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VIP Malaysia

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This is a literature regarding the VIP service plus of HCM-Malaysia on their construction machinery sector.

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  • 7/21/2019 VIP Malaysia

    1/16

    Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

    VIP Support Programme

    Valuable aftersales ac!age I" rove "achine life s an and erfor"ance

    P rotection against une# ected failures

    ZX200-5Ga. HCMDCDF0V00001830b. HCMDCDF0 00001831!. HCMDCDF0C000020"3#. HCMDCDF0C000020$1e. %e& u'(t)

    ZX330*C-5Ga. HCMDD+,1 000 1,,1b. HCMDD+,1+000 1,,8

    For M/HI H +%GI%++ I%G M + H D

    *Validity until 31st

    July 2015

  • 7/21/2019 VIP Malaysia

    2/16

    2 Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

    1-1 $cheduled %ns ection

    1-1 $cheduled %ns ection

    HCMM &ill rovide '(C ins ection eriodically to avoid une# ected "a)or failure.* +ased on condition of the contract.

    00 1000 1 00 2000 2 00 3000 3 00 -000 - 00 000 00 000 00 /000 / 00 000

    Ma('te'a'!e

    I')pe!t(o'

    1-2 Health Chec! $u ort (il analysis

    1-2 Health Chec! $u ort (il analysis

    Accurate oil control is necessary for using the "achine until the end of its life.

    HCMM &ill rovide the oil analysis every 1000 hrs.

    VIP Support Programme

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    3 Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

    1-3 ailor4Made Maintenance

    1-3 ailor4Made Maintenance

    5ou can choose necessary arts to re lace as you li!e.

    i.e +elt, *+attery, *Hoses and *Main co" onent etc.

    * 6e lace"ent is selectable.

    VIP Support Programme

    Lubricants 'iltersCoolant

    +attery$eal 7it 8nder carriage

    6e4Man

    9:%; ac!aged artsor Ser6(!('g

    V.I.P program

    P@9+ I% F/** C@V+ G+@ * A31 M@% H*= @ * A31 M@% H*=

    M= 58;58$ AM= 2;3 3 M= 8 ;8 2 AM= 3;3,

    *Condition will expired in 15 Sept 2015

    0- 90 91- 180 181- 270 271- 365 Over 365

    Standard Machine A B C DN t

    avai!a"!e

    Additi na! #arrant$ %rice C nditi n&'A& ( de!iver$ date ) ) da$&*Machine t$+e

    * hese rices e#clude @$*Monthly %nstall"ent Calculation is based on thecontract co""ence"ent Month (July)

    2. VIP Buotat(o' >or ZX200-5G HCMDCDF0C000020"3;Ma!:('e De4(6er Date 20 t: Mar!: 2015

    Pr(!e +?!4u#eK@uter (r F(4ter !:a'ge e6er 500:r)K (r!o'# a'# >a' e4t rep4a!eme't e6er 1000:r)K (r!o'# F(4ter rep4a!eme't at e6er 1000:r)

    K@(4 Samp4('g +6er 1000:r)

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    10/1610 Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

    . VIP Support Programme ZX200-5G HCMDCDF0C000020$1

    1. %orma4 Ser6(!e Co'tra!t /)('g VIP Part)

    S6! I'ter6a4 :r 500 1000 1500 2000 2500 3000 3500 000

    ;ricing M56 1,2 3,1 1,2 3,/ 1,2 3,1 1,2 ,/3-

    500 5000 5500 "000 "500 $000 $500 8000 ota4

    1,2 3,1 1,2 3,/ 1,2 3,1 1,2 ,/3- -1,/1-

    -Free 3 t(me) 4abour >or Ser6(!('g

    V.I.P program

    P@9+ I% F/** C@V+ G+@ * A3 M@% H*= @ * A3 M@% H*=

    M= 58;023 AM= 2;321 M= $,;,0 AM= 3;1,"

    *Condition A will expired in 1! Sept 2015

    0- 90 91- 180 181- 270 271- 365 Over 365

    Standard Machine A B C DN t

    avai!a"!e

    Additi na! #arrant$ %rice C nditi n&'A& ( de!iver$ date ) ) da$&*Machine t$+e

    * hese rices e#clude @$*Monthly %nstall"ent Calculation is based on thecontract co""ence"ent Month (July)

    2. VIP Buotat(o' >or ZX200-5G HCMDCDF0C000020$1; Ma!:('e De4(6er Date 1, t: u'e 2015

    Pr(!e +?!4u#eK@uter (r F(4ter !:a'ge e6er 500:r)K (r!o'# a'# >a' e4t rep4a!eme't e6er 1000:r)K (r!o'# F(4ter rep4a!eme't at e6er 1000:r)

    K@(4 Samp4('g +6er 1000:r)

  • 7/21/2019 VIP Malaysia

    11/1611 Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

    5. VIP Support Programme ZX200-5G %e& Ma!:('e

    1. %orma4 Ser6(!e Co'tra!t /)('g VIP Part)

    S6! I'ter6a4 :r 500 1000 1500 2000 2500 3000 3500 000

    ;ricing M56 1,2 3,1 1,2 3,/ 1,2 3,1 1,2 ,/3-

    500 5000 5500 "000 "500 $000 $500 8000 ota4

    1,2 3,1 1,2 3,/ 1,2 3,1 1,2 ,/3- -1,/1-

    -Free 3 t(me) 4abour >or Ser6(!('g

    V.I.P program

    P@9+ I% F/** C@V+ G+@ * A3" M@% H*= @ * A3" M@% H*=

    M= 58;023 AM= 2;321 M= $,;,0 AM= 3;1,"

    *Condition A will expired "0 days a#ter $a%&ine deli'ery Date

    0- 90 91- 180 181- 270 271- 365 Over 365

    Standard Machine A B C DN t

    avai!a"!e

    Additi na! #arrant$ %rice C nditi n&'A& ( de!iver$ date ) ) da$&*Machine t$+e

    * hese rices e#clude @$*Monthly %nstall"ent Calculation is based on thecontract co""ence"ent Month (July)

    2. VIP Buotat(o' >or ZX200-5G %e& Ma!:('e ;Ma!:('e De4(6er Date S(g' upo' M7C #e4(6er

    Pr(!e +?!4u#eK@uter (r F(4ter !:a'ge e6er 500:r)K (r!o'# a'# >a' e4t rep4a!eme't e6er 1000:r)K (r!o'# F(4ter rep4a!eme't at e6er 1000:r)

    K@(4 Samp4('g +6er 1000:r)

  • 7/21/2019 VIP Malaysia

    12/1612 Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

    ". VIP Support Programme ZX330*C-5G HCMDD+,1 000 1,,1

    1. %orma4 Ser6(!e Co'tra!t /)('g VIP Part)

    S6! I'ter6a4 :r 500 1000 1500 2000 2500 3000 3500 000

    ;ricing M56 1,- 3, / 1,- -,20 1,- 3, / 1,- /,0/

    500 5000 5500 "000 "500 $000 $500 8000 ota4

    1,- 3, / 1,- -,20 1,- 3, / 1,- /,0/ - , 2

    -Free 3 t(me) 4abour >or Ser6(!('g

    V.I.P program

    P@9+ I% F/** C@V+ G+@ * A31 M@% H*= @ * A31 M@% H*=

    M= $0;332 AM= 2;813 M= 110;033 AM= ; 01

    *Condition will expired in 15 Sept 2015

    0- 90 91- 180 181- 270 271- 365 Over 365

    Standard Machine A B C DN t

    avai!a"!e

    Additi na! #arrant$ %rice C nditi n&'A& ( de!iver$ date ) ) da$&*Machine t$+e

    * hese rices e#clude @$*Monthly %nstall"ent Calculation is based on thecontract co""ence"ent Month (July)

    2. VIP Buotat(o' >or ZX330*C-5G HCMDD+,1 000 1,,1 ;Ma!:('e De4(6er Date 20 Mar!: 2015

    Pr(!e +?!4u#eK@uter (r F(4ter !:a'ge e6er 500:r)K (r!o'# a'# >a' e4t rep4a!eme't e6er 1000:r)K (r!o'# F(4ter rep4a!eme't at e6er 1000:r)

    K@(4 Samp4('g +6er 1000:r)

  • 7/21/2019 VIP Malaysia

    13/1613 Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

    ". VIP Support Programme ZX330*C-5G HCMDD+,1+000 1,,8

    1. %orma4 Ser6(!e Co'tra!t /)('g VIP Part)

    S6! I'ter6a4 :r 500 1000 1500 2000 2500 3000 3500 000

    ;ricing M56 1,- 3, / 1,- -,20 1,- 3, / 1,- /,0/

    500 5000 5500 "000 "500 $000 $500 8000 ota4

    1,- 3, / 1,- -,20 1,- 3, / 1,- /,0/ - , 2

    -Free 3 t(me) 4abour >or Ser6(!('g

    V.I.P program

    P@9+ I% F/** C@V+ G+@ * A3 M@% H*= @ * A3 M@% H*=

    M= "$;8 2 AM= 2;$1 M= 100;,2" AM= ;03$

    *Condition A will expired in 1! Sept 2015

    0- 90 91- 180 181- 270 271- 365 Over 365

    Standard Machine A B C DN t

    avai!a"!e

    Additi na! #arrant$ %rice C nditi n&'A& ( de!iver$ date ) ) da$&*Machine t$+e

    * hese rices e#clude @$*Monthly %nstall"ent Calculation is based on thecontract co""ence"ent Month (July)

    2. VIP Buotat(o' >or ZX330*C-5G HCMDD+,1+000 1,,8 ;Ma!:('e De4(6er Date 1, u'e 2015

    Pr(!e +?!4u#eK@uter (r F(4ter !:a'ge e6er 500:r)K (r!o'# a'# >a' e4t rep4a!eme't e6er 1000:r)K (r!o'# F(4ter rep4a!eme't at e6er 1000:r)

    K@(4 Samp4('g +6er 1000:r)

  • 7/21/2019 VIP Malaysia

    14/161- Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

    %o Mo#e4 PI% %o.Ma!:('eDe4(6er

    DateemarE) Co'#(t(o' Po&er ra(' M=

    Fu44 Co6erageM=

    Mo't:4I')ta44me't

    1 ZX200-

    5GHCMDCDF0V00001830

    9/10/2014-Comp4ete# 500:r;1000:r;1500:r -Free 3 t(me *abour

    DMY 58,195(MYR 2,328)

    MYR 97,581(MYR 3,903)

    25

    2 ZX200-

    5GHCMDCDF0A00001831

    11/9/2014-Comp4ete# 500:r;1000:r -Free 3 t(me *abour

    CMYR 56,601(MYR 2,264)

    MYR 88,108(MYR 3,524)

    27

    3 ZX200-

    5GHCMDCDF0C00002063

    3/20/2015 -Comp4ete# 500:r;-Free 3 t(me *abour BMYR 58,587(MYR 2,343)

    MYR 84,842(MYR 3,394)

    31

    ZX200-5G

    HCMDCDF0C00002071

    6/19/2015 -Free 3 t(me *abour A MYR 58,023(MYR 2,321)

    MYR 79,904(MYR 3,196)

    34

    5 ZX200-

    5G%e& M7C -Free 3 t(me *abour

    MYR 58,023(MYR 2,321)

    MYR 79,904(MYR 3,196)

    36

    " ZX330LC-

    5GHCMDDE91K00041991

    3/20/2015 -Free 3 t(me *abour BMYR 70,332(MYR 2,813)

    MYR110,033

    (MYR 4,401)31

    $ ZX330LC-5G

    HCMDDE91E00041998

    6/19/2015 -Free 3 t(me *abour A MYR 67,842(MYR 2,714)

    MYR100,926(MYR 4,037)

    34

    )ummar

    * hese rices e#clude @$*Monthly %nstall"ent Calculation is based on thecontract co""ence"ent Month (July)

  • 7/21/2019 VIP Malaysia

    15/161 Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

    Machine ,Service%a$.ent

    &t $ear 2nd $ear 3rd $ear /th $ear

    Machine ,Service%a$.ent

    &t $ear 2nd $ear 3rd $ear /th $ear

    S!e'ar(o 1

    VIP Support Programme

    I> t:e ma!:('e &orE 8000:r) b e'# o> 3 r# ear; &e &(44 pro6(#e )er6(!e

    b 8000:r).

    8000:r

    4 e &ill rovide service by 000hrs.4;ay"ent by end of 3 rd year

    S!e'ar(o 2I> t:e ma!:('e &orE 8000:r) &(t:(' 3 ear); &e &(44 pro6(#e )er6(!eb 8000:r).

    8000:r

    4 e &ill rovide service by 000hrs.4;ay"ent by end of 3 rd year

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    16/161 Hitachi Construction Machinery Co Ltd 2013 All rights reserved

    Machine ,Service%a$.ent

    &t $ear 2nd $ear 3rd $ear /th $ear

    Machine ,Service%a$.ent

    &t $ear 2nd $ear 3rd $ear /th $ear

    S!e'ar(o 3

    VIP Support Programme

    I> t:e ma!:('e #oe)' t &orE 8000:r) (' 3 ear); &e &(44 pro6(#e )er6(!e

    b e'# o> 3 r# ear.

    8000:r

    41. e &ill rovide service by end of 3 rd year %n this case &e rovide service by /000hrs42. e &ill rovide / 00hr, 000hr "aintenance arts &ithout service43.;ay"ent by end of 3 rd year

    S!e'ar(oI> ou )e44 ma!:('e) (' 3 ear); ou !a' term('ate t:e !o'#(t(o'.

    3000:r

    41. he discount a"ount for labor and arts shall be recalculated.42. %f the actual charges are higher in this case, HCMM &ill aybac! the over ay"ent.

    43. %f the actual charges are lo&er in this case, HCMM &ill charge the shortfall in the last "onth.

    $000:r


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