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Virtual PBX Phone System - MyNetFone · 2013-03-14 · MyNetFone’s Virtual PBX is an online phone...

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MyNetFone’s Virtual PBX is an online phone service delivering the features and capabilities of a PBX phone system without the need to buy and maintain expensive PBX hardware. It is an ideal solution, whether you are starting a new business, expanding your existing office or simply moving offices and want to leave your old PBX behind. MyNetFone’s Virtual PBX is designed to simplify operations for your business and improve productivity. Get the features and benefits of ‘big business’ phone systems with the simplicity and flexibility your business wants. Future-Proof Your Business MyNetFone’s Virtual PBX has the flexibility to grow with your business – simply upgrade to a higher plan to add more lines and order extra handsets as your business grows. Take Control of Your Phone System Our easy-to-use Online Portal allows you manage your Virtual PBX and make simple changes in real-time - set up direct lines for new employees, update your Auto-Attendant, change voicemail settings and more - no need to waste time and money waiting for a technician. Cost-Effective Only pay for the number of phone lines you need, eliminate line rental fees and enjoy low call rates and a generous number of included calls. Our customers report savings of up to 60% off their phone bills with Virtual PBX. Keep Your Number We understand your business telephone number is vital to your business. MyNetFone offers number portability, so you can keep your existing telephone number when switching to our service. Business Service Level Agreements (SLAs) We are committed to delivering the highest quality of service for our customers and our Business SLAs ensure that you will always receive timely and efficient support from MyNetFone. TM Plan Features From 2 to 40+ voice lines, one low monthly fee Free untimed Australia-wide calls included* Low mobile & international rates with no flag fall Free calls between offices on the MyNetFone Service User-friendly call features included Service Features Auto-attendant: An Interactive Voice Response (IVR) menu that presents the caller with options including customised greetings, dial-by-extension, dial-by-name, and more Hunt Groups: Organise incoming calls to ring everyone in a specific department, either simultaneously or sequentially Music on hold: Callers can enjoy set music while their call is on hold Follow Me: Re-direct incoming calls to ring multiple destination numbers, including mobiles or external numbers Voicemail & Voicemail to email: Record a greeting, leave and retrieve left messages and have it forwarded to an email address Caller ID presentation: Incoming and Outgoing Calling Number display Time of day routing: Set up incoming calls to follow different paths based on the time of day Fax capable: Send and receive faxes over the internet by adding a VoIP Adaptor to your existing fax machine Direct In-Dial and Special Numbers: Get numbers in different cities so customers can call you for the cost of a local call, or set up a 1300 number Video Calling: Make high quality Video calls over IP on your Mac or Windows PC Virtual PBX Phone System
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Page 1: Virtual PBX Phone System - MyNetFone · 2013-03-14 · MyNetFone’s Virtual PBX is an online phone service delivering the features and capabilities of a PBX phone system without

MyNetFone’s Virtual PBX is an online phone service delivering the features and capabilities of a PBX phone system without the need to buy and maintain expensive PBX hardware. It is an ideal solution, whether you are starting a new business, expanding your existing offi ce or simply moving offi ces and want to leave your old PBX behind.

MyNetFone’s Virtual PBX is designed to simplify operations for your business and improve productivity. Get the features and benefi ts of ‘big business’ phone systems with the simplicity and fl exibility your business wants.

Future-Proof Your BusinessMyNetFone’s Virtual PBX has the fl exibility to grow with your business – simply upgrade to a higher plan to add more lines and order extra handsets as your business grows.

Take Control of Your Phone SystemOur easy-to-use Online Portal allows you manage your Virtual PBX and make simple changes in real-time - set up direct lines for new employees, update your Auto-Attendant, change voicemail settings and more - no need to waste time and money waiting for a technician.

Cost-EffectiveOnly pay for the number of phone lines you need, eliminate line rental fees and enjoy low call rates and a generous number of included calls. Our customers report savings of up to 60% off their phone bills with Virtual PBX.

Keep Your NumberWe understand your business telephone number is vital to your business. MyNetFone offers number portability, so you can keep your existing telephone number when switching to our service.

Business Service Level Agreements (SLAs)We are committed to delivering the highest quality of service for our customers and our Business SLAs ensure that you will always receive timely and effi cient support from MyNetFone.

TM

Plan Features• From 2 to 40+ voice lines, one low monthly

fee• Free untimed Australia-wide calls included*• Low mobile & international rates with no

fl ag fall• Free calls between offi ces on the MyNetFone

Service• User-friendly call features included

Service FeaturesAuto-attendant: An Interactive Voice Response (IVR) menu that presents the caller with options including customised greetings, dial-by-extension, dial-by-name, and moreHunt Groups: Organise incoming calls to ring everyone in a specifi c department, either simultaneously or sequentiallyMusic on hold: Callers can enjoy set music while their call is on holdFollow Me: Re-direct incoming calls to ring multiple destination numbers, including mobiles or external numbersVoicemail & Voicemail to email: Record a greeting, leave and retrieve left messages and have it forwarded to an email address Caller ID presentation: Incoming and Outgoing Calling Number displayTime of day routing: Set up incoming calls to follow different paths based on the time of dayFax capable: Send and receive faxes over the internet by adding a VoIP Adaptor to your existing fax machineDirect In-Dial and Special Numbers: Get numbers in different cities so customers can call you for the cost of a local call, or set up a 1300 numberVideo Calling: Make high quality Video calls over IP on your Mac or Windows PC

Virtual PBX Phone System

Page 2: Virtual PBX Phone System - MyNetFone · 2013-03-14 · MyNetFone’s Virtual PBX is an online phone service delivering the features and capabilities of a PBX phone system without

TM

Virtual PBX Phone System

What is MyNetFone Virtual PBX Service?

Virtual PBX is an online phone service hosted in the cloud. It delivers your calls over an internet connection (VoIP). This means there is no need for expensive PBX hardware, and the calls by-pass expensive landline charges so you get very competitive low call rates, enabling you to achieve signifi cant cost savings on your communications spend.

Combine with MyNetFone Internet for Guaranteed Quality

When you combine Virtual PBX with a MyNetFone internet connection, you get additional benefi ts:

• Quality of Service, which means we prioritise voice over data on your internet connection, so you always get crystal-clear sound quality

• Simple Billing Management with one provider and one bill for your phone and internet

• Great Value with our competitive internet plans

Equipment

To get started with MyNetFone Virtual PBX, you simply need IP-enabled phone handsets and optional additional equipment. MyNetFone offers handsets from a range of trusted & quality brands including Cisco, Snom, Polycom, and Siemens.

Customer Spotlight:

“We changed (to MyNetFone) because we thought we could save money and we did...

about $24,000 a year!

The MyNetFone Virtual PBX solution provides us with all the features of a traditional PBX, but at a much lower price and without the

need to call a technician every time we need to change a setting – now we can just do it

ourselves through the online portal”

Mark Schiliro, DirectorMark Schiliro & Associates

Cisco SPA500 Series Handsets Snom 300 Series Handsets

Polycom Desktop Handsets

For further information contact our Specialist Teamon 1300 733 995

(8:30am - 5:30pm AEDT Mon - Fri)

*Number of included calls depends on planConnection Requirements: Broadband Internet service - select a MyNetFone internet service or provide your own internet connection with a minimum 256 kbps upload for 4-8 phone lines. Higher uploads required for more lines.

Terms and Conditions 1. Standard MyNetFone service terms and conditions apply, please see https://www.mynetfone.com.au/terms-and-conditions/ 2. MyNetFone does not provide on-site installation or technical support. Please refer to your IT consultant for installation and on-site support. 3. The service supports voice and fax calls only. Please note that dial-up modems, back to base alarm systems, eftpos machines, franking machines and other equipment which may rely on dial-up data capabilities will not work over Virtual PBX service.

Siemens Cordless Handsets

Enhance communications with colleagues, partners or clients with Video calls over IP via the Counterpath Bria softphone:

• High quality voice and video calls • Supports Windows and MacOS• Compatible with all Virtual PBX features

and voicemail• Manage contacts easily with Microsoft

Outlook integration & Click-to-call

Video Calling

Outlook integration & Click-to-call


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