1
A competitive, sustainable, and technology-based agriculture and fishery sector, driven by productive and progressive farmers and fisherfolks, supported by efficient value chains and well integrated in the domestic and international markets contributing to inclusive growth and poverty reduction.
Vision Mission
To help and empower the farming sector and fishing communities and the private sector to produce enough, accessible and affordable food for every Filipino and a decent income for all.
2
Performance Pledge
We, the officials and employees of the Department of Agriculture RFU -10 commit to:
S erve you promptly, efficiently and courteously;
E nsure strict compliance with service standards, with
written explanation for any delays in frontline services;
R espond to your complaint about our services the
soonest and take corrective measures;
V alue every citizen’s comments and suggestions including
those with special needs such as the differently-abled, pregnant women and senior citizens; and
Empower the public through 24/7 access to information on
our policies, programs, activities and services through our website (http://www.cagayandeoro.da.gov.ph/)
All these we pledge, because YOU deserve no less.
Feedback and Redress Mechanisms
Please let us know how we have served you by doing any of the following:
Accomplish our Feedback Form available in the Public Assistance Desk.
Send your feedback through e-mail
If you are not satisfied with our services, your written/verbal complaints shall immediately be attended to by the Agency Mamayan na Partner (Lolita G. Zapatos, Supervising Administrative Officer) or through the Public Assistance Desk Officer or e-mail to: [email protected]. gov.ph THANK YOU for helping us improve our services.
3
LIST OF FRONTLINE SERVICES Department of Agriculture, Regional Field Office 10
1. REGIONAL OFFICE :
Type of Frontline
Service
Fees Forms Processing Time
(under normal
circumstances per
transaction
Person In-Charge
A. Agribusiness and Marketing Assistance Division (AMAD)
1. Provide Market
Information and
Technical Services:
A. Enterprise
Development
B. Investment
Promotion
C. Market
Development
None
None
None
Profile
Profile
Event Schedule/Price
Information Sheet
1 hour
1 hour
1 hour and 15
minutes
Sonia E. Oliveros
Cleofe O. Ampatin
Corazon E. Balabat
B. Field Operations Division (FOD)
Distribution of Buffer
Seeds of Corn, Rice and
Vegetable at the
Research Centers (RCUD
/RCHD/NMACLRC)
Distribution of Frozen
Semen of Large and
Small Ruminants
Distribution of Forage
Planting Materials
Distribution of Goat
Issuance of Organic
Certification Subsidy
None
None
None
None
None
Acknowledgement
Receipt, Gate Pass
Request Form, Gate Pass
Acknowledgement
Receipt, Gate Pass
Invoice Receipt of
Property, Requisition and
Issuance Slip, Gate Pass
Application Form,
Pre-Assessment & Certifi-
cation Report
3 hours and
40 minutes
30 minutes
3 hours and 40
minutes
1 day, 1 hour and 45
minutes
26 days and 2 hours
Rice/Corn/HVCDP
Program
Coordinators/Staff
Livestock Program
Coordinator
Livestock Program
Coordinator
Livestock Program
Coordinator
Organic Agriculture
Program Focal Person
Type of Frontline
Service
Fees Forms Processing Time
(under normal cir-
cumstances per
transaction
Person In-Charge
C. INTEGRATED LABORATORIES DIVISION C.1 Regional Soils Laboratory
1. Soil Testing, Special Assay and Micronutrient Analysis 2. Refill of Soil Test Kit (STK) 3. Availment of Trichoderma - Compost Fungus Activator (CFA)
Soil Testing- P100.00/sample Special Assay- Total N<P<K Analysis P500/sample Micronutrient Analysis- P100.00/sample P200.00/kit P10.00/packet
Sample info Sheet and Billing Sheet for payment Info sheet and Billing sheet for Payment Info sheet and Billing sheet for payment
5 days after submission of Sample 2 hours and 30 minutes 2 hours and 30 minutes
RSL Chemists and Staff Zenaida S. Jomoc, Rachel L. Borres and RSL Staff Helen B. Galang and Sylvia P. Kim
C.2 Feed Chemical Analytical Laboratory (FCAL)
FEEDS AND FEED INGREDIENTS ANALYSIS 1. Complete Proximate Analysis a. Crude Protein b. Crude Fiber c. Crude Fat d. Moisture e. Ash
216.00/ sample 240.00/ sample 216.00/ sample 120.00/ sample 120.00/ sample
Info Sheet & Order of Payment, Official Receipt
1 day and 55 minutes 2 days and 55 minutes 3 days and 55 minutes 1 day and 55 minutes 1 day and 55 minutes
Candelaria S. Lora Luz S. Liloc Luz S. Liloc Luz S. Liloc Lorna E. Estrada
4
Type of Frontline
Service
Fees Forms Processing Time
(under normal
circumstances per
transaction
Person In-Charge
2. Minerals Analysis a.Calcium b.Phosphorous c.Salt 3. Microscopy Examination 4. Urease Activity Test 5. Aflatoxin Test
240.00/ sample 240.00/ sample 240.00/ sample 120.00/ sample 216.00/ sample 1,300.00/sample
Info Sheet & Order of Payment, Info Sheet & Order of Payment Info Sheet & Order of Payment Info Sheet & Order of Payment
5 days and 55 minutes 5 days and 55 minutes 1 day and 55 minutes 1 day and 55 minutes 1 day and 55 minutes 1 day and 55 minutes
Razel A. Cataluña Razel A. Cataluña Luz S. Liloc Razel A. Cataluña Luz S. Liloc Razel A. Cataluña
C.3 Regional Animal Disease Diagnostic Laboratory (RADDL)
LABORATORY TESTING/ANALYSIS FOR ANIMAL DISEASE DIAGNOSIS 1. Rabies Examination/Flourescent Antibody Test 2. Agar Gel Immunodiffusion Test (AGID) a. Equine infectious anemia b. Avian influenza 3. Enzyme-Linked Immunosorbent Assay (ELISA) a. Caprine Arthritis and Encephalitis b. Avian Influenza c. Hog Cholera d. Pseudorabies Virus 4. Hemagglutination- Inhibition Test a. Avian Influenza (ducks only)
Free 150.00/sample (minimum of 20 samples) 140.00/sample (min. 20 samples) 140.00/sample (min. 44 samples) 140.00/sample (min. 92 samples) 140.00/sample (min. 92 samples) 26.00/sample (min. 20 samples)
Laboratory Diagnosis for Rabies Form Laboratory Examination Request Form; Order of Payment Laboratory Examination Request Form; Order of Payment Laboratory Examination Request Form; Order of payment
3 hours and 20 minutes 2 days and 15 minutes including Incubation Period 1 to 2 days and 33 minutes depends on the type of disease 3 days and 25 minutes
RADDL Veterinarian RADDL Veterinarian RADDL Veterinarian Dr. Oryza Kristy N. Bisahan
Type of Frontline
Service
Fees Forms Processing Time
(under normal
circumstances per
transaction
Person In-
Charge
b. Newcastle’s Disease (any avian specie) 5. Fecalysis a. Direct smear b. Concentrate/ Floatation 6. Necropsy 7. Rapid Plate Test a. Brucella sp. 8. Bacterial Isolation and Identification 9. Antibiotic Sensitivity Test 10. Microhematocrit Configuration Technique a. Trypanosoma spp. 11. Direct Microscopic Examination a. Trypanosoma spp b. Skin Scrapping (Mange Mites) 12. Rabies Vaccination
26.00/sample (min. 20 samples)
16.00/sample 26.00/sample 10.00 to 65.00/ Sample P20.00/sample 98.00/organism 70.00/organism (No standard rate yet) 20.00/mange mite None
Laboratory Examination Request Form; Order of payment Laboratory Exam Request Form; Order of Payment Laboratory Exam Request Form; Order of Payment Laboratory Exam Request Form; Order of Payment Laboratory Exam Request Form; Order of Payment Laboratory Exam Request Form; Order of Payment Laboratory Exam Request Form; Order of Payment Laboratory Exam Request Form; Order of Payment None
3 days and 25 minutes 1 hour and 17 minutes 1 to 3 hours and 15 minutes depending on the size of animal 3 hours and 15 minutes 5 days and 15 minutes 48 hours and 15 minutes 39 minutes 48 hours and 15 minutes 15 minutes
Dr. Oryza Kristy N. Bisahan Dr. Janet D. Lopez Dr. Viralou L. Tuquib RADDL Veterinarian Dr. Viralou L. Tuquib Dr. Viralou L. Tuquib Dr. Viralou L. Tuquib Dr. Viralou L. Tuquib RADDL Veterinarian
C.4 Regional Crop Protection Center (RCPC)
1. Distribution of Biological Control Agents (BCA) for Pests Management a) Trichogramma evanescens for Asiatic corn borer
P 1.00/card
Order of Payment
35 minutes
Plant Biological Control Unit
5
Type of Frontline
Service
Fees Forms Processing Time
(under normal
circumstances per
transaction
Person In-Charge
b) Trichogramma japonicum for Rice stemborer c) Trichogramma chilones, Corn d) Trichogramma chilones for vegetable and fruit trees e) Metarhizium anisopleae for Rice black bug & other pests f) Beauveria bassiana for Rice black bug & other Pests g) Chilorus nigrita h) Earwig sp. i) Green lacewig 2. Extension/Education Services a) Pest clinic/ Diagnosis b) Other technical referral
P125.00/ha
P 1.00/card
Free
Free
Free
Free
Free
Free
Free
Free
Order of Payment Order of Payment Order of Payment Order of Payment Order of Payment Order of Payment Order of Payment Order of Payment Service Request Service Request
35 minutes 35 minutes 35 minutes 35 minutes 35 minutes 35 minutes 35 minutes 35 minutes 1 hour and 50 minutes Depending on the type of technical assistance needed
Plant Biological Control Unit Plant Biological Control Unit Plant Biological Control Unit Plant Biological Control Unit Plant Biological Control Unit Plant Biological Control Unit Plant Biological Control Unit Plant Biological Control Unit RCPC
D. REGULATORY DIVISION
1. Registration of Animal Feed Establishment (New And Renewal) A. Feedmill B. Feed Importer/ Indentor
P450-720/ year (depending in the capacity) P480/ year
BAI-AFSD Form No.1 (Application for Animal Feed Establishment)
Inspection and Endorsement to Bureau of Animal Industry, Manila – 6 days, 4 hours and 40 minutes
Janniver C. Chua
Type of Frontline
Service
Fees Forms Processing Time
(under normal
circumstances per
transaction
Person In-
Charge
C. Feed Supplier D. Feed Distributor E. Feed Retailer 2. Registration of Veterinary Drug/ Biologic Establishment (New and Renewal) 1. Manufacturer 2. Trader 3. Distributor 4. Outlet D3. Registration of Feed Product (New and Renewal) D4. Registration of Poultry and Livestock Handler (New and Renewal) D5. Registration and Accreditation of Transport Carriers (New and Renewal)
P240/ year P 120/ year P60/ year P6,000/ year P3,600/ year P2,400/ year P240/ year P100.00/feed/ product/year P300/ per Classification P500/ carrier
BAI-AFSD Form No.1 (Application for Animal Feed Establishment) BAI-AFSD Form-No. 2 (Application for Veterinary Drug and Product Establishment); Order of Payment BAI-AFSD Form No. 4 (Application for Licensing of Feed Product); Order of Payment BAI-AFSD Form No. 1 (Application for Livestock Handler); Order of Payment BAI- Form No. 2 (Application for Registration & Accreditation of Transport Carrier) ; Order of Payment
Inspection and Endorsement to Bureau of Animal Industry, Manila – 6 days, 4 hours and 40 minutes 6 days, 4 hours and 55 minutes (Inspection and Endorsement to Bureau of Animal Industry, Manila) 5 days, 4 hours and 45 minutes (Inspection and Endorsement of New Registration to BAI, Manila ) 5 days, 4 hours and 45 minutes (Inspection and Endorsement of New\Renewal of Registration to BAI, Manila ) 6 days, 4 hours and 55 minutes (Inspection and Endorsement of New\Renewal of Registration to BAI, Manila )
Janniver C. Chua Janniver C. Chua Janniver C. Chua Janniver C. Chua Janniver C. Chua
6
Type of Frontline
Service
Fees Forms Processing Time
(under normal
circumstances per
transaction
Person In-Charge
D6. Registration and Accreditation of Animal Facilities in Compliance to RA 8485 (Animal Welfare Act) New and Renewal : A) Animal Control facility, Veterinary Hospital/Clinic, Wildlife Rescue Center B) Aviary (Ostrich Farm), Cattery/ Kennel/ Lab. Animal facility/Pet Shop, Racetrack/ Equestrian, Small Animal Show, Stock Farm, Corral, Stockyard/ Stud Farm C) Crocodile Farm, Circus/Carnival/ Animal Show, Hog Farm/Poultry Farm, Monkey Farm for Export, and Zoo Veterinarian D7. Issuance of Good Agriculture Practices (GAP) Certification D8. Plant Nursery Accreditation & Plant Material Certification D9. Facilitate Plant Certification D10. Certification of Cutting Fruit Trees (per DAO No. 18,s. 1994)
P300/ year P500/ year P1,000/ year None Accreditation Fee
- P1000 Application Fee - P500 None None
BAI- AWD Form No.1; Order of Payment BAI- AWD Form No.1; Order of Payment BAI- AWD Form No.1; Order of Payment BAFS-QP-TSD-FO1 CRPSD Form No. 1 Application Form None
7 days, 4 hours and 55 minutes 7 days, 4 hours and 55 minutes 7 days, 4 hours and 55 minutes 9 days, 3 hours and 5 minutes 13 working days 5 days, 1 hour and 5 minutes 3 days, 1 hour and 35 minutes
Julesben Caesar Maquiling Julesben Caesar Maquiling Julesben Caesar Maquiling Christine A. Lumawag Caren A. Alamag Caren A. Alamag Luisito S. Ofngol
Type of Frontline
Service
Fees Forms Processing Time
(under normal
circumstances per
transaction
Person In-
Charge
E. RESEARCH DIVISION
1. Provide Technical Assistance on – A. Organic Agriculture B. Climate Change C. Biotechnology D. Crop Management • Varietal Improvement • Farm planning, budgeting and economics • Soil fertility management • Pest and disease diagnosis • Farming system • Product and by- product utilization E. Livestock • Product/By-Product Utilization • Animal Health • Animal Production • Forage and Pasture • Animal Breeding 2. Availment of Information Materials/ Farmers Informatin Technology Services (FITS)
None Service Request Form
1 hour and 20 minutes Science Research Specialists: Lorena V. Duna Berly F. Tatoy Lilia M. Cagbabanua Antonieta S. Tumapon Gloria L. Betonio Catalino S. Soriano, Jr. Dr. Rutchie V. Pique Cezar C. Marasigan Willie D. Nacalaban Library In- Charge
E.1 Northern Mindanao Agricultural Crops & Livestock Research Complex (NMACLRC)
1. Availment of Disease- Free Potato Planting Materials – Generation 0 (G0) 2. Bacterial Wilt Soil Analysis > within Region 10 > outside Region 10 3. Distribution of Indigenous Seeds and Planting Materials (NMACLRC/RCUD)
P2.50/tuber P 100.00/sample P 200.00/sample None
Service Request Form, Order of Payment, Gate Pass Service Request Form, Order of Payment, Gate Pass Service Request Form, Order of Payment, Acknow Ledgement Re ceipt, Gate Pass
1 hour and 35 minutes 5 days and 7 minutes 1 hour and 43 minutes
Lorena V. Duna Laboratory Technical Staff Project Leader
7
Type of Frontline
Service
Fees Forms Processing Time
(under normal
circumstances per
transaction
Person In-Charge
E.1 Northern Mindanao Agricultural Crops & Livestock Research Complex (NMACLRC)
4. Bull, Buck and Ram Dispersal (NMACLRC/ RCUD) 5. Distribution of Forage Planting Materials 6. Production & Distribution of Small Ruminants Frozen Semen 7. Horse Breeding Services 8. Distribution of Liquid Nitrogen (LN2) 9. Extension Services on Artificial Insemination 1. Large Ruminants
(Carabao & Cattle) 2. Small Ruminants (Goat)
None None None P500.00/breeding P80.00/ liter None
Invoice Receipt of Property, Gate Pass Acknowledgement Receipt, Gate Pass Withdrawal Slip, Acknowledgement Receipt, Gate Pass Service Request Form, Order of Payment Order of Payment, Gate Pass None
1 day, 1 hour and 45 minutes 3 hours and 20 minutes 1 hour and 5 minutes 50 minutes 35 minutes 10 minutes
Catalino S. Soriano, Jr. and Livestock Program Coordinator Project In-Charge Station Head/ Frozen Semen Laboratory In- Charge Project In-Charge And Animal Caretaker Station Head and LN2 Plant In- Charge AI Technician
E.2. Research Center for Upland Development (RCUD)
1. Distribution of Quality Planting Materials • Rubber • Budsticks, • Scion • Forage legumes (seeds) • Asexually Propagated - Durian, Lanzones, Rambutan, Mango • Sexually Propagate - Mangosten
P30.00/ piece P25.00/ meter P2.00/piece P250.00-500.00/ Kilo P60.00/pc P30.00/pc
Requisition and Issue Slip , Order of Payment, Gate Pass
1 hour per transaction Project In- Charge
Type of Frontline
Service
Fees Forms Processing Time
(under normal
circumstances per
transaction
Person In-
Charge
2. Distribution of Available Rice and Corn Seeds A. Corn Certified seeds Registered seeds B. Rice Certified seeds Registered seeds 3. Distribution of Goat
At 20 kgs./bag P460.00/bag P520.00/bag At 40 kgs./bag P1,200/bag P1,600/bag None
Requisition and Issue Slip , Order of Payment, Gate Pass Invoice Receipt of Property, Requisition and Issue Slip, Gate Pass
1 hour per transaction 1 to 3 hours per transaction
Livestock Program Coordinator / Project In- Charge
E.3. Research Center for Hillyland Development (RCHD)
1. Production and Distribution of Various Seeds & Planting Materials • OPV Corn seeds • Sweet potato cuttings • Anthurium seedlings • Budded citrus Seedlings • Coffee seedlings • Coffee seedlings (clone) • Yacon seedlings • Mushroom fruit bags • Mushrum spawn Assorted vegetables • Baguio beans • Pechay • Okra Lowland vegetables • Bush sitao • Squash 2. Production and Distribution of Vermi And Compost
P600/bag (@18 kg./bag) P.50.00/cutting P20.00/bag P25.00/seedling P15.00/seedling P25.00/seedling P10.00/piece P20.00/bag P70.00/btl. P500.00/kg. P500.00/kg. P350.00/kg. P300/kg. P1,200/kg Vermi - P250.00/kg. Compost - 250.00/bag (@50 kls./bag)
Service Request Form, Order of Payment, Gate Pass Service Request Form, Order of Payment, Gate Pass
2 hours and 10 minutes 1 hour and 45 minutes
Project In-Charge and Farm Superintendent II Project In-Charge and Farm Superintendent II
8
FORM 2 –
STEPS AND PROCEDURES IN THE AVAILMENT OF THE
FRONTLINE SERVICES
9
A. AMAD TITLE OF THE FRONTLINE SERVICE: 1. PROVIDE MARKET INFORMATION AND TECHNICIALSERVICES –
ENTERPRISE DEVELOPMENT; INVESTMENT PROMOTION ; AND MARKET DEVELOPMENT Schedule of Availability of Service: Monday to Friday, 8:00 AM to 12:00 NN and 1:00 PM to 5:00 PM Who may Avail of the Service:
Individual Farmers, Entrepreneurs, Processors and Investors Local Government Units and Academe Cooperative, Farmers Association and People Organizations Corporations
What are the documentary requirements: 1.Letter Request 2. Valid ID
Duration: a. ENTERPRISE DEVELOPMENT SERVICES - 1 hour b. INVESTMENT PROMOTION SERVICES - 1 hour c. MARKET DEVELOPMENT - 1 hour and 15 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity
(Under Normal
Circumstances)
Person In
Charge
Fees Form
1
A. ENTERPRISE
DEVELOPMENT
Follow-up letter
request submitted to
the Regional
Director
Refer to the technical
staff in-charge of the
following services:
A. Buyers and Sellers
Profile
B. Commodity Cost
Structure
C. Food Terminal Profile
(Municipal/Barangay)
D. Commodity Flow
Analysis
Conduct briefing to client
on the information
requested
5 minutes
40 minutes
ENTERPRISE
DEV’T SECTION
Evangeline
Sabellina
Sonia Oliveros
Sonia Oliveros
Sonia Oliveros
Sonia Oliveros
Sonia Oliveros
None
None
None
None
Profile
Profile
2 Receive copy of the
requested data
Provide copy of the data
or information requested
15 minutes Evangeline
Sabellina
None Client Service
Form
Step Applicant/ Client Service Provider Duration of
Activity (Under
Normal
Circumstances)
Person In
Charge
Fees Form
1
B. INVESTMENT
PROMOTION
Follow-up letter
request submitted to
the Regional Director
Refer to the technical staff
in-charge of the following
services:
A. Investment Opportunity Profile
B. Investment Matching
C. Value Chain Analysis/
Marketing Research and Studies
Conduct briefing to client on the
information requested
5 minutes
40 minutes
INVESTMENT
PROMOTION
SECTION
Evangeline
Sabellina
Cleofe Ampatin
Cleofe Ampatin
Cleofe Ampatin
Cleofe Ampatin
None
None
None
None
Profile
Profile
2 Receive copy of the
requested data –
Event Schedule and
Prices of Commodities
Provide copy of the data or
information requested
15 minutes Evangeline
Sabellina
None Client
Service
Form
1
C. MARKET
DEVELOPMENT
Follow-up letter
request submitted to
the Regional Director
Refer to the technical staff in-
charge of the following services:
A. Market Related Events - Trade
Fairs, Congress, Exhibits, Expo
(Local and International)
B. Price Analysis
C. Market Matching, Linkage,
Referrals
Conduct briefing to client on the
information requested
5 minutes
15 minutes
15 minutes
30 minutes
25 minutes
MARKET DEV’T.
SECTION
Evangeline
Sabellina
Corazon Balabat
Corazon Balabat
Corazon Balabat
Corazon Balabat
None
None
None
None
None
None
Event
Schedule
Price Info
None
None
2 Receive copy of the
requested data
Provide copy of the data or
information requested
15 minutes Evangeline
Sabellina
None Client
Service
Form
10
B. FIELD OPERATIONS DIVISION
TITLE OF THE FRONTLINE SERVICE: 1. DISTRIBUTION OF BUFFER SEEDS OF CORN, RICE AND VEGETABLE AT
THE RESEARCH CENTERS (RCUD/RCHD/NMACLRC)
Schedule of Availability of Service:
Monday to Friday, 8:00am to 5:00pm
Who May Avail of the Service:
Farmers, Local Government Units, and other interested groups
What Are the Requirements:
Validated Damage Report
Master list of Affected Farmers
Endorsement by the Provincial/City/Municipal Agriculturist or Municipal Agricultural Officer
Duration: 3 hours and 40 minutes
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal (Circumstances)
Person In Charge
Fees Form
1 Submit Required documents/ report
Review the documentary requirements
10 minutes Rice/Corn/ HVCDP Program Coordinators/Staff
None None
2 Allocate available seeds Prepare Release Order for the Research Center Chiefs thru Radio Mes-sage
10 minutes 20 minutes
Rice/Corn/ HVCDP Program Coordinators/ Staff
None None
3 Coordinate with person-in-charge at Research Centers for the release of seeds Prepare Acknowledgement receipt and Client Service Form (CSF) to be filled up by the farmer beneficiaries/LGUs/Other interested groups
20 minutes 20 minutes
Rice/Corn/ HVCDP Program Coordinators/ Staff
None
None Acknowledgement Receipt and Client Service Form
4 Submit acknowledgement receipt, Client Service Form, and master list duly signed by farmers/ beneficiaries
Receive and Review Documents submitted Prepare Gate Pass
20 minutes Rice/Corn/ HVCDP Program Coordinators/ Staff
None None Acknowledgement Receipt, Gate Pass and Client Service Form (CSF)
5 Receive seeds Prepare and release seeds
120 minutes (2 hours)
Research Center’s Staff
None Gate Pass
TITLE OF THE FRONTLINE SERVICE: 2. DISTRIBUTION OF FROZEN SEMEN OF LARGE AND SMALL RUMINANTS
Schedule of Availability of Service:
Monday to Friday, 8:00am to 5:00pm
Who May Avail of the Service:
Local Government Units
What Are the Requirements:
Request Form
Duration: 30 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider
Duration of Activity (Under Normal Circustances)
Person In Charge
Fees Form
1 Submit Request Form for Frozen Semen Straws
Record Request on number of Straws to be provided
15 minutes Livestock Program\ Regional AI Coordinator – Leo Osalvo
None Request Form
2 Sign Record book as acknowledgement of the item
Prepare Gate Pass and release frozen semen
15 minutes Livestock Program\ Regional AI Coordinator- Leo Osalvo
None Gate Pass and Client Service Form
3 Present Gate Pass to the Guard on duty
11
TITLE OF THE FRONTLINE SERVICE: 3. DISTRIBUTION OF FORAGE PLANTING MATERIALS
Schedule of Availability of Service:
Monday to Friday, 8:00am to 5:00pm
Who May Avail of the Service:
Farmers and Ranchers, Local Government Units and other Stakeholders
What Are the Requirements:
Letter Request of the Local Chief Executive
Master list of Farmer - Recipients
Endorsement by the Provincial/City Veterinary Offices/Municipal Agriculturist or Municipal Agricultural Officer
Duration: 3 hours and 40 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal (Circumstances)
Person In Charge Fees Form
1 Submit required documents\report
Review the documentary requirements
10 minutes Livestock Program Coordinator/Staff
None None
2 Allocate available forage seeds and planting materials Prepare Release Order for the Research Center Chiefs thru Radio Message
10 minutes
20 minutes
Livestock Program Coordinator/Staff
None None
3 Coordinate with Project-in-Charge in the Research Centers for the release of seeds Prepare Acknowledgement receipt and Client Service Form to be filled up by the farmer beneficiaries
20 minutes
20 minutes
Livestock Program Coordinator/Staff
None
None Acknowl-edgement Receipt and CSF
TITLE OF THE FRONTLINE SERVICE: 4. DISTRIBUTION OF GOAT
Schedule of Availability of Service:
Monday to Friday, 8:00am to 5:00pm
Who May Avail of the Service:
Farmer Clientele, Local Government Units and other walk-in clients
What Are the Requirements:
Letter Request approved by the Department of Agriculture – Regional Director
Duly Notarized Memorandum Of Agreement
Invoice Receipt of Property together with Journal Voucher signed by the Accountant of LGU - Recipients
Duration: 1 day, 1 hour and 45 minutes
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Submit the documentary requirements
Review the documents submitted
25 minutes Livestock Program Coordinator/Staff
None None
2 Endorse approval of the Invoice Receipt of Property by the Regional Director
10 minutes Livestock Program Coordinator/Staff
None Invoice Receipt of Property
3 Forward the documentary requirements to RCUD
1 day Livestock Program Coordinator/Staff
None None
4 Submit acknowledge-ment receipt, Client Service Form, and master list duly signed by farmers/beneficiaries
Receive and review documents submitted Prepare Gate Pass
20 minutes Research Center’s Project-in-Charge
None Acknow- ledgement Receipt, Gate Pass and CSF
5 Sign Acknowledgement Receipts and receive seeds and planting materials
Release seeds and planting materials
120 minutes (2 hours)
Research Centers (Warehouseman)
None Gate Pass and Client Service Form
4 Prepare Requisition and Issuance Slip (RIS)
10 minutes RCUD’s Project-in-charge
None RIS
5 Sign Receipt Invoice Slip (RIS), fill-up Client Service Form (CSF) and receive animals
Issue Gate Pass and release animals
1 hour Project in-charge/ RCUD Animal Caretaker
RIS, Gate Pass and Client Service Form
12
TITLE OF THE FRONTLINE SERVICE: 5. ISSUANCE OF ORGANIC CERTIFICATION SUBSIDY
Schedule of Availability of Service:
Monday to Friday, 8:00am to 12:00 NN and 1:00 pm to 5:00 PM
Who May Avail of the Service:
Individual or Organized Group of Farmers/Producers/Processors classified as Micro, Small and Medium
Enterprises (MSMES) applying for Local Third-Party Organic Certification
What Are the Documentary Requirements:
For individual Farm/Processor
- Accomplished application form provided by the Organic Certifying Body (OCB)
- Registration of the farm/organization
- Organic Management Plan (OMP)
- Farm maps/layouts
For Smallholder Groups
- Accomplished application form provided by the Organic Certifying Body (OCB)
- Registration of the group/organization
- Operating Manual (Internal Control System)
- Internal Standard
- Inspection and Certification Report
- Farmers’/Members’ Profile
- Farm maps
Duration: 26 days and 2 hours
Step Applicant/
Client Service Provider Duration of
Activity (Under
Normal Circumstances)
Person In Charge Fees Form
1 Submission of Letter of Intent to the DA RFO X
Provide application
form and conduct
briefing for
Documentary requirements
1 hour Organic Agriculture Program Focal
Person/FOD
None Application Form
2 Submit Accomplished application form
and Documentary requirements
Receive and review
accomplished application and Documents submitted
30 minutes Organic Agriculture Program Focal
Person/FOD
None None
3 Conduct
pre-assessment/field
validation and submit
recommendation
3 days Designated Organic Pre-Assessors
(FOD and RegD)
None Pre-Assessment
Report
4 Sign MOA If certifiable,
endorsement to OCB
and signing of MOA
1 day FOD and OCB None None
5 Conduct Inspection
and issue certification
report and registration
to Bureau of Agriculture and
Fisheries Standards
(BAFS)
3 days Organic Certifying
Body (OCB) None None
6 Issuance of
certification report and
registration to BAFS
3 days OCB None Certification Report
7 Preparation and
Processing of
documents for certification subsidy
15 days Organic Agriculture
Program Focal
Person/FOD
None
8 Issue Certificate of Registration and
forward to DA
Regional Office
1 day OCB None Certificate of
Registration
9 Receive Certificate Of Registration
Release Certificate of Registration
30 minutes Organic Agriculture Program Focal
Person/FOD
None None
13
C. INTEGRATED LABORATORIES DIVISION
C.1 Regional Soils Laboratory (RSL)
TITLE OF FRONTLINE SERVICE: 1. SOILTESTING, SPECIAL ASSAY AND MICRONUTRIENT ANALYSIS
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
Farmers, Investors, Researchers, Local Government Units , Other Stakeholders and Students
What Are the Requirements:
1. Samples
a) Soil Testing (N, P, K, OM and PH with fertilizer recommendation)
- 1 kilo soil sample
b) Special Assay (Organic and Chemical Fertilizers)
- 250-500 grams of organic soil
- 250 ml. liquid fertilizer
c) Micronutrient Analysis
- 250 grams of soil sample
- 100 grams per element (Cu, Zn, Mn, Fe)
2. Sample Information Sheet
3. Endorsement from Local Chief Executive or Project Coordinator (free analysis for techno demo areas)
4. Letter Request addressed to DA-10 Regional Director (free analysis for research and or other government
purposes)
Duration: 5 working days (Services are treated on a first-come first-serve basis)
Schedule for the release of Laboratory Results:
a. Soil Testing and Special Assay - Every Friday, with a minimum of 5 working days from submission of
Samples
b. Micronutrient Analysis - On the 15th and 30th of the month
How to Avail of the Service:
Step Applicant/ Client Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Accomplish Information Sheet and submit the samples
Receive the Information Sheet and interview the client
5 minutes Helen B. Galang Sylvia P. Kim
None Info Sheet
2 Issue Billing Statement
5 minutes Helen B. Galang Sylvia P. Kim
None Billing Statement
3 Present Billing Statement and pay to the Cashier
Issue Order of Payment Process Payment & Issue Official Receipt (OR)
5 minutes 10 minutes
Patrick Pedarse/ Accounting Section Collecting Officer/ Liza Oran
None Soil testing - 100.00/sample Spl. Assay - 500.00/sample Micronutrient - 100.00/sample
Order of Payment Official Receipt
4 Present Official Receipt to RSL Staff
Record O.R. 5 minutes Helen B. Galang Sylvia P. Kim
None Official Receipt
5 Process/analyse Samples & cross check results Encode laboratory result Review and certify laboratory result
4 days and 7 hours 5 minutes 5 minutes
RSL Chemists/ Staff Procesa Suello Elena Susaya RSL Chemists
None None None
None Laboratory Result Laboratory Result
6 Get result after 5 days from the submission of soil samples
Release result and provide briefing
20 minutes Helen B. Galang Sylvia P. Kim
None Laboratory Result/Client Service Form
14
TITLE OF FRONTLINE SERVICE: : 2. REFILL OF SOIL TEST KIT
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
Farmers, Investors, Researchers, Academe, Local Government Units, other Stakeholders
What Are the Requirements:
Letter Request addressed to DA-10 Regional Director for free refill.
Endorsement for Local Executive
Duration: 2 hours and 30 minutes (Services are treated on a first-come first-serve basis)
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Accomplish Information Sheet and Submit empty STK for refill
Receive the Information Sheet and interview the client
5 minutes Helen B. Galang Sylvia P. Kim
None Info Sheet
2 Validate Information & Issue Billing Statement
5 minutes Helen B. Galang Sylvia P. Kim
None Billing Sheet
3 Present Billing Statement and pay to the Cashier
Issue Order of Payment Process payment & Issue Official Receipt (OR)
5 minutes 10 minutes
Patrick Pedarse/ Accounting Section Collecting Officer/ Liza Oran
P200/ kit
Order of Payment Official Receipt
4 Present OR Record O.R. 5 minutes Helen B. Galang Sylvia P. Kim
None None
5 Prepare reagent & Solution Refill STK
7 days 1 hour
Zenaida Jomoc Rachel Borres
None None
TITLE OF FRONTLINE SERVICE: : 3. AVAILMENT OF TRICHODERMA COMPOST FUNGUS ACTIVATOR (CFA)
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
Farmers, Investors, Researchers, Local Government Units, other Stakeholders
Students
What Are the Requirements:
Letter Request approved by DA-RFO 10 Regional Director
Endorsement for Local Executive
Duration: 2 hours and 30 minutes (Services are treated on a first-come first-serve basis)
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Follow up request for availment of free Compost Fungus Activator
Receive the Information Sheet and interview the client
5 minutes Helen B. Galang Sylvia P. Kim
None Info Sheet
2 Issue Billing Statement
5 minutes Helen B. Galang Sylvia P. Kim
None Billing Sheet
3 Present Billing Statement and pay to the Cashier
Issue Order of Payment Process payment & Issue Official Receipt (OR)
5 minutes 10 minutes
Patrick Pedarse/ Accounting Section Collecting Officer/ Liza Oran
P10.00/ packet
Order of Payment Official Receipt
4 Present Official Receipt and receive CFA
Release CFA and conduct briefing
30 minutes Sylvia P. Kim Helen B. Galang
None None
6 Receive STK refill
Release STK refill and provide brief-ing
1 Hour Rachel Borres
None Laboratory Result/Client Service Form
15
C.2 Feed Chemical Analytical Laboratory (FCAL)
TITLE OF FRONTLINE SERVICE: 1. FEEDS AND FEED INGREDIENTS ANALYSIS
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
Poultry & Livestock Raisers, Researchers, Academe, Students,
Food Industries, Corn Dealers & Suppliers, Feed Millers, Feed Retailers,
Local Government Units, Farmers and other Government agencies
What Are the Requirements:
a) Samples for analysis must be :
- Dry
- Weigh t 250 grams per sample
- For Aflatoxin Test - 1 kilo per sample
- Corn sample should be grinded as corn grits
- Forage sample should be dried and cut into pieces
b) Additional requirement on Research purposes
- Letter Request approved by DA-10 Regional Director
Duration: A. COMPLETE PROXIMATE ANALYSIS
1. Crude Protein – 1 day
2. Crude Fiber – 2 days
3. Crude Fat – 3 days
4. Ash – 1 day
5. Moisture – 1 day
B. MINERALS ANALYSIS
1. Calcium – 5 days
2. Phosphorous – 5 days
3. Salt – 1 day
C. MICROSCOPY EXAMINATION – 1 day
D. UREASE ACTIVITY TEST – 1 day
E. AFLATOXIN TEST – 1 day ( every Friday only)
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Request for the services needed
Give the client Info Sheet Form
5 minutes L. Estrada None Info. Sheet Form
2 Accomplish Infor- mation Sheet and submit samples
Validate Information
5 minutes L. Estrada
None ISF
3 Pay to the Cashier
Process & Issue Official Receipt (OR)
15 minutes Collecting Officer Liza Oran
Complete Proximate Analysis: a. Crude Protein -P216/sample b. Crude Fiber -P240/sample c. Crude Fat - P216/sample d. Ash - P120/sample e. Moisture P120/sample Minerals Analysis: a. Calcium - P240/sample b. Phosphorous -P240/sample c. Salt - P240/sample Microscopy Examination- P120/sample Urease Activity Test- P216/sample Aflatoxin Test -P1,300/sample
OR
4 Present OR Record OR 5 minutes L. Estrada None None
5 Conduct Laboratory Analysis: A. Complete Proximate Analysis 1. Crude Protein 2. Crude Fiber 3. Crude Fat 4. Moisture 5. Ash B. Mineral Analysis 1. Calcium 2. Phosphorous 3. Salt C. Microscopy Examination D. Urease Activity Test C. Aflatoxin Test
1 day 2 days 3 days 1 day 1 day 5 days 5 days 1 day 1 day 1 day 1 day(every Friday only)
Cadelaria S. Lora Luz S. Liloc Luz S. Liloc Luz S. Liloc Lorna Estrada Razel Cataluña Razel Cataluña Luz S. Liloc Razel Cataluña Luz S. Liloc Razel Cataluña
Evaluation sheet
6 Evaluate Laboratory Results 5 minutes Razel Cataluña None Evaluation Sheet
7 Encode Laboratory Result Review Laboratory Result Sign Laboratory Result
10 minutes 5 minutes 5 minutes
Lorna Estrada Razel Cataluña Luz Liloc Ma. Teresa Roa, DVM, ILD Chief
None None None
Lab result Lab result Lab result
8 Receive Laboratory Result
Release Lab oratory result
5 minutes Lorna Estrada None Lab. Result/Client Service form
16
C.3 Regional Animal Disease Diagnostic Laboratory (RADDL)
TITLE OF FRONTLINE SERVICE: 1. RABIES EXAMINATION / FLOURESCENT ANTIBODY TEST
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
Severed head of the animal with skin intact wrapped tightly in plastic and place inside a clean and strong
container full of ice.
The examination will be done in the afternoon only
Samples received after 1:00 PM will be examined the following day
Release of Lab Result at 4:00 PM.
Duration: 3 hours and 20 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Fill up laboratory form and submit specimen
Receive specimen Interview client and record data given by client
10 minutes Silvan Acas RADDL Veterinarian
None Laboratory Diagnosis for Rabies Form
2 Process and examine specimen; record and sign results
3 hours
RADDL Veterinarian
None None
3 Return to RADDL at 4:00 PM to Receive examination result
Release examination result and provide advise/ recommendation to the client
10 minutes RADDL Veterinarian
None
Rabies Examina-tion Result
TITLE OF FRONTLINE SERVICE: 2. AGAR GEL IMMUNODIFFUSION TEST- EQUINE INFECTIOUS ANEMIA
AND AVIAN INFLUENZA
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
1 ml. fresh serum in a sterile container per sample
Certificate of Ownership (for horses only)
Duration: 2 days and 15 minutes including incubation period
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activit (Under Normal Cir-cumstances)
Person In Charge
Fees Form
1 Fill up request form and submit Specimen Including certificate of ownership (for horses only)
Receive specimen, interview client and record data/information Issue billing statement
5 minutes RADDL Staff None Laboratory Examination Request Form Billing Statement
2 Present billing statement to Accounting Section and pay fees at Cashier
- Issue Order of Payment - Process payment and Issue Official Receipt (OR)
2 minutes 5 minutes
Patrick Pedarse /Accounting Staff Liza Oran- Collecting Officer
150.00 per sample
Order of Payment OR
3 4 5
Present official receipt to the RADDL staff Receive laboratory result And sign in Registry logbook
Register OR and advise client sched-ule of release of laboratory result Process and incu-bate specimen and Prepare/sign result Release result brief client on findings/diagnosis
1 minute 2 days 2 minutes
RADDL Staff RADDL Veterinarian RADDL Veterinarian
Laboratory Result Examination Result Form/ Client Service Form
17
TITLE OF FRONTLINE SERVICE: 3. ENZYME-LINKED IMMUNOSORBENT ASSAY (ELISA) FOR CAE, AI, IBD, ND, HC, PRV, PRRS, PCV2
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
1 ml. fresh serum in a sterile container per sample
Minimum of 20 to 92 samples per test
Duration: 1 to 2 days and 33 minutes, depends on the type of disease
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Fill up request form and submit specimen
Receive specimen, interview client and record data/ information Issue billing statement
15 minutes RADDL Staff None None
Laboratory Examination Request Form Billing Statement
2 Present billing statement to Accounting Section and pay fees at Cashier
Issue Order of Payment Process payment and issue Official Receipt (OR)
5 minutes 10 minutes
Patrick Pedarse/Accounting Staff Liza Oran-Collecting Officer
140.00 per sample
- Order of Payment - OR
3 4 5
Present official receipt to the RADDL staff Receive laboratory result and sign in Registry logbook
Register OR and advise client on schedule of release of laboratory result Process specimen and prepare/sign result Release result and brief client on findings/diagnosis
1 minute . 1 to 2 days 2 minutes
RADDL Staff RADDL Veterinarian RADDL Veterinarian
None None None
Examination Result Form Examination Result Form/Client Service Form
TITLE OF FRONTLINE SERVICE: 4. HEMAGGLUTINATION-INHIBITION TEST FOR AVIAN INFLUENZA (DUCKS) ; NEWCASTLE’S DISEASE (ANY AVIAN SPECIES)
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
1 ml. fresh serum in a sterile container per sample (minimum of 25 samples per test)
Duration: 3 days and 25 minutes
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Fill up laboratory exam request form and submit specimen
Receive specimen, interview client and record data/ Information Issue billing statement
15 minutes RADDL Staff None Laboratory Examination Request Form
2 Present billing statement to Accounting Section and pay fees at Cashier
Issue Order of Payment Process payment and Issue official receipt
2 minutes 5 minutes
Patrick Pedarse/Accounting Staff Liza Oran- Collecting Officer
P26.00/ sample
- Order of Payment - OR
3 4 5
Present official receipt to the RADDL staff Receive laboratory result and sign in Registry logbook
Register OR and advise client on schedule of release of laboratory result Process and examine specimen and read result Certify\sign result Release result
1 minute 3 days 2 minutes
RADDL Staff Dr. O. Bisahan Dr. A. Jumalon RADDL Staff
None OR Laboratory Result Examination Result Form/ Client Service Form
18
TITLE OF FRONTLINE SERVICE: 5. FECALYSIS
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
10 grams of newly collected fecal material
Duration: 1 hour and 17 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Fill up examination request form and Submit specimen
Receive specimen and request form Issue billing statement
5 minutes RADDL Staff None Laboratory examination request form
2 Present billing statement to Accounting Section and pay Fees at Cashier
Issue Order of Payment Process payment and Issue official receipt
2 minutes 5 minutes
Patrick Pedarse Liza Oran
Direct smear— P16.00/Sample Concentrate/ floatation – P26.00\sample
- Order of Payment - OR
3 4 5 6
Present Official Receipt (OR) to the RADDL staff Receive laboratory result and sign in Registry logbook
Register OR and advise client on schedule of release of laboratory result Examine specimen and read result Certify\sign result Release result
1 minute Direct smear – 20 minutes Concentrate/ Floatation – 1 hour 2 minutes 2 minutes
RADDL Staff Dr. J. Lopez Dr. A.Jumalon RADDL Staff
Examination Result Form Examination Result Form/ Client Service Form
TITLE OF FRONTLINE SERVICE: 6. NECROPSY
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
Animal exhibiting advance stage of disease
Fresh animal cadaver
Duration: 1 to 3 hours and 15 minutes (depending on the size of the animal)
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Fill up examination request form and submit specimen
Receive specimen and request form; Issue billing statement
5 minutes RADDL Staff None Laboratory Exami-nation Request form
2 Present billing statement to Accounting Section and pay Fees at Cashier
Issue Order of Payment Process payment and Issue official receipt
2 minutes 5 minutes
Patrick Pedarse/ Accounting Staff Liza Oran- Collecting Officer
P10.00 to P65.00 per sample
Order of Payment Official Receipt
3 4 . 5
Present Official Receipt (OR) to the RADDL staff Receive laboratory result And sign in Registry logbook
Register OR and advise client on schedule of release of laboratory result Perform necropsy and read result Certify/sign result Release result and brief client on findings/diagnosis
1 minute 1 to 3 hours 2 minutes
RADDL Staff Dr. V. Tuquib Dr. A.Jumalon RADDL Veterinarian
None None None None
None Necropsy Report Necropsy Report Examination Result Form/ Client Service Form
19
TITLE OF FRONTLINE SERVICE: 7. RAPID PLATE TEST (BRUCELLA SP.)
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
1 ml. fresh serum sample packed in sterile container
Duration: 3 hours and 15 minutes
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Fill up examination request form and submit specimen
Receive specimen, interview client and record data/information Issue billing statement
5 minutes
RADDL Staff None Laboratory Examination Request form
2 Present billing statement to Accounting Section and pay fees at Cashier
Issue Order of Payment Process payment and Issue official receipt
2 minutes 5 minutes
Patrick Pedarse/Accounting Staff Liza Oran- Collecting Officer
P20.00 per sample
Order of Payment; Official Receipt
3 4 5
Present official receipt to the RADDL staff Receive laboratory result and sign in Registry logbook
Register OR and advise client on schedule of release of laboratory result Perform examination and process/read result Certify/sign result Release result
1 minute 1 to 3 hours 2 minutes
RADDL Staff RADDL Veterinarian Dr. A. Jumalon RADDL Staff
None None None None
Official Receipt Examination Result Form Examination Result Form/ Client Service Form
TITLE OF FRONTLINE SERVICE: 8. BACTERIAL ISOLATION AND IDENTIFICATION
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
Fresh aseptically collected sample in a sterile container
Duration: 5 days and 15 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Fill up examination request form and Submit specimen
Receive specimen and request form Issue billing statement
5 minutes RADDL Staff None Laboratory examination request form
2 Present billing statement to Accounting Section and pay fees at Cashier
Issue Order of Payment Process payment and Issue official receipt
2 minutes 5 minutes
Patrick Pedarse/ Accounting Staff Liza Oran- Collecting Officer
P98.00 per organism
Order of Payment Official Receipt
3 Present official receipt to the RADDL staff
Register OR and advise client on schedule of release of laboratory result Perform \process examination and read result Certify/sign result
1 minute 5 days
RADDL Staff Dr. V. Tuquib Dr. A. Jumalon
4 Receive laboratory result and sign in Registry logbook
Release result
2 minutes
RADDL Staff
Examination Result Form/ Client Service Form
20
TITLE OF FRONTLINE SERVICE: 9. ANTIBIOTIC SENSITIVITY TEST
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
Bacterial pure culture
Duration: 48 Hours and 15 Minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Cir-cumstances)
Person In Charge
Fees Form
1 Fill up examination request form and Submit specimen
Receive specimen and request form Issue billing statement
5 minutes RADDL Staff None Laboratory examination request form
2 Present billing statement to Accounting Section and pay fees at Cashier
Issue Order of Payment Process payment and Issue official receipt
2 minutes 5 minutes
Patrick Pedarse/ Accounting Staff Liza Oran-Collecting Officer
P70.00 per organism
Order of Payment Official Receipt
3 Present official receipt to the RADDL staff
Register OR and advise client on schedule of release of laboratory result Perform examination and process \read result Certify\sign result
1 minute 48 hours
RADDL Staff Dr. V. Tuquib Dr. A. Jumalon
None None None
Official Receipt
4 Receive laboratory result and sign in Registry logbook
Release result
2 minutes
RADDL Staff
None
Examination Result Form/ Client Service Form
What Are the Requirements:
3 ml. fresh whole blood
Duration: 39 Minutes
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Fill up Examination request form And submit specimen
Receive sample and record data Issue billing statement
5 minutes RADDL Staff None Laboratory examination request form
2 Perform examination and process/read result
30 minutes
Dr. V. Tuquib
No standard rate yet
3 Certify/sign result 2 minutes Dr. A. Jumalon
4 Receive laboratory result And sign in Registry logbook
Release result
2 minutes
RADDL Staff
Examination Result Form/ Client Service Form
TITLE OF FRONTLINE SERVICE: 10. MICROHEMATOCRIT CONFIGURATION TECHNIQUE (TRYPANOSOMA Spp.)
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
TITLE OF FRONTLINE SERVICE: 11. DIRECT MICROSCOPIC EXAMINATION
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
General public
What Are the Requirements:
Blood smear (Trypanosoma spp.); skin scrapping (mange mites)
Duration: 48 Hours and 15 Minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Present animal for collection of sample and fill up Examination request form
Collect sample and record data Issue billing statement
5 minutes RADDL Staff None Laboratory examination request form
21
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
2 Present billing statement to Accounting Section and pay fees at Cashier
Issue Order of Payment Process payment and Issue official receipt
2 minutes 5 minutes
Patrick Pedarse/ Accounting Staff Liza Oran- Collecting Officer
P20.00 per sample/mange mite
Order of Payment Official Receipt
3 Present official Receipt to the RADDL staff
Register OR and advise client on schedule of release of laboratory result Perform examination and process/read result Certify/sign result
1 minute 48 hours
RADDL Staff Dr. V. Tuquib Dr. A. Jumalon
Official Receipt Laboratory Result
4 Receive laboratory result and sign in Registry logbook
Release result
2 minutes
RADDL Staff
Examination Result Form/ Client Service Form
TITLE OF FRONTLINE SERVICE: 12. RABIES VACCINATION
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
Dog and Cat Owners
What Are the Requirements:
Apparently healthy animals not less than three months old
Duration: 15 Minutes
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Request for the services needed
Get basic information of the owner/pet
5 minutes RADDL Staff None None
2 Hold pet firmly and safely
Administer the vaccine and advise client on post-vaccination precautionary measures
5 minutes
RADDL Veterinarian None
None
3 Receive vaccination certificate
Issue vaccination certificate and advise client on schedule of next booster shots
5 minutes
RADDL Veterinarian
None
Certificate of Vaccination/ Client Service Form
C.4 Regional Crop Protection Center (RCPC)
TITLE OF FRONTLINE SERVICE: 1 . DISTRIBUTION OF BIOLOGICAL CONTROL AGENTS
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
LGUs, Corn Farmers, Rice Farmers, Vegetable Growers, NGOs
What Are the Requirements:
1. Reservation of at least 2 weeks before pick-up of Biological Control Agents.
Duration: 35 Minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Make reservation thru radio message/ text message/ Phone call
Record reservation
5 minutes RCPC Staff None None
2 Verify Reservations thru radio message/ text message/ Phone call
Check availability of Biocon agents
5 minutes RCPC Technical/ Laboratory Staff
None None
3 Pay to designated collecting officer
Process payment & Issue Official Receipt (OR)
10 minutes Designated Collecting Officer
T. japonicum, rice -P125/ha T. evanescens, corn -P1/card T. chilonis, corn -P1/card Metarhizium & Beuveria – Free Chilocorus nigrita – Free Earwig sp. – Free Green Lacewing – Free T. chilones, vegetable – Free and fruit trees
Official Receipt
4 Present OR to Laboratory in-charge
Verify & record OR
10 mins. RCPC Laboratory Staff
None
Official Receipt
5 Receive Biocon Agents and fill up CSF form
Release Biocon Agents
5 mins. RCPC Staff
None
Client Service Form
22
TITLE OF FRONTLINE SERVICE: 2. TECHNICAL ASSISTANCE
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
Local Government Units, Corn Farmers, Rice Farmers, Vegetable Growers, Non-Government Organizations
What Are the Requirements:
Sample of infected plants for pest clinic and diagnosis.
Infestation report from DA-LGU for field validation
Invitation letter or request for speakership from DA-LGU or concern institution
Duration: 1 hour & 50 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Submit letter request for: - Pest Diagnosis - Resource Speaker
Receive letter request and inform client when to follow-up the request
30 minutes RCPC Staff
None None
2 Follow-up approval of request
Advise client status of request and availability of technical staff
20 minutes
RCPC Staff
None
None
3 Obtain desired technical assistance
Accommodate client and discuss technical Assistance needed
1 hour (Depends on the type of technical assistance requested)
RCPC Science Research Specialists: L. Guzman G. Orboc E. Pit V. Rendon C. Canama
None
Client Service Form
D. REGULATORY DIVISION
TITLE OF FRONTLINE SERVICE: 1. REGISTRATION OF ANIMAL FEED ESTABLISHMENT (NEW / RENEWAL)
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
A. Commercial Feed/Feed Ingredient Manufacturer
B. Non Commercial Feed Manufacturer
C.Importer / Indentor
D. Supplier
E. Distributor/Retailer
What Are the Requirements: A. Commercial Feed/Feed Ingredient Manufacturer 1. Photocopy of Department of Trade and Industry (DTI) Registration 2. For Corporations: Photocopies of Company’s Articles of Incorporation and Registration with the Securities and Exchange Commission (SEC); 3. For Cooperatives : Photocopy of Registration with the Cooperative Development Authority (CDA); 4. Photocopy of Environmental Compliance Certificate (ECC) from the Environmental Management Bureau (EMB) Within Metro Manila : Permit to Operate (PTO) from the Laguna Lake Development Authority (LLDA) Outside Metro Manila : Corresponding PTO from the Department of Environment and Natural Resources (DENR) in the locality and ECC 5. Photocopy of valid Business/Mayor’s Permit for the current year; 6. Copy of the Plant Lay-out; 7. Latest Picture of the Feed plant with the owner or authorized representative: One taken outside and one taken inside the feed plant; 8. For Toll Manufacturer or Trader : Copy of Memorandum of Agreement between the concerned Parties; 9. If the Manufacturer will contract the services of an independent quality control laboratory: Photocopy of BAI- Laboratory Recognition Certificate 10. Memorandum of Agreement between the Manufacturer and Laboratory Owner; 11. Plant Site Inspection and Evaluation; 12. Experimental animals to be maintained for feeds produced: Poultry : 50 for broilers; 50 day-old pullets; 50 for growers; and 50 for layers Swine : 5 piglets; 5 growers; 5 breeding gilts and sows; and 5 finishers B. Non-Commercial Feed Manufacturer 1. Photocopy of DTI Registration 2. Photocopy of valid Mayor’s/Business Permit for the Current Year 3. Affidavit of Licensed Veterinarian/Nutritionist 4. Permit To Operate and Environmental Compliance Certificate from DENR. 5. Payment of Registration Fee 6. Affidavit of Animal Population in the Farm 7. Farm Inspection and Evaluation C. Importer/Indentor For Corporation: 1. Photocopy of Securities and Exchange Commission Registration 2. Photocopy of Mayor’s/Business Permit for the Current Year D. Supplier/Distributor/ Retailer 1. Photocopy of valid Mayor’s/Business Permit for the Current Year Duration: A. NEW (Approval of Application by Bureau of Animal Industry, Manila) - 6 days, 4 hours and 40 minutes
B. RENEWAL (Approval by Regional Director of DA-RFO 10) - 6 days, 4 hours and 40 minutes
How to Avail of the Service:
23
Step Applicant/ Client Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Request application form (New and Renewal)
Provide application form and conduct briefing for the documentary requirements
1 hour Registration and Licensing Staff
None BAI-AFSD Form No.1 Application for Animal Feed Establishment
2 Submit accomplished form and documentary requirements
Receive and review documents submitted
1 hour Registration and Licensing Staff
None
None
3 . Validate documents and submit to Division Chief for recommending approval
1 hour J. Chua None None
4 Conduct evaluation and ocular inspection of Plant/ Establishment if compliant to requirements
1 day
Registration and Licensing Staff
None None
5 Receive Billing Statement Issue Billing Statement 15 minutes J. Araos – Chief, Regulatory Division
None Billing Statement
6 Present billing statement to Accounting Section and pay to Cashier
Issue order of payment Process payment and issue Official Receipt (OR)
5 minutes
10 minutes
Patrick Pedarse/ Shem Salon Acctg. Section Liza Y Oran/ Cashier Section
Commercial Feed/Feed Ingredient Manufacturer/Non-Commercial Feed Manufacturer : Production of ‹25.0MT - 450.00/yr. Production of 25.1 to 5.0 MT - 540.00/yr. Production of 50.1 to 100 MT - 630.00/yr. Production of ›100 MT - 720.00/yr. Importer/Indentor - P480.00/yr. Supplier - P240.00/yr. Distributor - P120.00/year Retailer - P60.00/year
Order of Payment Official Receipt
24
TITLE OF FRONTLINE SERVICE: 2. REGISTRATION OF VETERINARY DRUG/ BIOLOGIC ESTABLISHMENT (NEW AND RENEWAL)
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
A. Veterinary Drug/ Biologic MANUFACTURER B. Veterinary Drug/Biologic TRADER C. Veterinary Drug/Biologic DISTRIBUTOR D. Veterinary Drug/Biologic OUTLET
What Are the Requirements:
A. Veterinary Drug/ Biologic MANUFACTURER 1. Environmental Clearance Certificate and Permit to Operate from the Local DENR. 2. Information Sheet 3. Floor Plan with complete dimension of the Building\Manufacturing Plant 4. List of Manufacturing / Quality Control Equipment 5. Notarized Financial Statement. B. Veterinary Drug/Biologic TRADER 1. Notarized Valid Contract of Agreement with Manufacturer containing a stipulation that both Manufacturer and Trader are jointly responsible for the quality of the products. 2. Application / Affidavit of Consultants. C. Veterinary Drug/Biologic DISTRIBUTOR
1. Importer: i. Foreign Agency Agreement II. Certificate of status of Manufacturer (Certificate of Good Manufacturing Practice) issued by a Government Health Agency both shall be authenticated by the Philippine Consulate in the country of origin. 2. Exporter: i. Valid Contract of Agreement with Bureau of Food And Drugs (BFAD) as Licensed Manufacturer/Supplier 3. Wholesaler i. Valid contract of Agreement with Bureau of Food And Drugs (BFAD) / Bureau of Animal Industry as Licensed Manufacturer / Trader and /or Distributor ii. Certification that products sold are registered with Bureau of Food And Drugs (BFAD) / Bureau of Animal Industry D. Veterinary Drug/Biologic OUTLET: 1. Certification that products sold are registered with Bureau of Food And Drugs (BFAD) / Bureau of Animal Industry
2. Complete list of products to be sold with corresponding valid product registration numbers.
Duration: A. NEW (Approval of Application by Bureau of Animal Industry, Manila) - 6 days, 4 hours and 55 minutes B. RENEWAL (Approval by Regional Director of DA-RFO 10) - 6 days, 4 hours and 55 minutes
How to Avail of the Service:
25
Step Applicant/ Client
Service Provider Duration of Activi-ty (Under Normal Circumstances)
Person In Charge Fees Form
1 Request application form for registration (New and Renewal)
Provide application form to client and conduct briefing for the documentary requirements
1 hour Registration and Licensing Staff
None BAI-AFSD Form No. 2 Licensing of Vet. Drug and Product Establishment
2 Submit accomplished application form and documentary requirements
Receive and review documents submitted 1 hour Registration and Licensing Staff
None
None
3 . Validate documents and submit to Division Chief for rec-ommending approval
1 hour J. Chua None
None
4 Conduct evaluation and ocular inspection of Plant/Veterinary Drug & Biologic Establishment if compliant to requirements
1 day
Registration and Licensing Staff
None None
5 Receive Billing Statement Issue Billing Statement 15 minutes J. Araos, Chief Regulatory Division
None Billing Statement
6
Present billing statement to Accounting Section and pay to Cashier
Issue Order of Payment
5 minutes 10 minutes
P. Pedarse/ S. Salon Acctg. Section L. Oran/Cashier Section
None Veterinary Drug/Biologic Manufacturer— P6,000.00/yr. Veterinary Drug/Biologic Trader - P3,600.00/yr. Veterinary Drug/Biologic Distributor - P2,400.00/yr. Veterinary Drug/Biologic Outlet - P240.00/yr.
Order of Payment Official Receipt
7 Present Official Receipt (OR) to Registration and Licensing Section
Record and attach OR to application
15 minutes
Registration and Licensing Staff
None
Official Receipt
8 Endorse application to the Regional Director for approval 1 hour J. Araos – Chief, Regulatory Division
None None
9 Facilitate approval of: - New Application by Director of Bureau of Animal Industry, Manila - Renewal of Registration by Regional Director of DA RFO 10
1-5 working days Registration and Licensing Staff
None None
10 Receive copy of approved application duly signed by BAI Director or DA RFO 10 Regional Director (New or Renewal)
Release registration certificate (either New or Renewal applications)
10 minutes Registration and Licensing Staff
None
None
26
TITLE OF FRONTLINE SERVICE: 3. REGISTRATION OF FEED PRODUCT (NEW AND RENEWAL)
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
Commercial Feed/Feed Ingredient Manufacturer
What Are the Requirements:
A. Registration of Imported Feed Products
1. Brand Name Clearance (for branded products)
2. Certificate of Free Sale from country of origin
3. Certificate of Good Manufacturing Practice from country of origin (if applicable)
4. Authentication issued by the Philippine Embassy of Consular Office at the country of origin (Nos. 2&3)
5. Government Veterinary Health/Phytosanitary Certificate from country of origin
6. Distribution Agreement between the importer and foreign manufacturer/supplier (for branded products)
7. Technical description of the product
8. Process Flow/Manufacturing Procedure
9. Certificate of Analysis
10. Facsimile or draft of the proposed tag or label for each type of product
11. Sample of not less than 250 grams of each product
B.) Registration of Locally Manufactured Feed Products
1. Brand Name Clearance
2. Technical description of the product
3. Process Flow/Manufacturing Procedure
4. Certificate of Analysis
5. Facsimile or draft of the proposed tag or label of each type of feed product
6. Sample of not less than 25 grams per product
7. Affidavit of Animal Nutritionist/Veterinary Consultant
8. Affidavit of Quality Control Chemist
Duration: A. NEW APPLICATION (approval by Director, Bureau of Animal Industry, Manila) - 5 days, 4 hours and 45 minutes B. RENEWAL OF REGISTRATION (Approval by Regional Director of DA-RFO 10) - 5 days, 4 hours and 45 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activi-ty (Under Normal Circumstances)
Person In Charge
Fees Form
1 Request application form (New & Renewal)
Provide application form and conduct briefing for the documentary requirements
1 hour Registration and Licensing Staff
None BAI-AFSD Form No. 4 Licensing of Feed Product
2 Submit Accomplished application form and documentary requirements.
Receive and review documents submitted
1 hour Registration and Licensing Staff
None BAI-AFSD Form No. 4 Licensing of Feed Product
3
Validate documents and submit to Division Chief for recommending approval
1 hour
J. Chua
None
None
4 Receive Billing Statement
Issue Billing Statement
15 minutes
J. Araos, Chief, Regulatory Division
None
Billing Statement
5 Present billing statement to Acctg. Section and pay to Cashier
Issue order of payment Process payment and issue official receipt
5 minutes 10 minutes
P. Pedarse / S. Salon Accounting Section L. Oran Cashier Section
None
Order of Payment
6 Present official receipt to Registration and Licensing Section
Record and attach official receipt to the application
15 minutes
Registration and Licensing Staff
None
Official Receipt
7 Endorse application to Regional Director for approval
1 hour
J. Araos, Chief, Regulatory Division
None
None
8 Facilitate approval of: - New Application by Director of Bureau of Animal Industry, Manila - Renewal of Registration by Regional Director of DA RFO 10
1-5 working days
Registration and Licensing Staff
9 Receive copy of approved application duly signed by BAI Director or DA RFO 10 Regional Director (New or Renewal)
Release registration certificate (either New or Renewal applications)
1- 5 working days
Registration and Licensing Staff
Certificate of Registration
27
TITLE OF FRONTLINE SERVICE: 4. REGISTRATION OF POULTRY & LIVESTOCK HANDLER
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
Livestock Dealer, Poultry Dealer, Egg dealer, Hides Dealer, Skin, Dealer, Milk Dealer, Manure & Dung Dealer
and Game Fowl Dealer
What Are the Requirements: a. Notarized Application Form. b. Latest 1”x1” ID picture of dealers/representative. c. Business permit. d. Dealers/representative TIN. e. Photocopy of Securities and Exchange Commission [SEC] Registration (for partnership, corporation, association) Photocopy of Cooperative Development Authority (CDA) Registration (for cooperative) f. Certificate of Attendance (seminar) for regional and provincial applicants attested by the DA RFO Regional Director/Provincial Veterinarian Duration: 5 days, 4 hours and 55 minutes (Endorsement of New/Renewal of Registration by Director, Bureau of Animal Industry, Manila)
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Request for application form (New and Renewal)
Provide application form and conduct briefing for the docu-mentary requirements
1 hour Registration and Licensing Staff
None BAI-AFSD Form No. 1 Application for Livestock Handler
2 Submit accomplished application form and documentary requirements
Receive and review documents submitted
1 hour Registration and Licensing Staff
None BAI-AFSD Form No. 1 Application for Livestock Handler
3
Validate documents and submit to Division Chief for recommend-ing approval
1 hour
J. Chua
None
None
4 Receive Billing Statement
Issue Billing Statement 15 minutes J. Araos, Chief, Regulatory Division
None Billing Statement
5 Present billing statement to Acctg. Section and pay to Cashier
Issue order of payment Process payment and issue official receipt
5 minutes
10 minutes
P. Pedarse L. Oran
P300.00 per Classification/ year
Order of Payment Official Receipt
6 Present official receipt
Record and attached official receipt to application
15 minutes
Registration and Licensing Staff
None
Official Receipt
7 Endorse application to Regional Director for approval
1 hour
J. Araos, Chief, Regulatory Division
None None
8 Facilitate approval of Application to Bureau of Animal Industry, Manila ( New and Renewal)
1-5 working days
Registration and Licensing Staff
None None
9 Receive License to Operate duly signed by to BAI Animal Health and Welfare Division Officer in-charge (New and Renewal)
Release License to Operate
10 minutes Registration and Licensing Staff
License to Operate
TITLE OF FRONTLINE SERVICE: 5. REGISTRATION & ACCREDITATION OF TRANSPORT CARRIERS
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service: Livestock and Poultry Dealer What Are the Requirements: a. Notarized Application Form b. Latest 1 x 1 ID picture c. TIN of individual operator, representative, partnership, corporation, cooperative and association. d. Mayor’s Business Permit e. For Single proprietorship- if the applicant’s name does not appear on the business permit or named after his / her wife/ husband, then, Special Power of Attorney will be required. For Partnership: 1. Certificate from the partners who are persons with authority to bind the partnership or 2. Article of Partnership 3. Photo copy of Securities and Exchange Commission [SEC] Registration For Corporation / Cooperative / Association: 1. Certificate from the Board of Directors who are persons with authority to bind the corporation/ cooperative or association. 2. Article of Incorporation 3. Photo copy of Securities and Exchange Commission [SEC] Registration g. All applicants shall undergo seminar. h. Certificate of attendance [seminar] for regional and provincial applicants. i. Photocopy of the registration of the carrier [individual carrier] j. Photocopy of the transport carrier [front side view per carrier] Duration: NEW AND RENEWAL – 6 days, 4 hours and 55 minutes (Endorsement of Application to Bureau of Animal Industry-Animal Health and Animal Welfare Division, Manila)
28
How to Avail of the Service: Personally come to office for application During inspection/ monitoring, give them forms to apply due to the distance of their establishment from the region
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Request for application form (New and Renewal)
Provide application form and conduct briefing for the documentary requirements
1 hour Registration And Licensing Staff
None BAI-Form No. 2 Registration & Accreditation of Transport Center
2 Submit accomplished application form and documentary requirements
Receive and review documents submitted
1 hour Registration And Licensing Staff
None
3 . Validate documents and submit to Division Chief for recommending approval
1 hour J. Chua None
None
4 Conduct evaluation and ocular inspection of transport carriers if compliant to requirements
1 day
Registration And Licensing Staff
None
None
5 Receive Billing Statement
Issue Billing Statement
15 minutes J. Araos, Chief-Regulatory Division
None Billing Statement
6 Present billing statement to Accounting Section and pay to Cashier
Issue order of payment Process payment and issue Official Receipt (OR)
5 minutes 10 minutes
P. Pedarse Accounting Section L. Oran Cashier Section
Tricycle and Trailer – P300/yr. Truck, AUV, Container, etc. -P500.00/year/vehicle Water and Air Transport Carrier –P500.00/year
Order of Payment Official Receipt
7 Present Official Receipt (OR)
Record and attach OR to application
15 minutes
Registration & Licensing Staff
None
Official Receipt
8
Endorse Application to Regional Director for approval
1 hour
J. Araos, Chief- Regulatory Division
None
None
9 Facilitate endorsement of Application to BAI, Manila duly signed by the Regional Director (New and Renewal)
1-5 working days
Registration And Licensing Staff
None None
10 Receive Registration/ Accreditation Certificate duly signed by BAI-Animal Health and Welfare Division Officer In-Charge (New and Renewal)
Release Registration/ Accreditation Certificate (New and Renewal)
10 minutes Registration And Licensing Staff
Registration/ Accreditation Certificate
TITLE OF FRONTLINE SERVICE: 6. REGISTRATION & ACCREDITATION OF ANIMAL FACILITIES IN COMPLIANCE TO RA 8485 (ANIMAL WELFARE ACT)
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service: Animal Control Facility Aviary Cattery/Kennel/Lab. Animal Facility/Pet shop Circus/Carnival/Animal show, Crocodile Farm, Hog/Poultry Farm Monkey Farm for export Racetrack/Equestrian Establishment Small Animal Show Stock Farm/Corral/Stockyard/Stud Farm Veterinary Hospital/Clinic Wildlife Rescue Center; and Zoo What Are the Requirements: For Animal Facilities: a. Xerox copy of Mayor’s Business permit b. Xerox copy of Business Name with Department of Trade and Industry (for Single Proprietorship) Xerox copy of Security and Exchange Commission (SEC) Registration and Articles of Incorporation (for Corporation) c. ID picture of the Owner/ Gen. Manager and Veterinarian d. Xerox copy of Veterinarian registration/ PRC ID and PTR e. Notarized Contract of lease of the space / building occupied (if the applicant does not own it) f. Location plan of the business g. Certificate that the owner/ veterinarian has attended a sponsored – accredited seminar on Animal Welfare h. Notarized Financial Statement i. Environmental Clearance Certificate (ECC) from the Department of Environment and Natural Resources(DENR) For Animal Show Veterinarian: a. Xerox copy of Current PRC I.D and Professional Tax Receipt b. ID Picture of the Applicant -Veterinarian c. Location Plan d. Certificate of Seminar Attended from an accredited institution on Animal Welfare e. Accreditation Fee f. Duly filled-up Agreement Form
29
Duration: NEW AND RENEWAL – 7 days, 4 hours and 55 minutes (Endorsement of Application to Bureau of Animal Industry, Animal Health and Welfare Division) How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Request application form (New & Renewal)
Provide application form and conduct briefing for the Documentary requirements
1 hour C. Maquiling
None BAI-AWD Form No.1 (Animal Facilities) BAI-AWD Form No.2 (Accreditation of Show Veterinarian)
2 Submit accomplished application form and documentary requirements
Receive and review documents submitted
1 hour C. Maquiling None None
3 . Validate documents and submit to Division Chief for recommending approval
1 hour C. Maquiling
None
None
4 Conduct inspection and evaluation of Animal Facilities if compliant to requirements
1 - 2 days Registration and Licensing Staff
None None
5 Receive Billing Statement
Issue Billing Statement
15 minutes J. Araos, Chief Regulatory Division
None Billing Statement
6
Present Billing Statement to Accounting Section and pay to Cashier
Issue order of payment Process payment and issue Official Receipt (OR)
5 minutes 10 minutes
P. Pedarse Accounting Section L. Oran Cashier Section
Animal Control Facility - 300.00/year Aviary - 500.00/year Cattery/Kennel/Laboratory Animal/Facility/Pet shop - 500.00/year
Order of Payment Official Receipt
Circus/Carnival/Animal Show - 1,000/year Crocodile Farm - 1,000/year Hog/Poultry Farm - 1,000/year Monkey Farm for export - 1,000/year Racetrack/Equestrian Establishment - 500.00/year Small Animal Show - 500.00/year Stock Farm/Corral/ Stockyard/Stud Farm - 500.00/year Veterinary Hospital/Clinic - 300.00/year Wildlife Rescue Center - 300.00/year Zoo - 1,000/year Show Veterinarian - 100.00/year
7 Present Official Receipt (OR)
Record and attach OR to application
15 minutes
Registration and Licensing Staff
None Official Receipt
8
Endorse application to Regional Director for approval
1 hour J. Aaos, Chief Regulatory Division
None None
9 Facilitate endorsement of application to Bureau of Animal Industry duly signed by DA RFO 10 Regional Director (New and Renewal)
1-5 working days
Registration And Licensing Staff
None None
10 Receive Registration/Accreditation Certificate duly signed by BAI-Director (New and Renewal)
Release registration certificate (New and Renewal)
10 minutes
Registration and Licensing Staff
None Certificate of Registration/ Accreditation
30
TITLE OF FRONTLINE SERVICE: 7. ISSUANCE OF GOOD AGRICULTURE PRACTICES (GAP) CERTIFICATE
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 12:00 NN and 1:00 PM to 5:00 PM
Who May Avail of the Service: A. Individual Farmers B. Partnership/ Joint Ventures C. Cooperatives D. Corporations E. Associations/Organizations; and Demonstration Farms of Government, Academics and/or Research Institutions
What Are the Requirements: A. Accomplished Application Form B. Organizational profile C. Farm/Area Map D. Field Operations Procedure E. Certificate of training on GAP principles F. Certificate of Registration G. Procedure for Accreditation (if applicable) H. Procedure for Outgrowership Scheme I. Purchasing Record of Fertilizer, Pesticides, Farm Equipment and Planting Materials (if applicable) J. Record on Usage of Fertilizers and Pesticides K. Record of Farm Produce L. Sales Record M. Results of Laboratory Analysis • Soil Analysis • Water Analysis • Heavy Metals (if applicable) For Large Scale Production/Export Market a. Fertilizer Institutional User’s License b. Pesticide Institutional User’s License c. Certified Pesticide Applicator (CPA) d. Accredited Responsible Care Officer (ARCO) e. Warehouse Registration
Duration: 9 days, 3 hours and 5 minutes How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Request application form
Provide application form and conduct briefing for documentary requirements
1 hour C. Maquiling
None BAFS-QP-TSD-FO1
2 Submit Accomplished application form and Documentary requirements
Receive and review documents submitted
1 hour C. Lumawag None BAFS-QP-TSD-FO1
3 Endorse documents to Regional GAP Team Chair for pre-assessment
1 hour J. Araos, Chief- Regulatory Division
None None
4 Conduct pre-assessment and submit report to GAP Secretariat
3 days Regional GAP Team Chair
None None
5 Endorse pre-assessment report to Bureau of Agriculture & Fisheries Standards signed by DA RFO 10 Regional Director
1-2 days
J. Araos None None
6 Conduct farm inspection 1-2 days
GAP Inspector/ BAFS Secretariat
None None
7 Endorse to DA Secretary for approval of GAP Certificate
1-2 days
BAFS Secretariat None None
8 Receive GAP Certificate duly signed by DA Secretary
Release GAP Certificate 5 minutes
GAP Secretariat/ BAFS
None None
TITLE OF FRONTLINE SERVICE: 8. FACILITATE PLANT NURSERY ACCREDITATION
Schedule of Availability of Service:
Mondays to Fridays, 8:00 am – 5:00 pm
Who May Avail of the Service:
Private and Government Plant Nursery Operators (Schools, Universities, Colleges and Local Government Units)
What Are the Requirements:
1. Barangay Clearance
2. Mayor’s Business Permit
3. Certificate of Registration by the Department of Trade and Industry
4. Recent Tax Clearance (for renewal only)
5. List of Sources of Propagules/Scions used in asexual propagation indicating the Quantities, Locations, and
Name of Owner 6. Certificate of Attendance to trainings/seminars on Nursery Establishment and Management, Principles of Plant Propagation and Orchard Management conducted by the Department of Agriculture-Bureau of Plant Industry and SUCs
Duration: 12 working days, 1 hour and 35 minutes How to Avail of the Service:
31
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Request application form
Provide application form and conduct briefing for Documentary requirements
30 minutes C. Alamag None CRPSD- Form No. 1
2 Submit accomplished application form and documentary requirements
Receive and review accomplished application form and documents submitted
1 day C. Alamag None CRPSD- Form No. 1
3 Request Deputized Plant Nursery Evaluators and Inspector to conduct assessment
1 day C. Alamag None None
4 Conduct assessment and submit report
5 days BPI Deputized Nursery Evaluator/s
None None
5 Endorse application to Bureau of Plant Industry, Manila duly signed by DA-RFO 10 Regional Director
1 hour J. Araos None None
6 Facilitate approval of Application for Accreditation
5 days Bureau of Plant Industry, Manila
None None
7 Receive approved Accreditation (New and Renewal)
Release approved Accreditation (New and Renewal)
5 minutes C. Lumawag None Accreditation
TITLE OF FRONTLINE SERVICE: 9. FACILITATE PLANT CERTIFICATION
Schedule of Availability of Service:
Mondays to Fridays, 8:00 am – 5:00 pm
Who May Avail of the Service:
1. Accredited Nursery Operators
2. Local Government Units
3. Schools, Colleges and Universities
What Are the Requirements:
1. Plant varieties duly registered and released by the Philippine Seed Board or National Seed Industry Council
2. Receipt of purchase of seed indicating the number of propagules
3. Registration Number of parent tree
4. Necessary information, such as:
a. Crop
b. Variety
c. Code and Accession Numbers
d. Method of Propagation of Propagule (e.g, grafted, seed. etc.)
e. Source of Propagule (e.g. seed garden, tissue culture)
f. Age of Propagule at Time of Inspection
g. Name and Address of Nursery Operator
h. Date of Last Inspection/Evaluation of Seed Inspector
Duration: 5 working days, 1 hour and 5 minutes How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Request application form Provide application form and conduct briefing for documentary requirements
30 minutes C. Alamag None Application Form
2 Submit accomplished application form and comply documentary requirements
Receive and review accomplished application form and documents submitted
30 minutes C. Alamag None None
3 Review requirements and endorse to Bureau of Plant Industry, Manila duly signed by DA-RFO 10 Regional Director
1 day J. Araos None None
4 Facilitate approval of Plant Certification
4 days C. Alamag None None
5 Receive Plant Certification duly signed by Director of BPI, Manila
Release duly signed Plant Certification
5 minutes C. Alamag None Plant Certification
32
TITLE OF FRONTLINE SERVICE: 10. CERTIFICATION OF CUTTING FRUIT TREES PER DAO NO. 18, SERIES OF
1994
Schedule of Availability of Service:
Mondays to Fridays, 8:00 am – 5:00 pm
Who May Avail of the Service:
1. Individual
2. Partnership
3. Cooperatives, Corporations and Associations
What Are the Requirements: Letter of Intent (LOI) for approval of DA-RFO 10 Regional Director
Duration: 3 working days, 1 hour and 35 minutes How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Submit approved letter of intent Receive approved letter of intent and provide schedule of ocular inspection
30 minutes L. Ofngol None Application Form
2 Conduct ocular inspection at specified location
1-2 days (Depending on the location)
L. Ofngol None None
3 Prepare Inspection Report and submit to the Chief, Regulatory Division for endorsement
1 day L. Ofngol None Inspection Report
4 Endorse to the Regional Director for signature of the Certification
1 hour J. Araos None None
5 Receive approved Certification Release approved Certification
5 minutes L. Ofngol None None
E. RESEARCH DIVISION
TITLE OF FRONTLINE SERVICE: 1. PROVIDE TECHNICAL ASSISTANCE
Schedule of Availability of Service:
Monday to Friday, 8:00 AM to 5:00 PM
Who May Avail of the Service:
Farmers, Students, Farmer Cooperators, LGUs & other Stakeholders
What Are the Requirements:
Secure Service Request Form from the Officer of the Day
Duration: 1 hour and 20 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Fill-up and submit service request form
Receive service request and refer client to the technical staff
5 minutes Receiving Staff/Officer of the day
None Service Request Form
2 Proceed to the technical staff concerned
Accommodate client and discuss technical assistance requested, such as:
1 hour and 10 minutes
Science/Research Specialists
None None
Climate change Organic Agriculture Biotechnology Livestock: -Product/by product utilization -Animal health -Animal Production -Forge and pasture -Animal breeding Crops : -Varietal improvement -Farm planning, budgeting and economics -Soil fertility management -Pest and disease diagnostic -Farming system -Product/by-product utilization
C. Soriano Dr. R. Pique C. Marasigan W. Nacalaban L. Duna, B. Tatoy L. Cagbabanua, A.Tumapon, B.G. Betonio
3 Receive technology materials
Provide Package of Technology Materials or ICT
10 minutes Section/Unit Chiefs /Research Specialists
None POT/ Client Service Form
33
TITLE OF FRONTLINE SERVICE: 2. AVAILMENT OF INFORMATION MATERIALS/ FARMERS INFORMATION TECHNOLOGY SERVICES (FITS)
Schedule of Availability of Service:
Mondays to Fridays, 8:00 am – 5:00 pm
Who May Avail of the Service: Farmers, Students, Famer Cooperators, Local Government Units & Stakeholders
What Are the Requirements: Valid ID/ Tax
Duration: 10 minutes How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Register in the logbook Assist client to register in the logbook
5 minutes Library in-charge
None
2 Present Valid ID Validate ID presented and accommodate client
5 minutes Library in-charge
None Client Service Form
E.1 NORTHERN MINDANAO AGRICULTURAL CROPS AND LIVESTOCK RESEARCH COMPLEX (NMACLRC)
TITLE OF FRONTLINE SERVICE: 1 . AVAILMENT OF DISEASE-FREE POTATO PLANTING MATERIALS - Generation Zero (G0)
Schedule of Availability of Service:
Mondays to Fridays, 8:00 am – 5:00 pm
Who May Avail of the Service: Farmers, Famer Cooperators, Local Government Units & Stakeholders
What Are the Requirements: Secure Service Request Form from the Public Assistance Desk Officer Official Receipt of the corresponding fee
Duration: 1 hour and 35minutes How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Fill-up and submit service form
Assist client and receive filled up service form Direct client to the office of R & D section chief
5 minutes Officer of the Day
None Service Form
2 Discuss with technical staff /project leader the desired assistance
Interview and assess capability and volume needed Issue billing statement
30 minutes
10 minutes
L. Duna /Project Leader
None None Billing Statement
3 Submit billing statement and pay the cost of tuber
Issue Order of Payment Process payment and issue official receipt
15 minutes
10 minutes
Accounting Staff Collecting Officer
P2.50/ tuber
Order of Payment Official Receipt
4 Count and pack (100 pcs.per pack) seeds/mini tuber to be released
15 minutes
Project Leader/staff
5 Present official receipt and receive the mini Tuber/seeds
Record OR in registry logbook and issue seeds
5 minutes
Releasing Staff
Client Service Form
TITLE OF FRONTLINE SERVICE: 2 . BACTERIAL WILT (BW) SOIL ANALYSIS
Schedule of Availability of Service:
Monday – Receiving of soil sample
Tuesday – Start of BW Soil Analysis
(Sample received after Tuesday will be treated on the following week)
Who May Avail of the Service: Farmers, Famer Cooperators, Local Government Units & Stakeholders
What Are the Requirements: Soil sample minimum of ¼ kilogram
Duration: 5 days and 7 minutes (laboratory analysis/procedure is 3 days and 3 hours
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Submit soil sample and fill-up service request form and
Receive soil sample and assist client in filling-up service form
10 minutes Receiving/ Laboratory technical staff
None Service Request Form
34
2 Accept sample and validate information
1 hour Laboratory technical staff
None Service Request Form
3 Perform inoculation of pathogen and analyze result
27 hours (3 days&3 hours)
Laboratory technical staff
None None
4 Record and prepare laboratory report
2 hours Laboratory technical staff
None Laboratory Report
5 Confer with the Laboratory technical Staff the outcome of the laboratory examination
Discuss findings to client Issue billing statement
1 hour and 35 minutes
Laboratory technical staff
None
None Billing statement
6 Submit billing statement and pay corresponding fee: Within Region 10 Outside Region 10
Process payment and issue official receipt
10 minutes
Collecting Officer
Per sample P100 P200
Official Receipt
7 Receive result Release result
5 minutes None
Laboratory Result and Client Service Form
TITLE OF FRONTLINE SERVICE: 3. DISTRIBUTION OF INDIGENOUS SEEDS AND PLANTING MATERIALS
(NMACLRC/RCUD)
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service: Farmers, Famer Cooperators, Local Government Units & Stakeholders
What Are the Requirements: Service Request Form from the Public Assistance Desk Officer
Duration: 1 hour and 43 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Fill-up and submit service request form
Assist client and receive filled-up service form
3 minutes Receiving staff/Officer of the Day
None Service Request Form
2 Guide client to office location of concerned Project Leader
10 minutes Receiving staff/Officer of the Day
None Service Report Farm
3 4 5 6
Discuss with Technical staff/ project leader the Desired assistance Receive planting materials/seeds
Interview and assess type of seeds/planting material needed Issue acknowledgement receipt signed by the Chief, Research Division Prepare seeds/Planting Materials Issue Gate Pass and release seeds
30 minutes
10 minutes
30 minutes
20 minutes
Project Leader Project Leader Project Leader GS Staff and Warehouseman
None
None
None
None
Acknowledgement Receipt Gate Pass and Client Service Form
TITLE OF FRONTLINE SERVICE: 4. BULL, BUCK AND RAM DISPERSAL (NMACLRC AND RCUD)
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service: Farmers, Ranchers, LGUs & Stakeholders
What Are the Requirements:
Approved letter request from the Department of Agriculture – Regional Director
Duly Notarized Memorandum Of Agreement
Invoice Receipts of Property together with Journal Voucher signed by the Accountant of LGU- Recipient
Duration: 1 day, 1 hour and 45 minutes
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Cir-cumstances)
Person In Charge Fees Form
1 Submit the documentary requirements
Review the documents submitted
25 minutes Livestock Program Coordinator/Staff
None None
2 Endorse Approval of the Invoice Receipt of Property to the Regional Director
10 minutes Livestock Program Coordinator/Staff
None Invoice Receipt of Property
3 Forward the documentary requirements to NMACLRC, Dalwangan, Malaybalay, Bukidnon
1 day Livestock Program Coordinator/Staff
None None
35
4 Prepare Requisition and Issuance Slip (RIS)
10 minutes C. Soriano/ Center Chief
None RIS
5 Sign RIS and fill-up CSF and Receive animals
Prepare the animals/Issue Gate Pass and release animals
1 hour A.Pandong and Animal Caretaker
RIS, Gate Pass and Client Service Form
TITLE OF FRONTLINE SERVICE: 5 . DISTRIBUTION OF FORAGE PLANTING MATERIALS
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Farmers, Ranchers, LGUs & Stakeholders
What Are the Requirements:
Approved letter request from the Department of Agriculture – Regional Director
Duly Notarized Memorandum Of Agreement
Invoice Receipts of Property together with Journal Voucher signed by the Accountant of LGU- Recipient
Duration: 3 hours and 20 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Submit approved letter request
Review the documents 30 minutes Project-in-charge
None None
2 Gather planting materials Prepare Acknowledgement Receipt and Gate Pass
2 hours
20 minutes
Forage In-charge Project-in-charge/GS Staff
None
None
Acknowledgement Receipt, Gate Pass and Client Service Form
3 Sign Gate Pass and receive planting materials
Release planting materials 30 minutes Forage In-Charge
None Gate Pass and Client Service Form
TITLE OF FRONTLINE SERVICE: 6. PRODUCTION & DISTRIBUTION OF SMALL RUMINANT FROZEN SEMEN
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Local Government Units
What Are the Requirements:
Letter Request to DA -10 Regional Director
Duration: 1 hour and 5 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Inquire availability of Frozen Semen and submit letter request to the Regional Director
Check availability of Frozen Semen
20 minutes Station Head/ Frozen Semen Laboratory In-Charge
None
2 Prepare withdrawal slip
5 minutes Project-in-charge None Withdrawal slip
3 Present Withdrawal Slip to The Laboratory-in- charge
Validate withdrawal slip
5 minutes Laboratory-in-charge None
4 Prepare Acknowl-edgement Receipt and Gate Pass
30 minutes Frozen Semen Laboratory In-Charge
None Acknowledgement Receipt and Gate Pass
5 Sign acknowledgement receipt and Receive Frozen Semen
Release Frozen Semen
5 minutes Frozen Semen Laboratory In-Charge
None Gate Pass and Client Service Form
TITLE OF FRONTLINE SERVICE: 7. HORSE BREEDING SERVICES
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Farmers & Ranchers
What Are the Requirements:
Animal Health Certificate that the animal was tested with Equine Infectious Anemia (EIA) from the Regional
Animal Disease Diagnostic Laboratory (RADDL) or from other animal diagnostic laboratories.
Duration: 50 minutes
How to Avail of the Service:
36
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circum-stances)
Person In Charge
Fees Form
1 Request information of The breeding mare and Submit Animal Health Certificate of Equine Infectious Anemia
Provide needed information about the breeding mare in logbook
5 minutes Officer of the Day
None Request Form
2 Select breeding stallion from the Stock Farm
Assist client in the selection of breeding stallion Prepare Order of Payment
10 minutes 5 minutes
Project-in-charge Project-in-charge
None None
None Order of Payment
3 Pay breeding fee Process payment & Issue OR
5 minutes Collecting Officer P500/head
Official Receipt
4 5
Present official receipt To the project-in- charge
Validate receipt of payment and other documents Prepare stallion for breeding
5 minutes 20 minutes
Project-in-charge/Animal Caretaker Project-in-charge/Animal Caretaker
None None
Official Receipt Client Service Form
TITLE OF FRONTLINE SERVICE: 8. DISTRIBUTION OF LIQUID NITROGEN (LN2)
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Local Government Units, Ranchers and Stakeholders
What Are the Requirements:
Letter Request
Duration: 35 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Verify availability of LN2 Supply and Submit Letter Request
Check availability of LN2 (2 weeks before withdrawal)
5 minutes LN2 Plant In-Charge/ Station Head
None None
2 Make reservation of LN2 and schedule for withdrawal
Record reservation 5 minutes LN2 Plant In-Charge/ Station Head
None Order of Payment
3 Pay corresponding fee
Process payment & issue Official Receipt (O.R.)
10 minutes LN2 Plant In-Charge/ Collecting Officer
P80/ liter O.R.
4 Present O.R. to LN2 Plant-In Charge
Verify O.R. presented 5 minutes LN2 Plant In-Charge
None O.R.
5 Receive LN2 Release of LN2 10 minutes LN2 Plant In-Charge
None Gate Pass and Client Service Form
6 Present O.R. and Gate Pass to Guard On duty
TITLE OF FRONTLINE SERVICE: 9. EXTENSION SERVICE ON ARTIFICIAL INSEMINATION (LARGE & SMALL
RUMINANTS)
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Farmers and Ranchers in nearby Barangays of NMACLRC
What Are the Requirements:
Duration: 10 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Inquire for available AI Technician
Assist and guide client 5 minutes AI Technician None None
2 Confer with the Technician on Services needed
Discuss with client and provide the assistance
5 minutes AI Technician None Client Service Form
37
E.2 RESEARCH CENTER FOR UPLAND DEVELOPMENT (RCUD)
TITLE OF FRONTLINE SERVICE: 1. DISTRIBUTION OF QUALITY PLANTING MATERIALS
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Farmers, Local Government Units & other Walk-in Clients
What Are the Requirements:
Letter request approved by Department of Agriculture Regional Director
Duration: 1 hour per transaction
How to Avail of the Service:
Step Applicant/ Client
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge Fees Form
1 Submit approved Letter Request and Inquire availability of Seedlings
Check availability of seedlings
10 minutes Project In-Charge/ Asst. Project In-Charge/ Alternate
None None
2 Select desired seedlings in the Nursery
Assist client in the selection of seedlings
10 minutes Project In-Charge/ Asst. Project In-Charge/ Alternate
None None
3 Prepare RIS, Order of Payment
10 minutes RCUD Staff None RIS and Order of Payment
4 Sign documents and pay corresponding fees
Process payment & Issue Official Receipt (OR)
10 minutes Collecting Officer Rubber -P30/piece Budsticks -P25/m. Scion -P2/piece Forages-P250-P500/kl. Asexually Propagated @P60/pc Durian, Lanzones, Rambutan Mango Sexually Propagated @P30.00/pc Mangosten
OR
5 Present OR to the Project In charge/ alternate
Validate and record OR
5 minutes Property Officer None None
6 Receive seedlings
Prepare Gate Pass and Release seedlings
15 minutes Property Officer None Gate Pass and Client Service Form
TITLE OF FRONTLINE SERVICE: 2. DISTRIBUTION OF AVAILABLE PALAY AND CORN SEEDS
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Farmers, Local Government Units & other interested groups
What Are the Requirements:
A. Requests for seeds free of charge – approval from Department of Agriculture Regional Director
Duration: 1 hour per transaction
How to Avail of the Service:
Step Applicant/ Client Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Inquire availability Of Stock and Submit approved Letter Request
Check availa-bility of stocks
10 minutes Technical Staff None None
2 Select seedlings in the nursery
Assist client in the selection of seedlings in the nursery
10 minutes Project In charge/alternate
None None
3 Prepare RIS, Order of Payment & Gate Pass
15 minutes Clerk None RIS, Order of Payment & Gate Pass
4 Sign documents And pay Corresponding fees
Process payment & Issue Official Receipt (OR)
15 minutes Designated Collection Officer
Corn-certified - P460/bag -registered - P520/bag Rice-certified- P1,200/bag -registered-P1,600/bag
OR
5 Present OR Validate OR and Prepare Gate Pass
10 minutes Designated Property Officer
None OR/ Gate Pass
6 Receive seeds Release seeds
10 minutes Project In-Charge/ Alternate
None
Gate Pass
38
TITLE OF FRONTLINE SERVICE: 3. DISTRIBUTION OF GOAT
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Farmers, Local Government Units & other Walk-in Clients
What Are the Requirements:
Letter Request Approved by the Department of Agriculture – Regional Director
Duly Notarized Memorandum Of Agreement
Invoice Receipts of Property together with Journal Voucher signed by the Accountant of LGU-
Recipient
Duration: 1 hour per transaction
How to Avail of the Service:
Step Applicant/ Client
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Submit documentary requirements
Review the documents submitted
25 minutes Livestock Program Coordinator/Staff
None None
2 Endorse Approval of the Invoice Receipt of Property to the Regional Director
10 minutes Livestock Program Coordinator/Staff
None Invoice Receipt of Property
3 Forward the documentary requirements to RCUD
1 day Livestock Program Coordinator/Staff
None None
4 Prepare Requisition and Issuance Slip (RIS)
10 minutes Project-in-charge None RIS
5 Sign RIS ; Fill-up CSF and receive Animals
Issue Gate Pass and Release Animals
1 hour Project in-charge/ Caretaker
None RIS, Gate Pass and Client Service Form
E.3 RESEARCH CENTER FOR HILLYLAND DEVELOPMENT (RCHD)
TITLE OF FRONTLINE SERVICE: 1. PRODUCTION AND DISTRIBUTION OF VARIOUS SEEDS AND
PLANTING MATERIALS
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Farmers/walk-in clients/Provincial, City and Municipal Agriculture Office What Are the Requirements:
Schedule for Pick-Up of Planting Materials
Duration: 2 hours and 10 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Submit the Approved Request and the Schedule of pick-up of Planting Materials
Review the documents submitted
10 minutes Project-in-charge
None Service Request Form
2 Submit Request Form to person in- charge
Receive request form and prepare order of payment : -OPV Corn seeds -Sweet potato cuttings -Anthurium seedlings -Budded citrus seedlings -Coffee seedlings -Coffee seedlings (clone) -Yacon seedlings -Mushroom fruit bags -Mushroom spawn -Assorted vegetables Baguio beans Pechay Okra -Lowland vegetables Bush sitao Squash
30 minutes C. Simene B. Betonio C. Jumalon S. Ballescas C. Simene B. Betonio M. Tumilap L. Osip S. Ballescas
None Order of Payment
3 Pay the corresponding fees of seeds/ Planting Materials
Process payment and Issue Official Receipt (OR)
15 minutes
Collecting Officer
OPV Corn seeds(18kgs/bag) P600/bag Sweet potato (cuttings) P0.50 Anthurium seedlings P20/pc Budded citrus seedlings P25/pc Coffee seedlings P15/pc Coffee seedlings (clone) P25/pc Yacon seedlings P10/pc Mushroom (fruiting bag) P20/bag Mushroom spawn (bottle) P70/btl. Assorted vegetables: Baguio beans P500/kg. Pechay P500/kg. Okra P350/kg. Lowland vegetables: Bush sitao P300/kg. Squash P1,200/kg.
Order of Payment
39
4 Prepare Planting Materials/Seeds and Gate Pass
60 minutes
Project-in-Charge
None Gate Pass and Client Service Form
5 Present OR Validate & record OR 5 minutes C. Simene None OR
6 Receive seeds/ Planting materials
Release seeds/ planting materials
10 minutes
B. Betonio M. Cagas
None Gate Pass and Client Service Form
TITLE OF FRONTLINE SERVICE: 2 PRODUCTION AND DISTRIBUTION OF VERMI AND COMPOST
Schedule of Availability of Service:
Mondays to Fridays, 8:00 AM – 5:00 PM
Who May Avail of the Service:
Farmers, Walk-in Clients, Provincial, City and Municipal Agriculture Office
What Are the Requirements:
Schedule for Pick-up of Planting Materials
Duration: 1 hour and 45 minutes
How to Avail of the Service:
Step Applicant/ Client Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Fees Form
1 Submit the Approved Request and the schedule of pick-up of Vermi
Review the docu-ments submitted
10 minutes Project-in-charge
None Service Request Form
2 Submit Request Form to Project in-charge
Receive request form and prepare order of payment : Vermi Compost
10 minutes Project-in-charge
None
Order of Payment
3 4
Pay the cost of vermi or compost
Process payment & Issue Official Receipt (OR) Prepare vermi or compost and Gate Pass
15minutes 60 minutes
Collecting Officer Project-in-charge
Vermi P250/kg Compost (50 kilos/bag) P250/bag
Order of Payment Gate Pass and Client Service Form
5 Present OR Validate & record OR
5 minutes C. Simene None OR
6 Receive vermi or compost
Release vermi or compost
10 minutes B. Betonio M. Cagas
None Gate Pass and Client Service