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VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED...

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VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra [email protected]
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Page 1: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

VIRTUALIZED COMMUNICATIONS:

GETTING THERE QUICKLY WITH POD Fx

Srinivasa Phanindra [email protected]

Page 2: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

Thank you Sponsors!

Global

Sponsors

Gold

Sponsors

Silver

Sponsors

Page 3: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

@Avaya

#AvayaATF

Join the

Conversation

Page 4: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 4

INTRODUCING AVAYA POD Fx:

VIRTUALIZED INFRASTRUCTURE FOR AVAYA APPLICATIONS

Avaya on Avaya Qualified Solution

Networking

Media Services

Video/Conferencing

Access Control

Compute

Storage

Team Engagement

Customer Engagement ScopiaTM Video Suite

Management Suite

Virtualized Infrastructure

Page 5: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 5

THE “EASY BUTTON” FOR VIRTUALIZED UC/CC/VIDEO

Designed with

Industry’s Top Vendors

Best of Breed

Interoperability, scaling and

capacity testing complete

Validated

Only solution specifically

designed around Avaya

Applications

Real-Time Optimized

Delivered rack, stacked, cabled

and custom configured

Pre-Built

Purpose-built tools for

management of the entire stack

Integrated Management

Single call to Avaya for the entire

stack

Integrated Support

Page 6: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 6

COMMUNICATIONS WITHIN IT’S OWN SANDBOX

IN THE DATA CENTER

Page 7: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 7

THE VALUE PROPOSITION – CUSTOMER FEEDBACK !!

Accelerate the business while driving out complexity

Increase capacity and scale in less footprint “With the Pod Fx we’ve been able to consolidate 60 servers down to 10 – taking a

tremendous amount of infrastructure costs out of our budget” – large ISP in NA

Improved time to service; rapid, risk free deployment “The Pod Fx shortened our time-to-market significantly. We were able to turn up live agents on

the system within days of being deployed.” – CSP in NA

Reduced TCO and simplified operations “Over 5 years the Pod Fx solution will save us $600,000 over a DIY approach. We

will then able to pass along this cost savings to our customers.” – CSP in NA

Page 8: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 8

ARCHITECTED FOR NON-STOP OPERATIONS

High Availability Architecture

5-9’s available hardware with complete redundancy

– Redundant 1G and 10G networking switches with dual connectivity

– Dual powered components supplied by redundant PDUs

– Redundant storage controllers with quad 10G links

– High availability server cluster with dual iSCSI links to the SAN

Application Layer

– Communications Manager Survivable core and software duplication,

Session Manager active-active, System Manager Geo-redundancy

– Multiple instances for local redundancy

Virtualization Layer

– VMware High Availability and Distributed Resource Scheduler (DRS)

Page 9: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 9

INTERCONNECTION OF PODS WITH INTEGRATED SDN Fx

CAPABILITIES

Seamless Interconnection of Pods between multiple locations without updates to the WAN for resource sharing and geographical redundancy; fast resiliency

Pods can connect over dark fiber, L2 Ethernet services and IP/MPLS routed cores

Customer

Wide Area Network

Avaya Pod Px Interconnect

Pod Fx

Network

Avaya VSP Third Party

Device Avaya VSP

Pod Fx

Network

Third Party

Device

Avaya VSP Avaya VSP

Page 10: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 10

GEO-REDUNDANCY: FLEXIBLE OPTIONS

Options for geo-redundancy

– Interconnection of Pod’s; including 4200 / 2400 combinations

– ESS-appliance for redundancy

Pick and choose what applications you want to run geo-redundant (full suite or only most mission critical)

Independently manage solutions so that there is no dependency on either data center.

Integrate Independent Distribution Facility (IDF), Main Distribution Facilities (MDF), and Data Centers for distributed functionality

Fabric

Network

ESSA AES2 WebLM

US SM4

ESSB PS

SMGR

SM3

COM-VPS

PVM

IPFM

vCenter

VPFM

AAC

EMC

ACM

ASBC AACC

AAEP

ADS

AAM POM WFO

Optional Suite of Applications

CMA AES1 WebLM

US SM1

CMB PS SMGR SM2

COM-VPS PVM IPFM

vCenter

VPFM

AAC EMC

ACM AAM AACC

ASBC

ADS

AAEP POM WFO

Full suite of applications

Scaled for DR Solutions

Pod Fx in DC 1

Large remote site

Pod Fx in DC 2

Small remote site

Page 11: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 11

POD ORCHESTRATION SUITE

Single sign-on, single pane of glass

Lowers TCO, simplifying operations

Layered dashboards for health monitoring, diagnostics, performance, analytics and reporting

Integrated workflows for managing Pod Fx

Quick diagnosis and resolution of problems

Ease of use learning curve for IT personnel

Pod

Orchestration

Suite

Virtual Layer

Server Layer

Storage Layer

Network Layer

Application Layer (e.g. SMGR)

(e.g. vCenter)

(e.g. Server Mgmt)

(e.g. Uni-Sphere)

(e.g. COM/VPS)

PO

D O

rch

estra

tion

Su

ite

Page 12: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 12

POD VISUALIZATION MANAGER DASHBOARD: REAL-TIME

HEALTH MONITORING

Colored Status

indicators per component

Component

details (fault / monitoring

data) Click on any

element to get

a detailed

view

Page 13: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 13

MANAGEMENT SERVER CONSOLE

Centralized tool for installation, upgrade and maintenance on Pod Fx

Software and firmware repository for Pod infrastructure apps, including;

– Avaya Aura, VMware, Pod Orchestration Suite and 3rd party devices

Enables rapid deployment of new applications in the field

Includes Pod Utility Module (PUM) which

supports:

– Smart upgrade – automatically checks if an infrastructure application upgrade is needed and looks at compatibility

Page 14: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 14

BUILD VERSUS BUY: KEY CONSIDERATIONS

1. Time – Based on Customer input, 9-12 months is the average time it takes

to build a complete virtualized environment for real-time applications

2. Resourcing – Does your staff have the necessary skill sets to not only build the

environment but also properly maintain that environment? What

training is required?

3. Lifecycle management – Upgrades, patching, regression testing, compatibility matrixes, etc.

Maintenance of the virtualized environment requires skilled architect

/ engineering resources.

“Building our virtualized contact center environment took 9 months and A LOT of headaches. We really see the value in the Pod Fx Solution”

– Large North America Airline Company

Page 15: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 15

System Purchase

Design and Procurement

Personnel

Infrastructure

Maintenance

Training

Upgrades

DIY Solution

TCO REDUCTIONS ON AVERAGE OF 40% OVER BUILD IT

YOURSELF

Pod Fx Solution

System Purchase

“Realize Savings by Reducing Hidden Costs”

Expansion

Migration

Pod Fx Savings & Benefits

Pre-Integrated,

Turnkey Solution

Pre-built and certified Avaya full-stack virtualized solution reduces implementation time

Reduced

Infrastructure

Facilities costs reduced with virtualization: power, real estate, cooling, networking equipment

Reduced Maintenance Support costs reduced: single call support, centralized management entire solution including

infrastructure. Infrastructure can be upgraded or repaired without incurring downtime.

Reduced Training Reduced training and salary costs with the delivery of a pre-built and tested solution

Simplified Upgrades Ease of solution expansion – servers, network, and storage can be added as needed. Solution

upgrades simplified with no hardware dependencies.

Improved High

Availability

Combining Avaya product HA with VMware HA adds an additional level of fault tolerance with

the ability to restore components to normal operation in the event of a server failure.

Expansion/

Migration Flexibility Facilities costs reduced for minor changes or additional components to the solution. Migration to

newer technology is greatly simplified, i.e. newer servers.

Page 16: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 16

Overview of new functionality

POD Fx 3.0

Avaya Aura 7.0 Support

– Reduced footprint, higher scaling, virtualized DSPs and increased security and manageability

Greater suite of virtualized applications

– Engagement Development Platform, Aura Conferencing, OneX Attendant, Avaya Aura Contact Center and SBC 7.0

Higher performance and increased storage

– VSP 7200 switches, enclosure options and higher performance storage option for demanding applications

Positioned for the future with Pod Fx branding

– Future integrated SDN capabilities

– Full office communications suite with future support for wireless and video surveillance

Pod Fx 3.0 runs on Rel 2.x Hardware Platform

Page 17: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 17

HYPER CONVERGED: EXTENDING THE POD Fx

PORTFOLIO

Mid

-Mark

et

Co

mm

erc

ial

En

terp

ris

e

Serv

ice P

rovid

er

Pod Fx 2400

Service Requirements

• UC, CC, Midmarket Solutions

• Virtualized High Availability

Redundancy Options

• Geo-Redundancy (Active/Active)

• Dual DC (Active/Standby)

Scaling

• Multiple application Instances

Commercial & Enterprise Solution

Hosted, Enterprise & Cloud Solution

Pod Fx 4200

Service Requirements

• Enterprise UC, CC, UCaaS, CCaaS,

VaaS, IaaS

• Multi-Instance or Multi-Tenant

• Virtualized High Availability

Redundancy Options

• Geo-Redundancy (Active/Active)

• Dual DC (Active/Standby)

Scaling

• Expansion racks

• Multiple application instances

Custom enclosure

• Integrated power

>2K

Service Requirements

• UC, CC, Midmarket / Satellite DC

• Virtualized High Availability / vSAN

Pod Fx 400

HCI for Midmarket / Satellite DCs

Page 18: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

Visit Our Smart City

6:30pm 9:00pm

Monday, April 4

7:00am 8:30am

12:15pm 1:30pm

Tuesday, April 5

7:00am 8:30am

12:15pm 1:30pm

6:00pm 8:00pm

Wednesday, April 6

7:00am 8:30am

(Expo closes after

breakfast)

Thursday, April 7

Expo Hours

Page 19: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

Complete your survey at the end of the session in the Mobile App

Page 20: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

© 2016 Avaya Inc. All right reserved 20

Page 21: VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY … · 2016. 6. 10. · VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

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