03 S&P operating earnings up 24% from 3Q02

GDP up 3.3% from a year ago

Capital gains tax rates lowest in almost 50 years

10-year treasury yields are near 40-year lows

Still uncertain, but…Still uncertain, but…

S&P 500 up 15% from a year ago

3Q03 S&P operating earnings up 24% from 3Q02

GDP up 3.3% from a year ago

Capital gains tax rates lowest in almost 50 years

10-year treasury yields are near 40-year lows

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On the Other Hand...On the Other Hand...

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Structural imbalances

Geopolitical uncertainty

Financial Services Industry:

Overcapacity

Mutual fund revelations/regulation

Structural imbalances

Geopolitical uncertainty

Financial Services Industry:

Overcapacity

Mutual fund revelations/regulation

Cautiously Optimistic Cautiously Optimistic

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Achieving Our Margin GoalAchieving Our Margin Goal

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Increased profitability

Re-shaped businesses

Strengthened liquidity & capital base

Enhanced operating discipline

Increased profitability

Re-shaped businesses

Strengthened liquidity & capital base

Enhanced operating discipline13.3%

24.2%

29.8%

3Q01 3Q02 3Q03

Pre-Tax Profit MarginPre-Tax Profit Margin

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Quarterly Financial ResultsQuarterly Financial Results

3Q023Q03 Change

Net EarningsNet Earnings

Pre-Tax Profit MarginPre-Tax Profit Margin

$ 5.1 B $ 4.4 B + 16%

29.8% + 5.6 pts 24.2%

MER’s Highest-Ever Third Quarter Earnings & Second-Best Quarterly Earnings

MER’s Highest-Ever Third Quarter Earnings & Second-Best Quarterly Earnings

Net RevenuesNet Revenues

+ 50%$ 0.7 B $ 1.0 B

Note: Third quarter 2003 net earnings include $13 million after tax attributable to a September 11-related net insurance recovery. Third quarter 2002 net earnings included $115 million after tax related primarily to September 11-related net recoveries. 7

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Year-to-Date Financial ResultsYear-to-Date Financial Results

1st Nine

Months 2003

Change

Net EarningsNet Earnings

Pre-Tax Profit MarginPre-Tax Profit Margin

$2.7 B $2.0 B + 39%

26.2% + 5.3 pts 20.9%

Year-to-Date 2003 Earnings Exceed Full-Year 2002Year-to-Date 2003 Earnings Exceed Full-Year 2002

Net RevenuesNet Revenues + 6%$14.4 B $15.2 B

8Note: Year-to-date 2003 net earnings include $49 million after tax attributable to September 11-related net insurance recoveries. Year-to-date 2002 net earnings included $114 million after tax of September 11-related net recoveries, $78 million after tax of research-related expenses and a $1 million after tax restructuring-related credit.

1st Nine

Months 2002

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Consistent, Strong ResultsConsistent, Strong Results

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Identify opportunities early Execute with agility and intelligence Deliver for clients Deepen relationships Diversify revenues Grow with discipline Lead in our chosen markets

Identify opportunities early Execute with agility and intelligence Deliver for clients Deepen relationships Diversify revenues Grow with discipline Lead in our chosen markets

Realize Full Potential of the Merrill Lynch FranchiseRealize Full Potential of the Merrill Lynch Franchise

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3Q02 3Q03

Net Revenues Earnings Margins

Global Markets & Investment BankingGlobal Markets & Investment Banking

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Debt Markets Principal Investments Foreign Exchange Municipals Mortgages Derivatives

Equity Markets Portfolio Trading/Direct Execution High Touch Services/Research Prime Brokerage

Investment Banking Increased Resources in

Select Industries Leveraged Finance

Debt Markets Principal Investments Foreign Exchange Municipals Mortgages Derivatives

Equity Markets Portfolio Trading/Direct Execution High Touch Services/Research Prime Brokerage

Investment Banking Increased Resources in

Select Industries Leveraged Finance

$1.9 B

$2.5 B

41.1%

28.3%

GMI Third Quarter ResultsGMI Third Quarter Results

Note: Earnings and profit margins for business segments are reported on a pre-tax basis.

Growth InitiativesGrowth Initiatives

$0.5 B

$1.0 B

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Global Private ClientGlobal Private Client

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Wealth Management Recruiting/Training Top FAs Total MerrillSM

Private Wealth Services Fee-based Services Insurance

Banking Services Beyond Banking® Small Business Services Middle Market Services Credit Cards

Retirement Services IRA 401-K

Wealth Management Recruiting/Training Top FAs Total MerrillSM

Private Wealth Services Fee-based Services Insurance

Banking Services Beyond Banking® Small Business Services Middle Market Services Credit Cards

Retirement Services IRA 401-K

3Q02 3Q03

Net Revenues Earnings Margins

$0.5 B

$2.1 B

20.2%

15.2%

$0.3 B

$2.3 B

GPC Third Quarter ResultsGPC Third Quarter Results

Note: Earnings and profit margins for business segments are reported on a pre-tax basis.

Growth InitiativesGrowth Initiatives

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Merrill Lynch Investment ManagersMerrill Lynch Investment Managers

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Sustain Strong Investment Performance

GPC Distribution

Third Party Distribution US Non-US: Europe

Further Penetrate US Institutional Market

Alternative Investments

Sustain Strong Investment Performance

GPC Distribution

Third Party Distribution US Non-US: Europe

Further Penetrate US Institutional Market

Alternative Investments

3Q02 3Q03

Net Revenues Earnings Margins

$360 M $352 M

21.9%

18.6%

MLIM Third Quarter ResultsMLIM Third Quarter Results

$67 M $77 M

Note: Earnings and profit margins for business segments are reported on a pre-tax basis.

Growth InitiativesGrowth Initiatives

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Beyond the NumbersBeyond the Numbers

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Discipline creates the opportunity to invest in the future for our:Discipline creates the opportunity to invest in the future for our:

Clients Clients Employees Employees

Creating a Climate for Success:Creating a Climate for Success:

Appropriately sized to opportunity - operating leverage

Effective resource allocation

Products & service innovation

Performance-based culture

Appropriately sized to opportunity - operating leverage

Effective resource allocation

Products & service innovation

Performance-based culture

Shareholders Shareholders

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Stan O’NealChairman & CEOMerrill Lynch & Co., Inc.

Stan O’NealChairman & CEOMerrill Lynch & Co., Inc.

2003 Merrill Lynch Banking & Financial Services Investor Conference2003 Merrill Lynch Banking & Financial Services Investor Conference

November 19, 2003November 19, 2003

Merrill Lynch: Beyond the NumbersMerrill Lynch: Beyond the NumbersMerrill Lynch: Beyond the NumbersMerrill Lynch: Beyond the Numbers


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