The Latest Generation of Customer Service for

Hotels

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Visit us atwww.viHotel.net

Ask your question here

Confidential and untransferable document property of © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

viHotel will increase your sales from your own hotel’s website, and your operations profit margin by reducing the dependency on middlemen like booking, trivago or tripadvisor.

viHotel will pass you all of the information from your clients, segmented and in real time: What are they looking for?, What do they need?, What budget do they have? You will be able to offer them exactly what they need when they do their search, and with the best guarantees of success.  

Confidential and untransferable document property of © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

Simulation of a hotel website with a virtual assistant

“An expert system for the communication and management between a Hotel and their

clients”

Confidential and untransferable document property of © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

viHotel is the best technological development in the global hotel industry, allowing better communication with clients, achieving the combination of sales, a good service and access to information, all in one product. With more than 10 years of research and development, and hundreds of complex algorithms based on expert communication in the tourism sector, they have created the perfect customer management tool that minimizes business risks.

viHotel combines the efficiency of a quality personalized service with the speed of automated process management, making it one of the biggest advances in client communication and management created in the last decade.

Multiplatform Customer Service with an intelligent virtual assistant, search engine and on-line

reservations using natural language, cross selling tools and co-browsing

Confidential and untransferable document property of © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

viHotel is a virtual assistant that allows you to have a specialized personal consultant on your hotel’s website

Hotel Web Portal

Travel Agency Service

User Reviews Virtual Assistant

Documento confidencial e intransferible. Propiedad de © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

Users JUST ASK viHotel all in one sentence with natural language (the same as Google) and viHotel responds in realtime as if it were a real person. They don't need to read the reviews, viHotel will search it all for them.

“I want a hotel in Barcelona with sea views to go with my wife this weekend, and I want a room with jacuzzi and a nice

terrace”

All in the same sentence, being able to ask more questions about the results:

“Do they allow pets?““What’s the difference between Hotel A and B?”

“I want it to have a Spa too"

Confidential and untransferable document property of © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

Confidential and untransferable document property of © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

Hotel’s official website with virtual assistant

Documento confidencial e intransferible. Propiedad de © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

All of the conversations that clients have with viHotel are stored and organized, generating detailed reports of everything that happens. What do my customers look for? How do they search? Why are they interested? When? What would they change?

It is as if they had the conversation with the hotel manager.

viHotel reduces the search for a hotel with some specific requests to just seconds compared with the time you spend using traditional systems.

Management Module

Detailed reports

Confidential and untransferable document property of © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

Reception open 24 hours.Reduction in operating costs.Improves the experience of the on-line user.Customer satisfaction.Control of Information in Real Time.Intelligent cross-selling tools.Loyalty system.Tools to increase sales.Detailed reports and in Real Time.

Confidential and untransferable document property of © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

A Web Service made to triumph with an Open API.

Confidential and untransferable document property of © Vi-Clone Ibérica S.L.    www.viHotel.net     (+34) 936 019 923

"The market is booming, but until now, virtual assistants have been products exclusively available for big companies because of their cost.”

 "viHotel is the only product on the market 

specialized in Hotels"

in

24honline

from

99€monthly