HR reference 002942/ Belfast City Council Application for appointment as: Reception Administrator (Scale 3) (There is currently one permanent, part-time post) Facilities Management Section Property and Projects Department Name of Applicant: Address: (Please complete in block capitals) This form must be returned no later than 4.00pm on Monday, 22 February 2016 to: Job Applications The Cecil Ward Building 4 – 10 Linenhall Street Belfast BT2 8BP
Transcript
HR reference 002942/
Belfast City Council
Application for appointment as:
Reception Administrator (Scale 3)
(There is currently one permanent, part-time post)
Facilities Management Section
Property and Projects Department
Name of Applicant:
Address:(Please complete in block capitals)
This form must be returned no later than 4.00pm on Monday, 22 February 2016 to:
In addition to filling the immediate vacancy, we also intend to create a reserve list of successful applicants, in strict order of merit based on performance at interview. We anticipate that this list will last for 12 months, or until it is exhausted, whichever is sooner.Therefore, should a similar post to the immediate vacancy become available within this time we may offer it to those on the reserve list, in order of merit, without further interview.
These posts may be either on a permanent or temporary basis and may be working full-time or part-time hours.
Please indicate below whether you would be interested in a permanent or temporary (including fixed term) post working full-time or part-time hours by ticking the appropriate box.
If you are interested in both permanent and temporary positions, please tick () both boxes.
Contract type:
Permanent Temporary
Hours of work:
Full-time Part-time
You can apply for all positions and, if appointed to the reserve list, you will be considered for permanent and temporary vacancies and for full-time and part-time hours.
If you apply for all positions, you can accept an offer of temporary employment without giving up your right to be considered for a permanent post. Similarly, you can accept a post working part-time hours without giving up your right to be offered a post working full-time hours.
It is important to note: If you are placed on the reserve list, you will only be offered vacant posts on the basis of the information you have provided above. For example, if you have ticked that you are applying for a permanent position only and a temporary position becomes available, we will not offer you this temporary post. Similarly, if you have ticked that you wish to be considered for full-time hours only and a part-time post becomes available, we will not offer you this part-time post.
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Section 1: Personal details Are you currently employed by Belfast City Council?
Yes No
If yes, please enter your staff number:
Have you been previously employed by Belfast City Council? Yes No
If yes, please state your reason for leaving:
1. Your details
(a) Title: (Mr, Mrs, Ms, Miss, Dr etc)
(b) Forenames:
(c) Preferred name:
(d) Surname:
2. Contact details
(a) Telephone number:
(b) Email address:
(c) Address 1:
(d) Address 2:
(e) Town:
(f) County:
(g) Postcode:
3. Other information
National insurance number:
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Section 2: Qualifications and employment history
4. Qualifications
(a) Details of qualifications obtained (please refer to employee specification):Please state name, level and grade of qualification, the year attained and the examining body or university/college which awarded your qualification as this information may be needed by the selection panel.Applicants must, as at the closing date for receipt of application forms, have at least five GCSEs (Grades A – C) including English or equivalent qualifications. Please detail your relevant qualification below:
Year: Examining body / University / College:
Level of qualification:
Subject: Grade or mark:
(b) If you are applying for a post on the basis of a qualification which is not stated on the employee specification but which you consider to be equivalent, please list the main topics and modules below to demonstrate how you feel it is equivalent in terms of level, breadth, depth and content etc. Please also provide any further information which you feel supports your case. (The selection panel will make the final decision on the relevance and equivalence of your qualification.)
Year: Examining body / University/College:
Level of qualification:
Subject and modules studied: Grade or mark
Any other support evidence as to the equivalence of the qualifications stated, for example, breadth of overlap with qualification as detailed in the employee specification:
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Employment history
(c) Details of current employment and current position held:
Name and address of current employer (if any):
Exact date employment commenced
(dd/mm/yyyy):
Position held with current employer: Salary:
(d) Details of previous employment and positions held:
Name and address of previous employer(s):
From:(dd/mm/yyyy)
To:(dd/mm/yyyy)
Position(s) held: Salary:
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Section 3: Experience 5.You must complete the application form in either typescript (Arial font size 11) or legible hand-writing using black ink. You must limit your text in this section, i.e. (a) to (b), to no more than one A4 page per criterion. You must not use continuation sheets. If you submit more than one page per criterion, the short-listing panel will only consider the first page of information and you may not be short-listed.
Applicants must, as at the closing date for receipt of application forms be able to demonstrate, by providing personal and specific examples on the application form, at least one year’s relevant experience in each of the following areas:
(a) providing reception services and duties; and(b) dealing with internal and external customers in a face to face environment and over the telephone.
Short-listing criteria
In addition to the above qualifications and experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms, can demonstrate by providing personal and specific examples on the application form, at least two years’ relevant experience in the areas detailed above.
In box (a) you must clearly state the start and end dates of your relevant experience including the number of years’ experience you have in this area. You must clearly detail where you gained this experience; what reception environment you worked in, what reception services you provided and whom were they for, what daily duties you completed to ensure the service you provided was to a high standard; etc.)
In box (b) you must clearly state the start and end dates of your relevant experience including the number of years’ experience you have in this area. You must clearly detail where you gained this experience; including examples of the type of customers that you dealt with including internal and external customers, face to face and over the telephone, how you dealt with any difficult customers, how you overcame poor customer relations and ensure you delivered customer service to a high standard; etc.)
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(a) Applicants must demonstrate here, by providing personal and specific examples, that they have at least one year’s relevant experience of providing reception services and duties.(Please note, Belfast City Council reserves the right to short-list only those applicants who can demonstrate at least two years’ experience in this area)
Continuation sheets must not be used
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(b) Applicants must demonstrate here, by providing personal and specific examples, that they have at least one year’s relevant experience of dealing with internal and external customers in a face to face environment and over the telephone. (Please note, Belfast City Council reserves the right to short-list only those applicants who can demonstrate at least two years’ experience in this area)
Continuation sheets must not be used
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Section 4: Other information
6. Notice required to terminate present position:
7. If you are not currently employed by Belfast City Council, please provide the required information of two persons not related to you, to whom references may be sent. One of your referees must be either your current or previous employer (if any). Both should be able to comment on your ability to carry out the particular tasks of the job. If you do not wish us to contact your present employer, please provide your most recent previous employer.
1. Current or previous employer (if any)
Name:
Job title:
Name of organisation:
Address (including post code):
Contact telephone:
Email address:
2. Other employer or nominated character referee:
Name:
Job title (if applicable):
Name of organisation (if applicable):
Address (including post code):
Contact telephone:
Email address:
I certify that the above information is correct and understand that any false or misleading information, if proved, may result in no further action being taken on this application, or, if appointed, dismissal from the service of the council. I also certify that the council will process and retain this application form under the provisions of the Data Protection Act 1998.
Signed: Date:
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Equal opportunity monitoring form
HR Reference number: 002942/
Belfast City Council is committed to ensuring that all eligible persons have equality of opportunity for employment and advancement in the council on the basis of ability, qualifications and aptitude for the work. To ensure the effective implementation of the Equal Opportunities Policy all applicants are requested to complete the following questionnaire. This questionnaire will be removed from your application form and will be strictly controlled in accordance with the Code of Practice on Monitoring agreed with Trade Unions.This questionnaire will not be seen by either the short-listing or interview panels.
Please state your nationality or citizenship (for example, British, Irish, Polish): Nation
Persons with and without a disability:A person has a disability if he or she has “a physical or mental impairment which has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities” (Disability Discrimination Act, 1995)
Do you, in accordance with the above, have a disability? Yes No Disability
If yes, please state nature of disability:
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If no, have you ever had a disability? Yes No History
Official use only:Persons with and without dependants:Have you any caring responsibility? Yes No Dependants
Children Relative A person with a disability
Other, please specify
Religious affiliation or community background:The council is required by The Fair Employment and Treatment (NI) Order 1998 to monitor the perceived religious affiliation or community background of its employees and applicants. In accordance with the Monitoring Regulations 1999, we are asking you to indicate the community to which you belong by ticking the appropriate box below:
I am a member of the Protestant community Code
I am a member of the Roman Catholic community Method
I am a member of neither the Protestant nor Roman Catholic communities
Please note: If you do not complete this section, we are encouraged to use the ‘residuary’ method, which means that we can make a determination on the basis of personal information on your application form.
Religious belief or tradition:Please specify your religious belief, for example, Christian, Hindu, Muslim, please specify
Religious belief
No religious belief
Not disclosed
Additional information:To monitor the effectiveness of our advertising, please indicate where you saw this job advertised:
Belfast Telegraph Irish News Newsletter
Sunday Life Specialist journal HR jobline
Council trawl Council website Nijobfinder.co.uk
Council Jobs kiosks Facebook Twitter
Department of Learning, Word of mouth Localgovernmentjobsni.gov.ukJobs and Benefits
